The document provides information about resources available in July from CentreLearn to help users with common questions about using their learning management system (LMS). It highlights the "Morning Mug" blog series and "Tech Corner" blog posts that provide tips on tasks like password resets and cache clearing. It also promotes free webinars and workshops in July and requests feedback on future training topics.

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July 2012 Volume 1 (6)
Do you ever find yourself asking, “How do I do that?” or “Where can I get this?” while working
within CentreLearn’s LMS? Answering those types of questions will be the focus of July’s
Train Better Memo. The “Morning Mug” feature and Tech Corner blog posts written by Tori
Sidenstricker will have you covered, from password resets to clearing your cache and
beyond. If you need to brush up on a few skills, we are pleased to offer our third month of
scheduled webinars and workshops (details below). For all additional inquiries, please feel
free to contact us, as your satisfaction is always our top priority.
"Morning Mug Series"
While you’re reading the CentreLearn blog, be sure to check out a new post in our "Morning
Mug Series", CentreLearn Morning Mug: Customer Support, written by Tori from our
Customer Support Team. Tori discusses some of the tactics employed by our team when
handling requests for assistance. Don’t forget to share your methods or ideas in the
comments!
Tech Corner Blog Posts
The Tech Corner posts provide tips and tricks to improve your experience using the
CentreLearn Learning Management System. We appreciate how valuable your time is, and
want to make your experience as seamless as possible. Avoid the most common technical
difficulties simply by referring to the following information on minimum system requirements,
clearing your cache, and password resets.
Reviewing a Completed Course & Updating your Certification Expiration Date
Need to know how to revisit a course you’ve already completed? Here’s your step by step
guide. Trying to figure out how to update your certification expiration? Everything you need to
know can be found here with the click of the mouse.
Improve your CentreLearn Utilization with Free Training Webinars
Our Support Team is getting ready to begin the third month of scheduled training webinars
and workshops, and we’d love to hear your suggestions on future topics and areas where
you'd appreciate additional education. For the complete training schedule, and to share your
thoughts, please click here or reply to this email with your topic ideas.
Best regards,
The Team at CentreLearn Solutions
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Watch Videos of Common Administrator Tasks.