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Tourism: An Essential
Reason San Diego
Should Engage in
Social Media
KriXis Consulting
April 25, 2014
Why San Diego and Methods
 San Diego is a vacation town
 This makes the city unique
 Use of SWOT Analysis
 Use of Porter’s Five Forces
 Summary
SWOT - Strengths
 Tourists will have a disposable
income
 Looking for something different
 Tourists will be searching via social
media
 Facebook searching gaining
ground on Google
 Double advertising from tourists
sharing with own connections
 Can be applied to all business, not
just service
 Example – anyone can get a
toothache on vacation
SWOT - Weaknesses
 Strategies take time to develop
 Weeks of research alone
 Strategies take work to upkeep
 What you are be doing may not be
seen by anyone
 New Facebook algorithms make
visibility difficult, even to followers
 May need to find outside help
 Established tourists spots already
have word-of-mouth
 Can be difficult to compete with,
however, social media levels playing
field
SWOT - Opportunities
 Tapping into a new market*
 Already seeing a boost
during tourist season?
 Why not take a bigger piece
of that pie?
 Many San Diego business are
not catering to tourists yet
 Great time to get into a niche
 Start by asking if you were
traveling to a new place what
would you want to do, and be
the business that answers that
question via content
SWOT - Threats
If You Don’t,
Others Will,
Listen At Your Own Peril.
Porter’s Five Forces
What are they?
 Supplier power - An assessment of how easy it is for suppliers to drive up prices. This is driven by the:
number of suppliers of each essential input; uniqueness of their product or service; relative size and
strength of the supplier; and cost of switching from one supplier to another.
 Buyer power - An assessment of how easy it is for buyers to drive prices down. This is driven by the:
number of buyers in the market; importance of each individual buyer to the organization; and cost to
the buyer of switching from one supplier to another. If a business has just a few powerful buyers, they
are often able to dictate terms.
 Competitive rivalry - The main driver is the number and capability of competitors in the market. Many
competitors, offering undifferentiated products and services, will reduce market attractiveness.
 Threat of substitution - Where close substitute products exist in a market, it increases the likelihood of
customers switching to alternatives in response to price increases. This reduces both the power of
suppliers and the attractiveness of the market.
 Threat of new entry - Profitable markets attract new entrants, which erodes profitability. Unless
incumbents have strong and durable barriers to entry, for example, patents, economies of scale,
capital requirements or government policies, then profitability will decline to a competitive rate.
Supplier Power
 Perfect opportunity to showcase
what makes your business unique
 Show why EVERY San Diego tourists
needs to check you out
 Prices and specials alone could
drive business through social media
 Especially when accompanied with
pictures
 Promotional codes and deals can be
pushed through platforms
 Provide direct feedback to your
strategy
Buyer Power
 Visitors have the ability to
drive down prices
 Watching where tourists
are going
 Viewing check-ins at
competitors locations
 Gain a better
understanding of
competitors
Competitive Rivalry
 Tourists have endless possibilities
 Social media makes the comprehension
of competitors easy
 If you aren’t providing information others
will
 They will reap the benefits
 Think about what attracts you to visit
places while out of town
 Keep on eye on competitors as well
 Competitors may not be in the same
industry
 The tourists disposable income can be
spent on a vast array of activities but is
budgeted, therefore scuba lessons may
take priority over your restaurant
Threat of New Entry
 Plenty of businesses
want to cash in on San
Diego tourism
 Stay aware for new
businesses emerging
 Forbes listed San Diego
as #1 place to start a
business
 Competition is headed
your way
Summary
Thank you for taking the time to read through this, and I
hope you have found some value in what you have read. I
also hope that you see the opportunity that is in front of
you, I’m sure as a small business owner this is a time of
year you look forward to; now with these insights I hope
you can capitalize and get the most of this upcoming
season.
Sources: “Porter’s Five Forces of Competitive Position Analysis – CGMA.” Porter’s Five Forces of Competitive Position
Analysis – CGMA. American Institute of CPAs, n.d. Web. 25 Apr. 2014.
KriXis Consulting, www.krixis.com
All feedback is greatly appreciated

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Tourism san diego essential in social media

  • 1. Tourism: An Essential Reason San Diego Should Engage in Social Media KriXis Consulting April 25, 2014
  • 2. Why San Diego and Methods  San Diego is a vacation town  This makes the city unique  Use of SWOT Analysis  Use of Porter’s Five Forces  Summary
  • 3. SWOT - Strengths  Tourists will have a disposable income  Looking for something different  Tourists will be searching via social media  Facebook searching gaining ground on Google  Double advertising from tourists sharing with own connections  Can be applied to all business, not just service  Example – anyone can get a toothache on vacation
  • 4. SWOT - Weaknesses  Strategies take time to develop  Weeks of research alone  Strategies take work to upkeep  What you are be doing may not be seen by anyone  New Facebook algorithms make visibility difficult, even to followers  May need to find outside help  Established tourists spots already have word-of-mouth  Can be difficult to compete with, however, social media levels playing field
  • 5. SWOT - Opportunities  Tapping into a new market*  Already seeing a boost during tourist season?  Why not take a bigger piece of that pie?  Many San Diego business are not catering to tourists yet  Great time to get into a niche  Start by asking if you were traveling to a new place what would you want to do, and be the business that answers that question via content
  • 6. SWOT - Threats If You Don’t, Others Will, Listen At Your Own Peril.
  • 7. Porter’s Five Forces What are they?  Supplier power - An assessment of how easy it is for suppliers to drive up prices. This is driven by the: number of suppliers of each essential input; uniqueness of their product or service; relative size and strength of the supplier; and cost of switching from one supplier to another.  Buyer power - An assessment of how easy it is for buyers to drive prices down. This is driven by the: number of buyers in the market; importance of each individual buyer to the organization; and cost to the buyer of switching from one supplier to another. If a business has just a few powerful buyers, they are often able to dictate terms.  Competitive rivalry - The main driver is the number and capability of competitors in the market. Many competitors, offering undifferentiated products and services, will reduce market attractiveness.  Threat of substitution - Where close substitute products exist in a market, it increases the likelihood of customers switching to alternatives in response to price increases. This reduces both the power of suppliers and the attractiveness of the market.  Threat of new entry - Profitable markets attract new entrants, which erodes profitability. Unless incumbents have strong and durable barriers to entry, for example, patents, economies of scale, capital requirements or government policies, then profitability will decline to a competitive rate.
  • 8. Supplier Power  Perfect opportunity to showcase what makes your business unique  Show why EVERY San Diego tourists needs to check you out  Prices and specials alone could drive business through social media  Especially when accompanied with pictures  Promotional codes and deals can be pushed through platforms  Provide direct feedback to your strategy
  • 9. Buyer Power  Visitors have the ability to drive down prices  Watching where tourists are going  Viewing check-ins at competitors locations  Gain a better understanding of competitors
  • 10. Competitive Rivalry  Tourists have endless possibilities  Social media makes the comprehension of competitors easy  If you aren’t providing information others will  They will reap the benefits  Think about what attracts you to visit places while out of town  Keep on eye on competitors as well  Competitors may not be in the same industry  The tourists disposable income can be spent on a vast array of activities but is budgeted, therefore scuba lessons may take priority over your restaurant
  • 11. Threat of New Entry  Plenty of businesses want to cash in on San Diego tourism  Stay aware for new businesses emerging  Forbes listed San Diego as #1 place to start a business  Competition is headed your way
  • 12. Summary Thank you for taking the time to read through this, and I hope you have found some value in what you have read. I also hope that you see the opportunity that is in front of you, I’m sure as a small business owner this is a time of year you look forward to; now with these insights I hope you can capitalize and get the most of this upcoming season. Sources: “Porter’s Five Forces of Competitive Position Analysis – CGMA.” Porter’s Five Forces of Competitive Position Analysis – CGMA. American Institute of CPAs, n.d. Web. 25 Apr. 2014. KriXis Consulting, www.krixis.com All feedback is greatly appreciated