This tool will help assess your organization's maturity against the criteria of operational transformation capabilities developed and tested by Future State
Future State Operational Transformation FrameworkFuture State
The document discusses operational transformation and presents a framework and maturity model. It includes case studies and an exercise for assessing maturity levels. The framework integrates process excellence, adoption, innovation, portfolio management and organizational effectiveness. A maturity model has four levels - good, superior, optimal and world-class. Case studies demonstrate applications of the framework and maturity assessments can identify focus areas for improvement.
The document discusses philosophies related to enterprise architecture, technology organizations, software development methodologies, budgeting, and change management. Key points include empowering individuals and ensuring interoperability, understanding technology needs and employee skills, clear responsibilities and directives, accountability, communication, and support from management. The philosophies aim to create an environment that promotes effective technology use, reduces waste, and provides a roadmap for resources. Methodologies should be evaluated based on metrics, lessons learned, potential improvements, and remaining challenges. Budgets require alignment with goals, engagement rules, cost estimates, scope definitions, and ongoing monitoring. Building an organization involves fostering employee empowerment, accountability, common goals, and participation at all levels.
Sanitized Knowledge Transfer Deliverable:Rapid Process Change Tutorialguesta83e9d
The document provides an overview of the Rapid Process Change (RPC) methodology, which consists of five stages to assess processes, identify issues and opportunities, evaluate and implement improvements, and sustain benefits. The RPC approach aims to rapidly deliver operational improvements through interactive workshops and building internal skills. If successful, an RPC engagement can generate cost savings, increased revenues, improved processes and employee morale.
CMI Presentation on Organisational Change Maturity Modelkyliemalmberg
On 22 March Caroline Perkins, MD of Carbon Group and President of the CMI, shared her latest research and work from her new book. The Maturity Model supports you and your organisation in becoming more agile with clear levels that you can aim for.
The document discusses knowledge transfers in the workplace. It notes that continuous growth of knowledge in IT, new frameworks, different project scopes, and bridging gaps between levels of knowledge necessitate knowledge transfers. Knowledge transfers can occur through mentorships, training, workshops, and company documents. The process involves identifying knowledge holders, documenting knowledge, motivating sharing, and transferring knowledge through documents, workshops, and assessments. Benefits include growth, improved task planning, new knowledge documentation, improved knowledge management, shared ideas, accelerated development, and risk reduction. Barriers include finding time and lack of interest, while enablers are willingness to share, procedures, knowledge management tools, and interaction between people.
The document provides an overview of business transformation, defining it as fundamentally changing what an organization does, how it does it, and for whom. It discusses driving factors for transformation, different types of transformation, and key elements needed for effective transformation including change management maturity, program management capability, and having the right change management framework, project management capability, and people involved.
Communication, training, support, and change management. Business Readiness is a new term and encompasses components that are familiar to learning and development. However, look it up on Google, Wikipedia, or other search engines and it\'s not there. At least not in the way we have been talking about it. Why? Is it because it is so new and the components such as change management, communications, training and end user support are typically run by project managers? Or are they? How do you, as a learning professional, affect these components? You\'ll explore how the direction and guidance you provide in these areas affect overall projects and success of new processes, ERP roll outs and training delivery in your organization.
Building Out Business Process Capabilities With Business Process Centers of E...Centric Consulting
The document discusses building business process capabilities through a Business Process Excellence (PEX) Center of Excellence (CoE). It recommends establishing a PEX CoE to provide governance, expertise, and resources to identify and implement process improvement initiatives across business units. The CoE would help mature processes, build internal capabilities, and eventually transition to a federated model with self-sufficient business units augmented by the centralized CoE.
Future State Operational Transformation FrameworkFuture State
The document discusses operational transformation and presents a framework and maturity model. It includes case studies and an exercise for assessing maturity levels. The framework integrates process excellence, adoption, innovation, portfolio management and organizational effectiveness. A maturity model has four levels - good, superior, optimal and world-class. Case studies demonstrate applications of the framework and maturity assessments can identify focus areas for improvement.
The document discusses philosophies related to enterprise architecture, technology organizations, software development methodologies, budgeting, and change management. Key points include empowering individuals and ensuring interoperability, understanding technology needs and employee skills, clear responsibilities and directives, accountability, communication, and support from management. The philosophies aim to create an environment that promotes effective technology use, reduces waste, and provides a roadmap for resources. Methodologies should be evaluated based on metrics, lessons learned, potential improvements, and remaining challenges. Budgets require alignment with goals, engagement rules, cost estimates, scope definitions, and ongoing monitoring. Building an organization involves fostering employee empowerment, accountability, common goals, and participation at all levels.
Sanitized Knowledge Transfer Deliverable:Rapid Process Change Tutorialguesta83e9d
The document provides an overview of the Rapid Process Change (RPC) methodology, which consists of five stages to assess processes, identify issues and opportunities, evaluate and implement improvements, and sustain benefits. The RPC approach aims to rapidly deliver operational improvements through interactive workshops and building internal skills. If successful, an RPC engagement can generate cost savings, increased revenues, improved processes and employee morale.
CMI Presentation on Organisational Change Maturity Modelkyliemalmberg
On 22 March Caroline Perkins, MD of Carbon Group and President of the CMI, shared her latest research and work from her new book. The Maturity Model supports you and your organisation in becoming more agile with clear levels that you can aim for.
The document discusses knowledge transfers in the workplace. It notes that continuous growth of knowledge in IT, new frameworks, different project scopes, and bridging gaps between levels of knowledge necessitate knowledge transfers. Knowledge transfers can occur through mentorships, training, workshops, and company documents. The process involves identifying knowledge holders, documenting knowledge, motivating sharing, and transferring knowledge through documents, workshops, and assessments. Benefits include growth, improved task planning, new knowledge documentation, improved knowledge management, shared ideas, accelerated development, and risk reduction. Barriers include finding time and lack of interest, while enablers are willingness to share, procedures, knowledge management tools, and interaction between people.
The document provides an overview of business transformation, defining it as fundamentally changing what an organization does, how it does it, and for whom. It discusses driving factors for transformation, different types of transformation, and key elements needed for effective transformation including change management maturity, program management capability, and having the right change management framework, project management capability, and people involved.
Communication, training, support, and change management. Business Readiness is a new term and encompasses components that are familiar to learning and development. However, look it up on Google, Wikipedia, or other search engines and it\'s not there. At least not in the way we have been talking about it. Why? Is it because it is so new and the components such as change management, communications, training and end user support are typically run by project managers? Or are they? How do you, as a learning professional, affect these components? You\'ll explore how the direction and guidance you provide in these areas affect overall projects and success of new processes, ERP roll outs and training delivery in your organization.
Building Out Business Process Capabilities With Business Process Centers of E...Centric Consulting
The document discusses building business process capabilities through a Business Process Excellence (PEX) Center of Excellence (CoE). It recommends establishing a PEX CoE to provide governance, expertise, and resources to identify and implement process improvement initiatives across business units. The CoE would help mature processes, build internal capabilities, and eventually transition to a federated model with self-sufficient business units augmented by the centralized CoE.
Operational Excellence: The New Lever for Profitability and Competitive Advan...FindWhitePapers
This white paper discusses operational excellence and how it can be leveraged as a new source of profitability and competitive advantage. It defines operational excellence as achieving efficiency through continuous improvement of business processes. The paper argues that operational excellence must be aligned with strategy to be most effective, and that integrating people, processes, and technology enables this alignment and drives optimal performance. Research findings show that companies achieving such alignment through a strategy management system outperform their peers.
EFQM Excellence Model for Corporate Data Quality Management (CDQM)Boris Otto
This presentation gives an overview of the EFQM Execellence Model for Corporate Data Quality. The model supports the assessment of the maturity of enterprise-wide data quality management capabilities in multinational corporations. It was developed by the Competence Center Corporate Data Quality, a consortium research project at the University of St. Gallen, Switzerland.
The presentation was given at the Business Academic Exchange workshop at the 17th Americas Conference on Information Systems (AMCIS 2011) in Detroit, MI.
Business Readiness Assessment & Ocm PlatformEduardo Muniz
The document proposes an Organization/People Readiness Assessment and Change Management (OCM) Platform to help organizations successfully implement business transformation initiatives. The platform would conduct a business readiness assessment to diagnose an organization's preparedness and identify any capability gaps. It would then develop an action plan to strengthen weaknesses and ensure new processes and technologies fit the existing culture. The goal is for organizations to realize the full benefits of their investments in transformation strategies.
Organization Change Management (OCM) is a systematic process that mitigates risks and leverages change through actionable work streams and a toolset. It addresses various levels of change from project to organization. OCM provides value through change, training, and risk management with benefits including improved stakeholder engagement, business readiness, and end user adoption. The methodology includes phases from design to deployment with deliverables to guide stakeholder management, communications, and process impact analysis.
Lean Innovation for Micro Enterprises Module 7 Lean Innovation ProcessesBanbridgeDistrictEnt
The document discusses various lean innovation processes that businesses can use to improve efficiency and meet changing customer needs. It describes approaches like Lean Six Sigma, DMAIC, PDCA cycles, 5S, and business process reengineering. These focus on eliminating waste, improving quality, incorporating continuous improvement, and radically redesigning processes. Implementing such lean processes can help businesses shorten production times, reduce costs and defects, and enhance customer satisfaction. The document provides examples and advice on how small companies can apply these techniques.
This document provides an overview of a webinar from Prosci on the five tenets of change management. The webinar agenda includes discussing two paths for answering "why change management", presenting Prosci's five tenets, and applying the tenets to work. The five tenets are: 1) We change for a reason, 2) Organizational change requires individual change, 3) Organizational outcomes are a collective result of individual change, 4) Change management is a framework for managing the people side of change, and 5) We apply change management to realize benefits of change.
Change Management for ERP implementations - 101Luc Galoppin
Learning
Stream
Communica6ons
Stream
Performance
Stream
1. The document discusses organizational change and ERP projects, covering topics like managing resistance to change, predicting resistance, and approaches to change management.
2. It describes four "workstreams" for managing organizational change: communication, learning, organization, and performance. The communication stream involves managing expectations, the learning stream upgrades skills/knowledge, the organization stream defines new roles/responsibilities, and the performance stream translates strategies into new ways of working.
3. Models and approaches to change management are presented, including the change cycle, ingredients for successful change, common illusions about
This document discusses adaptive leadership and outlines a framework for addressing adaptive challenges. It identifies three key areas to focus on: people, process, and pipeline. For people, it discusses different skills and talents needed for an adaptive leadership team. For process, it discusses attributes of adaptive and collaborative leadership practices. For pipeline, it discusses mechanisms for continually identifying, cultivating, and developing new leaders. The overall framework provides a way for organizations to assess their current approach and identify areas for improvement in building an adaptive leadership model.
This one is for all of us who want to endeavor in the domain of change management and take their profession as seriously as I do. If we want to avoid the ‘wellness’ stamp or the ‘nice-to-have’ connotation, we better get our act together!
The ‘act’ to my opinion is composed of four pillars, or ‘containers of work’ as I often refer to them. In the context of a project or a program these are ’streams’ that last from the startup until the very last phase of a project. Each of these project streams has a benefit that is defined in terms of the project’s return on investment.
Original article from the Flevy business blog can be found here:
http://flevy.com/blog/measuring-business-readiness-adoption/
What is Business Readiness and Adoption?
• Would you talk to someone who isn’t paying attention?
• Would you make a movie if you didn’t know who would watch it?
• So why do projects often deliver to a Business that isn’t ready to receive or adopt!
Business Readiness and Adoption is a measure of preparation. A business that is ready will have made all the preparations necessary to accept the deliverables of a project and begin operating them. So, in effect, anything that involves a change to ways of working requires measurement to see if a business is ready for go-live.
Project deliverables will be a combination of the following (not an exhaustive list):
• New products.
• New services.
• New organisation structures.
• New processes.
• New systems.
• New infrastructure.
In projects to measure Business Readiness/Adoption I have previously used (but not restricted to) the following measurement areas:
1. Leadership.
2. Business Area Readiness.
3. Implementation Planning.
4. Stakeholder Management & Communication.
5. Process & Procedures Readiness.
6. Business Benefits.
7. Data.
8. Departmental Roles & Responsibilities (impact on individuals).
9. Education & Training.
10. Business Reporting.
11. Testing.
Six Sigma Black Belt Course outline and main components MohamedElSantty1
This document provides an overview and schedule for a Lean Six Sigma Black Belt Certification Program. The program is divided into nine parts that cover topics including organization-wide planning, process management, team management, the DMAIC approach (Define, Measure, Analyze, Improve, Control), and Design for Six Sigma. The schedule outlines the topics to be covered over 14 weekly Saturday sessions from October 2021 to April 2022. It also lists assignments that will be completed as part of the program, including tools used in the Define through Control phases of projects.
The 5 Critical Elements to Creating a Project Management Center of ExcellenceFlevy.com Best Practices
Original article from the Flevy business blog can be found here:
http://flevy.com/blog/the-5-critical-elements-to-creating-a-project-management-centre-of-excellence/
Creating a Project Management Centre of Excellence is the driving force that takes an organization forward to realize their project management mandate. It encompasses the process of creating a strategy for project management, re-shaping the culture to be more focused on the consistency in the management of projects and implementing a project management process.
Creating a Project Management Centre of Excellence
project_management_COEA Centre of Excellence is a business unit that has organization-wide authority. The key elements of a successful Project Management Centre of Excellence include:
Vision and Strategies
A clear vision of what it represents and the strategies to identify how it will reach this vision in the short and long term.
Competencies
The selection of resources based on project competency requirements compared to actual project resource competencies. The identification of coaching, training and other developmental activities to close any competency gap.
Culture
How to re-shape the organizational culture to be more supportive of the consistency in the management of projects.
Processes
The right processes, tools and templates that are helpful and meaningful to project managers and their teams.
Quality
The quality criteria for the project management framework, processes and documents.
1. Create the Vision and Strategies
One approach to creating a vision for the Centre of Excellence is to brainstorm ideas that focus on what the future will look like. Start by creating scenarios that describe what the Centre will be doing 5 years into the future. What are some of the things that they will be doing that reflect a successful Centre of Excellence? What will employees and customers be saying about them? How did they get there?
The outcome of this process is the creation of a vision statement for the Project Management Centre of Excellence. Determine how this vision aligns and supports the organization’s strategic direction.
The alignment of the Centre of Excellence to the goals of the organization is key to driving strategy implementation. Strategies translate this vision into reality. They close the gap between the present and the “ideal” future described in the vision scenarios. These strategies must be described clearly so that the organization understands and accepts them.
The document provides information on project portfolio management, including its benefits and how to develop a successful practice. It discusses understanding portfolio management and governance. Key aspects include staffing your organization with skilled professionals, planning realistically, maintaining top-level support, defining benefits, and managing change effectively. The document also covers governance design and frameworks, and knowing where to start a portfolio and what questions to ask.
Change Practice - Managing change in the real worldRobert Streeter
This whitepaper discusses the evolving role of project managers to effectively manage change in modern organizations. It notes that project managers must now take a more strategic, proactive role by developing skills in business analysis, leadership, and change management. Specifically, project managers are expected to work closely with executives to identify necessary changes, plan responses, and lead agile teams to implement solutions. The whitepaper also promotes the BCS Change Practice portfolio of training and certifications to help project managers and organizations develop the broad skills needed to successfully manage change.
This document discusses organization change management (OCM) and its importance for project success. OCM is a systematic process that mitigates risks and leverages change through activities like stakeholder engagement, communications planning, training development, and assessing business readiness. It produces deliverables such as stakeholder management plans, communications schedules, and training needs assessments. The level of OCM effort depends on the project's scope, timeline, criticality and complexity. OCM is a leadership accountability area critical to driving business value from projects by managing organizational impacts and changes.
Detecon Strategy Accelerator with WorkboardMarc Wagner
“Without a strategy the organization is like a ship without a rudder - going around in circles.”
Our Detecon Strategy Accelerator enables you to radically change your strategy process within a very short time and thereby significantly increase the ambition level of your entire organization. The focus here is on the consistent introduction of OKRs and their technical mapping with the help of our partner "Workboard". In line with our #CompanyReBuilding organization, you will also succeed in creating the basis for an agile and dynamically robust organization. Interested? We are looking forward to your inquiry.
Canberra Change Management Maturity - Community of PracticeTim Little
The document discusses mapping a change management framework to an organization's maturity level. It describes collecting data on change management frameworks used and organizational competency maturity. An organizational change maturity model is presented to help organizations incrementally enhance capabilities and implement change management steps based on maturity benchmarks. Attendees provided feedback on tailoring change products to an organization's operational needs and managing stakeholder reactions throughout the change process.
Strategy Planning and Deployment Process Training ModuleFrank-G. Adler
The Strategy Planning and Deployment Training Module v6.0 includes:
1. MS PowerPoint Presentation including 97 slides covering our Strategy Planning and Deployment Process using Strategy Maps and Hoshin Kanri, including Introduction to Strategy Planning, Organizing the Process, Current State Analysis (CSA), Strategic Vision Elements, Strategic Breakthrough Objectives, Strategy Maps, Strategic Initiatives and Tactics, Strategy Deployment Matrix, and Strategy Implementation and Review.
2. MS Excel Templates for Annual Planning, Criticality Analysis, Force Field Analysis, Radar Gap Analysis Chart, Strategy Grid Alignment Matrix, Strategy Grid Correlation Matrix, Project Selection Matrix, Bowling Chart, and Strategy Implementation Review Table.
3. MS Word Current State Analysis (CSA) Questionnaire
4. MS Excel Hoshin Kanri Strategy Deployment X-Matrix Template
Projects programmes and portfolios, so what is the difference?Catherine Bendell
This document discusses projects, programs, and portfolios and the differences between them. It provides definitions and describes:
- A portfolio is a grouping of projects and programs managed at an organizational level to maximize return on investment.
- Program management coordinates related projects and change activities to achieve beneficial change, while individual projects are unique endeavors with defined objectives.
- The key to success is having the right sponsorship, effective project management, portfolio management to balance initiatives, and governance.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a collection of PowerPoint diagrams and templates used to convey 100 different business excellence frameworks comprising key strategy, marketing, sales, finance, operations, innovation, IT, technology management, leadership, organization, change and HR models.
The latest updates and additions include frameworks such as SHRM Competency Model, ISO 31000:2018 Risk Management, EFQM (2019), ITIL 4, COBIT 2019, PMBOK 6, Data Management Maturity (DMM) Model, IT4IT Reference Architecture (V2.1), TBM Taxonomy (V3.0) and TOGAF Standard (V9.2) among others.
The frameworks are organized into seven categories:
1. Strategy & Organization
2. Finance & Governance
3. Marketing & Sales
4. Operations, Supply Chain Management & Procurement
5. Innovation & Technology Management
6. Leadership, Change & HR
7. IT Management
Roger Garrini
Directing Agile Change
Successful change - good culture and governance matter
APM Governance Specific Interest Group Conference
London, 06 Oct 2016
1) The document discusses the need for a holistic approach to innovation that balances initiatives across ideation, development, and operations. It emphasizes sustaining innovation over the long term through the right mix of programs, products, and portfolio.
2) An effective innovation process requires developing scenarios and roadmaps, setting ideation challenges, adopting collaborative networks and manageable processes, and allowing continuous feedback. Culture, tools, and metrics also matter for successful strategy execution.
3) Transforming an organization into a world-class innovator requires focus on people and culture, processes and methods, tools, and data in an integrated framework to engineer effective change. The initial steps involve gaining alignment, assessing current practices, and detailed planning
Operational Excellence: The New Lever for Profitability and Competitive Advan...FindWhitePapers
This white paper discusses operational excellence and how it can be leveraged as a new source of profitability and competitive advantage. It defines operational excellence as achieving efficiency through continuous improvement of business processes. The paper argues that operational excellence must be aligned with strategy to be most effective, and that integrating people, processes, and technology enables this alignment and drives optimal performance. Research findings show that companies achieving such alignment through a strategy management system outperform their peers.
EFQM Excellence Model for Corporate Data Quality Management (CDQM)Boris Otto
This presentation gives an overview of the EFQM Execellence Model for Corporate Data Quality. The model supports the assessment of the maturity of enterprise-wide data quality management capabilities in multinational corporations. It was developed by the Competence Center Corporate Data Quality, a consortium research project at the University of St. Gallen, Switzerland.
The presentation was given at the Business Academic Exchange workshop at the 17th Americas Conference on Information Systems (AMCIS 2011) in Detroit, MI.
Business Readiness Assessment & Ocm PlatformEduardo Muniz
The document proposes an Organization/People Readiness Assessment and Change Management (OCM) Platform to help organizations successfully implement business transformation initiatives. The platform would conduct a business readiness assessment to diagnose an organization's preparedness and identify any capability gaps. It would then develop an action plan to strengthen weaknesses and ensure new processes and technologies fit the existing culture. The goal is for organizations to realize the full benefits of their investments in transformation strategies.
Organization Change Management (OCM) is a systematic process that mitigates risks and leverages change through actionable work streams and a toolset. It addresses various levels of change from project to organization. OCM provides value through change, training, and risk management with benefits including improved stakeholder engagement, business readiness, and end user adoption. The methodology includes phases from design to deployment with deliverables to guide stakeholder management, communications, and process impact analysis.
Lean Innovation for Micro Enterprises Module 7 Lean Innovation ProcessesBanbridgeDistrictEnt
The document discusses various lean innovation processes that businesses can use to improve efficiency and meet changing customer needs. It describes approaches like Lean Six Sigma, DMAIC, PDCA cycles, 5S, and business process reengineering. These focus on eliminating waste, improving quality, incorporating continuous improvement, and radically redesigning processes. Implementing such lean processes can help businesses shorten production times, reduce costs and defects, and enhance customer satisfaction. The document provides examples and advice on how small companies can apply these techniques.
This document provides an overview of a webinar from Prosci on the five tenets of change management. The webinar agenda includes discussing two paths for answering "why change management", presenting Prosci's five tenets, and applying the tenets to work. The five tenets are: 1) We change for a reason, 2) Organizational change requires individual change, 3) Organizational outcomes are a collective result of individual change, 4) Change management is a framework for managing the people side of change, and 5) We apply change management to realize benefits of change.
Change Management for ERP implementations - 101Luc Galoppin
Learning
Stream
Communica6ons
Stream
Performance
Stream
1. The document discusses organizational change and ERP projects, covering topics like managing resistance to change, predicting resistance, and approaches to change management.
2. It describes four "workstreams" for managing organizational change: communication, learning, organization, and performance. The communication stream involves managing expectations, the learning stream upgrades skills/knowledge, the organization stream defines new roles/responsibilities, and the performance stream translates strategies into new ways of working.
3. Models and approaches to change management are presented, including the change cycle, ingredients for successful change, common illusions about
This document discusses adaptive leadership and outlines a framework for addressing adaptive challenges. It identifies three key areas to focus on: people, process, and pipeline. For people, it discusses different skills and talents needed for an adaptive leadership team. For process, it discusses attributes of adaptive and collaborative leadership practices. For pipeline, it discusses mechanisms for continually identifying, cultivating, and developing new leaders. The overall framework provides a way for organizations to assess their current approach and identify areas for improvement in building an adaptive leadership model.
This one is for all of us who want to endeavor in the domain of change management and take their profession as seriously as I do. If we want to avoid the ‘wellness’ stamp or the ‘nice-to-have’ connotation, we better get our act together!
The ‘act’ to my opinion is composed of four pillars, or ‘containers of work’ as I often refer to them. In the context of a project or a program these are ’streams’ that last from the startup until the very last phase of a project. Each of these project streams has a benefit that is defined in terms of the project’s return on investment.
Original article from the Flevy business blog can be found here:
http://flevy.com/blog/measuring-business-readiness-adoption/
What is Business Readiness and Adoption?
• Would you talk to someone who isn’t paying attention?
• Would you make a movie if you didn’t know who would watch it?
• So why do projects often deliver to a Business that isn’t ready to receive or adopt!
Business Readiness and Adoption is a measure of preparation. A business that is ready will have made all the preparations necessary to accept the deliverables of a project and begin operating them. So, in effect, anything that involves a change to ways of working requires measurement to see if a business is ready for go-live.
Project deliverables will be a combination of the following (not an exhaustive list):
• New products.
• New services.
• New organisation structures.
• New processes.
• New systems.
• New infrastructure.
In projects to measure Business Readiness/Adoption I have previously used (but not restricted to) the following measurement areas:
1. Leadership.
2. Business Area Readiness.
3. Implementation Planning.
4. Stakeholder Management & Communication.
5. Process & Procedures Readiness.
6. Business Benefits.
7. Data.
8. Departmental Roles & Responsibilities (impact on individuals).
9. Education & Training.
10. Business Reporting.
11. Testing.
Six Sigma Black Belt Course outline and main components MohamedElSantty1
This document provides an overview and schedule for a Lean Six Sigma Black Belt Certification Program. The program is divided into nine parts that cover topics including organization-wide planning, process management, team management, the DMAIC approach (Define, Measure, Analyze, Improve, Control), and Design for Six Sigma. The schedule outlines the topics to be covered over 14 weekly Saturday sessions from October 2021 to April 2022. It also lists assignments that will be completed as part of the program, including tools used in the Define through Control phases of projects.
The 5 Critical Elements to Creating a Project Management Center of ExcellenceFlevy.com Best Practices
Original article from the Flevy business blog can be found here:
http://flevy.com/blog/the-5-critical-elements-to-creating-a-project-management-centre-of-excellence/
Creating a Project Management Centre of Excellence is the driving force that takes an organization forward to realize their project management mandate. It encompasses the process of creating a strategy for project management, re-shaping the culture to be more focused on the consistency in the management of projects and implementing a project management process.
Creating a Project Management Centre of Excellence
project_management_COEA Centre of Excellence is a business unit that has organization-wide authority. The key elements of a successful Project Management Centre of Excellence include:
Vision and Strategies
A clear vision of what it represents and the strategies to identify how it will reach this vision in the short and long term.
Competencies
The selection of resources based on project competency requirements compared to actual project resource competencies. The identification of coaching, training and other developmental activities to close any competency gap.
Culture
How to re-shape the organizational culture to be more supportive of the consistency in the management of projects.
Processes
The right processes, tools and templates that are helpful and meaningful to project managers and their teams.
Quality
The quality criteria for the project management framework, processes and documents.
1. Create the Vision and Strategies
One approach to creating a vision for the Centre of Excellence is to brainstorm ideas that focus on what the future will look like. Start by creating scenarios that describe what the Centre will be doing 5 years into the future. What are some of the things that they will be doing that reflect a successful Centre of Excellence? What will employees and customers be saying about them? How did they get there?
The outcome of this process is the creation of a vision statement for the Project Management Centre of Excellence. Determine how this vision aligns and supports the organization’s strategic direction.
The alignment of the Centre of Excellence to the goals of the organization is key to driving strategy implementation. Strategies translate this vision into reality. They close the gap between the present and the “ideal” future described in the vision scenarios. These strategies must be described clearly so that the organization understands and accepts them.
The document provides information on project portfolio management, including its benefits and how to develop a successful practice. It discusses understanding portfolio management and governance. Key aspects include staffing your organization with skilled professionals, planning realistically, maintaining top-level support, defining benefits, and managing change effectively. The document also covers governance design and frameworks, and knowing where to start a portfolio and what questions to ask.
Change Practice - Managing change in the real worldRobert Streeter
This whitepaper discusses the evolving role of project managers to effectively manage change in modern organizations. It notes that project managers must now take a more strategic, proactive role by developing skills in business analysis, leadership, and change management. Specifically, project managers are expected to work closely with executives to identify necessary changes, plan responses, and lead agile teams to implement solutions. The whitepaper also promotes the BCS Change Practice portfolio of training and certifications to help project managers and organizations develop the broad skills needed to successfully manage change.
This document discusses organization change management (OCM) and its importance for project success. OCM is a systematic process that mitigates risks and leverages change through activities like stakeholder engagement, communications planning, training development, and assessing business readiness. It produces deliverables such as stakeholder management plans, communications schedules, and training needs assessments. The level of OCM effort depends on the project's scope, timeline, criticality and complexity. OCM is a leadership accountability area critical to driving business value from projects by managing organizational impacts and changes.
Detecon Strategy Accelerator with WorkboardMarc Wagner
“Without a strategy the organization is like a ship without a rudder - going around in circles.”
Our Detecon Strategy Accelerator enables you to radically change your strategy process within a very short time and thereby significantly increase the ambition level of your entire organization. The focus here is on the consistent introduction of OKRs and their technical mapping with the help of our partner "Workboard". In line with our #CompanyReBuilding organization, you will also succeed in creating the basis for an agile and dynamically robust organization. Interested? We are looking forward to your inquiry.
Canberra Change Management Maturity - Community of PracticeTim Little
The document discusses mapping a change management framework to an organization's maturity level. It describes collecting data on change management frameworks used and organizational competency maturity. An organizational change maturity model is presented to help organizations incrementally enhance capabilities and implement change management steps based on maturity benchmarks. Attendees provided feedback on tailoring change products to an organization's operational needs and managing stakeholder reactions throughout the change process.
Strategy Planning and Deployment Process Training ModuleFrank-G. Adler
The Strategy Planning and Deployment Training Module v6.0 includes:
1. MS PowerPoint Presentation including 97 slides covering our Strategy Planning and Deployment Process using Strategy Maps and Hoshin Kanri, including Introduction to Strategy Planning, Organizing the Process, Current State Analysis (CSA), Strategic Vision Elements, Strategic Breakthrough Objectives, Strategy Maps, Strategic Initiatives and Tactics, Strategy Deployment Matrix, and Strategy Implementation and Review.
2. MS Excel Templates for Annual Planning, Criticality Analysis, Force Field Analysis, Radar Gap Analysis Chart, Strategy Grid Alignment Matrix, Strategy Grid Correlation Matrix, Project Selection Matrix, Bowling Chart, and Strategy Implementation Review Table.
3. MS Word Current State Analysis (CSA) Questionnaire
4. MS Excel Hoshin Kanri Strategy Deployment X-Matrix Template
Projects programmes and portfolios, so what is the difference?Catherine Bendell
This document discusses projects, programs, and portfolios and the differences between them. It provides definitions and describes:
- A portfolio is a grouping of projects and programs managed at an organizational level to maximize return on investment.
- Program management coordinates related projects and change activities to achieve beneficial change, while individual projects are unique endeavors with defined objectives.
- The key to success is having the right sponsorship, effective project management, portfolio management to balance initiatives, and governance.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a collection of PowerPoint diagrams and templates used to convey 100 different business excellence frameworks comprising key strategy, marketing, sales, finance, operations, innovation, IT, technology management, leadership, organization, change and HR models.
The latest updates and additions include frameworks such as SHRM Competency Model, ISO 31000:2018 Risk Management, EFQM (2019), ITIL 4, COBIT 2019, PMBOK 6, Data Management Maturity (DMM) Model, IT4IT Reference Architecture (V2.1), TBM Taxonomy (V3.0) and TOGAF Standard (V9.2) among others.
The frameworks are organized into seven categories:
1. Strategy & Organization
2. Finance & Governance
3. Marketing & Sales
4. Operations, Supply Chain Management & Procurement
5. Innovation & Technology Management
6. Leadership, Change & HR
7. IT Management
Roger Garrini
Directing Agile Change
Successful change - good culture and governance matter
APM Governance Specific Interest Group Conference
London, 06 Oct 2016
1) The document discusses the need for a holistic approach to innovation that balances initiatives across ideation, development, and operations. It emphasizes sustaining innovation over the long term through the right mix of programs, products, and portfolio.
2) An effective innovation process requires developing scenarios and roadmaps, setting ideation challenges, adopting collaborative networks and manageable processes, and allowing continuous feedback. Culture, tools, and metrics also matter for successful strategy execution.
3) Transforming an organization into a world-class innovator requires focus on people and culture, processes and methods, tools, and data in an integrated framework to engineer effective change. The initial steps involve gaining alignment, assessing current practices, and detailed planning
Maximise your project's success by enabling changeJohan Reunis
This document discusses enabling organizational change. It identifies key areas to focus on, including leadership, communication, organization, processes, people development, and metrics. For each area, it outlines objectives, issues, and indicators of success. The document also describes a Transition Scan tool that can be used to assess change readiness and identify targeted actions to guide the change process.
Technical and vocational education training not only helps the learner but also provides industry-specific graduates and productivity increases. The curriculum developers should prepare industry relevant curricula.
This document outlines the goals, structure, and content of a three-day training program on continuous quality improvement. The program aims to teach a standardized quality improvement methodology and skills in applying those methods. It seeks to demystify the process and involve all staff, not just quality managers. Over the three days, participants will learn about quality improvement tools and frameworks, complete a quality improvement project by applying those tools, and present their project outcomes. The first day covers defining quality, different improvement methodologies, establishing a project team and aim, and using tools like flowcharts and cause-and-effect diagrams to diagnose issues.
The document discusses project oversight and its importance. Project oversight aims to ensure projects meet organizational standards and procedures while supporting project managers. Oversight activities include project selection, portfolio management, and assessing the maturity of the organization's project management system. Oversight functions provide support to project managers, influence performance measures, and determine the environment in which projects are managed. Current trends show an increase in the scope and strategic focus of project management through approaches like portfolio and phase gate methodologies.
The document discusses the current state of benefits management across different organizations. It identifies areas that could be improved, including standardizing terminology and processes, providing training to all staff, and establishing clear accountability and leadership for benefits realization. It also recommends piloting new tools and approaches, gathering lessons learned to continuously enhance the methodology, and prioritizing the benefits that provide the largest impacts. The goal is to optimize the benefits management model and embed a benefits-focused culture throughout the organization.
The document introduces project management concepts. It defines a project as a complex, non-routine effort with defined time, budget and performance requirements to meet customer needs. It contrasts projects with routine work and programs. Key stakeholders in projects are identified as the project sponsor, project manager, project team and organization. Common causes of project failure include lack of executive support, unclear objectives and inexperienced team members. The project life cycle and importance of project management are discussed.
This document provides a catalog of services offered by Confederation of Indian Industry related to Business Excellence. It includes training programs on business excellence assessment, awareness, and facilitation.
The catalog lists 12 services with codes and titles. The services provide training on concepts like the EFQM excellence model, RADAR framework for assessment, and using quality tools. The programs target various levels of management and aim to help organizations understand, implement, and improve their business excellence practices to drive performance excellence. Duration ranges from half day to 6 days depending on the program.
Cindy Sachar has over 12 years of experience in business fields including telecommunications, staffing, government services, and startups. She offers expertise in areas such as process optimization, change management, training, project management, deployment, and facilitation. Her skills would benefit the World Vision project through establishing processes, managing change, developing training plans, tracking project progress, planning deployments, and facilitating discussions.
The document discusses conducting a post-implementation review (PIR) of an ERP system implementation. It provides details on what a PIR aims to assess, including how well the project met its objectives, timelines and budgets. It also lists common challenges organizations face with ERP implementations such as lack of stakeholder involvement, inadequate testing and training. Sample PIR questions are given to evaluate project performance, management and lessons learned.
Training is a critical tool for successful organizational change and should focus on developing the specific skills and behaviors needed. Training will focus on how to be successful during and after changes, and will follow a process of context setting, needs analysis, and role-based training with certification. Change champions will be selected and trained to support the change effort through excellent communication, influence, commitment, and knowledge of the business. A participative design approach and communication tools will help sustain changes by establishing help resources and facilitating workshops for input and review. Individual transformation efforts aim to deal with uncertainty and ensure desired performance levels after changes.
The document discusses agile fluency and its stages of development for teams. It describes the four stages of agile fluency - one-star, two-star, three-star, and four-star - and the benefits, investments, metrics, and time needed to achieve each stage. One-star focuses on team success and business value. Two-star is about delivering working software frequently. Three-star optimizes for delivering the most business value. Four-star aligns the team with organizational goals. The path through these stages of agile fluency allows teams to continuously improve.
Organizational Design And Assessment Overview And ProcessTom Perrault
The document outlines the key steps in designing an organizational structure:
1) Identify stakeholders and their needs and expectations to develop design principles.
2) Evaluate the current organizational structure and identify its strengths and weaknesses.
3) Review possible organizational structure types and develop alternatives.
4) Evaluate the alternatives using the design principles and select the optimal structure.
This document discusses creating high-performance teams to manage enterprise projects at the National Education Association (NEA). It outlines assessing current processes and technology, identifying opportunities for improvement, and developing a plan of action. Key aspects of the plan included optimizing infrastructure, improving processes, increasing professional development, and implementing new communication strategies and governance structures to successfully deliver enterprise projects and achieve business goals.
Leveraging Social Business Tools to better manage Performance Improvement pro...TefenManagementConsulting
We want to suggest a new approach to Performance Improvement projects, leveraging on Social Business Tools. The adoption of such tools (forums, repositories, wikis, etc.) enhances cooperation, integration and communication among individuals and groups, which are key for their success and sustainability.
A “Social” approach to Performance Improvement has already proven successful (e.g. pharmaceutical, financial services, manufacturing companies, etc.), thanks to:
o Greater amount of ideas and feedbacks exchanged by people at all levels, departments and sites;
o Joint development and implementation of improvement initiatives;
o Establishment of a Continuous Improvement culture - which led people to actually “own” the process of interactively generating, implementing and sustaining the improvement.
Key success factors were the strong sponsorship from Top Management, the bottom-up & involvement-based “Change engine” and the presence of clear responsibilities & accountabilities.
This document provides an overview of project management frameworks and concepts. It defines key terms like projects, operations, project life cycles, stakeholders, and organizational influences on project management. Some of the main points covered include:
- Projects are temporary endeavors with defined start and end dates, while operations involve ongoing or repetitive work.
- Project management involves following a systematic process comprising five process groups and nine knowledge areas.
- Project life cycles define the phases, deliverables, and approvals needed in a project from initiation to closure.
- Stakeholders are individuals or groups involved in or impacted by a project, such as the project manager, sponsor, team, and customer.
- Organizational
Modern agile - tools for successful agile transformationKaroliina Luoto
This document discusses modern agile principles and how to succeed in agile transformation. It provides an overview of various agile concepts and practices organized into quadrants. The key points are:
1) Agile transformation should start by focusing on the biggest bottlenecks in development work in order to quickly demonstrate benefits.
2) Practices like Scrum, Kanban, continuous delivery and improvements, user-centered development, and rapid experimentation can help optimize work flow and deliver value.
3) Successful transformation requires a long-term, modular approach and making sure people have the needed skills and self-managing culture.
Karoliina Luoto: Modern Agile - Leadership at Boye 18Boye & Co
Modern agile - Ingredients of successful project leadership
Modern agile is a new way of thinking agile, focusing on created value and the 4 core principles of agile leadership. But what are the practical tools for ensuring that added value appears in the development work of an organization? In this presentation, we will walk you through a 12-piece toolset and an overall plan for your organization transformation.
Similar to TOOL: Operational transformation maturity assessment (20)
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