10 CMOs
WHOAREKICKINGASS
And what you can learn from them
Being a marketing leader
AIN’T
EASY
you need to
ADAPT
you need to
STAY
FOCUSED
you need to
and
you need to
KEEP THOUSANDS
OF CUSTOMERS HAPPY
and
!
Want to take your brand
TOTHE
↑TOP?
Here’s a list of 10 amazing CMOs 
AND WHAT TO LEARN
FROMTHEM
BETH COMSTOCK
General Electric
“ It’s imperative that you, as a CMO, 
use the technology.
I believe in immersing yourself in
something to truly understand it . ”
NIKESH ARORA
Google
“ You’ve got to L♥VE what you do.
because we are in so many
different businesses.”
It’s almost like I get to work for 
multiple companies at Google,
PHILLIP W. SCHILLER
Apple
“ We could say all the marketing things we want,
you’vegotaninstant .
That’sanincrediblereaction.”
but at the end of the day when you show somebody
tapping, pinching or zooming a graphic,
wow
Jonathan Becher
SAP
“ Sometimes you’ve got to be 
the voiceof the market -
listeningtothesignalsofwhatthepeople
thatdon’twantyourproductexpect.”
not so much the voice of the customer 
but the voice of the market,
JIM FARLEY
Ford
“ Customers are done with the fluff. 

whatreallymakesyoudifferent.”
They want the real company,
Jon Iwata
IBM
“ CMOs are going to have to spend more time
on what the company is like on the inside:
what we stand for, what we believe, 
what we value, our purpose, our culture . ”
JEREMY BURTON
EMC
“ I see too many marketing people
that are scared.
They’re scared to try things, 
and you’re trying to be safe and conservative…
You can’t think like that . ”
CHRIS CAPOSSELA
Microsoft
“ (It’s essential to always be) living and
breathing the customer journey.
Great marketing needs to be applied to
whatever part of the customer journey
yourproductorsolutionisfallingdownat. ”
BLAIR CHRISTIE
Cisco
“ It’s amazing how little time
marketers spend with the customer;
Byspendingtimewithyourcustomer,
youcancreateastrategythatsolves
theirproblems. ”
not the buyer perhaps or the CXO, 
who’s doing the buying…
KAREN QUINTOS
Dell
“ Believe in yourself and have
the courage to take risks.
Think big or stay home! ”
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10 CMOs Who Are Kicking Ass (And What You Can Learn From Them)