Name of the game:
                           “Hanoi - 36 streets”
Do you like Game
                             Starting time: October 2009
Shows?                       Organizers:
                           - VNAT
                           - Hanoi Tourism Board
                           - National project of 1000 years of
                             Hanoi ceremony
                           - Vietnam promotion and
                             advertisement association
                           - Hanoi investment and
                             telecommunication company




                              Learning Objectives

        Tourism            After this lecture, you will be able
                            to:
   Organizations           •Understand the scale of world tourism
                            in terms of the vast numbers of
                            organizations with diverse
   Khong Yen Giang, MBA.    memberships.
                           •Recognize the variety of types and
                            functions of tourism organizations.
                           •Familiarize with some types of tourism
                            organizations in Vietnam.
                           •Learn how national, regional, and trade
                            organizations are structured and
                            operated.




                                                                      1
Tourism
                                        Organizations
    What do these abbreviations stand
    for?
-   UNWTO, WTTC, PATA, ASIANTA,
    ATF
-   VNAT, MCST (11/8/2007)
                                               State & Provincial
                                                Travel Industry
                                                 Associations


                                                                    Local & City
                                                                    Government
                                                                      Tourism
                                                                    Departments




                                        Classification of
                                        organizations
    Tourism Organizations                By Geography:
    Tourism organizations can be          Nations
    viewed in the following ways:         Regions / States / Provinces / urban
            1. Geographically             centers
            2. By ownership              By Ownership
            3. By function                Government
            4. By industry                Quasi government

            5. By aim                     Private
                                         By Aim
                                          Profit / non-profit




                                                                                   2
Classification of
organizations
                                           Main categories
 By Function
   Regulators / developers                  International organizations
   Suppliers                                Developmental organizations
   Marketers
                                            Regional International organizations
   Consultants / educators / publishers
   Researchers / professional               National organizations
   associations
                                            Provincial organizations
 By Industry
   Transportation
                                            Others
   Lodging / accommodation
   Travel agents / tour wholesalers
   Attractions / recreation




International tourism                     International Tourism
organizations                             Organizations
World Tourism Organization (UNWTO)         World Tourism Organization (UNWTO)


 1925: founded in The Hague, known          1976: an executing agency of
 as Int’l Union of official Tourist         UNDP
 publicity Organization                     1977: formal cooperation
 After WWII: renamed as Int’l Union         agreement was signed with UN
 for Official Tourism Organizations         itself
 (IUOTO), moved to Geneva                   2003: became a specialized
 5/1975: renamed as WTO, moved to           agency of the UN and reaffirmed
 Madrid                                     its leading role in international
                                            tourism




                                                                                   3
International Tourism
International Tourism
Organizations
                                      Organizations
                                      World Travel and Tourism Council
World Tourism Organization (UNWTO)

•Most widely recognize organization     Global coalition of the top 100 chief
 in tourism
                                        executive officers from all sectors of
•Serves as a global forum
                                        the industry
•Transfers tourism know-how
•Produces statistics and market         Established in 1990, based in
 research
                                        London
•Develops tourism human resources
•Works to facilitate travel             Led by a 19-member executive
•Promotes sustainability                committee (under meetings and
•Creates special projects               reports)




International Tourism
Organizations                         Developmental
World Travel and Tourism Council      Organizations
Some goals of WTTC are:
 1. Work with governments to make       Examples:
  tourism a strategic economic
  development and employment            •World Bank
  priority.                             •United Nations
2.Move toward open and competitive       Development Program
  markets.
                                        •Asian Development Bank
3. Business balances economics with
  people, culture and environment
4.Pursue sustainable development.
5.Eliminate barriers to growth
  in the industry.




                                                                                 4
Regional International
Organizations                                  National Organizations

   Organization for Economic                      Travel Industry Association of
  Cooperation and Development                     America (TIA)
  (OECD)                                            Leading private tourism
    Mostly European membership, but the             organization in U.S.
    United States, Canada, Japan and                Represents the whole U.S. travel
    Australia are also members.                     industry
                                                    Promotes and facilitates increased
   Pacific Asia Travel Association                  travel to and within the U.S.
  (PATA)
    Represents nations in Asia and the            Canadian Tourism Commission
    Pacific
                                                  (CTC)
   European Travel Commission (ETC)                 Marketing organization - Public-
    Function as a National Tourism Office of        private partnership
    Europe                                          Plans, directs, manages, and
                                                    implements programs to promote
    Promotion of 37 countries of Europe             tourism in Canada.
    Union as a destination




 National Organizations                         Provincial
 Vietnam National Administration of             Organizations
 Tourism (VNAT)
   Established in 1960
                                                  Department of Tourism; Trade &
   State administration on tourism policy,
   planning and development                       Tourism; Tourism & Trade.
                                                  All 64 provinces have Tourism
 Vietnam Tourism Association                      Promotion Offices.
 (VITA)
                                                  15 tourism association chapters
   A voluntary non-government
   organization                                   at city and provincial levels
   900 tourism enterprises of member ship
   (30%)
   Attract tourists to Vietnam through
   promotional public relations, campaigns
   and trade shows
   Representative by Vietnamese
   nationalities only




                                                                                         5
Other Tourism
Organizations                               Testing
 Convention and Visitor Bureaus
                                             Why does a hotel or a tourism
(CVBs)
  Umbrella organizations
                                             company want to be a member of
  Represent a city or urban area             the National Tourism organization?
  Help to appeal and give services of all
  types of travelers
  Most city CVBs belong to this
  organization.
 International Association of
Convention and Visitor Bureaus
(IACVB)
  Promote professional practices in the
  solicitation and servicing of meetings,
  conventions and tourism
  Provide with educational resources and
  networking opportunities to its
  members.




End of Presentation                         Assignment
                                             What are the benefits of Vietnam
                                             tourism when joining in worldwide
                                             organizations like UNWTO, PATA
                                             or ASEANTA? Give examples to
                                             illustrate your ideas?




 Thank you
 for joining us!




                                                                                  6

Tourism week 3

  • 1.
    Name of thegame: “Hanoi - 36 streets” Do you like Game Starting time: October 2009 Shows? Organizers: - VNAT - Hanoi Tourism Board - National project of 1000 years of Hanoi ceremony - Vietnam promotion and advertisement association - Hanoi investment and telecommunication company Learning Objectives Tourism After this lecture, you will be able to: Organizations •Understand the scale of world tourism in terms of the vast numbers of organizations with diverse Khong Yen Giang, MBA. memberships. •Recognize the variety of types and functions of tourism organizations. •Familiarize with some types of tourism organizations in Vietnam. •Learn how national, regional, and trade organizations are structured and operated. 1
  • 2.
    Tourism Organizations What do these abbreviations stand for? - UNWTO, WTTC, PATA, ASIANTA, ATF - VNAT, MCST (11/8/2007) State & Provincial Travel Industry Associations Local & City Government Tourism Departments Classification of organizations Tourism Organizations By Geography: Tourism organizations can be Nations viewed in the following ways: Regions / States / Provinces / urban 1. Geographically centers 2. By ownership By Ownership 3. By function Government 4. By industry Quasi government 5. By aim Private By Aim Profit / non-profit 2
  • 3.
    Classification of organizations Main categories By Function Regulators / developers International organizations Suppliers Developmental organizations Marketers Regional International organizations Consultants / educators / publishers Researchers / professional National organizations associations Provincial organizations By Industry Transportation Others Lodging / accommodation Travel agents / tour wholesalers Attractions / recreation International tourism International Tourism organizations Organizations World Tourism Organization (UNWTO) World Tourism Organization (UNWTO) 1925: founded in The Hague, known 1976: an executing agency of as Int’l Union of official Tourist UNDP publicity Organization 1977: formal cooperation After WWII: renamed as Int’l Union agreement was signed with UN for Official Tourism Organizations itself (IUOTO), moved to Geneva 2003: became a specialized 5/1975: renamed as WTO, moved to agency of the UN and reaffirmed Madrid its leading role in international tourism 3
  • 4.
    International Tourism International Tourism Organizations Organizations World Travel and Tourism Council World Tourism Organization (UNWTO) •Most widely recognize organization Global coalition of the top 100 chief in tourism executive officers from all sectors of •Serves as a global forum the industry •Transfers tourism know-how •Produces statistics and market Established in 1990, based in research London •Develops tourism human resources •Works to facilitate travel Led by a 19-member executive •Promotes sustainability committee (under meetings and •Creates special projects reports) International Tourism Organizations Developmental World Travel and Tourism Council Organizations Some goals of WTTC are: 1. Work with governments to make Examples: tourism a strategic economic development and employment •World Bank priority. •United Nations 2.Move toward open and competitive Development Program markets. •Asian Development Bank 3. Business balances economics with people, culture and environment 4.Pursue sustainable development. 5.Eliminate barriers to growth in the industry. 4
  • 5.
    Regional International Organizations National Organizations Organization for Economic Travel Industry Association of Cooperation and Development America (TIA) (OECD) Leading private tourism Mostly European membership, but the organization in U.S. United States, Canada, Japan and Represents the whole U.S. travel Australia are also members. industry Promotes and facilitates increased Pacific Asia Travel Association travel to and within the U.S. (PATA) Represents nations in Asia and the Canadian Tourism Commission Pacific (CTC) European Travel Commission (ETC) Marketing organization - Public- Function as a National Tourism Office of private partnership Europe Plans, directs, manages, and implements programs to promote Promotion of 37 countries of Europe tourism in Canada. Union as a destination National Organizations Provincial Vietnam National Administration of Organizations Tourism (VNAT) Established in 1960 Department of Tourism; Trade & State administration on tourism policy, planning and development Tourism; Tourism & Trade. All 64 provinces have Tourism Vietnam Tourism Association Promotion Offices. (VITA) 15 tourism association chapters A voluntary non-government organization at city and provincial levels 900 tourism enterprises of member ship (30%) Attract tourists to Vietnam through promotional public relations, campaigns and trade shows Representative by Vietnamese nationalities only 5
  • 6.
    Other Tourism Organizations Testing Convention and Visitor Bureaus Why does a hotel or a tourism (CVBs) Umbrella organizations company want to be a member of Represent a city or urban area the National Tourism organization? Help to appeal and give services of all types of travelers Most city CVBs belong to this organization. International Association of Convention and Visitor Bureaus (IACVB) Promote professional practices in the solicitation and servicing of meetings, conventions and tourism Provide with educational resources and networking opportunities to its members. End of Presentation Assignment What are the benefits of Vietnam tourism when joining in worldwide organizations like UNWTO, PATA or ASEANTA? Give examples to illustrate your ideas? Thank you for joining us! 6