Cassandra Italia had a health crisis while teaching in Thailand and received excellent, affordable care at a local hospital, inspiring her to research medical tourism. She found it was a large industry with many Asians traveling to Thailand for complex surgeries. Italia started TopDoctors to streamline the process of connecting patients with qualified hospitals and doctors abroad for quality care at a lower cost than in their home countries. TopDoctors now works with over 40 hospitals worldwide and has a growing customer pipeline.

1. Automating
Medical Tourism
TopDoctors

2. Medical Tourism
is more than cheap
dental treatment

3. It’s bigger than
breast augmentation

4. Travel to get
access to higher
quality healthcare

5. $563B Industry

6. A REMOTE area within a developing country, a health crisis and an expired travel insurance policy - for most
people, it would be their worst nightmare. For Cassandra Italia, however, it was the best thing that ever happened
to her.
Italia was the only foreigner teaching English in a small Thai province near the Cambodian border in the mid-
2000s when she experienced a serious kidney problem and was rushed to hospital.
"I'd let my travel insurance lapse. So I was thinking: This is going to cost thousands of dollars and who knows
what kind of care I'll get," Italia says. "I ended up staying in my own room for five nights, having a barrage of
tests and receiving phenomenal quality of care from the doctors. Not only did I feel safe, but it ended up costing
less than $1000."
The professionalism of the staff wasn't a complete surprise. Italia had been teaching at a school for the children
of wealthy families, and one of the parents was an orthopedic surgeon who had studied at the University of
Melbourne. It was quite common, he assured her, for Thai doctors to train in Australia, the US or Europe before
returning home.
Now proficient in Thai, Italia began researching medical tourism and using her connections to meet healthcare
professionals. She found that thousands of people across Asia were travelling to Thailand for complex surgery,
even though the practice was still being marketed in Australia as "a glamour holiday with women in bikinis on
Cassandra Italia can organize
for you a week in Thailand with
a hip replacement included

7. 1 month > 30 emails
Existing Process
Patient Agent Hospital Doctor

8. Hospitals
are the
Bottleneck

9. CRM and Travel Solution
powering medical tourism

10. CEO
Cassandra Italia
CTO
Brendon Matheson
CMO
Ruben Toral
VP Sales
Nichapart Ark
VP Engineering
Yannick Bestastian
10,000

11. 3 Hospitals
$300K
Pipeline
42 Hospitals
ARR

12. angel.co/topdoctors
Cassandra@topdoctors.co
TopDoctors