Recommended
More Related Content
What's hot
What's hot (20)
Similar to Tricky conversations with families
Similar to Tricky conversations with families (20)
Recently uploaded
Recently uploaded (20)
Tricky conversations with families
- 1. ‘Strong relationships need to be built to be able to have those difficult conversations’. Tahnee Jamieson, Coordinator Western Riverina Family Day Care Scheme (Video 3.1 - Discussing concerns with families) Tricky conversations with families
- 2. Where are you from? Who are the traditional owners? In chat Acknowledgement of country
- 3. Today we will … Engage – ‘Discussing concerns with families’ Explore – Discussing Concerns Flowchart Plan our next steps Check in – share our KidsMatter experience
- 4. Poll Discussing concerns with families | Feeling confident?
- 5. Engaging families in a discussion about a concern that they may have about a child can be challenging. The existing relationship between the family and educator provides the foundation for collaboration so that the mental health needs of the child can be discussed. Discussion | What, when … how
- 6. Poll Check in | What have you been learning and doing?
- 8. Poll Discussing concerns with families | Successful strategies
- 9. Questions
- 10. Summary – Tricky conversations All communication is based in relationships Building collaborative partnerships empowers and supports all parties Following through with all the communication steps leads to better outcomes Supporting everyone in overcoming barriers to help seeking ensures more positive outcomes
- 11. Acknowledge, consider, celebrate | Think about ‘ Why you came today? How are things progressing with KidsMatter? Achievements and challenges
- 12. Continue KidsMatter learning Start the [official] KidsMatter experience Next webinar Secure your spot! After the webinar Comment and share thinking
Editor's Notes
- 4 minutes Sandy Taking care of yourself https://www.kidsmatter.edu.au/early-childhood/taking-care-of-yourself KidsMatter Funded by department of Health and beyond blue … ECA work in partnership with APS Housekeeping – chat, certificates etc. For those who are registered, attending today can be counted towards your professional learning for the topic Discussing concerns with families. Opportunities to Get Started at the end for any service or school not currently registered for professional learning.
- 3 minutes Sandy
- 3 minutes Sandy Professional learning : Discussing concerns with families https://www.kidsmatter.edu.au/early-childhood/professional-learning/helping-children-experiencing-mental-health-difficulties?topic=3
- 3 minutes: Rita, both on screen Webinar – Children's behaviour: sharing what we learn with families https://www.kidsmatter.edu.au/early-childhood/blog/webinar-sharing-what-learn-families KidsMatter Ways Action Chart – There is no shame in seeking help https://www.kidsmatter.edu.au/sites/default/files/public/KM%20Poster_C4_There%20is%20no%20shame_HQ.pdf Poll: How confident are you in discussing concerns with families? (one response only for this question) Answer: 1) I always feel confident 2) I usually feel confident 3) It depends on the concern I am needing to discuss 4) It depends on who I am discussing the concerns with 5) I sometimes feel confident 6) I never feel confident Can discuss barriers to help seeking, barriers that families have eg stigma and don’t want a label
- 12 mins Rita to lead discussion, both on screen What and when – Rita How - Sandy Present information that relates to Reflection questions to go in chat: What can you do to establish a collaborative relationship with families so you are both open to discussing any concerns about the child? (closing the gap between them and us – we are all experts – power sharing, not power over – be gentle – build the relationship from day 1) When would it be important to initiate a discussion with a family about your concern? When sharing concerns with families how can you create a safe and supportive environment for those families? (venue – time – approach – confidentiality) How do you know if a discussion with a family has been effective? ( family gets into action – educators get into action – experts may be called in)
- 3 mins Rita to introduce, both on screen KidsMatter Ways Action Chart - Support is culturally sensitive https://www.kidsmatter.edu.au/sites/default/files/public/KM%20Poster_C4_Support%20is%20culturally%20sensitive_HQ.pdf Poll: What have you been learning and doing to grow your skills in having tricky conversations? (multiple choice) Exploring KidsMatter resources related to the Discussing concerns with families professional learning topic Attended other KidsMatter webinars Building skills in communication and active listening Just starting to focus in this area Something else (tell us in the chat!) Continue conversation re barriers to help seeking, barriers that families have e.g. too many other things already happening in their lives, don’t see that in their family – who is the behaviour / concern a challenge to? RITA – LOOK FOR QUESTIONS FROM CHAT FOR FINAL SECTION
- 12 mins Sandy, both on screen ‘ Workbook https://www.kidsmatter.edu.au/sites/default/files/public/kmec-pl/c4/KM%2014-236%20KM%20Participant%20Workbook_C4_Topic3.pdf Connecting with families -e learning https://www.kidsmatter.edu.au/early-childhood/resources-support-childrens-mental-health/connecting-families-elearning Mention e-learning for families Continue conversation re barriers to help seeking, barriers that families have e.g. time,
- 3 mins Sandy, both on screen Poster - If you’re worried, talk to someone https://www.kidsmatter.edu.au/early-childhood/blog/poster-worried-talk-to-someone Poll: What strategies have you used (or believe to be) the most effective in discussing concerns with families? (responses multiple choice) 1) Set up an appropriate space for discussing concerns 2) Show families you have an attentive and effective relationship with their child every day 3) Listen (using active listening skills) to parents from the beginning … and keep listening 4) Continue to learn about the child, their family and the skills I need to support them 5) Know and communicate when I need to seek help or find additional knowledge 6) Demonstrate an awareness of the child’s strengths and communicate that the child’s wellbeing is priority 7) Make decisions in partnership with families, undertake agreed strategies and follow up 8) Something else (tell us in the chat!) Can discuss barriers such as time, space, knowledge
- 5 mins Rita, both on screen Information sheet – Seeking help for children’s mental health difficulties https://www.kidsmatter.edu.au/sites/default/files/public/KMEC_C4_20120503_Seeking-help.pdf Rita has been having a look through the chat and we have some questions. What have you found? Rita to decide whether to answer these first or the frequently asked questions below. Questions from services that we have been asked or respond to chat What do we do when parents don’t have time, when they’re always on the run? (setting up policies / procedures/ educating families about the importance of partnerships) What if I don’t know how to respond / or a particular family that I don’t know how to talk to? (SRA model)
- 4 mins Rita
- 6 mins Rita, both on screen Poster – We all work together for children’s mental health https://www.kidsmatter.edu.au/early-childhood/blog/poster-work-together-for-children-mental-health Amelia to follow up re link to webpage showing events Asking people to put learning into action. Link back to PL topics and encourage people to get in contact with facilitators either individually or at check in events. Ask questions in chat … speak to responses and give examples of what this might look like in practice (e.g. from what educators have shared previously) Next steps: Think about why you came today … what learning and reflection can you put into action straight away? Think about the current professional learning topic you have in focus … is it time to shift focus or do you still have more you want to learn and do? Think about the KidsMatter professional learning you have done so far or your past strategies for discussing concerns with families … what are the achievements and challenges you have experienced along the way?
- 2 mins Sandy, both on screen After the webinar – what is your next step? Can click on the green box and let us know there – will be comments on a blog post where we share thinking Upcoming webinars – Help me to get help (last one for the year) on Start the official KidsMatter experience - Get yourself organised and informed this year ready to start in 2018! Exit screen to be refreshed ECA KidsMatter page (Elsa please see Amelia re this) Is there an exit survey?