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Third Sector
Leadership and
Management

Workshop Three


                 Certificate in Higher Education
                       Charity & Social Enterprise
                                   Management
Today’s session
   Leadership: your experience

   Leadership and management

   Third sector management

   Managing people, managing projects

   Partnerships
Leadership vs management
“Management is about doing things right,
leadership is about doing the right thing.”

“Management is essentially about
resources, leadership is essentially about
people.”

From Allcock Tyler (2006)
Leadership vs management
“Management is concerned with the efficient
administration of the organisation…the
establishment of processes that make the
organisation work…the creation of structures…
development of plans, the control of budgets
and the costing of services.”
“Leadership is what clarifies the mission,
motivates people, seeks new opportunities,
gives organisations a sense of purpose and
focuses people on the task.”
From Hudson (2009)
Leadership vs management
“When acting as a manager, you are
required to engage the requisite process
– the standard operating procedure
(SOP) – to resolve the previously
experienced problem...when acting as a
leader, you are required to facilitate the
construction of an innovative response to
the novel or recalcitrant problem.”

From Grint (2010)
Managing in the third sector: challenges

1 The ambitions of many 3rd sector organisations
mean there is always more we can do.
2 Others will often try to intervene in your work and
manage for you, or resist your management
3 Some third Sector organisations demand
consensus for every decision
4 Users, beneficiaries, or members should be
empowered to make their own decisions
5 We need to do everything on the cheap – so no
resources for you!
6 We are all busy, and your senior manager is
more interested in delivery than in managing you
7 We are a charity, and we can’t tell our staff to
change, or, God forbid, get rid of them altogether
From Hudson (1995)
Features of Projects

   Unique
   A team effort
   Specific objectives
   Start & end date
   Budget
   Specific deliverables
   Variables of size, complexity and duration
   Can fit within larger projects
   CHANGE!
Project Management

                     Cost




 Time                       Quality
LEADERSHIP PROCESS

         Vision                    Inspiration

Positive image of what the
                                        The ability to move
enterprise could become
                                        people to action


                            Momentum
 What carries the firm to
 its destination
Good Partnerships
Clear and unambiguous benefits to each organisation

Efficient decision making methods for the partnership

Roles and deliverables agreed upfront and written down

Risks and benefits spread fairly between partners

Meetings and paperwork are kept manageable

People in the partnership enjoy working together

There is a high level of trust between partners
From Dearden-Philips (2008)
Written assignment


                 Q&A
Andy Brady                   Contact Details
0845 196 6888

07906 617004

andrew.brady@anglia.ac.uk

www.3rdsectorfutures.co.uk

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Third Sector Leadership and Management Workshop

  • 1. Third Sector Leadership and Management Workshop Three Certificate in Higher Education Charity & Social Enterprise Management
  • 2. Today’s session  Leadership: your experience  Leadership and management  Third sector management  Managing people, managing projects  Partnerships
  • 3. Leadership vs management “Management is about doing things right, leadership is about doing the right thing.” “Management is essentially about resources, leadership is essentially about people.” From Allcock Tyler (2006)
  • 4. Leadership vs management “Management is concerned with the efficient administration of the organisation…the establishment of processes that make the organisation work…the creation of structures… development of plans, the control of budgets and the costing of services.” “Leadership is what clarifies the mission, motivates people, seeks new opportunities, gives organisations a sense of purpose and focuses people on the task.” From Hudson (2009)
  • 5. Leadership vs management “When acting as a manager, you are required to engage the requisite process – the standard operating procedure (SOP) – to resolve the previously experienced problem...when acting as a leader, you are required to facilitate the construction of an innovative response to the novel or recalcitrant problem.” From Grint (2010)
  • 6. Managing in the third sector: challenges 1 The ambitions of many 3rd sector organisations mean there is always more we can do. 2 Others will often try to intervene in your work and manage for you, or resist your management 3 Some third Sector organisations demand consensus for every decision 4 Users, beneficiaries, or members should be empowered to make their own decisions 5 We need to do everything on the cheap – so no resources for you! 6 We are all busy, and your senior manager is more interested in delivery than in managing you 7 We are a charity, and we can’t tell our staff to change, or, God forbid, get rid of them altogether From Hudson (1995)
  • 7. Features of Projects  Unique  A team effort  Specific objectives  Start & end date  Budget  Specific deliverables  Variables of size, complexity and duration  Can fit within larger projects  CHANGE!
  • 8. Project Management Cost Time Quality
  • 9. LEADERSHIP PROCESS Vision Inspiration Positive image of what the The ability to move enterprise could become people to action Momentum What carries the firm to its destination
  • 10. Good Partnerships Clear and unambiguous benefits to each organisation Efficient decision making methods for the partnership Roles and deliverables agreed upfront and written down Risks and benefits spread fairly between partners Meetings and paperwork are kept manageable People in the partnership enjoy working together There is a high level of trust between partners From Dearden-Philips (2008)
  • 12. Andy Brady Contact Details 0845 196 6888 07906 617004 andrew.brady@anglia.ac.uk www.3rdsectorfutures.co.uk

Editor's Notes

  1. Here is the plan for today
  2. Here is the plan for today
  3. Here is the plan for today
  4. Here is the plan for today
  5. Solution: Make an annual workplan and be realistic, and ruthless, about prioritising. Of course the workplan needs to cover others and not just you. Solution: Carve out your own role, and define it clearly (and repeatedly) So board members, and professional people (health, social care, even trainers) can resist or meddle - you need to assess for yourself, and be polite but firm with others Solution: Strike a balance between those decisions that do and don’t need consensus, and be authoritative It’s ok to make decisions. See also stakeholder management coming up Solution: Steer clear of paternalism, build structures which allow and encourage user leadership But beware of pandering to one or two individuals Solution: Identify where savings can be made and ensure you argue (with evidence) for sufficient resources Fight for your rights – manage upwards Solution: push for the support that you need to do your job, from inside and outside the organisation It’s not about being needy. Use mentors too. Solution: Make very clear what you expect from others, and how you will measure success Get the right people on the bus! More important than anything else.
  6. Unpredictable and sudden change A project is not an individual effort it requires a team! - find the balance
  7. This is one way the leadership process has been boiled down to its essence. Quite useful (from Philip Styles at Cambridge U).