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In the workplace
1
Speaker
Prof. Datuk Dr. Mohd Tajudin Ninggal
Licensed Professional Counsellor
Twin-Towers Medical Centre, KLCC
I’m Tajudin Ninggal
I love to share about counselling and psychological wellbeing
You can find me at @live-tajma-psychometric.com.my
2
TheWorld Health Organization
(WHO) defines mental health
as
“A state of complete
physical, mental and social
well-being, and not solely
the absence of ailments or
diseases.”
Commit Suicide
66,666 per month
2,222 per day
93 per hour
2 per min
Malaysian employees are ‘most stressed’
What is
MISCONCEPTION ABOUT
COUNSELLING
Advising
Everyone
can do it
Solve
problems
quick
Talking
Easy
A helping process to assist someone dealing
with their personal issues and to promote
growth, development, maturity and
functioning through psychological
relationships and intervention.
(Mohd Tajudin, 2014)
WHAT ISWORKPLACE
COUNSELLING?
• An employee psychological
support system
• Provides an independent and
professional counsellor
• Employer’s duty of care - giving
all employees access to a free,
confidential, and professional
counselling service.
THREE
PRE-REQUISITES
COUNSELING
COUNSELING
COUNSELING
i. Empathy
ii. Unconditional
positive-regards
iii. Congruence
13
TALK THERAPY
Counselor &
Client
INSIGHT
Self-awareness
CONFIDENTIALITY
Ethical Codes
Therapeutic
PROCESS
TYPES OF COUNSELLING
Individual Couple Group
COUNSELLING ISSUES
Job Stress Traumatic
Events
Career
Personality
Drug & Substance
Abuse
Marriage
Financial
Family Relationship
Maslow’s Hierarchy of Needs
Struggle
• ACCEPTANCE
• LOVE
• BELONGING
• RELATIONSHIPS
OBJECTIVE OF WORKPLACE
COUNSELLING
Is to ensure that employees are able to
increase their productivity by using self-
potential positively and proactively
through counselling and psychological
services
WORKPLACE
COUNSELLING
IN MALAYSIA
19
i) Available in most
governmental agencies, schools,
colleges & universities
ii) Very few in the private sector
iii) Is becoming more important
EMPLOYEES ASSISTANCE PROGRAM (EAP)
• A work-based intervention program
• A unit part of the HR Department
• Focus counselling, mentoring, &
psychological services
• Can offer human development training
AREA OF SERVICES:
• Personal issues • Substance Abuse &
Addiction
• Job stress • Separation & Loss
• Individual counselling • Career Development
• Relationship issues • Grief & Bereavement
• Family • Domestic Violence
• Sexual Harassment • Bully
BENEFITSTO EMPLOYEES &
EMPLOYERS
EMPLOYEES
• Provide psychological
support
• Improve communication &
interpersonal skills
• Increase sense of well-
being and meaning
EMPLOYERS
• Positive impact – enhance
productivity
• Produce happier and
productive staff
• Promote happy workplace
• Reduce mental health issues
DEALING WITH DIFFICULT EMPLOYEES
The causes may be work or home
related, behaviour- or health-related,
may be triggered by traumatic
experience, other employees or
outsiders, by changes of work, others'
promotion, rising stress levels, etc ...
10 Types of Personality Disorders
A
Odd , Bizarre,
Eccentric
B
Dramatic,
emotional, erratic
C
Anxious,
fearful
MILD Paranoid
(Suspicious)
Antisocial
(Violation)
Avoidant
(Fearful)
MODERATE Schizoid
(Secretiveness)
Boderline
(Emotional)
Dependent
(Anxious)
SEVERE Schizotypal
(Thought disorder)
Histrionic
(Seductive)
Obsessive-
compulsive
(Perfectionist)
Narcissistic
(Self-centred)
Ref: DSM-V
9 WAYS TO
DEAL WITH
DIFFICULT
PEOPLE
LISTEN
CLEAR
BEHAVIOURAL
FEEDBACKS
DOCUMENT
BE
CONSISTENT
SET
CONSEQUENCES
COMPANY
PROCESS
DON’T
POISON
MANAGES
SELF-TALK
COURAGES
24
2 3
4 5 6
7 8 9
1
SEVEN
DIMENSIONS OF
WORKPLACE
WELL-BEING
INTELLECTUAL
SOCIAL
ENVIRONMENTAL
SPIRITUAL
OCCUPATIONAL
EMOTIONAL
PHYSICAL
 Enjoyable & fulfilling
career
 Adequate money
 Regular exercise
 A balanced diet
 Sufficient sleep
 Flexible working hours
FACTORS INFLUING
WORKPLACE WELL-BEING?
 Good relationship
 A sense of belonging
 Adapt to change
 A good working policy
 Safe physical environment
 A sense of purpose &
meaning
SUPPORTING MANAGEMENT
&
HUMANISTIC BOSS!
live.tajma-psychometric.com.my
Why
TP+
The
newest
online ψ
test in
Malaysia
Provide
solution
to
organizatio
ns
Quick &
Real-
time
Data
Focused
guidance
&
Placemen
t program
Interactiv
e &
User
Friendl
y
Time &
Cost
effective
Importan
t tool for
counselor
s
Strategi
c Data
for R&D
Quality
Diagnosis
Item Response Theory
0.95 alpha coefficient
0.90 alpha coefficient
Classical Test Theory
Discovering Human Potentials
Assertive Self-Confidence Caring Integrity
Analytical Leadership Cross-Cultural Patriotism
Resilience Achievement Boderline Distortion
12TAJMA PersonalityTraits
Discovering Human Potentials
VALUE of TAJMA Online
Reliable
Statistically
Validated
Provide
clear
direction
Decision
Making Tool
High
Accuracy
Discovering Human Potentials
Sample Report of
TAJMA Personality
Plus (TPe+) Online
D i s c o v e r i n g H u m a n Po t e n t i a l s
Compare an individual
mean scores with the
group mean scores
Arrange the trait scores
from the highest to the
lowest
Record the time
taken taking the
test
Can insert photo in
the profile
Identify the individual’s
category
Can Add Logo
Discovering Human Potentials
D i s c o v e r i n g H u m a n Po t e n t i a l s
D i s c o v e r i n g H u m a n Po t e n t i a l s
D i s c o v e r i n g H u m a n Po t e n t i a l s
Let’s review some points…
CONSELLING
PSYCHOLOGICAL
ISSUES
PSYCHOPATOLOGY
EAP
MANAGING
DIFFICULT STAFF
TAJMA
PROFILING
36
3 PRE-REQUISITES OF CHANGE
FIRST SECOND THIRD
38
Know
something
needs to be
change
Know that
you have to
change
Know that you
have to make
the change
TAKE ACTION…
CONTINUOUS IMPROVEMENTS
Happy Staff
Healthy
Workplace
TAJMA
Psychological
Profiling
The Role of
Counselling &
EAP
CONCLUSION
LOGO
M i n d • B o d y • S o u l
drtajudin@ttmc-klcc.com
THANK YOU

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TOPIK 7 - TAJMA CONSULTING.pptx

  • 1. In the workplace 1 Speaker Prof. Datuk Dr. Mohd Tajudin Ninggal Licensed Professional Counsellor Twin-Towers Medical Centre, KLCC
  • 2. I’m Tajudin Ninggal I love to share about counselling and psychological wellbeing You can find me at @live-tajma-psychometric.com.my 2
  • 3. TheWorld Health Organization (WHO) defines mental health as “A state of complete physical, mental and social well-being, and not solely the absence of ailments or diseases.”
  • 4.
  • 5. Commit Suicide 66,666 per month 2,222 per day 93 per hour 2 per min
  • 6.
  • 7.
  • 8. Malaysian employees are ‘most stressed’
  • 10. MISCONCEPTION ABOUT COUNSELLING Advising Everyone can do it Solve problems quick Talking Easy
  • 11. A helping process to assist someone dealing with their personal issues and to promote growth, development, maturity and functioning through psychological relationships and intervention. (Mohd Tajudin, 2014)
  • 12. WHAT ISWORKPLACE COUNSELLING? • An employee psychological support system • Provides an independent and professional counsellor • Employer’s duty of care - giving all employees access to a free, confidential, and professional counselling service.
  • 13. THREE PRE-REQUISITES COUNSELING COUNSELING COUNSELING i. Empathy ii. Unconditional positive-regards iii. Congruence 13 TALK THERAPY Counselor & Client INSIGHT Self-awareness CONFIDENTIALITY Ethical Codes Therapeutic PROCESS
  • 15. COUNSELLING ISSUES Job Stress Traumatic Events Career Personality Drug & Substance Abuse Marriage Financial Family Relationship
  • 16.
  • 17. Maslow’s Hierarchy of Needs Struggle • ACCEPTANCE • LOVE • BELONGING • RELATIONSHIPS
  • 18. OBJECTIVE OF WORKPLACE COUNSELLING Is to ensure that employees are able to increase their productivity by using self- potential positively and proactively through counselling and psychological services
  • 19. WORKPLACE COUNSELLING IN MALAYSIA 19 i) Available in most governmental agencies, schools, colleges & universities ii) Very few in the private sector iii) Is becoming more important
  • 20. EMPLOYEES ASSISTANCE PROGRAM (EAP) • A work-based intervention program • A unit part of the HR Department • Focus counselling, mentoring, & psychological services • Can offer human development training AREA OF SERVICES: • Personal issues • Substance Abuse & Addiction • Job stress • Separation & Loss • Individual counselling • Career Development • Relationship issues • Grief & Bereavement • Family • Domestic Violence • Sexual Harassment • Bully
  • 21. BENEFITSTO EMPLOYEES & EMPLOYERS EMPLOYEES • Provide psychological support • Improve communication & interpersonal skills • Increase sense of well- being and meaning EMPLOYERS • Positive impact – enhance productivity • Produce happier and productive staff • Promote happy workplace • Reduce mental health issues
  • 22. DEALING WITH DIFFICULT EMPLOYEES The causes may be work or home related, behaviour- or health-related, may be triggered by traumatic experience, other employees or outsiders, by changes of work, others' promotion, rising stress levels, etc ...
  • 23. 10 Types of Personality Disorders A Odd , Bizarre, Eccentric B Dramatic, emotional, erratic C Anxious, fearful MILD Paranoid (Suspicious) Antisocial (Violation) Avoidant (Fearful) MODERATE Schizoid (Secretiveness) Boderline (Emotional) Dependent (Anxious) SEVERE Schizotypal (Thought disorder) Histrionic (Seductive) Obsessive- compulsive (Perfectionist) Narcissistic (Self-centred) Ref: DSM-V
  • 24. 9 WAYS TO DEAL WITH DIFFICULT PEOPLE LISTEN CLEAR BEHAVIOURAL FEEDBACKS DOCUMENT BE CONSISTENT SET CONSEQUENCES COMPANY PROCESS DON’T POISON MANAGES SELF-TALK COURAGES 24 2 3 4 5 6 7 8 9 1
  • 26.  Enjoyable & fulfilling career  Adequate money  Regular exercise  A balanced diet  Sufficient sleep  Flexible working hours FACTORS INFLUING WORKPLACE WELL-BEING?  Good relationship  A sense of belonging  Adapt to change  A good working policy  Safe physical environment  A sense of purpose & meaning SUPPORTING MANAGEMENT & HUMANISTIC BOSS!
  • 28. Why TP+ The newest online ψ test in Malaysia Provide solution to organizatio ns Quick & Real- time Data Focused guidance & Placemen t program Interactiv e & User Friendl y Time & Cost effective Importan t tool for counselor s Strategi c Data for R&D Quality Diagnosis
  • 29. Item Response Theory 0.95 alpha coefficient 0.90 alpha coefficient Classical Test Theory Discovering Human Potentials
  • 30. Assertive Self-Confidence Caring Integrity Analytical Leadership Cross-Cultural Patriotism Resilience Achievement Boderline Distortion 12TAJMA PersonalityTraits Discovering Human Potentials
  • 31. VALUE of TAJMA Online Reliable Statistically Validated Provide clear direction Decision Making Tool High Accuracy Discovering Human Potentials
  • 32. Sample Report of TAJMA Personality Plus (TPe+) Online D i s c o v e r i n g H u m a n Po t e n t i a l s Compare an individual mean scores with the group mean scores Arrange the trait scores from the highest to the lowest Record the time taken taking the test Can insert photo in the profile Identify the individual’s category Can Add Logo Discovering Human Potentials
  • 33. D i s c o v e r i n g H u m a n Po t e n t i a l s
  • 34. D i s c o v e r i n g H u m a n Po t e n t i a l s
  • 35. D i s c o v e r i n g H u m a n Po t e n t i a l s
  • 36. Let’s review some points… CONSELLING PSYCHOLOGICAL ISSUES PSYCHOPATOLOGY EAP MANAGING DIFFICULT STAFF TAJMA PROFILING 36
  • 37.
  • 38. 3 PRE-REQUISITES OF CHANGE FIRST SECOND THIRD 38 Know something needs to be change Know that you have to change Know that you have to make the change TAKE ACTION…
  • 41. LOGO M i n d • B o d y • S o u l drtajudin@ttmc-klcc.com THANK YOU