A presentation that illustrates how TRUST affects the performance of the organization.

1. By Muawiya Abu Jubain

2. Simple Stories Google Amazon eBay Fedex A True Story (The Sandwich Maker)

3. To NOT Trust is to … Distrust Suspect Anxiety Worry

4. While to Trust is to … Just Do It

5. Trust Means … Speed Fast Decision Making Efficiency Productive Work Environment

6. Trust Business Wise … Affects Speed Affects Cost

7. Trust Business Wise … Strategy x Execution = Result (Strategy x Execution) x Trust = Result

8. How to Create Trust .. Yourself First Integrity Make and Keep Commitments to yourself Stand for Something Be Open Intent Motive Agenda Behavior

9. How to Create Trust .. Yourself First Capabilities Results Take Responsibility for Results Expect to Win Finish Strong

10. How to Create Trust .. Relationships Character-Based Behavior Talk Straight Demonstrate Respect Create Transparency Be ready to apologize Listen First Keep Commitments Extend Trust

11. Lost Trust Can it be Restored ?

12. Organizational Trust How do we know if it is there? How can we Create it?

13. Thank You