Finding the right people is hard for your food business. Employee retention is even harder with increased competition. In this presentation, I reveal secrets to developing new leaders in today’s marketplace and the untapped potential around every corner. This discussion was shared at the Atlanta ACF Chef Connect Conference.
2. Hello!
I am here because I love to to
connect people with inspiring
ideas and I’m a millennial.
You can find me on social media
@chefmcampbell1 #chefconnect
3. “
The way to activate the seeds of your
creation is by making choices about
the results you want to create.
When you make a choice, you
activate vast human energies and
resources, which otherwise go
untapped.” - Robert Fritz
8. Millennial Mindset
Reframing
Share
Experiences
Look for immediate
feedback
It’s a Hyper Competitive Marketplace
Adapt
See for
themselves
Constant
Learners
Set New
Challenges
Can Do
Ideas
Future Leaders/Next Generation of Revenue-generators
Reimagine commitment to learning with in the culture
Connect
constantly
Future Leaders/Next Generation of Revenue-generators
9. WHAT TO
KNOW
⊙ Short-term: Leave jobs 2-3x rate of older generations
Research suggests college grads quit when needs are not being met
Avg. young person 12+ jobs before they’re 30, costs you upwards $1500
42%
29%
29%
Known Desires
Training & Development
Clear Career Path
Ongoing Coaching & Feedback
13. I Know You Will Leave
⊙ 73% plan to work for 5+
employers over 3 year
period.
⊙ Promise continual
development
⊙ The value your
investment of time in
them it comes back to
you. Invest in their skills.
⊙ Make connections easy-
a click or phone call away.
Mimic a
Tour of
Duty
Stay Here Forever
⊙ It’s not about
stability promise
⊙ More than a
contract
⊙ Hierarchy is not
valued but
engagement.
16. PUSHing
- Resistant to the process
- Shut down
- Game of control/power
- Minimizes submission to auth.
- W/o desire inner goal
becomes escape,
absenteeism, vacation
& get it over with attitude
17. PULLing
Drive their own learning
Recognize & manage resistance
Engage feedback conversations
w/ confidence
19. Two Way
Mentoring
Real Time
Feedback
⊙ Infrequent hard
to deal
w/constructive
⊙ W/o
nervousness
increases,
suspicious &
less productive
Research
⊙ Gallup tells
1/3
employees
are actively
engaged
⊙ Honest
manager/empl
oyee
conversations
Open
Feedback
Builds trust,
collaborate
more, solve
problems more
easily &
increase self-
esteem & feel
less threatened.
= Faster Adaptation in New Organization & Lower Turnover
21. ENGAGING
Ideas
Worth
Sharing
Stay Interview
Talk with your valued
employees. Find out
why they stay and
engage in a
conversation about
things you aren’t doing.
Connect
Write it down. 90% of
staff members
underperform because
goals are mismatched.
Get them to write down
their job description and
you will uncover truths.
Learn
Together
You initiate and get
input to see their ideas
get put forth. Work on
new projects together
not just delegated.
Volunteer
Make relationships with
community members tell
them up front your
resources and ask what
opportunities are
available.
Get Out More
The workspace is where
work gets done but it
can drain your staff.
Get them out more.
Travel
The chef or manager
often is allowed but not
staff. Pre-plan ideas
where can come along
as part of your group
and do together.