This document provides a summary of John G. Truncale's professional experience and qualifications. It outlines his extensive leadership experience managing over 100 employees in facilities, energy and maintenance industries. It also details his accomplishments in improving efficiencies, identifying opportunities, and providing exemplary customer service. His employment history includes various roles in HVAC sales, service, project management, and technical support over decades of experience. He holds an Associate's degree and various industry certifications.

1. John G. Truncale
111 E. Anita Ave.
Mount Prospect, IL. 60056
Ph: (847) 827-4034
Cell: (847) 208-5503
JohnGTruncale@gmail.com
SUMMARY:
Experienced, energetic and effective professional with excellent leadership, customer service and technical skill in
the Energy, Service, Facilities, and Maintenance industries. Seeking to apply these skills toward the service of a
progressive employer. Specific accomplishments include:
Improvement of efficiencies, with value enhancements
Promotion and utilization of organizational strengths, with the identification and implementation of improvement
opportunities
Provide progressive leadership with up to 100 employees, enabling the creation of environments which foster
individual employee growth and satisfaction
The provision of exemplary service, with excellent customer feedback and retention
Excellent dispute resolution skills
Recognized for high achievements while maintaining strong ethical values
Exceptional skill in the Refrigeration, HVAC and Controls business, including service, sales, installation, design,
project management, sales and collections
Employment History
3/2016 to 12/2016: Tri-Star Mechanical Services, Inc.
Refrigeration and HVAC Service Sales. Sales of Maintenance Inspection service contracts. Sourcing quoting and
ordering equipment repair parts. Responsibilities included: New equipment Sales and Project Management.
Meeting with new and existing customers while determining customer needs and creating Preventive Maintenance
programs. Creating and presenting proposals for repair and replacement projects utilizing corporate profit
formulas. Technical support. Scheduling and dispatching service and construction techs.
11/2015 to 3/2016 Contract Employee: Grainger HVAC technical support: Assisted customers and Grainger sales
associates with equipment design, selection and material purchasing.
6/2015 to 11/2015: The Leadership Group: Technical Services Consulting.
9/2014 to 6/2015: Boilersource, a division of Meilner Mechanical Sales.
Administration: I used my extensive HVAC and computer expertise for responsibilities that included QuickBooks
master level in sales order entry, and tracking. I issued purchase orders for parts and equipment, administered
warranty claims and sales. I created invoicing, shipping and Bills of Lading as needed. I worked with the General
Manager on special projects pertaining to sales commissions, and reconciling freight, start up and warranty costs.
I also attended to customer service and equipment issues. I submitted job bids when the sale person was
unavailable.
1/2014 to 9/2014: Environmental Technical Institute, Service Experts:
Worked for ETI as an HVAC school evening class instructor while also working in HVAC sales for Service
Experts primarily working Roadshows for Lennox HVAC equipment sales.
8/2013 to 1/2014 : Thermal Care, Niles IL.
Worldwide Customer Service Parts
Agent, Chillers, Cooling Towers and related equipment.
Responsibilities include start to finish completion of complex customer parts and equipment orders utilizing Made
to Manage as well as additional Microsoft Business programs.
8/2012 to 8/2013: Independent Contractor: The Leadership Group
Responsibilities include organizing events, providing audio/visual services, and entertainment requirements.

2. 1/2012 to 8/2012: Johnstone Supply Company, Niles, IL Division
Regional Sales Manager – HVAC equipment and parts sales to HVAC contractors, as well as school and park
districts, municipalities, healthcare and insurance corporations and private manufacturing companies.
1/2000 to 1/2012: Independent Contractor
While being the Primary Caregiver for my late Father I also worked with state, county and township officials as
well as topographical engineering firms and FEMA on building projects. Responsible for maintenance,
supervision, set up, control and operation of equipment. Served as purchasing agent to acquire new computer and
electrical equipment, as well as upgrades to existing equipment.
1997-1999: Advance Mechanical, Arlington Heights, IL. : Lead Service Technician
Served as Controls and Energy Management Specialist, and as Lead Service and Construction Mechanic.
1990-1997: Midwesco, Niles, IL. : Service Supervisor, Controls and Chiller Specialist
Responsibilities included Project Management, Collections, and serving as Service Supervisor and Manager.
1973-1989: Service Technician
Worked for several different companies in the capacity of Service Technician, Lead Mechanic and Supervisor.
Education:
Triton College: Associate of Science Degree
Johnson Controls, Honeywell, Siemens, Carrier, York, Trane, Kewanee and Advanced Microsoft Factory
Authorized Training. Advanced Technology courses in high and low voltage electronics, blueprinting, computer
operations and troubleshooting, pneumatics, hydronics, hydraulics, air conditioning, heating, including boilers,
and commercial and supermarket refrigeration.
Business and Personal References:
Dr. Mary Ann Cooke: Leadership Group: (772) 231-5951 / LeadershipGroup.ma@gmail.com (16 years)
Dr. Warren Blank: Leadership Group: (919) 656-3344 /leaderwb@aol.com (16 years)
George Bliss: Petroleum Products: (312) 217-0510/geobliss@aol.com (15 years)