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Organizational Behavior –
Healthier * Cleaner * Safer
Why ThermoFisher?
About ThermoFisher Scientific
Thermofisher
Thermo Fisher Scientific is multinational, Biotechnology product
development company (B2B)
Formed in 2006;After merger of Thermo Electron(founded in 1956)
and Fisher scientific(founded in 1902)
• They are in business of Manufacturing, Servicing, Biotech
Solution & application and R&D.
• We are focusing on their India's operation
• Operations in India:- Sales and Marketing
Servicing and maintenance
Logistics
Application Support
JOURNEY
Organization Structure & Design
Hybrid structure
Divisional +
Geographical
• PICTURE HERE
Organization Configuration
Mintzberg model
Mechanistic or Organic Design?
ThermoFisher has a mix of both the
designs. For operating such a huge
company, bureaucratic rules are
imperative. At the same time this
company which is driven by innovation
needs organic deign for flexibility and
innovation.
Strategy
• Differentiation Strategy
• Analyzer Strategy
• Global Strategy for standardize
products
• Multi-domestic Strategy for
marketing, sales and services
Measuring effectiveness
1. Goal Approach - Revenue
2. Internal Process Approach
- Globally no union
- No strikes
- Smooth well oiled internal process and good
communication
- Well connected with HR
- Use of SAP and LOTUS notes for sharing information
-Dept. activities are well linked with one another to ensure
high productivity
3. Strategic Constituents Approach
Key stakeholders are community, customers and employees
Integrated Model
Relationship with Organizations
Resource Dependency Theory
Tie up:- Hitachi for manufacturing PCBs
(patented)Exclusively for TF
It has acquired no. companies in last few year
on whom it was depended.
Acquisitions and Brands Currently Owned by Thermo-Fisher
Entering the Global Arena
Motivations for global expansion
• Economy of scope:
• Low cost of production
-China, India
Culture
Culture:
Culture: Formals, Open Cubical for all, walls with
picture of DNA and related information
Underlying values: Collaboration, Team Work,
Constant Change, Giving respect to all, Helping each
other, Ethical, High commitment towards work.
CSR
Ethics
Role model
Values
ROLE MODEL
Embody the 4-I Values
Delight Customers
Communicate openly and honestly
Focus on growth
Champion employee development
Culture change And Thermofisher
LifeTech Co. : Acquired by TF in 2013
• Culture in LifeTech: Employees could spend longer
time with customers for service related issues even
when instruments are out of warranty and contracts,
but it is changed after Acquisition. Converts.
• Now TF is more focused on revenue
Control and T.F.
Performance Management And Development
(PMD)
• Bureaucratic control
• Outcome Control
Communication and coordination
Intranet
Knowledge Sharing
ERP
SAP
Customer Relationship
E- Business
Size andThermo Fisher
• Global Employees: 50,000
• - Revenue of 17.1 Billion dollars for ‘ 13- ‘14
• - Giant Company but it has flavour of small
co.
- Formalization along with Decentralization
• A giant company with a mindset of a small
company
Work Place Technology andDesign
-Semi Automated plants
-Use of machines as well as human labour
-Small Batch production for instruments and large batch
production for consumables
Change Of Strategy with change in technology
• Started obsoleting capillary sequencer instrument
and its services to motivate sales of new technology
based next generation sequencers
(based on semiconductor chip for sequencing)
• Use of Lotus Note software for knowledge and
information sharing purpose as well as for tracking
employees daily activity.
Thank You

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Thermofisher scientific ltd- organisational behaviour

  • 4. Thermofisher Thermo Fisher Scientific is multinational, Biotechnology product development company (B2B) Formed in 2006;After merger of Thermo Electron(founded in 1956) and Fisher scientific(founded in 1902) • They are in business of Manufacturing, Servicing, Biotech Solution & application and R&D. • We are focusing on their India's operation • Operations in India:- Sales and Marketing Servicing and maintenance Logistics Application Support
  • 6. Organization Structure & Design Hybrid structure Divisional + Geographical
  • 9. Mechanistic or Organic Design? ThermoFisher has a mix of both the designs. For operating such a huge company, bureaucratic rules are imperative. At the same time this company which is driven by innovation needs organic deign for flexibility and innovation.
  • 10. Strategy • Differentiation Strategy • Analyzer Strategy • Global Strategy for standardize products • Multi-domestic Strategy for marketing, sales and services
  • 11. Measuring effectiveness 1. Goal Approach - Revenue 2. Internal Process Approach - Globally no union - No strikes - Smooth well oiled internal process and good communication - Well connected with HR - Use of SAP and LOTUS notes for sharing information -Dept. activities are well linked with one another to ensure high productivity 3. Strategic Constituents Approach Key stakeholders are community, customers and employees
  • 13. Relationship with Organizations Resource Dependency Theory Tie up:- Hitachi for manufacturing PCBs (patented)Exclusively for TF It has acquired no. companies in last few year on whom it was depended.
  • 14. Acquisitions and Brands Currently Owned by Thermo-Fisher
  • 15. Entering the Global Arena Motivations for global expansion • Economy of scope: • Low cost of production -China, India
  • 17. Culture: Culture: Formals, Open Cubical for all, walls with picture of DNA and related information Underlying values: Collaboration, Team Work, Constant Change, Giving respect to all, Helping each other, Ethical, High commitment towards work. CSR Ethics Role model
  • 19. ROLE MODEL Embody the 4-I Values Delight Customers Communicate openly and honestly Focus on growth Champion employee development
  • 20. Culture change And Thermofisher LifeTech Co. : Acquired by TF in 2013 • Culture in LifeTech: Employees could spend longer time with customers for service related issues even when instruments are out of warranty and contracts, but it is changed after Acquisition. Converts. • Now TF is more focused on revenue
  • 21. Control and T.F. Performance Management And Development (PMD)
  • 22. • Bureaucratic control • Outcome Control
  • 23. Communication and coordination Intranet Knowledge Sharing ERP SAP Customer Relationship E- Business
  • 24. Size andThermo Fisher • Global Employees: 50,000 • - Revenue of 17.1 Billion dollars for ‘ 13- ‘14 • - Giant Company but it has flavour of small co. - Formalization along with Decentralization • A giant company with a mindset of a small company
  • 25. Work Place Technology andDesign -Semi Automated plants -Use of machines as well as human labour -Small Batch production for instruments and large batch production for consumables Change Of Strategy with change in technology • Started obsoleting capillary sequencer instrument and its services to motivate sales of new technology based next generation sequencers (based on semiconductor chip for sequencing) • Use of Lotus Note software for knowledge and information sharing purpose as well as for tracking employees daily activity.