- Tuncan fertiliser company manufactures cattle and boiler feed products with production based in Kanpur, UP and marketing office in Lucknow. - The company faced problems with foreign competition and decreasing government subsidies. It hired IIM Lucknow professors to analyze its marketing practices. - The professors found issues with the company's discriminatory payment systems between salespeople, arbitrary sales quota setting methods, and sales forecasting approaches. They recommended eliminating discrimination, using activity quotas, point of sale quotas, and sales forecasting based on territory potential to address these issues.