1. What is your body telling others?
“I so sorry!”

2. Outline
 Introduction to Body
Language
 Facial Expressions
 Micro Expressions
 Gestures
 Body Language, Posture, and
Lies
 Eye Contact & Movement
 Summary
Nixon at his resignation…

3. Introduction to Body Language
 Body Language is the
process of communicating
non-verbally through
conscious or unconscious
gestures and movements
 Communication consist of:
 7% of words
 38% Tone of Voice
 55% body language
 Research indicates that
60-70% of all meaning is
derived form some form of
non-verbal behavior

4. Continued….
* Body Language 55%
* Tone of Voice38%
Body Language
Spoken Words
Tone of Voice
The Chart Brakes Down the Percentages of Communications

5. Facial Expressions
 Includes eyes, mouth and facial
muscles
 The concept of facial expression:
 Characteristic of a person that is
represented
 Visual configuration that
represents the characteristic
 Physical basis of this
appearance, sign
vehicle, skin, muscle movements
 Some person or other perceiver
that perceives and interprets the
signs

6. Facial Expressions cont..
 Facial expression are an important channel of non-verbal
communication
 Various animal species display facial expressions
 Some common facial expressions:
 Gape – mouth open; astonishment
 Grimace – maybe involuntary; contorted facial expression; pain
 Frown – maybe involuntary; expression of dislike or displeasure
 Smile – can be forced and or genuine; a genuine smile usually uses
more than just the mouth, such as the eyes, eyebrows, etc…

7. Micro Expressions
 A micro expression is a momentary
involuntary facial expression that is displayed
when someone is hiding an emotion.
 They are quick and intense expressions of a
concealed emotion
 They can appear and disappear in a fraction
of a second – most do not notice them
 They are grouped into seven universal
emotions:
Anger, disgust, fear, sadness, happiness, sur
prise, and contempt

8. Gestures
 A gesture is a means of
using your arms or hands
to convey some meaning
 Different hand gestures
many have different
meaning depending on the
culture

9. Gestures cont….
 Some common gesture that can be translated into different
meaning:
 Thumbs Up: American/European – Good; Asian / Islamic
– Offensive and rude; Australia – if moved up and down, it
is considered an insult
 Stop (Hand Out): American/British – Stop/Halt;
Singapore / Malaysia – Hailing / getting someone’s
attention
 OK Sign: American – Everything is good; Latin America /
France – “Your anus”; Turkey – means one is homosexual

10. Body Language, Postures, and
Lies
 Physical expressions are
limited and stiff with few
arm and hand movements
 Hand and Leg movement
are toward their own body
 Expressions are usually
limited to the mouth
 Hands may constantly
raise to touching
mouth, nose, and general
face area

11. Eye Contact & Movement
 Vc: Visually constructed
Image – making up the image
 Vr: Visually Remembered
Images – the image is already
known, it is not made up
 Ac: Auditory constructed
 Ar: Auditory remembered
 F: Feeling / Kinesthetic –
recalling a smell, feeling, or
taste
 Ai: Internal Dialog – talking to
themselvesEyes are considered the gateway to the soul..

12. SUMMARY
“It wasn’t me Honestly!”
As a humans we believe that we can control our emotions and our
bodies, but in reality the truth can always be detected. The body speaks
louder than words could ever image and actions are not always what they
seem.
While some emotions and actions are not intentional, some are acts of good
faith, such as the occasional “thumbs up”, but the individual need be aware
of the cultural difference and meanings of expressions and gestures.