IoT has become the driving force of all industries including Banking, Manufacturing, Insurance, Finance, Retail, Healthcare, Education, Smart Energy and more. Ranging from Smart Cities to Smart Homes Internet of Things facilitates it all. Here are the Top 100 IoT use cases across various industries & niches

1. TOP 100 IOT USE
CASES
-- Arundhati Kanungo

2. I OT U S E C A S E S I N M A R K E T I N G / S A L E S

3. C U S TO M E R
I N S I G H T S A N D
O P P O R T U N I T I E S
Collection and analysis of
product usage and
consumable data to predict
customer requirements and
trigger cross-sell and up-
sell alerts

4. F L E X I B L E B I L L I N G
A N D P R I C I N G
M O D E L S
Integration of product
usage and performance
data for outcome,
performance and usage
based pricing

5. N E W VA LU E A D D E D
S E R V I C E S
Enhancement of customer’s
product operation
leveraging aggregated base
data and domain expertise

6. R E AC H C L I E N T O N
T I M E
Detection of congestion on
road through GPS
navigation on phone

7. I M P R O V E D
A P P O I N T M E N T
S C H E D U L E R
Compatibility matching for
two professionals looking at
each participant’s personal
calendar and send invite

8. I OT U S E C A S E S I N P R O D U C T D E V E LO P M E N T

9. CO N N E C T E D
P R O D U C T U S AG E
A N A LYS I S
Amelioration of product
features utilizing product
analysis and performance
benchmarking information

10. C O N N E C T E D
P R O D U C T Q UA L I T Y
A N A LYS I S
Improvement of root cause
analysis and corrective
actions to ensure better
product quality, reliability
and safety

11. CO N N E C T E D
S O F T WA R E
M A N AG E M E N T
Remote identification,
management and control of
product configuration

12. I OT U S E C A S E S I N
O P E R AT I O N S / M A N U FA C T U R I N G

13. A S S E T A N D
M AT E R I A L T R AC K I N G
Logistics Optimization
through easy location and
monitoring of key assets

14. I N D U S T R I A L
AU TO M AT I O N
Unified factory wide
communication via active,
passive and other RFID tags

15. CO N N E C T E D
O P E R AT I O N S
I N T E L L I G E N C E
Support faster and better
decision making through
operational data silos
connection

16. U N I F I E D K E Y
P E R F O R M A N C E
I N D I C ATO R S
Key Indicator Detection
through aggregation and
contextualization data and
other assets

17. R E A L T I M E A S S E T
H E A LT H
M O N I TO R I N G
Downtime minimization and
potential equipment failure
avoidance through critical
equipment monitoring

18. O P E R AT I O N S
M A N AG E M E N T
I M P R O V E M E N T S
Support Industry 4.0 initiatives
leveraging ERP/MES and
crowd-sourced intelligence

19. I OT U S E C A S E S I N S E R V I C E

20. M O N I TO R I N G A N D
D I AG N O S T I C S
Interaction with connected
products for remote
identification and diagnosis of
product issues

21. R E M OT E S E R V I C E
Remote servicing of products
through real time interaction

22. AU TO M AT E D
S E R V I C E E X E C U T I O N
Automated technician
dispatching and service
execution based on connected
product alerts

23. CO N D I T I O N - B A S E D
P R E D I C T I V E
M A I N T E N A N C E
Connected Product
Operations Monitoring to
transit from reactive to
proactive maintenance

24. CO N N E C T E D
S E R V I C E PA R T S
P L A N N I N G
Service Level Objectives
Balancing leveraging
connected product data

25. WA R R A N T Y CO S T
M A N AG E M E N T
Identification and Prevention
of potential warranty
compliance issues through
continuous product usage
monitoring

26. I OT U S E C A S E S I N I N F O R M AT I O N / O P E R AT I O N A L
T E C H N O LO G Y

27. F L E X I B L E P R O D U C T
A N D A S S E T
CO N N E C T I V I T Y
Wired/Wireless Asset
Connection via third party
cloud, network, APIs
leveraging proven connectivity
services

28. I D E N T I T Y A N D
S E C U R I T Y
M A N AG E M E N T
Secure real-time bidirectional
device communication for
access control, logs and audits

29. S C A L A B L E I OT
O P E R AT I O N S
M A N AG E M E N T
Highly scalable system
provisioning for large number
of product deployment

30. S E A M L E S S I OT DATA
I N T E G R AT I O N
Rapid enterprise data
integration from business
systems to incorporate
actionable insights

31. AU TO M AT E D
A N A LY T I C S A N D
AC T I O N S
Business Process Optimization
via business logic and algorithm
establishment

32. R A P I D I OT
A P P L I C AT I O N
D E V E LO P M E N T
Development and maintenance
of innovative connected
applications

33. I OT U S E C A S E S F O R C U S TO M E R S

34. U S AG E A N D
P E R F O R M A N C E
DA S H B OA R D
Customer allowance to monitor
and track product usage and
performance

35. C U S TO M E R S E L F -
S E R V I C E
Customer allowance for quick
diagnosis and resolution of
product issues based on
connected product data

36. P R O D U C T
P E R S O N A L I Z AT I O N
Customer allowance to add
custom features and enhance
user experience

37. I OT U S E C A S E S I N
B A N K I N G & F I N A N C I A L I N S T I T U T I O N S

38. CO L L AT E R A L A N D
LOA N A R R A N G E M E N T
V E R I F I C AT I O N
Inventory and cost monitoring
to ensure follow of loan
agreement

39. I N S U R A N C E C L A I M
M A N AG E M E N T
Minimization of insurance
frauds through real time theft
detection mechanism

40. H O U S I N G
LOA N / M O R TG AG E S
Automatic sanction of home
improvement loans on internal
damage detection

41. M O B I L E C H E C K - I N TO
B R A N C H
Triggering branch staff
preparation with relevant data
before client walks in

42. S H O P P I N G LOA N
Automatic alerts on shopping
loans when client goes for a
day shopping

43. TA R G E T E D R E WA R D
P R O G R A M S
Pairing IoT with analytics to
provide location based real time
discounts

44. G A S R E - F U E L L I N G
Targeted credit/debit card offer
on identification of client in a
gas station

45. F LY W I T H T H E W I N D
Preferred exchange rates offer
on every air ticket purchase

46. P E R S O N A L H E A LT H
I N V E S T M E N T
Automated rebalancing of
personal investment fund during
personal health emergencies

47. I OT U S E C A S E S I N I N S U R A N C E

48. G E O S PAT I A L
A P P L I C AT I O N S
Maintaining usage based
insurance based on real time
data collection regarding vehicle
speed, distance, time of travel,
braking patterns, etc.

49. D E N TA L I N S U R A N C E
A smart toothbrush ensuring
dental hygiene and thereby
tracking dental insurance claims

50. I OT U S E C A S E S I N R E TA I L

51. D E E P E R CO N S U M E R
I N S I G H T S
Analysis of customer in-store
navigation through sensors

52. S M A R T D I G I TA L
S I G N AG E
New inventory showcasing,
promotion closeout, message
effectiveness measurement
utilizing digital signs

53. I M P R O V E D C U S TO M E R
S E R V I C E
Intelligent workflow
development for beforehand
identification and resolution of
issues

54. LO S S P R E V E N T I O N
Real time inventory tracking
through RFID and asset tracking,
thereby aiming to reduce threat
and damage

55. O M N I C H A N N E L R E TA I L
Creating entirely new channels
to generate new revenue
streams

56. P E R S O N A L I Z E D R E TA I L
Personalizing consumer
shopping experience to ensure
increased profits

57. S M A R T S H E LV E S
Hardware and software that
make the store shelf smarter
and link it to the back store for
effective inventory management

58. T R AC E A B I L I T Y
Tracing inventory and its
treatment and condition
throughout the retail supply
chain, both before and after
point of sale

59. J I T P R O M OT I O N S
Delivery of just-in-time
promotions and coupons
leveraging digital intelligence

60. I OT U S E C A S E S I N H E A LT H C A R E

61. I N V E N TO R Y
M A N AG E M E N T
Management of warehouse and
pharmacy inventory through
ERP integration

62. H E A LT H C A R E
W O R K F LO W
O P T I M I Z AT I O N
Management and analysis of
throughput using wireless
infrastructure and tags like wrist
bands, ID cards, badges, etc.

63. M E D I C A L D E V I C E
I N T E G R AT I O N
Integration of medical devices
like Fitbits with other fitness
devices to bring patient data
into care delivery cycle

64. E L D E R C A R E
Wandering patient tracking to
nursing home/hospital
engagement and activity
monitoring

65. W E A R A B L E
T E C H N O LO G Y
Development and promotion of
wearable devices, smart watches
and fitness bands to give a one-
sided picture of the wearer’s
health

66. S P O R T S W E A R S E N S O R S
T-shirts and garments tracking
sport effectiveness

67. R E M OT E M O N I TO R I N G
Continuous patient monitoring
into the home setting thereby
saving time, money and effort

68. E L E C T R O N I C H E A LT H
R E CO R D S ( E H R )
Collection of meaningful and
pertinent patient-generated
health data for better care
coordination and improved
patient engagement

69. S O C I A L M E D I A
P R E D I C T I V E A N A LY T I C S
Sleep disorder identification to
adverse drug effect
interpretation utilizing keywords,
location and timestamps of
tweets

70. P R E - C A R E
Promotion of IoT enabled
mobile hospital services to save
millions of threatened lives

71. M O B I L E O B S T E T R I C S
M O N I TO R I N G
Training technicians to visit
pregnant ladies regularly and
send patient vitals to doctors
electronically, thereby ensuring
better remote patient care

72. CO N N E C T E D
H E A LT H C A R E
A single secure information
management platform
ensuring improved patient
care, better clinical
integration, scalability &
sustainability and
interoperability & compliance

73. I OT U S E C A S E S I N E D U C AT I O N

74. M O B I L E L E A R N I N G
Digital collaboration and
engagement of teachers and
students via a 24/7
accessible education tool

75. S C H O O L S E C U R I T Y
Development of customized
lockdown system that is
accountable for automatic
perimeter safety, immediate
notification of authorities, video
transmission to police in case of
intrusion and more

76. B U I L D I N G
AU TO M AT I O N
Conserving and managing
energy using BLDC motor based
fan, energy efficient lights and
single remote controlled smart
displays like projectors, LEDs, AV
systems, etc.

77. CO N N E C T E D D E V I C E S
Streamlining life for students with
special needs leveraging
connected devices synchronized
with systems

78. A DA P T I V E L E A R N I N G
Leveraging technology to design
learning plans according to a
particular student’s capability,
thereby aiming to bring the kid
on par with the rest of the class

79. CO N N E C T E D
CO M M U N I C AT I O N
Excellent opportunity for school
children to understand, build and
control IoT systems

80. CO N N E C T E D L E A R N I N G
Receive, acknowledge, reciprocate
information, simplifying overall
learning experience from
eLearning, Institution Effectiveness,
Operational Efficiency and
Research Management utilizing
digital highlighters, mart boards
and many more

81. I OT U S E C A S E S I N T R AV E L & H O S P I TA L I T Y

82. P R O D U C T M O N I TO R I N G
After sale product/service tracking
and monitoring

83. C U S TO M E R
M O N I TO R I N G
Customer status monitoring
through wearables and apps

84. P R E M I S E S M O N I TO R I N G
Customer experience tracking at
business premises

85. S U P P LY C H A I N
M O N I TO R I N G
Product/Service operations
tracking and supervision

86. I OT U S E C A S E S I N A G R I C U LT U R E

87. P L A N T A N D S O I L
M O N I TO R I N G
Monitoring soil conditions of a
plot of federal land, controlling
water usage, determining custom
fertilizer using sensors

88. L I V E S TO C K
M O N I TO R I N G
Managing animal husbandry and
thereby saving cost utilizing cattle
health and well-being data

89. CO N S E R VAT I O N
M O N I TO R I N G
Monitoring for endangered
species to help conservationists
protect them

90. S M A R T FA R M I N G
Farm resource savings using
wireless sensors and remote
monitoring devices

91. S M A R T T R AC TO R S
Tractors with sensors and
processors for driver assistance
and capability of internet
communication for geo-tracking,
alert triggering and more

92. I OT U S E C A S E S F O R C O N N E C T E D H O M E

93. S M A R T A P P L I A N C E S
Connected appliances with remote
diagnostics, management and
analytics of home control

94. WAT E R T R E AT M E N T
Tracking water treatment device
performance to adjust water
usage patterns

95. F I R E A N D S A F E T Y
Manage fire safety devices
remotely and trigger alerts to
neighbours in case of emergency

96. S M A R T P LU G
Running both connected and non-
connected devices through mobile
apps, thereby adding convenience
of remote control

97. AU TO M AT E D D R O N E S
Remote home/office surveillance
leveraging unmanned
autonomous vehicles or UAVs like
drones

98. I OT U S E C A S E S F O R C O N N E C T E D B U S I N E S S

99. S M A R T L I G H T I NG
Optimal space illumination
ensuring invaluable security and
life safety

100. H VAC
Potentiate HVAC with controllers,
thermostats and sensors

101. S E C U R I T Y A N D ACC E S S
CO N T R O L S
Easy detection of intruders and
remote user access management

102. I OT U S E C A S E S I N A U TO M OT I V E

103. CO N N E C T E D C A R
S YS T E M S M O N I TO R I N G
Promotion of connected cars with
features like city navigation,
location based services, drive-assist
applications, car-on-demand
services, remote diagnostics,
usage-based insurance and lot
more

104. R E A L T I M E F L E E T
M A N AG E M E N T
Development of end-to-end fleet
management and vehicle health &
telematics solutions

105. D R I V E R S A F E T Y
S YS T E M S
Highly practical seatbelt usage and
driver drowsiness detection
solutions that trigger automatic
alerts on emergency

106. S M A R T D R I V I N G
Monitoring steering movements
and controlling in-lane positions

107. I OT U S E C A S E S I N C O N S U M E R E L E C T R O N I C S

108. S M A R T H O U S E / S M A R T
O F F I C E
Achieving building automation
through use of connected devices,
connected smart appliances and
more

109. I OT U S E C A S E S I N L O G I S T I C S

110. S M A R T L A B E L S
Real time inventory tracking by
speeding up warehouse operations

111. C A R G O I N T E G R I T Y
M O N I TO R I N G
Embedding electronics in regular
containers and track cargo in its
route

112. I OT U S E C A S E S F O R S M A R T E N E R G Y

113. S M A R T M E T E R I N G
Covers smart meter networks,
smart meter data analytics, smart
billing and smart energy profiling

114. S M A R T G R I D
AU TO M AT I O N
Encompasses remote asset
monitoring, smart grid load
balancing, machine learning based
predictive analytics

115. R E M OT E
I N F R A S T R U C T U R E
M A I N T E N A N C E
Remote based multi-appliance
management solutions
development

116. I OT U S E C A S E S F O R S M A R T C I T Y

117. A D - H O C T R A F F I C
B A L A N C I NG
Real time traffic monitoring
together with road condition
monitoring, passenger load
management and incident
management

118. S M A R T PA R K I N G
Allotment of empty parking lots in
the vicinity through apps

119. S M A R T P U B L I C S A F E T Y
S YS T E M S
Smart street solutions include live
city cameras, interactive street
signs, smart advertisement boards,
car/bike sharing, personal asset
tracking

120. E F F I C I E N T P U B L I C
S E R V I C E S T R AC K I N G
Online anytime anywhere access of
public services

121. E CO LO G Y M O N I TO R I N G
S O LU T I O N S
Includes internal climate
management through historical
data analysis

122. W R I T E T O U S AT :
business@altencalsoftlabs.com