This document covers material from a workshop on third sector leadership and management. It discusses the differences between leadership and management, with leadership focusing on clarifying mission, motivating people, and focusing on tasks, while management focuses on efficient administration and processes. It also covers challenges of managing third sector organizations, including limited resources and demands for consensus. Project management concepts like objectives, timelines, budgets and deliverables are introduced. The leadership process of vision, inspiration and momentum is outlined. Good partnerships are defined as having clear benefits for both organizations, efficient decision-making, agreed upon roles and deliverables in writing, fairly distributed risks and benefits, manageable meetings and paperwork, trust between partners and enjoyment of working together.
2. Today’s session
Leadership: your experience
Leadership and management
Third sector management
Managing people, managing projects
Partnerships
3. Leadership vs management
“Management is about doing things right,
leadership is about doing the right thing.”
“Management is essentially about
resources, leadership is essentially about
people.”
From Allcock Tyler (2006)
4. Leadership vs management
“Management is concerned with the efficient
administration of the organisation…the
establishment of processes that make the
organisation work…the creation of structures…
development of plans, the control of budgets
and the costing of services.”
“Leadership is what clarifies the mission,
motivates people, seeks new opportunities,
gives organisations a sense of purpose and
focuses people on the task.”
From Hudson (2009)
5. Leadership vs management
“When acting as a manager, you are
required to engage the requisite process
– the standard operating procedure
(SOP) – to resolve the previously
experienced problem...when acting as a
leader, you are required to facilitate the
construction of an innovative response to
the novel or recalcitrant problem.”
From Grint (2010)
6. Managing in the third sector: challenges
1 The ambitions of many 3rd sector organisations
mean there is always more we can do.
2 Others will often try to intervene in your work and
manage for you, or resist your management
3 Some third Sector organisations demand
consensus for every decision
4 Users, beneficiaries, or members should be
empowered to make their own decisions
5 We need to do everything on the cheap – so no
resources for you!
6 We are all busy, and your senior manager is
more interested in delivery than in managing you
7 We are a charity, and we can’t tell our staff to
change, or, God forbid, get rid of them altogether
From Hudson (1995)
7. Features of Projects
Unique
A team effort
Specific objectives
Start & end date
Budget
Specific deliverables
Variables of size, complexity and duration
Can fit within larger projects
CHANGE!
9. LEADERSHIP PROCESS
Vision Inspiration
Positive image of what the
The ability to move
enterprise could become
people to action
Momentum
What carries the firm to
its destination
10. Good Partnerships
Clear and unambiguous benefits to each organisation
Efficient decision making methods for the partnership
Roles and deliverables agreed upfront and written down
Risks and benefits spread fairly between partners
Meetings and paperwork are kept manageable
People in the partnership enjoy working together
There is a high level of trust between partners
From Dearden-Philips (2008)
Solution: Make an annual workplan and be realistic, and ruthless, about prioritising. Of course the workplan needs to cover others and not just you. Solution: Carve out your own role, and define it clearly (and repeatedly) So board members, and professional people (health, social care, even trainers) can resist or meddle - you need to assess for yourself, and be polite but firm with others Solution: Strike a balance between those decisions that do and don’t need consensus, and be authoritative It’s ok to make decisions. See also stakeholder management coming up Solution: Steer clear of paternalism, build structures which allow and encourage user leadership But beware of pandering to one or two individuals Solution: Identify where savings can be made and ensure you argue (with evidence) for sufficient resources Fight for your rights – manage upwards Solution: push for the support that you need to do your job, from inside and outside the organisation It’s not about being needy. Use mentors too. Solution: Make very clear what you expect from others, and how you will measure success Get the right people on the bus! More important than anything else.
Unpredictable and sudden change A project is not an individual effort it requires a team! - find the balance
This is one way the leadership process has been boiled down to its essence. Quite useful (from Philip Styles at Cambridge U).