The Newman Group, a Futurestep company, provides three key services for talent management: 1) Talent acquisition strategic assessment and solutions to help streamline recruitment processes and control costs. 2) Workforce planning consulting to assist with developing strategic workforce plans, analyzing talent needs, and gaining a competitive advantage. 3) Integrated talent management (ITM) business planning to help operationalize a talent strategy through a 120-day planning process addressing talent acquisition, learning and development, succession planning, and other disciplines.

1. THENEWMANGROUP
A FUTURESTEP COMPANY
Solutions Offerings

2. SERVICES FROM THE NEWMAN GROUP A FUTURESTEP COMPANY
,
Talent Acquisition
Strategic Assessment
“They brought an incredible amount of
deep subject matter expertise as well as
TALENT ACQUISITION: COMPLEX NEEDS, first-hand knowledge of healthcare talent
CRITICAL BUSINESS IMPLICATIONS management to help us put forth a plan
that would achieve success.”
“We’re updating our talent management Margery Geers,
Chief People Officer
systems, and I must be sure that our Take Care Health
processes and technology work together.”
“They team played a central role in
“Turnover is too high, because we’re having helping us transform our recruitment
function across a highly decentralized
trouble acquiring the right talent.” and fragmented business model.”
“We don’t know how well we’re doing in Jason Phillips,
Vice President of Recruitment
talent acquisition, because we’re not Kaiser Permanente
accurately measuring our success.”
“We’re spending too much money on
acquiring talent. How do we fix that?”
APPLY A PROVEN STRATEGIC APPROACH TO PINPOINT AND ADDRESS TALENT
ACQUISITION CHALLENGES
Streamline Operations Control Costs
Eliminate redundant processes, bottlenecks Develop strategies for improving efficiency
and roadblocks and improve your use of and controlling or reducing costs associated
available resources. with talent acquisition.
Improve Responsiveness Gain a Competitive Advantage
Boost your ability to meet the needs of From social media to new technologies and the
the business as well as your candidates. latest in strategic thinking, we provide expertise
to help you compete effectively in today’s
market for talent.

3. TALENT ACQUISITION STRATEGIC ASSESSMENT: STRATEGY AND EXPERTISE FOR
FEATURES AND AREAS OF FOCUS TALENT MANAGEMENT SUCCESS
Key Features
• Three-phase process: project definition, discovery and analysis,
and response and planning The Newman Group provides
• Structured interviews and discovery workshops consulting support to help companies
• Benchmarking
address their most challenging talent
• Executive briefings
• Maturity overview management needs.
• Prioritized roadmap for improvement
Strategic Services
Areas of Focus
• Integrated talent management
Employment Value Proposition (EVP) • Workforce planning
• Your organization's appeal to the expectations and values
• Talent acquisition solutions
of the talent it needs
• Focus group and assessment methodology to assess key attributes • Talent systems selection and
• Perceptions of candidates and targeted sections of the labor market advisory services
• Points of “disconnect” that cause lost candidates or
employee turnover, and strategies for improvement
Technology Implementation
Strategy Services
• Sourcing strategies and recruiting programs
• Pre-implementation planning
• Internet/print advertising, university relations
• Employee referral programs • Program management
• Social networking • Change management, training
• Internal mobility, job posting, career progression
and communications
Operational Model • Functional design analysis
• Evaluation of organizational structure and operational approach • Technology optimization
• Analysis of options: centralized, decentralized, or hybrid approach • Analytic and reporting
• Staff deployment and size, roles and responsibilities
enablement
Process and Technology
• Requisition management, sourcing management and assessments Operational Support Services
• Interview and selection, offer management and onboarding • User and help desk support
• Talent management solutions, vendor tools, product modules
• System administration
• System capabilities technical performance
• User acceptance and adoption • Candidate support
• Data flow and relationships between systems • Vendor management
• Operational support and change management
Performance Monitoring
• Recruiter productivity and performance metrics
• Application of metrics to develop meaningful analytics for the
business
LEARN MORE
Phone: 1.877.630.6262 (1.877.NEWMAN2)
Email: TNG@Futurestep.com
www.futurestep.com Web: www.tng.futurestep.com
Copyright © 2011. Korn/Ferry International and Korn/Ferry International Futurestep, Inc. All Rights Reserved.

4. SERVICES FROM THE NEWMAN GROUP A FUTURESTEP COMPANY
,
Workforce
Planning
WORKFORCE UNCERTAINTY CREATES
BUSINESS ISSUES. HOW DO YOU TAKE
CONTROL?
“What will it take to improve our connection
between business strategy and talent?”
“A significant portion of our talent will retire over
the next several years. We need to be prepared.”
“How do we break the spiral of turnover and
reactive hiring?”
“We’re moving locations and adjusting our business
model. How do I know what talent is available and
what I’ll need?”
“We’ve done workforce planning, but we’re not
satisfied with the results.”
APPLY A PRACTICAL STRATEGIC APPROACH TO ADVANCE YOUR WORKFORCE
PLANNING CAPABILITY
Starting Out or Looking to Improve? We Can Help A Proven Process, Tailored to Your Needs
Whether you are starting from scratch or evolving A methodical approach to workforce planning will
your capability, we provide guidance to move your ensure consistency across your organization while
workforce planning effort forward. enabling flexibility to meet your goals.
Develop a More Predictive Planning Capability Stakeholder Education and Change Management
From scenario modeling to detailed data on future Achieve internal “Wins,” build support and get your
talent and hiring needs—we can help you go beyond key stakeholders on board. Our consultants will help
inventory and headcount to achieve relevant strategic you navigate critical change management needs.
results.
Industry Experience, Best Practice
and Technology Expertise
Our consulting leaders provide a practical perspective
in business operations, workforce planning practices,
and technology to drive a successful initiative.

5. WORKFORCE PLANNING: STRATEGY AND EXPERTISE FOR
FEATURES AND AREAS OF FOCUS TALENT MANAGEMENT SUCCESS
• Training and/or Educational Workshops
We help you establish a common understanding The Newman Group provides
and definition. consulting support to help companies
address their most challenging talent
management needs.
• Getting Workforce Planning Started
Focus includes defining objectives, building
Strategic Services
a team and building internal capabilities. • Integrated talent management
• Workforce planning
• Workforce Analytics • Talent acquisition solutions
Data and analytics helps you understand your • Talent systems selection and
current supply, past trends and future workforce advisory services
needs.
Technology Implementation
Services
• Working with Business Leaders and HR
• Pre-implementation planning
We help you translate the business plan into
• Program management
specific future workforce needs.
• Change management, training
and communications
• Building an Action Plan • Functional design analysis
Plan development utilizes gap analysis • Technology optimization
and scenario modeling. • Analytic and reporting
enablement
• Defining Key Metrics and Analytics
This includes development of workforce Operational Support Services
• User and help desk support
dashboards and scorecards.
• System administration
• Candidate support
• Vendor Evaluation
• Vendor management
Expert guidance helps ensure that you find the
best technology to support your workforce
planning process.
LEARN MORE
Phone: 1.877.630.6262 (1.877.NEWMAN2)
Email: TNG@Futurestep.com
www.futurestep.com Web: www.tng.futurestep.com
Copyright © 2011. Korn/Ferry International and Korn/Ferry International Futurestep, Inc. All Rights Reserved.

6. SERVICES FROM THE NEWMAN GROUP A FUTURESTEP COMPANY
,
Integrated Talent
Management Business
Planning
BOARDROOM VISION, OPERATIONAL “The ITM analysis from
SUCCESS: HOW WILL YOUR TALENT Futurestep’s Newman Group
MANAGEMENT STRATEGY DELIVER? consultants gave us the
perspective to determine what
“Our talent management strategy is not clearly driven
we need to do now, and what
by our business strategy.”
integration requirements each
“We know our talent management processes are not
working together, but how do you begin to connect them?” activity needed to address. This
was a careful translation of raw
“We need to operationalize our talent management vision.”
needs into a strategic direction.
“Our CEO is not going to wait a year for us to develop a
plan for talent management.”
Ed Colbert,
“Our talent management projects are often implemented in Global Director of Talent Management
response to a particular pain. We need to break out of this Dow Corning
reactive cycle.”
“We need more than general recommendations;
we need a clear action plan for improvement.”
GET THE SUPPORT TO BUILD AND OPERATIONALIZE A TALENT MANAGEMENT
STRATEGY THAT ACHIEVES IMPACT
The Most Comprehensive Solution for Strategic Vision
Addressing Both Near- and Long-Term Priorities Break the cycle of reactive plans and initiatives
We enable you to build a strategic vision that tackles by establishing a realistic and detailed strategic
immediate needs and lays the groundwork for achieving future-state picture of your operations.
multi-year objectives.
Detailed Operational Understanding
Beyond Strategy: A Unique Approach to Translate Our ITM consultants draw from deep domain expertise to
ITM Potential into Operational Improvement help you ask the right questions in assessing each of your
Connecting talent disciplines drives efficiency, talent talent management disciplines.
readiness and strategic impact. We focus on helping
you identify a specific and actionable plan for achieving 120-Day Planning Framework
ITM success. With full preparation and availability of client resources,
ITM Business Planning can provide complete results in
Innovative and Proven Assessment Process a four month timeline.
Our approach to ITM draws from proven “black box”
analysis principles for defining interactions in complex
systems.

7. ITM BUSINESS PLANNING : STRATEGY AND EXPERTISE FOR
FEATURES AND AREAS OF FOCUS TALENT MANAGEMENT SUCCESS
Initial Assessment: Connecting Business to Talent
Management Goals
• Includes detailed research into your business drivers The Newman Group provides
• Identifies corporate objectives, supporting goals and talent consulting support to help companies
implications
• Establishes objectives for each talent management discipline address their most challenging talent
• Identifies priorities and barriers to success for each discipline management needs.
Development and Mapping of the Integrated Talent
Management Function Strategic Services
• Integrated talent management
Establish Desired ITM Function to Support Business Goals
We apply a proven “Black Box” approach for aligning interaction • Workforce planning
in complex environments, covering: • Talent acquisition solutions
• Workforce planning • Talent systems selection and
• Talent acquisition
• Learning and development advisory services
• Succession planning
• Leadership development
• Performance management Technology Implementation
• Compensation Services
• Competency management
• Underlying technology • Pre-implementation planning
• List • Program management
Determine Operational Needs for Each Discipline
• Objectives • Change management, training
• Activities and communications
• Inputs and suppliers
• Outputs and consumers • Functional design analysis
• Assumptions • Technology optimization
Create a Detailed Representation of the ITM Goal • Analytic and reporting
• Schematic representation provides a high-level view and covers enablement
detailed functional interaction
• A powerful education and planning tool
Examine Current Operations Operational Support Services
• A detailed examination compares each discipline today with the • User and help desk support
needs of the future-state ITM goal • System administration
• Identification of requirements related to process, technology
and organization for each discipline • Candidate support
• An “ITM maturity” overview for each discipline pinpoints • Vendor management
high-priority needs
Create a Detailed Multi-year Project Roadmap
• A detailed timeline outlines key initiatives for evolving talent
management functions
• Prioritization of projects focuses on discipline maturity, urgency,
impact on other projects, and ability to deliver early “quick wins”
LEARN MORE
Phone: 1.877.630.6262 (1.877.NEWMAN2)
Email: TNG@Futurestep.com
www.futurestep.com Web: www.tng.futurestep.com
Copyright © 2011. Korn/Ferry International and Korn/Ferry International Futurestep, Inc. All Rights Reserved.

8. SERVICES FROM THE NEWMAN GROUP A FUTURESTEP COMPANY
,
Talent Systems Selection
and Advisory Services
IS YOUR TECHNOLOGY STRATEGY
DELIVERING ON YOUR BUSINESS AND
TALENT MANAGEMENT DEMANDS?
“We need to choose and implement a new system
for our talent operations, and we must get it right?
“How do I stay on top of a technology market that is
constantly changing? Will my provider be acquired?”
“I need more than impressive features in my
solution—I need to demonstrate business ROI.”
“Making a technology decision today is much more
difficult than it was five years ago. We are struggling
with the complexity.”
“We need guidance from someone with a deep
understanding of where talent management technology
is going tomorrow.”
GET THE TRUSTED GUIDANCE TO ENSURE YOU MAKE THE RIGHT TALENT MANAGEMENT
TECHNOLOGY DECISIONS FOR YOUR ORGANIZATION.
The Latest Thinking, from Social Media Applying Technology Innovation
to Integrated Talent Management for Practical Solutions
Our consultants keep a constant watch on The solutions marketplace is evolving fast.
the technology marketplace, and their insight We help you make sense of the new players and
is frequently featured in publications and the new features, and pinpoint the solutions that
presentations at industry events. Deep industry are uniquely suited to address your business
knowledge helps ensure that you keep your needs.
technology strategy moving forward.
An Objective Evaluation and Selection Process
ROI and Business-Perspective For organizations implementing or upgrading
What makes an effective technology strategy their talent management systems, we provide a
or decision? We provide guidance on aligning structured process to establish business needs,
business and talent management priorities, define technology requirements, and objectively
defining goals, and measuring outcomes. evaluate and select solutions and providers.

9. TALENT SYSTEMS SELECTION AND ADVISORY STRATEGY AND EXPERTISE FOR
SERVICES: FEATURES AND AREAS OF FOCUS TALENT MANAGEMENT SUCCESS
Vendor Landscape Workshops and Education
• Sessions aimed all levels of decision making, The Newman Group provides
consulting support to help companies
from executive to line-level
address their most challenging talent
• A complete view of technology industry management needs.
• In-depth look at relevance to your unique
business needs Strategic Services
• Half- or full-day sessions • Integrated talent management
• Workforce planning
Structured RFP and Evaluation Support • Talent acquisition solutions
• Talent systems selection and
• Internal needs assessment advisory services
• RFP/RFI creation
• Vendor analysis Technology Implementation
• Due diligence, demonstrations, usability testing Services
• Finalized selection • Pre-implementation planning
• Contract negotiation and execution • Program management
• Change management, training
and communications
Strategic Advisory
• Functional design analysis
• Building the business case for technology • Technology optimization
investment (tailored to your business) • Analytic and reporting
• Integration strategy: between talent enablement
management functions and between talent
and broader business systems (ERP) Operational Support Services
• User and help desk support
• Examination of current technology with
• System administration
consideration for innovations in the market
• Candidate support
• Cost analysis: a health check on your talent
• Vendor management
management technology budget
LEARN MORE
Phone: 1.877.630.6262 (1.877.NEWMAN2)
Email: TNG@Futurestep.com
www.futurestep.com Web: www.tng.futurestep.com
Copyright © 2011. Korn/Ferry International and Korn/Ferry International Futurestep, Inc. All Rights Reserved.

10. SERVICES FROM THE NEWMAN GROUP A FUTURESTEP COMPANY
,
Talent Systems
Implementation
A TECHNOLOGY DEPLOYMENT IS A CRITICAL
INITIATIVE. HOW DO YOU MAKE SURE YOU
GET IT RIGHT?
“I need a partner who knows how to lead, speaks
the vendor’s language, and has my best interest
in mind.”
“The CEO doesn’t care about features and
functions. This solution must deliver for the
business.”
“With so many people and moving parts to this
project, I must find someone I can trust to keep
it under control.”
“Our company has some very specific needs.
I can’t afford to trust a one-size-fits-all solution.”
LOOKING FOR A CLEAR PATH TO A SUCCESSFUL IMPLEMENTATION?
WE HAVE THE EXPERTISE YOU NEED
Business Perspective and Vendor Management Know-how
Technology Expertise We know the right questions to ask your vendor,
We have the unique combination of business-first and we know how to ask them, helping you
perspective and deep technology expertise to establish clear expectations and gain a better
align your implementation for real ROI. understanding of any challenges.
A Proven Methodology Project Management Excellence
A proprietary engagement methodology provides From coordinating internal and external resources
the structure for success while enabling flexibility to change management and communications, we
for changing demands. provide a proven, established process.
Implementation Leadership, Organizational Experience
Tailored to Your Needs We know what works, what doesn’t, and how to drive
No two organizations are exactly alike, so our success, regardless of your organization's size and
implementation support is designed to support structure.
your unique business conditions and objectives.

11. TALENT SYSTEMS IMPLEMENTATION STRATEGY AND EXPERTISE FOR
SERVICES: FEATURES AND AREAS OF FOCUS TALENT MANAGEMENT SUCCESS
Essential Support
• Project management
• Global implementation strategic planning The Newman Group provides
• Change management consulting support to help companies
• Technology implementation management address their most challenging talent
• Training management management needs.
• Testing management
• Business metrics definition
Strategic Services
Areas of Expertise • Integrated talent management
Key Technology Providers • Workforce planning
• Taleo • Talent acquisition solutions
• Kenexa BrassRing • Talent systems selection and
• ADP VirtualEdge advisory services
• SilkRoad
• SuccessFactors
Technology Implementation
Talent Management Functions Services
• Talent acquisition • Pre-implementation planning
• Onboarding • Program management
• Performance management
• Change management, training
• Competencies
• Integrated talent management and communications
• Functional design analysis
Strategic Business Needs • Technology optimization
• Linking technology strategy to business strategy
• Analytic and reporting
• Integration/coordination between new and deployed
solutions enablement
• Measuring performance, capturing data and
improving ROI Operational Support Services
• Sustaining adoption and internal support
• User and help desk support
Business Focus • System administration
• Candidate support
Clients Span All Facets of Business Operations
• Vendor management
• Global complex enterprises
• Medium size businesses
• Departments or business units
• All major industries, from retail to finance, healthcare,
public sector and technology
LEARN MORE
Phone: 1.877.630.6262 (1.877.NEWMAN2)
Email: TNG@Futurestep.com
www.futurestep.com Web: www.tng.futurestep.com
Copyright © 2011. Korn/Ferry International and Korn/Ferry International Futurestep, Inc. All Rights Reserved.

12. SERVICES FROM THE NEWMAN GROUP A FUTURESTEP COMPANY
,
Talent Management
Systems Administration
HOW DO YOU ENSURE CONTINUED
“Our systems administration and
PERFORMANCE AND VALUE FROM YOUR
support partners ensure that we
TALENT TECHNOLOGY INVESTMENT?
get the most out of our
“We need faster answers to our user investment in talent technology.
questions and problems.” They are vital to the success of
our talent acquisition function.”
“We may be losing critical talent due to
the poor candidate experience with our
system.” Jina Yoo,
HRIS Application Support Specialist
Maxim Healthcare
“We need a site administrator for our
talent system.”
“We don’t want to devote our in-house
resources and expertise to running our
talent management system.”
KEEP USERS HAPPY AND TALENT SYSTEMS IN SHAPE, WITH DEDICATED SUPPORT
FROM AN INDUSTRY LEADER
The Latest Expertise Consistency Global Support
for Your Solutions Ensure that your systems are Our resources provide a highly
Take advantage of industry managed consistently and responsive solution for supporting
expertise and up-to-date deliver results and performance your systems across multiple
knowledge of today’s key talent for all users, regardless of regions.
management technologies. role or location.
Communication with Compliance
Candidates, Internal Users Dedicated support and expertise
and Vendors improves your ability to maintain
Our support team takes on your compliance with employment
continuing communications regulatory needs.
needs, including interaction with
all users and resources.

13. TALENT MANAGEMENT SYSTEMS STRATEGY AND EXPERTISE FOR
ADMINISTRATION SERVICES: TALENT MANAGEMENT SUCCESS
FEATURES AND AREAS OF FOCUS
Help Desk Support The Newman Group provides
• User account setup consulting support to help companies
• Questions and resolution address their most challenging talent
management needs.
• Maintenance and guidance
• Satisfaction tracking Strategic Services
• Integrated talent management
System Administration • Workforce planning
• Workflow management • Talent acquisition solutions
• Documents and templates • Talent systems selection and
• Source tracking advisory services
• Other operational needs
Technology Implementation
Services
Candidate Support
• Pre-implementation planning
• Errors, password reset
• Program management
• Navigating company career information • Change management, training
• Completing the application process and communications
• Functional design analysis
Vendor Management • Technology optimization
• Problem escalation • Analytic and reporting
• Technology updates enablement
• Questions and support
Operational Support Services
• User and help desk support
Expertise in Key Technologies, such as:
• System administration
• Taleo
• Candidate support
• Kenexa BrassRing • Vendor management
• ADP VirtualEdge
• SilkRoad
• SuccessFactors
LEARN MORE
Phone: 1.877.630.6262 (1.877.NEWMAN2)
Email: TNG@Futurestep.com
www.futurestep.com Web: www.tng.futurestep.com
Copyright © 2011. Korn/Ferry International and Korn/Ferry International Futurestep, Inc. All Rights Reserved.