People Assessments Transform Performance

A presentation to

Copyright © Thomas International 2011
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We provide people assessments
which empower businesses
to transform and improve the
performance of their employees
Our assessments will provide insight on your people potential,
what motivates them, their core strengths and limitations.
Add a high level of certainty to all of your people decisions.

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Our mission statement

30 60 56
YEARS

At the forefront of
assessment innovation
for 30 years

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COUNTRIES
Presence in
60 countries

LANGUAGES

Assessments available
in 56 languages

About Thomas

50 100 97
CONSULTANTS

STAFF

PERCENT

50 locally based
consultants in the UK

100 staff in the UK:
consultants, trainers,
occupational psychologists,
support staff

97% of clients
say they would
recommend us

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About Thomas

250000 32000
USERS

250,000 trained Thomas users
worldwide

COMPANIES

We work with 32,000 companies
worldwide

1.5 MILLION
ASSESSMENTS

Over 1.5 million assessments completed every year

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About Thomas

We work with over 32,000 companies
70% of the companies we work with are SMEs

27,000 SMEs

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5,000 large companies

Who we work with

What’s different about Thomas?
You’ll get immediate impact
because our assessments are
Accurate
Straightforward to understand
Quick to use
With rapid results

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You don’t need to be an expert

Our client service
teams will train you,
advise you and provide
practical assistance
We have more locally
based consultants than
any other provider

What’s different about Thomas?

It is not the strongest of the
species who survive, nor the
most intelligent, but the ones
most adaptive to change
On the Origin of Species Charles Darwin

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We’ll help you to...
Our assessments will empower
you to transform the performance
of your teams and your individuals
– and deliver an immediate impact
on your organisation.

Spanning the entire employee
lifecycle, from recruiting and
retaining staff, to developing and
managing performance, our
assessments will give you a high
level of certainty in all of your
people decisions.

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Our approach

Why are successful executives
successful? They seek more
feedback on what they need to do
to improve and perform better
Michael M. Lombardo and Robert W. Eichinger
Human Resource Management

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The right hiring decision can
have a huge impact on the
performance of your team,
function or line of business.
Get it wrong and you’re looking
at a cost of up to 2.5 times the
individual’s salary. And the
disruption to your business and
your teams can be
considerable.

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Recruit

Our assessments
will help you:
Identify the candidates
with an ideal fit
Speed up your
recruitment process
Make your selection
decisions clearer

Hire people who will
stay with your company

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Recruit

With one in four employees
stating they intend to leave
their employer in the next
12 months*, retaining staff is
critical to delivering success
in any organisation.
Get it right and you’re
delivering consistently on your
business targets with a happy,
loyal workforce. Get it wrong
and you’re investing cash in
new recruits, and dealing with
disruption to the business.

*Source: PWC, Managing people in a changing world, key trends in human capital – a global perspective 2010

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Retain

Our assessments
will help you:

Motivate your people
Ensure morale is high

Create engagement
Optimise performance
Reduce attrition

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Retain

Employers say they need
to focus on leadership and
front-line people
management in order to
meet their business
objectives over the next two
years.*
But with training budgets under
more pressure than ever, how do
you make sure your learning and
development investment counts?

*Source: CIPD Learning and Talent Development, annual survey report 2010

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Develop

Our assessments
will help you:
Identify each individual’s
exact areas for development

Give your training
more impact
Be a more effective
people manager
Transform the performance
of your teams and individuals

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Develop

On average, 80% of
management time is spent
on poor performers*. But
with so little attention
directed at top and good
performers, how do you
ensure you’re investing the
right amount of effort to
get maximum results?

*Source: Tracey Jones, Head of Training, Thomas International

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Manage

Our assessments
will help you:
Very quickly get an in-depth
understanding of your people
Pinpoint why your people
do – and don’t – perform well
Manage your people
performance effectively
Free you up to focus your
time on adding real value to
the business

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Manage

We all spend far too much time
trying to remedy our weaknesses,
rather than building on our
strengths. Therefore knowing
one’s weaknesses = strength
Professor Howard Gardner
Harvard University

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Our process
Our assessments work together
to give you a full insight into what
makes people successful
Core strengths
Motivation
Potential
Communication &
relationships

Skills & competencies

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Our process

We hire people for their technical
skills, however we fire them for
their behavioural faults

Financial Times

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In just 8 minutes PPA provides
an accurate insight into how
people behave at work. It will
answer questions such as:
What are this person’s
strengths and limitations?
How do they communicate?
Are they self-starters?
What motivates them?
How will they behave
under pressure?
Will this person ‘fit’
with my organisation?

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PPA - behaviours

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PPA - behaviours

Identifying those with the most
potential to lead and who can learn
something differently requires
a unique measurement – one that
looks at learning agility
Michael M. Lombardo and Robert W. Eichinger
Human Resource Management

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GIA measures a person’s
mental horsepower and gives
you a prediction of their
potential to grasp a new role
or respond to training by
answering questions such as:
Can this person think on their feet?
How adaptable is this person to
change?
Can they cope with the mental
demands of the job?
Could this person be a high flyer?
Is this person a problem solver?
To what extent can we develop this
person using training?

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GIA – aptitude & ability

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GIA – aptitude & ability

Experienced business leaders rank
so-called ‘emotional intelligence’
capabilities as critical to the success
of today's leaders
San Francisco Business Times

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TEIQue tells you how well your
people understand their
emotions, react to pressure, and
manage relationships. It will
answer questions such as:
How aware is this person of their
strengths and limitations?

Do they modify their behaviour?
How do they react to pressure?
Can this person control their
impulses when under stress?
Do they excel at developing
relationships?
How self-motivated and adaptable
is this person?

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TEIQue – personality & awareness

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TEIQue – personality & awareness

Other Thomas services

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Other Thomas services

VALUES &
CULTURE

LOCAL
CONSULTANTS

WORKING
STRENGTHS

We work within
clients’ values and
culture

Work with real people;
over 50 local consultants

Examine and identify
working strengths

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How we will work with you

UNDERSTAND
YOUR BUSINESS
Consultants who understand
your business and its objectives

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HR
METRICS
Help clients to
interpret and
improve HR
metrics

How we will work with you

Consultant to complete, then remove this box

Company name
Type of company
Size
Location
Recruit, Retain, Develop or Manage

Other relevant information

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What is the client looking for?

After introducing Thomas Job
and PPA into our recruitment
process we immediately saw a
better calibre of candidate at
interview and our churn rate
reduced by 50%.

Bob Taylor
Managing Director

As a result of improved recruitment,
retention and management
practices, we have enjoyed good
company growth and stability. We
are regarded as a good company to
work with and for, and are well
recognised within our industry.

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Client testimonial

Using Thomas GIA has made a real
difference to the quality of candidate
we recruit. At final interview we are
seeing candidates who have better
communication skills, understand
more quickly and are keen to learn.

Sarah Benson
UK National Resourcing
Team

Our aim is to recruit candidates who
perform optimally within our
organisation and thus help drive
company profitability. Using GIA has
made a significant contribution to
that goal.

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Client testimonial

The merger enabled us to
double our size, integration
and cultural transition were
the key words.

Ed Moss
CEO

We wanted our people to make a
positive contribution to the business
and to do this we needed to bring out
the best in them and maximise their
potential. Thomas’ assessments
helped all staff in the Group to
understand the way they and their
team members worked, increased
their self-esteem and improved their
confidence.

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Client testimonial

Emotional intelligence makes
the difference between good
and great leaders.
Linda Watson
Senior Consultant

The key to great leadership is working
with and through people rather than
adopting a directive, finger pointing
style. I use Thomas’ assessments to
get a full picture of the individual’s
work based behavioural preferences
and emotional intelligence. This helps
pinpoint the areas that need attention,
gives the best possible service to our
clients and produces results quickly.

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Client testimonial

The profiles are invaluable in
supporting the initial coaching
diagnostics and providing after
coaching ‘proof’ that clients have
actually changed.
Using Thomas' profiling as an opener to a
coaching intervention provides us many
benefits largely due to the profile accuracy
being around 95%. The benefits include
insights for both client and coach on coaching
topics as well as helping to develop the client’s
confidence in the coaching itself. The profiles
are invaluable in supporting the initial coaching
diagnostics and providing after coaching
"proof" that clients have actually changed.

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Joe McGrath
Management &
Technical Skills
Development
Manager

Client testimonial

When we introduced Thomas
profiling in 2005 our staff turnover
was 29%, in 2008 it was 7% and we
feel this is a clear indication of the
success of Thomas’ profiling tools.
Previously our recruitment success was, to
put it mildly, hit and miss...more miss than
hit! Managers used to feel they were the best
interviewers in the world, however it wasn't
until we really understood what made the
candidate tick and understood their profiles
that we were able to make truly informed
decisions on whether candidates would be
suitable for FedEx. I will continue to
recommend Thomas to anyone.

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Rupert Whitehouse
Senior Manager,
Customer Relations
FedEx Express Europe Inc,
Middle East, Indian
Subcontinent & Africa

Client testimonial

We use Thomas Profiling in many
areas of business. It gives us a
broader picture of potential new
team members, allowing us to
make better recruitment decisions.

Sue Davies
Head of Human Resources

We benefit by making more informed
decisions about candidate fit to our
business. We have also used Thomas
Profiling in coaching and personal
development and it has given us great
benefits in raising people's selfawareness, which has improved our
managers' ability to lead teams.

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Client testimonial

The Thomas tools help our people
to communicate more effectively
both with colleagues and clients…
Sally Chacatte
Working with Thomas makes our
recruitment process more robust and
objective but the benefits go far
beyond that. The Thomas tools help
our people to communicate more
effectively both with colleagues and
clients to form an important part of our
development programmes.

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Partner
Head of Human Resources

Client testimonial

We have seen an improvement in
the speed and quality of our people’s
development.
Philip Youell
We have used the Thomas Profiling to
assist us with the selection and
development of our senior people for
more than five years. In that time we have
seen an improvement in the speed and
quality of our people’s development.

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Chief Executive

Client testimonial

A very valuable product...
over the past year especially.
Thomas International PPA has
proved a very valuable product to
Austin Benn over the past year
especially, with proactive and
comprehensive advice and
guidance always at hand.

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Sarah Carter
Divisional Head

Client testimonial

Our experience using Thomas
Profiling is that they are vital tools for
supporting these processes.
The results are consistent…

Chris Thorne
Commercial Director

Recruitment and staff development has always
been part art, part science. The instincts of the
interviewer or manager will always play a vital
part in decision making. Our experience using
Thomas Profiling is that they are vital tools for
supporting these processes. The results are
consistent and most often reassure us we have
assessed a candidate correctly. They help
equally with planned staff reviews and often
provide insight into issues that may otherwise
remain undiscovered and unresolved.

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Client testimonial

Visit www.thomasinternational.net for videos and more info
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Next steps

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People Assessments Transform Performance

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