The document discusses how technology can help local authorities address challenges through operational efficiency, performance management, social welfare, staff development, transport management, information sharing, and citizen-centric services. It notes key trends like always-on connectivity and transparency, as well as cost pressures. The role of technology is outlined as supporting teamwork, compliance, insights, visibility, processes, and flexible work. Specific technologies mentioned include communications, content management, performance management, search, mobility, customer management, workflows, and infrastructure.

1. By
Arise Roby
Transformational Government Enabled
By
Technology

2. Service
Improvement Operational
Efficiency
Performance
Management
Social
Welfare
Staff
Development &
Retention
Transport
Management
Inter-agency
collaboration
Information
Sharing
Economic
Development
Tax &
Revenue
Collection
Shared
Services
Governance
&
Compliance
Citizen-centric
Services
Local Authority Challenges

3. Help protect
and manage
content
Find info
& improve
insight
Simplify how
people work
together
Reduce IT
costs and
improve
security
A New World of Work
Always on,
always
connected
Transparent
organisation
Cost
pressur
e
One world
of service
TRENDS

4. The Role of People

5.  Support Teamwork
 Foster Compliance
 Facilitate Insights
 Provide Information Visibility
 Enable Process Excellence
 Help People Work
Anywhere, Anytime

6.  Unified Communications & Collaboration
 Content Management
 Performance Management
 Search
 Mobility
 Customer Management
 Workflow & Portal
 Infrastructure

7. THANK YOU