MBA | School Of Management,
A British Multinational grocery and general merchandise retailer
“Grocery market leader” in the UK.
Second-largest retailer in the world measured by profits
Third-largest retailer in the world measured by revenues.
Stores in 14 countries across Asia, Europe and North America.
The company was founded in 1919 by Jack Cohen
Tesco brand first appeared in 1924.
Type : Public limited company
Traded As : LSE: TSCO
Industry : Retailing Stores Network
Founded In : 1919(In East London)
Founder : Jack Cohen
Headquarters : Cheshunt, Broxbourne, Hertfordshire,
Locations : 5,380 Stores
Key People : David Reid(Chairman)
Philip Clarke(Chief Executive)
Products : Groceries, Consumer Goods,
Financial Services, Telecoms
EMPLOYEE NEED OF
Tesco needs people :
Both store-based and non-store jobs
Positions become available because:
• New stores - UK and also expands internationally
• Vacancies arise - as employees leave the company
• New types of jobs - changes in processes and
Analyzing an organization's likely future needs for people in terms of
To plan how those needs can be met through recruitment and
WORKFORCE PLANNING TABLE
Tesco uses a workforce planning table to establish the likely demand
for new staff ( managerial and non-managerial positions).
This planning process Runs each year from the last week in
There are quarterly reviews in May, August and November.
An important element clear,
1. Job descriptions and
2. Person specification
At Tesco these documents are combined:
Job Non- food manager
Reports to Store manager
Area of business Stores all non- food areas
Job purpose To drive business improvements and
performance in non food.
To coach and develop the non food team to
give customers the best service.
Skills Leadership skills, such as influencing
others and decision making.
Operation staff, such as managing staff
and stock management.
General skills, such as communication,
planning and problem solving.
There are six work levels within the organisation.
Work level 6 – Creating the purpose, values and goals for Tesco
Responsibility for Tesco’s performance
Work level 5 –Responsible for the performance of Tesco as a whole.
Work level 4 – Supporting operating units and recommending strategic
Work level 3 – Running an operating unit
Work level 2 – Leading a team of employees who deal directly with
Work level 1 – Directly deal with customers.
PRINCIPLES OF MGMT
MODE OF RECRUITMENT
Internal recruitment: ‘talent planning’.
- To fill many vacancies from within the company
- To fill vacancies from outside the company
Applications are made online(www.tesco-careers.com) for
People interested in store-based jobs with Tesco can approach stores
with their CV or register though Job centre Plus.
‘Job type match’ tool on
its careers web page.
(People interested in working
for Tesco can see where
they might fit in before applying.)
Seek the most cost-effective way of attracting the right applicants :
• Advertising the post internally on its intranet for two weeks.
• website www.tesco-careers.com
• Through vacancy boards in stores.
• Through television and radio
• Advertisements on Google
• In magazines “Appointment Journal”
Screening applicant’s curriculum vitae (CV).
- Candidate’s education and job history to date.
- To assess whether an applicant matches the
person specification for the job.
Internal Assessment centers
- In store and are run by managers
- Applicants are given various exercises
a. Team-working activities
b. Problem solving exercises.
• Candidates approved by the internal assessment centers
• Line managers are offered to take part in the interview to make sure
that the candidate fits the job requirements.
Tesco is a major international company with many job opportunities,
-(management, graduate, school leaver and apprentice posts).
Tesco needs to have people with the right skills and behaviors to
support its growth and development.
Tesco has clear organizational structures, detailed job descriptions
and person specifications.
Workforce planning is vital for a business
To meet its future demands for staff.
It allows a business to train existing staff
To take new responsibilities and
To recruit new staff to fill vacancies
To meet skill shortages
It provides user-friendly ways of applying for jobs and a
consistent approach to recruitment and selection.
The employees are treated as an integral part of the business and are
called as ‘associates’ which makes them feel a part of the company
and hence motivates them to give their best.
All associates and their families are provided with health coverage
and this program is being implemented currently (Health &
’10 Foot Rule’. As per this rule, associates have to pledge that
whenever they come within 10 feet of a customer, they would look at
them in the eye, greet them and ask them if they require any
RECRUITMENT AND SELECTION
• The Wal-Mart recruitment is done through online website
• Register for an Applicant Account
• Complete the Wal-Mart Job Application
• Wal-Mart Employment Questionnaire
• Wal-Mart Pre-Employment Assessment Test
This retail Wal-Mart assessment test has 65 questions in four
• Passing the Pre-Employment Test
• Wal-Mart Interview