SlideShare a Scribd company logo
TRIAGE
KIRTTI
 Derived from a French word ‘triar’ which means
‘to separate out’
 A method of quickly identifying victims who have
immediately life-threatening injuries and who
have the best chance of surviving
 Use when the quantity severity of injuries
overwhelm the operative capacity of health
facilities .
 The principal of “first come” “first treat” is not
followed in mass emergencies
 Processing of determining the priorities patients
treatment based on their severity
 It consist of rapidly classifying the patients as
per the severities as High priorities
Low priorities
French
army
triage
centre
WW-1
The goal of managing a mass
casualty incident
 Priorities for transportation to the hospital
 Priorities for care in the field
START SYSTEM
 Created in the 1980’s by Hoag Hospital and the
Newport Beach CA Fire Dept
 Allows rapid assessment of victims
 It should not take more than 15 sec/ Pt
Once victim is in treatment area more detailed
assessment should be made Clasificación is
based on three items
 Respiratory
 Perfusion
 Mental status evaluation
START First Step
Can the Patient Walk?
Green
(Minor)
Evaluate Ventilation
(Step-2)
Ventilation Present?
YESNO
> 30/Min < 30/min
Evaluate Circulation
(Step-3)
Open Airway
Ventilation Present?
NO YES
Black
Red/
Immediate
Red/ Immediate
START Step-2
Circulation
Absent Radial Pulse Present Radial Pulse
Evaluate Level of
Consciousness
Red/ Immediate
START Step-3
START Step-4
Level of Consciousness
Can Follow Simple
Commands
Yellow/ DelayedRed/
Immediate
Can’t Follow Simple
Commands
 Patients with exposure (potential or real) to
contaminants should be tagged as BLUE
 This category will continue to stay until
patient is adequately decontaminated then
follow START as usual
 Some recommend a “double tagging” with
blue and the standard START color
Contaminated Patients
START-Overview
 Remember RPM
 R- Respirations- 30
 P- Perfusion- Radial Pulse
 M- Mental- Follows Commands
 References :
 https://en.wikipedia.org/wiki/Triage#/media/File:Wounded_Triage
_France_WWI.jpg
 http://www.ifrc.org/PageFiles/95530/The-Sphere-Project-
Handbook-20111.pdf
Triage In Disaster Management

More Related Content

What's hot

NurseReview.Org - Nursing Triage
NurseReview.Org - Nursing TriageNurseReview.Org - Nursing Triage
NurseReview.Org - Nursing Triage
jben501
 
Role of a nurse in disaster management
Role of a nurse in disaster managementRole of a nurse in disaster management
Role of a nurse in disaster management
Dr.Nilima Sonawane
 
Disaster nursing
Disaster nursingDisaster nursing
Disaster nursing
Jasmi Manu
 
Mass casualty management
Mass casualty managementMass casualty management
Mass casualty management
حسين منصور
 
first aid management of patient with drowning
first aid management of patient with drowningfirst aid management of patient with drowning
first aid management of patient with drowning
Shambhavi Sharma
 
Emergency triage
Emergency triageEmergency triage
Emergency triageReynel Dan
 
Legal and ethical issues in disaster nursing
Legal and ethical issues in disaster nursingLegal and ethical issues in disaster nursing
Legal and ethical issues in disaster nursing
NAZIYA KHAN
 
Triage Protocol guidelines 14.2.23.pptx
Triage Protocol guidelines 14.2.23.pptxTriage Protocol guidelines 14.2.23.pptx
Triage Protocol guidelines 14.2.23.pptx
anjalatchi
 
Nursing Audit
Nursing AuditNursing Audit
Nursing Audit
Nc Das
 
Pediatric emergency ppt
Pediatric emergency pptPediatric emergency ppt
Pediatric emergency ppt
Mihir1986
 
Casualty, emergency and trauma A to Z
Casualty, emergency and trauma A to ZCasualty, emergency and trauma A to Z
Casualty, emergency and trauma A to Z
dr tushar chokshi
 
Disaster nursing
Disaster nursingDisaster nursing
Disaster nursing
tulu2015
 
ACLS & BLS
ACLS & BLSACLS & BLS
ACLS & BLS
Abhay Rajpoot
 
Tracheostomy care
Tracheostomy careTracheostomy care
Tracheostomy care
THANUJA MATHEW
 
Inventory management for nurses
Inventory management for nursesInventory management for nurses
Inventory management for nurses
DEEPARANI ALAGARSAMY
 
Emergency and trauma care
Emergency and trauma careEmergency and trauma care
Emergency and trauma care
KISHANS18
 
Management of patient with burns
Management of patient with burnsManagement of patient with burns
Management of patient with burns
salman habeeb
 
Critical care nursing
Critical care nursingCritical care nursing
Critical care nursing
Feba
 
Emergency and disaster management new
Emergency and disaster management newEmergency and disaster management new
Emergency and disaster management new
KULDEEP VYAS
 
principles of EMERGENCY CARE
principles of EMERGENCY CAREprinciples of EMERGENCY CARE
principles of EMERGENCY CARE
government hospital
 

What's hot (20)

NurseReview.Org - Nursing Triage
NurseReview.Org - Nursing TriageNurseReview.Org - Nursing Triage
NurseReview.Org - Nursing Triage
 
Role of a nurse in disaster management
Role of a nurse in disaster managementRole of a nurse in disaster management
Role of a nurse in disaster management
 
Disaster nursing
Disaster nursingDisaster nursing
Disaster nursing
 
Mass casualty management
Mass casualty managementMass casualty management
Mass casualty management
 
first aid management of patient with drowning
first aid management of patient with drowningfirst aid management of patient with drowning
first aid management of patient with drowning
 
Emergency triage
Emergency triageEmergency triage
Emergency triage
 
Legal and ethical issues in disaster nursing
Legal and ethical issues in disaster nursingLegal and ethical issues in disaster nursing
Legal and ethical issues in disaster nursing
 
Triage Protocol guidelines 14.2.23.pptx
Triage Protocol guidelines 14.2.23.pptxTriage Protocol guidelines 14.2.23.pptx
Triage Protocol guidelines 14.2.23.pptx
 
Nursing Audit
Nursing AuditNursing Audit
Nursing Audit
 
Pediatric emergency ppt
Pediatric emergency pptPediatric emergency ppt
Pediatric emergency ppt
 
Casualty, emergency and trauma A to Z
Casualty, emergency and trauma A to ZCasualty, emergency and trauma A to Z
Casualty, emergency and trauma A to Z
 
Disaster nursing
Disaster nursingDisaster nursing
Disaster nursing
 
ACLS & BLS
ACLS & BLSACLS & BLS
ACLS & BLS
 
Tracheostomy care
Tracheostomy careTracheostomy care
Tracheostomy care
 
Inventory management for nurses
Inventory management for nursesInventory management for nurses
Inventory management for nurses
 
Emergency and trauma care
Emergency and trauma careEmergency and trauma care
Emergency and trauma care
 
Management of patient with burns
Management of patient with burnsManagement of patient with burns
Management of patient with burns
 
Critical care nursing
Critical care nursingCritical care nursing
Critical care nursing
 
Emergency and disaster management new
Emergency and disaster management newEmergency and disaster management new
Emergency and disaster management new
 
principles of EMERGENCY CARE
principles of EMERGENCY CAREprinciples of EMERGENCY CARE
principles of EMERGENCY CARE
 

Similar to Triage In Disaster Management

EMS NC II triage.pptxpppppppppppppppppppppppppp
EMS NC II triage.pptxppppppppppppppppppppppppppEMS NC II triage.pptxpppppppppppppppppppppppppp
EMS NC II triage.pptxpppppppppppppppppppppppppp
TuesdayEscabarte
 
Triage powerpoint
Triage powerpointTriage powerpoint
Triage powerpointajbean
 
Special Operations
Special OperationsSpecial Operations
Special Operationsparamedicbob
 
Triage protocol
Triage protocolTriage protocol
Triage protocol
ambika bagora
 
Triage
Triage Triage
Triage
AnishVijayan7
 
Presentacion camaron en slideshare
Presentacion camaron en slidesharePresentacion camaron en slideshare
Presentacion camaron en slideshare
henar
 
19 nims
19 nims19 nims
Disaster man .ppt
Disaster man .pptDisaster man .ppt
Disaster man .ppt
ShahidUlIslam44481
 
triage Department-Medicine
triage Department-Medicinetriage Department-Medicine
triage Department-Medicine
NISAR ARAIN
 
Triage
TriageTriage
Triage
Nisar Arain
 
Triage
TriageTriage
Triage
Nisar Arain
 
Mass casualty and triage
Mass casualty and triageMass casualty and triage
Mass casualty and triage
Harikrishna B
 
Triage
Triage Triage
Start triage
Start triageStart triage
Start triage
Ibeanusi Akachukwu
 
documents.pub_triage-ppt.ppt
documents.pub_triage-ppt.pptdocuments.pub_triage-ppt.ppt
documents.pub_triage-ppt.ppt
olivia9001
 
32)Overview Of Haz Mat And Mci
32)Overview Of Haz Mat And Mci32)Overview Of Haz Mat And Mci
32)Overview Of Haz Mat And Mciphant0m0o0o
 
Emergency Care.pdf
Emergency Care.pdfEmergency Care.pdf
Emergency Care.pdf
ANDREWODHIAMBO12
 
Triage In Emergency Department
Triage In Emergency DepartmentTriage In Emergency Department
Triage In Emergency DepartmentFrank Smith
 

Similar to Triage In Disaster Management (20)

EMS NC II triage.pptxpppppppppppppppppppppppppp
EMS NC II triage.pptxppppppppppppppppppppppppppEMS NC II triage.pptxpppppppppppppppppppppppppp
EMS NC II triage.pptxpppppppppppppppppppppppppp
 
Triage powerpoint
Triage powerpointTriage powerpoint
Triage powerpoint
 
Special Operations
Special OperationsSpecial Operations
Special Operations
 
Triage protocol
Triage protocolTriage protocol
Triage protocol
 
Cert unit3 jan2011
Cert unit3 jan2011Cert unit3 jan2011
Cert unit3 jan2011
 
Triage
Triage Triage
Triage
 
Presentacion camaron en slideshare
Presentacion camaron en slidesharePresentacion camaron en slideshare
Presentacion camaron en slideshare
 
Medical Triage of Traumatic victims
Medical Triage of Traumatic victimsMedical Triage of Traumatic victims
Medical Triage of Traumatic victims
 
19 nims
19 nims19 nims
19 nims
 
Disaster man .ppt
Disaster man .pptDisaster man .ppt
Disaster man .ppt
 
triage Department-Medicine
triage Department-Medicinetriage Department-Medicine
triage Department-Medicine
 
Triage
TriageTriage
Triage
 
Triage
TriageTriage
Triage
 
Mass casualty and triage
Mass casualty and triageMass casualty and triage
Mass casualty and triage
 
Triage
Triage Triage
Triage
 
Start triage
Start triageStart triage
Start triage
 
documents.pub_triage-ppt.ppt
documents.pub_triage-ppt.pptdocuments.pub_triage-ppt.ppt
documents.pub_triage-ppt.ppt
 
32)Overview Of Haz Mat And Mci
32)Overview Of Haz Mat And Mci32)Overview Of Haz Mat And Mci
32)Overview Of Haz Mat And Mci
 
Emergency Care.pdf
Emergency Care.pdfEmergency Care.pdf
Emergency Care.pdf
 
Triage In Emergency Department
Triage In Emergency DepartmentTriage In Emergency Department
Triage In Emergency Department
 

Recently uploaded

Telehealth Psychology Building Trust with Clients.pptx
Telehealth Psychology Building Trust with Clients.pptxTelehealth Psychology Building Trust with Clients.pptx
Telehealth Psychology Building Trust with Clients.pptx
The Harvest Clinic
 
Neuro Saphirex Cranial Brochure
Neuro Saphirex Cranial BrochureNeuro Saphirex Cranial Brochure
Neuro Saphirex Cranial Brochure
RXOOM Healthcare Pvt. Ltd. ​
 
GURGAON Call Girls ❤8901183002❤ #ℂALL# #gIRLS# In GURGAON ₹,2500 Cash Payment...
GURGAON Call Girls ❤8901183002❤ #ℂALL# #gIRLS# In GURGAON ₹,2500 Cash Payment...GURGAON Call Girls ❤8901183002❤ #ℂALL# #gIRLS# In GURGAON ₹,2500 Cash Payment...
GURGAON Call Girls ❤8901183002❤ #ℂALL# #gIRLS# In GURGAON ₹,2500 Cash Payment...
ranishasharma67
 
Myopia Management & Control Strategies.pptx
Myopia Management & Control Strategies.pptxMyopia Management & Control Strategies.pptx
Myopia Management & Control Strategies.pptx
RitonDeb1
 
Dimensions of Healthcare Quality
Dimensions of Healthcare QualityDimensions of Healthcare Quality
Dimensions of Healthcare Quality
Naeemshahzad51
 
Navigating Healthcare with Telemedicine
Navigating Healthcare with  TelemedicineNavigating Healthcare with  Telemedicine
Navigating Healthcare with Telemedicine
Iris Thiele Isip-Tan
 
Jaipur ❤cALL gIRLS 89O1183002 ❤ℂall Girls IN JaiPuR ESCORT SERVICE
Jaipur ❤cALL gIRLS 89O1183002 ❤ℂall Girls IN JaiPuR ESCORT SERVICEJaipur ❤cALL gIRLS 89O1183002 ❤ℂall Girls IN JaiPuR ESCORT SERVICE
Jaipur ❤cALL gIRLS 89O1183002 ❤ℂall Girls IN JaiPuR ESCORT SERVICE
ranishasharma67
 
Nursing Care of Client With Acute And Chronic Renal Failure.ppt
Nursing Care of Client With Acute And Chronic Renal Failure.pptNursing Care of Client With Acute And Chronic Renal Failure.ppt
Nursing Care of Client With Acute And Chronic Renal Failure.ppt
Rommel Luis III Israel
 
The Docs PPG - 30.05.2024.pptx..........
The Docs PPG - 30.05.2024.pptx..........The Docs PPG - 30.05.2024.pptx..........
The Docs PPG - 30.05.2024.pptx..........
TheDocs
 
GLOBAL WARMING BY PRIYA BHOJWANI @..pptx
GLOBAL WARMING BY PRIYA BHOJWANI @..pptxGLOBAL WARMING BY PRIYA BHOJWANI @..pptx
GLOBAL WARMING BY PRIYA BHOJWANI @..pptx
priyabhojwani1200
 
Global launch of the Healthy Ageing and Prevention Index 2nd wave – alongside...
Global launch of the Healthy Ageing and Prevention Index 2nd wave – alongside...Global launch of the Healthy Ageing and Prevention Index 2nd wave – alongside...
Global launch of the Healthy Ageing and Prevention Index 2nd wave – alongside...
ILC- UK
 
Artificial Intelligence to Optimize Cardiovascular Therapy
Artificial Intelligence to Optimize Cardiovascular TherapyArtificial Intelligence to Optimize Cardiovascular Therapy
Artificial Intelligence to Optimize Cardiovascular Therapy
Iris Thiele Isip-Tan
 
.Metabolic.disordersYYSSSFFSSSSSSSSSSDDD
.Metabolic.disordersYYSSSFFSSSSSSSSSSDDD.Metabolic.disordersYYSSSFFSSSSSSSSSSDDD
.Metabolic.disordersYYSSSFFSSSSSSSSSSDDD
samahesh1
 
How many patients does case series should have In comparison to case reports.pdf
How many patients does case series should have In comparison to case reports.pdfHow many patients does case series should have In comparison to case reports.pdf
How many patients does case series should have In comparison to case reports.pdf
pubrica101
 
Health Education on prevention of hypertension
Health Education on prevention of hypertensionHealth Education on prevention of hypertension
Health Education on prevention of hypertension
Radhika kulvi
 
Empowering ACOs: Leveraging Quality Management Tools for MIPS and Beyond
Empowering ACOs: Leveraging Quality Management Tools for MIPS and BeyondEmpowering ACOs: Leveraging Quality Management Tools for MIPS and Beyond
Empowering ACOs: Leveraging Quality Management Tools for MIPS and Beyond
Health Catalyst
 
ventilator, child on ventilator, newborn
ventilator, child on ventilator, newbornventilator, child on ventilator, newborn
ventilator, child on ventilator, newborn
Pooja Rani
 
Navigating Women's Health: Understanding Prenatal Care and Beyond
Navigating Women's Health: Understanding Prenatal Care and BeyondNavigating Women's Health: Understanding Prenatal Care and Beyond
Navigating Women's Health: Understanding Prenatal Care and Beyond
Aboud Health Group
 
CHAPTER 1 SEMESTER V PREVENTIVE-PEDIATRICS.pdf
CHAPTER 1 SEMESTER V PREVENTIVE-PEDIATRICS.pdfCHAPTER 1 SEMESTER V PREVENTIVE-PEDIATRICS.pdf
CHAPTER 1 SEMESTER V PREVENTIVE-PEDIATRICS.pdf
Sachin Sharma
 
India Clinical Trials Market: Industry Size and Growth Trends [2030] Analyzed...
India Clinical Trials Market: Industry Size and Growth Trends [2030] Analyzed...India Clinical Trials Market: Industry Size and Growth Trends [2030] Analyzed...
India Clinical Trials Market: Industry Size and Growth Trends [2030] Analyzed...
Kumar Satyam
 

Recently uploaded (20)

Telehealth Psychology Building Trust with Clients.pptx
Telehealth Psychology Building Trust with Clients.pptxTelehealth Psychology Building Trust with Clients.pptx
Telehealth Psychology Building Trust with Clients.pptx
 
Neuro Saphirex Cranial Brochure
Neuro Saphirex Cranial BrochureNeuro Saphirex Cranial Brochure
Neuro Saphirex Cranial Brochure
 
GURGAON Call Girls ❤8901183002❤ #ℂALL# #gIRLS# In GURGAON ₹,2500 Cash Payment...
GURGAON Call Girls ❤8901183002❤ #ℂALL# #gIRLS# In GURGAON ₹,2500 Cash Payment...GURGAON Call Girls ❤8901183002❤ #ℂALL# #gIRLS# In GURGAON ₹,2500 Cash Payment...
GURGAON Call Girls ❤8901183002❤ #ℂALL# #gIRLS# In GURGAON ₹,2500 Cash Payment...
 
Myopia Management & Control Strategies.pptx
Myopia Management & Control Strategies.pptxMyopia Management & Control Strategies.pptx
Myopia Management & Control Strategies.pptx
 
Dimensions of Healthcare Quality
Dimensions of Healthcare QualityDimensions of Healthcare Quality
Dimensions of Healthcare Quality
 
Navigating Healthcare with Telemedicine
Navigating Healthcare with  TelemedicineNavigating Healthcare with  Telemedicine
Navigating Healthcare with Telemedicine
 
Jaipur ❤cALL gIRLS 89O1183002 ❤ℂall Girls IN JaiPuR ESCORT SERVICE
Jaipur ❤cALL gIRLS 89O1183002 ❤ℂall Girls IN JaiPuR ESCORT SERVICEJaipur ❤cALL gIRLS 89O1183002 ❤ℂall Girls IN JaiPuR ESCORT SERVICE
Jaipur ❤cALL gIRLS 89O1183002 ❤ℂall Girls IN JaiPuR ESCORT SERVICE
 
Nursing Care of Client With Acute And Chronic Renal Failure.ppt
Nursing Care of Client With Acute And Chronic Renal Failure.pptNursing Care of Client With Acute And Chronic Renal Failure.ppt
Nursing Care of Client With Acute And Chronic Renal Failure.ppt
 
The Docs PPG - 30.05.2024.pptx..........
The Docs PPG - 30.05.2024.pptx..........The Docs PPG - 30.05.2024.pptx..........
The Docs PPG - 30.05.2024.pptx..........
 
GLOBAL WARMING BY PRIYA BHOJWANI @..pptx
GLOBAL WARMING BY PRIYA BHOJWANI @..pptxGLOBAL WARMING BY PRIYA BHOJWANI @..pptx
GLOBAL WARMING BY PRIYA BHOJWANI @..pptx
 
Global launch of the Healthy Ageing and Prevention Index 2nd wave – alongside...
Global launch of the Healthy Ageing and Prevention Index 2nd wave – alongside...Global launch of the Healthy Ageing and Prevention Index 2nd wave – alongside...
Global launch of the Healthy Ageing and Prevention Index 2nd wave – alongside...
 
Artificial Intelligence to Optimize Cardiovascular Therapy
Artificial Intelligence to Optimize Cardiovascular TherapyArtificial Intelligence to Optimize Cardiovascular Therapy
Artificial Intelligence to Optimize Cardiovascular Therapy
 
.Metabolic.disordersYYSSSFFSSSSSSSSSSDDD
.Metabolic.disordersYYSSSFFSSSSSSSSSSDDD.Metabolic.disordersYYSSSFFSSSSSSSSSSDDD
.Metabolic.disordersYYSSSFFSSSSSSSSSSDDD
 
How many patients does case series should have In comparison to case reports.pdf
How many patients does case series should have In comparison to case reports.pdfHow many patients does case series should have In comparison to case reports.pdf
How many patients does case series should have In comparison to case reports.pdf
 
Health Education on prevention of hypertension
Health Education on prevention of hypertensionHealth Education on prevention of hypertension
Health Education on prevention of hypertension
 
Empowering ACOs: Leveraging Quality Management Tools for MIPS and Beyond
Empowering ACOs: Leveraging Quality Management Tools for MIPS and BeyondEmpowering ACOs: Leveraging Quality Management Tools for MIPS and Beyond
Empowering ACOs: Leveraging Quality Management Tools for MIPS and Beyond
 
ventilator, child on ventilator, newborn
ventilator, child on ventilator, newbornventilator, child on ventilator, newborn
ventilator, child on ventilator, newborn
 
Navigating Women's Health: Understanding Prenatal Care and Beyond
Navigating Women's Health: Understanding Prenatal Care and BeyondNavigating Women's Health: Understanding Prenatal Care and Beyond
Navigating Women's Health: Understanding Prenatal Care and Beyond
 
CHAPTER 1 SEMESTER V PREVENTIVE-PEDIATRICS.pdf
CHAPTER 1 SEMESTER V PREVENTIVE-PEDIATRICS.pdfCHAPTER 1 SEMESTER V PREVENTIVE-PEDIATRICS.pdf
CHAPTER 1 SEMESTER V PREVENTIVE-PEDIATRICS.pdf
 
India Clinical Trials Market: Industry Size and Growth Trends [2030] Analyzed...
India Clinical Trials Market: Industry Size and Growth Trends [2030] Analyzed...India Clinical Trials Market: Industry Size and Growth Trends [2030] Analyzed...
India Clinical Trials Market: Industry Size and Growth Trends [2030] Analyzed...
 

Triage In Disaster Management

  • 2.  Derived from a French word ‘triar’ which means ‘to separate out’  A method of quickly identifying victims who have immediately life-threatening injuries and who have the best chance of surviving  Use when the quantity severity of injuries overwhelm the operative capacity of health facilities .
  • 3.  The principal of “first come” “first treat” is not followed in mass emergencies  Processing of determining the priorities patients treatment based on their severity  It consist of rapidly classifying the patients as per the severities as High priorities Low priorities
  • 5. The goal of managing a mass casualty incident  Priorities for transportation to the hospital  Priorities for care in the field
  • 6.
  • 7.
  • 8.
  • 9. START SYSTEM  Created in the 1980’s by Hoag Hospital and the Newport Beach CA Fire Dept  Allows rapid assessment of victims  It should not take more than 15 sec/ Pt Once victim is in treatment area more detailed assessment should be made Clasificación is based on three items  Respiratory  Perfusion  Mental status evaluation
  • 10.
  • 11. START First Step Can the Patient Walk? Green (Minor) Evaluate Ventilation (Step-2)
  • 12. Ventilation Present? YESNO > 30/Min < 30/min Evaluate Circulation (Step-3) Open Airway Ventilation Present? NO YES Black Red/ Immediate Red/ Immediate START Step-2
  • 13. Circulation Absent Radial Pulse Present Radial Pulse Evaluate Level of Consciousness Red/ Immediate START Step-3
  • 14. START Step-4 Level of Consciousness Can Follow Simple Commands Yellow/ DelayedRed/ Immediate Can’t Follow Simple Commands
  • 15.  Patients with exposure (potential or real) to contaminants should be tagged as BLUE  This category will continue to stay until patient is adequately decontaminated then follow START as usual  Some recommend a “double tagging” with blue and the standard START color Contaminated Patients
  • 16. START-Overview  Remember RPM  R- Respirations- 30  P- Perfusion- Radial Pulse  M- Mental- Follows Commands
  • 17.
  • 18.  References :  https://en.wikipedia.org/wiki/Triage#/media/File:Wounded_Triage _France_WWI.jpg  http://www.ifrc.org/PageFiles/95530/The-Sphere-Project- Handbook-20111.pdf