This document summarizes the key findings from the 2019 NFP Innovation Index. It finds that while the overall innovation score has increased slightly, it has plateaued, so non-profits need to reset their innovation priorities for 2020. It highlights that digital transformation, leadership, and culture are important drivers of innovation. The top 10 most innovative non-profits are recognized based on the Innovation Index and peer voting. Case studies from innovative organizations provide insights into leadership, culture, and digital transformation.

1. PROUDLY SPONSORED BY:
INNOVATION AWARDS 2019
Innovation for Impact Awards
LAUNCH EVENT FOR:
INNOVATION INDEX 2019

2. Making innovation possible:
NFP INNOVATION INDEX SPONSORED BY:

3. INNOVATION AWARDS 2019
Innovation for Impact Awards
NFP INNOVATION INDEX 2019
PROUDLY SPONSORED BY:

4. ABOUT THE INNOVATION INDEX
Our aim is to define, and report on
what it means to be innovative in
the social sector.
Charities are embracing innovation to solve
the most important social and environmental
challenges that face our nation.
What is the Innovation Index?
Pivotal thought leadership
in the charity sector
#InnovateNow

5. Measuring
innovation in
the NFP sector
Based on data insights from the 2019 GiveEasy NFP Innovation Index
8 Vectors of innovation
• Culture
• Technology
• External collaboration
• Internal collaboration
• Innovation focus
• Rewards and recognition
• Stakeholder centricity
• Employee engagement
ABOUT THE INNOVATION INDEX

6. • Australian and world first in NFP sector
• Measures innovation capability
• Leading indicator of capability
• Five years of incremental data analysis
• Individual scorecard sent to each participant
• Over 1,000 responses this year
ABOUT THE INNOVATION INDEX
Why this research is unique

7. Key findings
NFP Innovation Index 2019
#InnovateNow

8. Key
findings
Overall innovation score
has plateaued.
Now is the time to reset
innovation priorities for
2020.
INNOVATION INDEX
Trends in innovation
across the sector
Digital transformation is key for
charities.
Leadership and vision set the
roadmap for innovation success.
High innovators are improving,
while low innovators are lagging.

9. Innovation has plateaued | Time to reset priorities
Based on data insights from the 2019 GiveEasy NFP Innovation Index
#InnovateNow
Innovation score has
increased slightly
Average
score

10. Shifting vectors of innovation
Based on data insights from the 2019 GiveEasy NFP Innovation Index
#InnovateNow
It’s time to refresh priorities
to include innovation

11. Top
vectors in
2019
Based on data insights from the 2019 GiveEasy NFP Innovation Index
#InnovateNow
Winning trifecta for innovation
transformation

12. Based on data insights from the 2019 GiveEasy NFP Innovation Index
#InnovateNow
High innovators go
on to grow and
flourish… …while those who
don’t innovate,
stagnate.

13. Rewards and
recognition
Rewards and
recognition is
still lagging
People choose to work for a charity,
because they believe in the cause.
Even more important to reward, recognise and offer
positive feedback for their efforts.
#InnovateNow

14. Innovation
Power Levers
KEY INSIGHTS
Digital transformation
#InnovateNow
Culture
Leadership

15. CASE STUDY | SPOTLIGHT ON LEADERSHIP
We spoke to Ronni Kahn AO, Founder
and CEO of OzHarvest to find out how
leadership influences innovation.
You can hear her insights first-hand at:
Watch OzHarvest interview YouTube
INNOVATION POWER LEVER
Leadership in focus

16. CASE STUDY | SPOTLIGHT ON LEADERSHIP
We spoke to Imogen Aitken, National
Manager – Program Development,
Starlight to find out how to foster a culture
of innovation.
You can hear her insights first-hand at:
Watch Starlight interview on YouTube
INNOVATION POWER LEVER
Culture of innovation

17. CASE STUDY | SPOTLIGHT ON LEADERSHIP
We spoke to Peter Horsley, Founder of
Remarkable to find out how digital
transformation is crucial for all
organisations.
You can hear her insights first-hand at:
Watch Remarkable interview on YouTube
INNOVATION POWER LEVER
Digital transformation

18. INNOVATION SCORECARDDETAILED REPORT
Charity sector report published from
research insights.
Each participant receives an overall scorecard outlining how
their organisation fares across the board.
Results for your charity
Insights for your
charity
#InnovateNow

19. NFP INNOVATION INDEX 2019
Leading Charities according to
the NFP Innovation Index
PROUDLY SPONSORED BY:

20. TOP 10 INNOVATORS
MOST INNOVATIVE
NOT-FOR-PROFITS IN 2019
TOP 10 INNOVATORS
PEER VOTED
#1 Thankyou
#2 OzHarvest
#3 Cancer Council Australia
#4 Orange Sky Laundry
#5 Movember Foundation
#6 Fred Hollows Foundation
#7 Australian Red Cross
#8 Headspace
#9 Beyond Blue
#10 Oxfam Australia

21. MOST INNOVATIVE
NOT-FOR-PROFITS
IN 2019
EQUAL
#1 Thankyou | Burn Bright
#3 Movember Foundation
#4 Cerebral Palsy Alliance
#5 Cure Brain Cancer Foundation
#6 batyr
#7 Family Life
#8 The Shepherd Centre
#9 Starlight Children’s Foundation
#10 Give Where You Live Foundation
TOP 10 INNOVATORS
INDEX BASED

22. MOST INNOVATIVE NOT-FOR-PROFITS IN 2019
EQUAL
#1 Thankyou | Burn Bright
#3 Movember Foundation
#4 Cerebral Palsy Alliance
#5 Cure Brain Cancer Foundation
#6 batyr
#7 Family Life
#8 The Shepherd Centre
#9 Starlight Children’s Foundation
#10 Give Where You Live Foundation
TOP 10 INNOVATORS
INDEX BASED
TOP 10 INNOVATORS
PEER VOTED
#1 Thankyou
#2 OzHarvest
#3 Cancer Council Australia
#4 Orange Sky Laundry
#5 Movember Foundation
#6 Fred Hollows Foundation
#7 Australian Red Cross
#8 Headspace
#9 Beyond Blue
#10 Oxfam Australia
NFP INNOVATION INDEX 2019
PROUDLY SPONSORED BY: