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Tourism introduction
- 2. Tourist & Tourism • TOURISM IS THE TEMPORLY INVOLMENT OF PEOPLE TO DESTINATIONS OUTSIDE OF THE PLACES WHERE THEY NORMARLY LIVE AND WORK ,AND THEIR ACTIVITIES DURING THE IR STAY AT THESE DESTINATIONS.
- 3. Classification of Tourist Domestic Tourist. Those who travel within the country. International Tourist. Those who traveling from abroad. Foreigners arriving to country call Inbound guests & departing nationals call Outbound guests.
- 4. Definition of Tourism •Any activities that take people away from their usual place of residence for pleasure or a holiday other than for work.
- 5. WHAT IS TOURISM ABOUT ? • Did you know that more people are employed in tourism than in any other industry in the world. • Did you know that it is a rapidly expanding industry, that more and more people are traveling every year, spending more and more money every year as they travel. .!
- 6. What exactly is this tourism industry about ? • Tourism is about .people who travel away from their familiar home environment. • Often they traveling • on holiday; • on business trips; • to visit friends and relatives • on pilgrimage • to a conference or a sporting event like the World Cup Cricket series or the Olympic • Games (either as spectators or participants). . "
- 7. The key points here are: • Tourists can travel for a lot of different reasons • Tourists do not always come from another country
- 8. Inbound • International tourists arriving in another country
- 9. Outbound • Departing nationals setting off for another country
- 10. WHAT MAKES THE TOURISM PRODUCT DIFFERENT FROM OTHERS …? • Cant inspect it, try it and test it • Have to rely on what other people tell them, and on what they can see in guide books and brochures
- 11. Every visitor has a different idea about what to expect (expectations is defers)
- 12. HISTORY OF THE TOURIST INDUSTRY DEVOLEPMENT • The development of transport led to lone travelers • Horseback, giving way to stage coaches, and other forms of horse drawn caravans. Inns and lodges • with the introduction of motor vehicles, railways etc.
- 13. End of the 2nd World War, A large number of airplanes built to carry troops and supplies to the war front Those airplanes used to transport normal public to destinations on vacations.
- 14. COMPONENTS OF TOURIST INDUSTRY • ACCOMMODATION • TRANSPORT / CARRIERS • ATTRACTIONS • SUPPORT SERVICES • FOOD AND BEVERAGE OPERATIONS • RETAIL STORES
- 15. SUPPORT SERVICES • TOUR OPERATORS • TRAVEL AGENTS • National Tourist Organisations • Area / Régional Touristes Organisations • Ports (public) / Air ports • Local information offices
- 16. ATTRACTIONS Natural : Land / sea scape Mountains, etc. Manmade : Ancient monuments Archaeological sites Museums/art galleries Theme parks
- 17. ACCOMMODATION • Hotels / Motels • Villas / Chalets • Guest Houses • Camping Sites • Caravan Sites • Apartments • Holiday Camps, etc.
- 18. TRANSPORT / CARRIERS • Air Transport • Sea Transport • Railways • Road Transport: Coaches/Car hire
- 19. FOOD AND BEVERAGE OPERATIONS • Restaurants • Retail stores • Vending • Catering • Snack bars • Bars/Taverns • Banquets • Contract food services
- 20. RETAIL STORES • Gift shops • Souvenir shops • Arts/Craft shops • Shopping malls • Markets • Miscellaneous stores
- 21. NEW DEVELOPMENTS IN THE INDUSTRY • Aero plane that would carry 890 passengers
- 22. Future Trends • In USA travel agents are selling seats in a spacecraft meant for ordinary people. • A hotel in space is not a far out proposition. • May be under water as well • Another future development is that more specialty hotels are coming up. Such as Ladies only hotels, Ice hotels ,Cave hotels
- 25. Wish you all a better future in Sri Lankan Hospitality Industry. thank you Ashan Mendis C H S G A.