Timothy Munyao is seeking employment that allows him to apply his skills in human-computer interaction, information systems, and information technology to enhance business value. He has over 5 years of experience in roles such as Assistant ICT Manager, Web Developer, and Software Installation & Customer Support. His resume lists technical skills in areas like software, programming languages, and data/network security. He holds a Bachelor's degree in Special Needs Education with a focus on IT, chemistry, biology, and has additional training in web development.

1. Timothy Munyao
Résumé
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Mobile No: +254 727 902 656
Email: tim.munyao@gmail.com
P. O. Box 33513 – 00600 Nairobi, Kenya
TIMOTHY MUNYAO
Career Objective
 To seek employment in an organisation that gives opportunities to bridge Human
Computer Interactions with Information Systems vis-à-vis Information Technology
to enhance business value.
Professional Experience
Sintel Security Print Solutions Ltd. November 24th 2012 to date
(ISO 9001:2000 Certified)
Assistant ICT Manager
Purpose of the job:
Reports to the ICT Manager and is responsible for co-managing the company’s ICT
department and application development. Ensuring proper value, usage, availability and
upgrade within acceptable limits and to provide efficient, reliable, and honest advice
covering all the IT related activities in the company.
Duties and responsibilities:
1. Constantly evaluate the company’s ICT needs and system functionality while co-
advising the Managing Director on the same.
2. In charge of maintaining the company’s website by ensuring that it is regularly
updated as required and it remains as user friendly as possible.
3. Ensuring that the company’s ICT facilities meet the need of employees and
departments.
4. Ensure that data relevant to the company is adequately and securely backed up both
on and off – site on a regular basis as required by the Quality Management System
Policy.
5. Designing, developing and implementing the computer software programs compatible
with the company’s data generation and storage needs.
6. Ensuring the smooth running of all ICT systems, including Anti – Virus software, print
services, telephone services and e-mail provisions.
7. Ensuring that software licensing and usage laws are adhered to in respect to the host
country’s legal framework.
8. Providing secure access to the network for remote users.
9. Ensuring the security of data from internal and external attack.
10.Providing users with appropriate support and advice.

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11.Developing and managing Software in the company
12.Managing crisis situations, which may involve complex technical and hardware or
software problems.
13.Mentoring, training and supervising new ICT department staff.
14.Keeping up to date with the latest technologies and advising the company
accordingly.
Nature of the work done:
1. Software analysis, design and implementation using Web based tools & MySQL Server
Databases.
2. Software and overall application development
3. Network troubleshooting, configuration and maintenance.
4. Operating System installation & configuration.
5. User programs installation & configuration.
6. Install, configure and maintain Database Backups.
7. Hardware maintenance & Preventive maintenance scheduling and executing.
8. Installation, securing & maintenance of wireless networks.
9. Creation of the company Domain on the Server and users management using different
access levels.
10.Support and maintenance of the local server.
11.Install and configure TROY Premier Book’s software – as well as creating templates
and running test prints on the machine.
12.Create cheque templates on the Inotech PrintSoft as well as run test prints on the
machine.
Technical Skills
 Software
MS Office Suite, Norton, MacAfee, Kaspersky, Crystal Reports, MS Project, MS
Visio, Oracle, MySQL, SPSS, PHP, HTML, Cascading Style Sheets (CSS), Javascript
– jQuery, Joomla, WordPress, Drupal, Adobe Creative Suite, Corel Draw
 Operating Systems
Windows 9x & ME, Windows NT Workstation and Server 4.0, Windows 2000
Professional and Server, Windows Server 2003 and Mac OS X
 Programming
SQL, PHP, JavaScript, jQuery, HTML 5 and CSS.
 Data and Internet Security
 Mail Servers
 Data network security and wireless network security
 Software Analysis, Design and Implementation
 Reinventing the Camera Verification System in the printing department.
Achievements
 Improved data processing and production levels by co-developing comprehensive
data processing software - DMS.

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 Successfully configured, created cheque templates and printed sample cheque
books on TROY.
 Successfully created templates for Inotech and printed samples for both Personal
and Corporate Cheque Books.
 Developed a Production Monitoring System for both the Printing and Packaging
department that is able to capture all details concerning production in the
company.
Wilkom Kenya Ltd July 2008 to August 2010
Web Developer, Database Administrator, Software Installation & Customer Support
Duties and responsibilities:
 Installation of Operating Systems and User Programs
 Diagnosing and troubleshooting and software maintenance
 Installation and configuration and maintenance of Cogito – SACCO Management
Software.
 Development and maintenance Customer Websites
Achievements
 Oversaw the installation and maintenance of COGITO – SACCO Software in 3
major SACCOs in Nyanza and Western.
 Participated in the installation of ATM machines in Kimute SACCO in Kisumu
Urafiki Kenya - NGO August 2009 – to date
ICT Manager, Youth Programmes Coordinator
Duties and responsibilities:
 Design, develop and implement organization website
 Organize and monitor Organization Projects while reporting to the director
 Source for funds to run projects
 Manage Youth Programs as well as the Organization’s Projects while reporting to
the Director
Achievements:
 Oversaw the setting up and registration of a Youth Group, Syembeni Youth Group
 Participated in the building of The Kibwezi Resource Centre
 Acquired skills

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Netcen Interactives Ltd July 2009 – 2010
Customer Support
Duties and responsibilities:
 Design, develop and implement websites
 Installation and Training of Customers on the use of MFI/ SACCO Management
Software
 Web application development and management
Achievements
 Installed and trained staff in 3 major SACCOs in a period of 1 year
 Development of company website
SkySoft Ltd. August 2010 – to date
Developer, Product Manager
Duties and responsibilities:
 Design, develop and implement websites
 Design and develop new products
 Ensuring that the organization’s products are in line with the customers’ needs and
current technology
Interface IT Solutions Ltd., Ghana April 2010 –August
IT Consultant
Duties and responsibilities:
 Advice on suitable technologies for adoption the field of Mobile Business Services
 Design and develop new products
 Ensuring that the organization’s products are in line with the customers’ needs and
current technology
St. Luz ECDE Teachers College August 2012 – Dec
Lecturer
Courses:
 Research Methods
 Child Rights
 Special Needs Education

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 Foundations and Philosophy of Education
 Child Growth and Development
 Mathematics
Joytown Secondary School, Special School May 2012 – August
Intern
Duties and responsibilities:
 Biology – Form 1 & 2
 Chemistry – Form 1 & 2
 Computer
Joytown Primary School, Special School May 2010 – August
Intern
Duties and responsibilities:
 Mathematics
 Outdoor Activities
Educational Qualification:
Bachelor of Special Needs Education with IT Majors: Chemistry, Biology & Information
Technology (2008-2012) - Maseno University, Kisumu – Kenya: Graduated with a
Second Class Upper Division
Certificate course in Web Development - Zetech College, Nairobi – Kenya (2007)
Mukaa Boys’ High School, Nunguni - Kenya
KCSE (2003-2006)
Muusini Primary School - Kibwezi
KCPE (1994 – 2002)
Interests:
Intercultural interaction, Reading human growth and development material, Travelling,
Outdoor activities

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Referees:
Mr. Ephantus Githinji
Developer at SkySoft Ltd
+254720336730
Nairobi, Kenya
Mr. Christopher Nyamai
Chairman, Dept. Of Geology, University of Nairobi
P.O. Box 33513-00600 Nairobi, Kenya
Tel: +254 722 813 873
Maurice Tharao
System Analyst
Supreme Solutions Center
Tel: +254 713 724 770
Mr. Peter Mugo
ICT Manager, Sintel Security Print Solutions Ltd.
P. O. Box 5947 – 00100 Nairobi, Kenya
Tel: +254 722 638 279