Timothy "Scott" Williams has over 20 years of experience as a general manager and trainer in the restaurant industry. He has a proven track record of driving sales growth and developing staff at multiple locations. His skills include opening new stores, maintaining food and labor cost targets, and achieving high health inspection scores. Williams is also skilled in training employees and implementing programs to improve customer service. He holds a bachelor's degree in education and served in the U.S. Army from 1990 to 1995.
Patrick A. Harrison is a highly experienced professional with years of executive level expertise in healhcare,contract feeding,hotels and senior dining services.A resourceful, senior leader with a track record of success in leading people,departments, client services and strategic leadership for single and multi-unit operations.A charismatic leader, coach, mentor and team builder, delivering forward-thinking, business-focused solutions that produce strong sustainable results while driving top and bottom-line growth.
1. Timothy “Scott” Williams
2728 Hawk Trace
Marietta, GA 30066
770-402-3482
timscott132002@yahoo.com
CareerObjective: Tojoinanorganizationthatwill allow me toutilizemyextensive experience indriving
top line salesthroughahighstandardof guestservice,helpopennew locations,trainanddevelop
managersand staff,andofferspersonal andprofessionalgrowth.
Selected Accomplishments
General Manager of the #2 store in top linesales of $2.2Mfor 3 years in a50 unitfranchise
Been Certified TrainingGM for over 14 years havingtrained / promoted over 30 MIT’s in a 8 week
program coveringhourly position proficiencies and management roles and responsibilities
Covered a 6 store area for a district Manager outon medical leave- followed DM checklistwhich
evaluated the unitin the areas of service,food quality ,and sanitation
Opened 2 new locations as a General Manager in chargeof all hiring,food ordering,store organization,
and delegation of areas of responsibilities of 4 managers and staff of 50
ServSafe certified through 2018
Health inspection scorealways an A
Served as General Manager of a location thatwas 5 minutes from the SE Regional officeso the unithad
to be “showroom ready” at all times due to frequent upper management visits
Has been involved in teaching ServSafe for the districtand also assistingthecompany instructor helping
Spanish speakingemployees
Strong understandingof the P&L – ableto maintain food and labor targets
Implemented a diningroomhost/hostess program duringpeak sales period to assistguests with refills,
getting condiments, busingtables,stocking,and trash removal,and to deliver food to the table for large
families with kids or largegroups to reduce congestion
Has handled volume of $1000- $1700 an hour
Professional History
Zaxby’s (SJAC Foods Group) General Manager 1/2015 -5/2015
Atlanta, GA
Wendy’s (Hoover Foods Inc) General Manager/ TrainingStore Manager 8/2000-11/29/2015
Atlanta, GA Manager/ Co Manager 1/1999 – 8/2000
MarriottFood Services, Jacksonville,AL Student Manager 1996-1998
DixieApparel Company, Jacksonville,AL 3rd shiftSupervisor 1997-1998
Education / Military Experience
JacksonvilleState University,Jacksonville,AL BS degree in Education 1993-1998
United States Army, Hawaii (activeduty) Field Artillery / E4 Specialist 1990-1993
United States Army, AL (Reserves) 1993-1995