1) The therapeutic relationship is crucially important for treatment, especially for those with psychoses or borderline states. Developing trust and an alliance is essential.
2) Feelings of safety, boundaries, structure, clarity and consistency are vital for creating a "holding environment" where clients feel secure enough to do inner work.
3) Engagement requires attuning to clients through mirroring, presence, listening with empathy and understanding their perspectives, even when distorted.
4) Transference and countertransference provide important information if used as clinical tools rather than liabilities. With self-aware