SlideShare a Scribd company logo
Triple Threat
Leveraging Social Media,
Automation & Email Marketing
Chelsey Lambert, Smokeball
Chelsey Lambert
Vice President, Marketing and Communication
Co-Chair, ABA GP Solo, Technology Green Team
Chelsey.Lambert@Smokeball.com
312-667-1768 office
847-702-2774 cell
Social Media Pages
are part of your
Marketing Team.
Each Network offers:
• A unique style
• A unique audience
• A different purpose
• A Free Mini-Website
Outreach, don’t Broadcast
• Social Media can bring you clients when you CONNECT
with them
• Broadcasting updates & offers will send your page to
the Bench
• Tap into hometown issues
• Showcase employees and their stories
Tell a story
• Draw in readers by establishing commonality with them
• “I have kids, you have kids, we have kids”
• Who are you?
• Estate Attorney, Mother of 3, 2x Boston Marathon Runner
• What are you passionate about?
• Helping Parents Protect their children from legal issues in their absence
• Who do you help?
• Parents, Guardians, Loved ones
• How are you involved in your community?
• Local & Professional
Fans &
Followers
• A never ending draft of
talented people
• Reach out to advocates
• Say thank you!
What is your Cheeseburger?
1. Entry level product
2. Imagine a box on a shelf
3. Upsells into full service
www.RachelRodgersLawOffice.com
www.SmallBusinessBodygaurd.com
Social Media Content Should:
• Showcase your personality
• Use images to connect with their ideal client
• Establish commonality
• Include Video
• Avoid shameless self promotion
• Use relevant news to create a steady stream of content
• Leverage celebrity news or trending topics
• Automate, Automate, Automate
• Not every post has to be about the law!
Content
Strategy
Create
Digital
Assets
• Speak
• Blog
• Video
Share &
Distribute
•Email marketing
•Social Media
•You Tube
Engage
Your
Audience
•Connect with them
•Pay attention to advocates
•Ask for referrals
Call to
Action
•Live Events
•Free consultations
•Packages | Retain
Full Court Press
Social Media Automation
Website
or Blog
Hootsuite
Facebook LinkedIn Google+
Facebook Company Pages
• 10 Years old February 2014
• 1.23 Billion Users & Growing
• Used by 57% of all American
Adults
• Half of all adult users have more
than 200 friends in network
• 64% of users are active everyday
• Lowest cost advertising with most
advanced targeting
Pew Research Report, February 3rd, 2014
Categories
Local Business or Place: For any local
business, hotel, restaurant, places,
stores or services that have a
physical location customers can visit.
Company, Institution or Organization:
Large Corporations, Schools,
businesses that have more than one
location, or operate almost 100%
online.
Product or Brand: Apparel, cars,
electronics and financial services.
Not a good fit for Law Firms.
Arts, Entertainment, Sports, and
Public Figures: For TV Shows, movies,
movie stars, books, authors, sports
teams and other public figures or
entertainment entities.
Cause or Community: If your
organization is a group that supports
specific causes, initiatives or
nonprofit organizations.
Create a Page
https://www.facebook.com/pages/create/
Finishing your page
 Add Your Page’s Public Profile Photo / Avatar / Logo
o This will be the image that displays next to your posts and updates in the Public Newsfeed
o Square images under 4MB are recommended
o Consider images that resonate with your ideal customer or legal situation
 You can edit your page and images at any time
Sharing / Suggesting your page
 A preview of your page recommendation includes your avatar picture
 Use ‘Find Friends’ to send to specific people
 Filter, view ‘All’ or just ‘Selected’
 Click ‘Send Recommendations’ to notify the group you have selected
 Page invitations cannot be unsent
Import your contacts to extend your reach
To invite people who you are not already Facebook friends
with, you have the option of uploading contacts in bulk in
two ways:
1. Upload an excel or text file of contacts, former clients, or your current
mailing list
2. Give Facebook access to retrieve contacts from your email
• Think about who might be in your email before using this feature
• Each contact will receive an email inviting them to like your page
• Preview your message before it is sent
• Review and confirm you list of email invites before they are sent,
unchecking anyone you’d like to remove, omitting them from the
list entirely
• Check the box next to ‘You agree…’ to confirm you have
permission to use emails and have obtained them in an
appropriate manner
• There is no way to un-send or alter emails sent by Facebook
LinkedIn Company Pages
• Tied to your Personal Profile
• Showcase Pages highlight Practice Areas
• Employee & Associate Profiles show connection to your business
• Fantastic place for Blog Post Circulation
Sign in to LinkedIn
•If you do not have a LinkedIn Account, you will need to create one
•Under Interests select Companies
Select Create to begin building your page
•You can edit, change or delete your page at any time
Growing Your LinkedIn Audience
• Post updates regularly
• Join LinkedIn Groups and contribute content, or participate in discussions
• Re-post or share articles or blog posts you have written
• Promote events you are attending, or hosting
• Import Email Contacts to expand your network
Google+ Business Pages
• Replaced Google Places
• Viewed as ‘verified’ content by Google
• Reviews are displayed in organic search results
• Can email directly to followers without personal info
Categories
• Local Business or Place: For any local business,
hotel, restaurant, places, stores or services. You
will be asked for a Business Address, and
Primary Phone number. If you already have a
Google Places page with the same phone
number, it will use this information for your
Google+ page.
• Product or Brand: Apparel, cars, electronics and
financial services. Not a good fit for Law Firms.
• Company, Institution or Organization: Schools,
non-profits, charity organizations.
• Arts Entertainment of Sports: For TV Shows,
movies, books, sports teams and other public
figures or entertainment entities.
• Other: Outliers, unconventional businesses,
public figures and obscure undecided products.
Confirm Info & Build Your Page
Add your Photostrip & Description
Posting & Sharing
Tools to make social media easier!
Canva
Klout
Hootsuite
Q & A
Chelsey Lambert
Vice President, Clients and Communication
Co-Chair, ABA GP Solo, Technology Green Team
312-667-1768 office
847-702-2774 cell
Chelsey.Lambert@Smokeball.com
@ChelseyLambert
“You don’t have to be great to start, you
have to start to be great!” – Zig Ziglar

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Triple Threat: Leveraging LinkedIn, Facebook and Google+ Business Pages

  • 1. Triple Threat Leveraging Social Media, Automation & Email Marketing Chelsey Lambert, Smokeball
  • 2. Chelsey Lambert Vice President, Marketing and Communication Co-Chair, ABA GP Solo, Technology Green Team Chelsey.Lambert@Smokeball.com 312-667-1768 office 847-702-2774 cell
  • 3. Social Media Pages are part of your Marketing Team. Each Network offers: • A unique style • A unique audience • A different purpose • A Free Mini-Website
  • 4. Outreach, don’t Broadcast • Social Media can bring you clients when you CONNECT with them • Broadcasting updates & offers will send your page to the Bench • Tap into hometown issues • Showcase employees and their stories
  • 5. Tell a story • Draw in readers by establishing commonality with them • “I have kids, you have kids, we have kids” • Who are you? • Estate Attorney, Mother of 3, 2x Boston Marathon Runner • What are you passionate about? • Helping Parents Protect their children from legal issues in their absence • Who do you help? • Parents, Guardians, Loved ones • How are you involved in your community? • Local & Professional
  • 6. Fans & Followers • A never ending draft of talented people • Reach out to advocates • Say thank you!
  • 7. What is your Cheeseburger? 1. Entry level product 2. Imagine a box on a shelf 3. Upsells into full service
  • 9. Social Media Content Should: • Showcase your personality • Use images to connect with their ideal client • Establish commonality • Include Video • Avoid shameless self promotion • Use relevant news to create a steady stream of content • Leverage celebrity news or trending topics • Automate, Automate, Automate • Not every post has to be about the law!
  • 10. Content Strategy Create Digital Assets • Speak • Blog • Video Share & Distribute •Email marketing •Social Media •You Tube Engage Your Audience •Connect with them •Pay attention to advocates •Ask for referrals Call to Action •Live Events •Free consultations •Packages | Retain
  • 11. Full Court Press Social Media Automation Website or Blog Hootsuite Facebook LinkedIn Google+
  • 12. Facebook Company Pages • 10 Years old February 2014 • 1.23 Billion Users & Growing • Used by 57% of all American Adults • Half of all adult users have more than 200 friends in network • 64% of users are active everyday • Lowest cost advertising with most advanced targeting Pew Research Report, February 3rd, 2014
  • 13. Categories Local Business or Place: For any local business, hotel, restaurant, places, stores or services that have a physical location customers can visit. Company, Institution or Organization: Large Corporations, Schools, businesses that have more than one location, or operate almost 100% online. Product or Brand: Apparel, cars, electronics and financial services. Not a good fit for Law Firms. Arts, Entertainment, Sports, and Public Figures: For TV Shows, movies, movie stars, books, authors, sports teams and other public figures or entertainment entities. Cause or Community: If your organization is a group that supports specific causes, initiatives or nonprofit organizations. Create a Page https://www.facebook.com/pages/create/
  • 14. Finishing your page  Add Your Page’s Public Profile Photo / Avatar / Logo o This will be the image that displays next to your posts and updates in the Public Newsfeed o Square images under 4MB are recommended o Consider images that resonate with your ideal customer or legal situation  You can edit your page and images at any time
  • 15. Sharing / Suggesting your page  A preview of your page recommendation includes your avatar picture  Use ‘Find Friends’ to send to specific people  Filter, view ‘All’ or just ‘Selected’  Click ‘Send Recommendations’ to notify the group you have selected  Page invitations cannot be unsent
  • 16. Import your contacts to extend your reach To invite people who you are not already Facebook friends with, you have the option of uploading contacts in bulk in two ways: 1. Upload an excel or text file of contacts, former clients, or your current mailing list 2. Give Facebook access to retrieve contacts from your email • Think about who might be in your email before using this feature • Each contact will receive an email inviting them to like your page • Preview your message before it is sent • Review and confirm you list of email invites before they are sent, unchecking anyone you’d like to remove, omitting them from the list entirely • Check the box next to ‘You agree…’ to confirm you have permission to use emails and have obtained them in an appropriate manner • There is no way to un-send or alter emails sent by Facebook
  • 17.
  • 18.
  • 19.
  • 20. LinkedIn Company Pages • Tied to your Personal Profile • Showcase Pages highlight Practice Areas • Employee & Associate Profiles show connection to your business • Fantastic place for Blog Post Circulation
  • 21. Sign in to LinkedIn •If you do not have a LinkedIn Account, you will need to create one •Under Interests select Companies Select Create to begin building your page •You can edit, change or delete your page at any time
  • 22. Growing Your LinkedIn Audience • Post updates regularly • Join LinkedIn Groups and contribute content, or participate in discussions • Re-post or share articles or blog posts you have written • Promote events you are attending, or hosting • Import Email Contacts to expand your network
  • 23.
  • 24.
  • 25. Google+ Business Pages • Replaced Google Places • Viewed as ‘verified’ content by Google • Reviews are displayed in organic search results • Can email directly to followers without personal info
  • 26. Categories • Local Business or Place: For any local business, hotel, restaurant, places, stores or services. You will be asked for a Business Address, and Primary Phone number. If you already have a Google Places page with the same phone number, it will use this information for your Google+ page. • Product or Brand: Apparel, cars, electronics and financial services. Not a good fit for Law Firms. • Company, Institution or Organization: Schools, non-profits, charity organizations. • Arts Entertainment of Sports: For TV Shows, movies, books, sports teams and other public figures or entertainment entities. • Other: Outliers, unconventional businesses, public figures and obscure undecided products.
  • 27. Confirm Info & Build Your Page
  • 28. Add your Photostrip & Description
  • 30.
  • 31.
  • 32. Tools to make social media easier!
  • 33. Canva
  • 34. Klout
  • 36. Q & A
  • 37. Chelsey Lambert Vice President, Clients and Communication Co-Chair, ABA GP Solo, Technology Green Team 312-667-1768 office 847-702-2774 cell Chelsey.Lambert@Smokeball.com @ChelseyLambert “You don’t have to be great to start, you have to start to be great!” – Zig Ziglar

Editor's Notes

  1. Find contacts details quickly Easy for all staff to work together efficiently.
  2. Find contacts details quickly Easy for all staff to work together efficiently.