Tips & Tricks to drive Office 365 Adoption webinar with Maarten Visser

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Tracy Van der Schyff

Technology

Tips &
Tricks to
drive
Office 365
Adoption
Webinar will begin
shortly…

Your Hosts:
Maarten Visser
The Netherlands @mvisser
Tracy van der Schyff
South Africa @tracyvds

Tracy van der Schyff
The Guid Stuff
Twitter: @tracyvds
Blog:
https://tracyvanderschyff.com
Website:
https://tracyvanderschyff.co.za

Maarten Visser
Twitter: @mvisser
Blog:
http://iworkhappy.com
Website:
http://meetroo.com/blog

Digital Literacy and the impact on
user adoption
The evolution of finding stuff
How we deliver IT support should change
Users can smell your fear
Over Adoption is a thing!

Digital
literacy and
the impact on
adoption

70% + of your users
are not PC Literate!

PC Literacy Training
can add 33 minutes
of productive time
per day to each user.

If we work on 5 minutes “saving” per day only

To learn new
things, we first
have to un-learn
the old bad
habits

Product Specialist
Power User Forum
Weekly Report
Power Users
End Users
Monthly wrap up newsletter

Folders in Outlook
Nested folders in File
Shares
Bad Naming
Conventions
Subsites in
SharePoint
Too many Teams /
Channels

You have already forgotten what they still
need to learn
Have empathy!
Support and Training should change
Stay up to date, know your product,
shortcomings and advantages, communicate
You are not alone. It’s going to be ok,
I promise….

Limited resources
and a lots of overhead...
Automation!

Guidiance
Easily create and share learnings
With Guidiance you can easily create learnings or
use learnings from our experts.
Guidiance
Website: https://www.guidiance.com

Today additional Bundle Discount – Request A Quote
bit.ly/BundleDiscount

What happens to
productivity if you
don’t invest in
Digital Adoption?

What happens to
productivity if you
temporary invest in
Digital Adoption?

What happens to
productivity if you
continuously invest
in Digital Adoption?

Thanks for watching!
tracyvanderschyff.com
support@meetroo.com

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Tips & Tricks to drive Office 365 Adoption webinar with Maarten Visser

1. Tips & Tricks to drive Office 365 Adoption Webinar will begin shortly…

2. Your Hosts: Maarten Visser The Netherlands @mvisser Tracy van der Schyff South Africa @tracyvds

4. Tracy van der Schyff The Guid Stuff Twitter: @tracyvds Blog: https://tracyvanderschyff.com Website: https://tracyvanderschyff.co.za

5. Who am I?

6. Maarten Visser Twitter: @mvisser Blog: http://iworkhappy.com Website: http://meetroo.com/blog

7. Digital Literacy and the impact on user adoption The evolution of finding stuff How we deliver IT support should change Users can smell your fear Over Adoption is a thing!

8. Digital literacy and the impact on adoption

9. PC Literacy Statistics (2011 – 2015)

10. 70% + of your users are not PC Literate!

11. PC Literacy Training can add 33 minutes of productive time per day to each user.

12.

13. If we work on 5 minutes “saving” per day only

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16. The evolution of finding Stuff

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18. To learn new things, we first have to un-learn the old bad habits

19. How we deliver IT support should change

20. Create lifelong self- learners

21. Product Specialist Power User Forum Weekly Report Power Users End Users Monthly wrap up newsletter

22. Users can smell your fear

23. Scenario 1

24. Scenario 2

25. Over Adoption is a thing!

26. Folders in Outlook Nested folders in File Shares Bad Naming Conventions Subsites in SharePoint Too many Teams / Channels

27. You have already forgotten what they still need to learn Have empathy! Support and Training should change Stay up to date, know your product, shortcomings and advantages, communicate You are not alone. It’s going to be ok, I promise….

28. Digital Adoption Automation

29. Limited resources and a lots of overhead... Automation!

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31.

32.

33. What

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35.

36.

37.

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39. Guidiance Easily create and share learnings With Guidiance you can easily create learnings or use learnings from our experts. Guidiance Website: https://www.guidiance.com

40.

41.

42.

43. Today additional Bundle Discount – Request A Quote bit.ly/BundleDiscount

44. What happens to productivity if you don’t invest in Digital Adoption?

45. What happens to productivity if you temporary invest in Digital Adoption?

46. What happens to productivity if you continuously invest in Digital Adoption?

47.

48.

49. Thanks for watching! tracyvanderschyff.com support@meetroo.com

Tips & Tricks to drive Office 365 Adoption webinar with Maarten Visser

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