2015 Global Trend Forecast (Technology, Media & Telecoms)CM Research
Global Trend Forecast Report: Technology, Media & Telecoms
by CM Research
This report is an extract from the fourth edition of our Global TMT Trend Forecast series, originally published on 16 July 2014. In it, we identify the major disruptive technologies that we will see in 2014/15 and predict how they will impact the world’s largest technology, media and telecom (TMT) companies.
Five Disruptive Technologies and Their Impact on Connecticut's JobsBillKelvie
Technology disruption will cause the loss of 47% of jobs according to a recent Oxford study. This research looks at five technologies which will drive this wrenching change: Artificial Intelligence, Autonomous Vehicles, Electronic Commerce, Internet of Things and Robotics. It examines the impact on CT but is very applicable to the United States as well.
New Industrial Revolution(s) and Future ScenariosRobin Teigland
My slides from the first day of the DecodingX Executive Education Program in Digital Transformation at the Stockholm School of Economics (https://exedsse.se/program/decoding-x/) in March 2018.
2015 Global Trend Forecast (Technology, Media & Telecoms)CM Research
Global Trend Forecast Report: Technology, Media & Telecoms
by CM Research
This report is an extract from the fourth edition of our Global TMT Trend Forecast series, originally published on 16 July 2014. In it, we identify the major disruptive technologies that we will see in 2014/15 and predict how they will impact the world’s largest technology, media and telecom (TMT) companies.
Five Disruptive Technologies and Their Impact on Connecticut's JobsBillKelvie
Technology disruption will cause the loss of 47% of jobs according to a recent Oxford study. This research looks at five technologies which will drive this wrenching change: Artificial Intelligence, Autonomous Vehicles, Electronic Commerce, Internet of Things and Robotics. It examines the impact on CT but is very applicable to the United States as well.
New Industrial Revolution(s) and Future ScenariosRobin Teigland
My slides from the first day of the DecodingX Executive Education Program in Digital Transformation at the Stockholm School of Economics (https://exedsse.se/program/decoding-x/) in March 2018.
Where do telecom operators go from here?CM Research
Why have telecom operators performed so badly over the last decade and what strategy do they need to adopt in order to remain relevant in the Digital World?
Telcos’ have consistently underperformed analyst and market expectations … their stock market recoveries after the 2000 crash and the 2007 crash were weak relative to the rest of TMT.
Their core revenues – voice, messaging and internet access – are now in terminal decline (or at least moving towards terminal decline).
Their future is tied to over-the-top services such as internet TV, mobile payments and cloud services.
Telcos remain the most over-regulated part of the internet value chain, so any super-normal profits they attempt to make from new technology cycles risk being capped by the regulator.
In order to survive, Telcos need to latch on to one of the many emerging technology cycles mentioned on page 19.
But they also need to change their business models:
- By moving towards software services
- By restructuring their businesses such that their new products are not regulated
- By consolidating to eliminate excess competition
SK Telecom is an example of how the move to software can raise shareholder returns.
BT’s ring-fencing of its regulated activity into Openreach is an example of the type of internal restructuring that can raise shareholder returns
AT&T and Verizon are living proof that industry consolidation will raise shareholder returns.
The LegalTech Fund industry briefing April 2020Zach Posner
A few thoughts from The LegalTech Fund on the changing legal tech world. These were pulled from a few closed-door briefing sessions. These are for informational purposes only.
A high-level overview of the state and local government technology (GovTech) market. If you're interested in including your company in future research and editorial, please submit it at http://labs.erepublic.com/startups.
Technology is not only shaping our lives, but it is also affecting how business is done and how successful it will be. Neil Haboush a reputable businessman in sales and technology puzzle over the technology trends that will impact 2020. Here are the biggest business technology trends in 2020.
https://hackernoon.com/6-biggest-business-technology-trends-in-2020-00q32d9
Veber FinTech Vs Banking consumer reportMarie Johnson
The Veber FinTech Consumer Survey was based on discovering user perceptions of Banking, a once stable and traditional industry landscape, in comparison to what we’re now seeing which is the ever changing innovative FinTech market. The survey focusses on the trends of FinTech and whether the face of traditional banking will change by 2020.
The white paper also includes video extracts from leading FinTech experts and an exclusive interview with
George Huntley, COO The Money Platform. George gives an in depth account of his FinTech startup journey and his views on the Banking industry and the rise of FinTech.
OECD Digital Economy Outlook 2017: Setting the foundations for the digital tr...innovationoecd
The Digital Economy Outlook 2017 shows how Internet infrastructure and usage varies across countries and firms in the OECD area. It looks at policy implications of the digital transformation as well as a wide array of trends. Report available at http://oe.cd/deo2017 - See also the OECD Going Digital project: www.oecd.org/going-digital
Follow me on Twitter @hongsuhyeon. Questions? christine.hong.govtech@gmail.com
The government technology (“govtech”) industry is an emerging ecosystem that has the potential to transform governments. The paper maps out the ecosystem and provide a quantitative understanding of its growth trajectory by answering the following four questions:
1. What is the definition of govtech?
2. What does the ecosystem look like?
3. How is the ecosystem changing?
4. What factors will accelerate market take-off?
In order to answer these questions, experts in the biggest govtech companies, the venture capital community, government and opinion leaders were interviewed. Moreover, the paper selected 98 of the most notable govtech companies in United States based on sources like Govtech.com’s Govtech 100 list, and tracked their private capital deal flows from 2004 to 2015. Details of the Deal Flow Database and the methodology are in the appendix.
B2B Transformation in the Electronics IndustryPaul Brody
How are the same trends that affect the consumer electronics industry going to affect companies operating in the B2B space? This presentation from IBM's electronics global leadership forum takes you through case examples and recommendations.
For this paper, we interviewed some of the leading voices in the connected car industry to uncover some of the trends influencing the market, and what it might mean for the future of any business seeking to capitalize on this radical change in how we live and move. We examine how these changes are fundamentally altering the talent landscape in the industry, heralding the arrival of a new breed of executives to fill an evolving talent gap in the mobility sector; created by the convergence of the traditional automotive sector and a myriad of outside influences.
By 2020, a projected 50 billion devices will be connected to the internet, storing and transmitting massive amounts of data in real-time. This is the "Internet of things". From connected cars to smart thermostats, consumers and businesses alike are rushing into new technologies that improve the way in which they live and operate.
With businesses across all sectors seeking new ways to adopt technologies that improve efficiency, legislators and regulators continue to identify and grapple with public policy concerns. The benefits are real –a projected global worth of more than $6 trillion – but balancing privacy protections with restraints on innovation are less certain.
Where do telecom operators go from here?CM Research
Why have telecom operators performed so badly over the last decade and what strategy do they need to adopt in order to remain relevant in the Digital World?
Telcos’ have consistently underperformed analyst and market expectations … their stock market recoveries after the 2000 crash and the 2007 crash were weak relative to the rest of TMT.
Their core revenues – voice, messaging and internet access – are now in terminal decline (or at least moving towards terminal decline).
Their future is tied to over-the-top services such as internet TV, mobile payments and cloud services.
Telcos remain the most over-regulated part of the internet value chain, so any super-normal profits they attempt to make from new technology cycles risk being capped by the regulator.
In order to survive, Telcos need to latch on to one of the many emerging technology cycles mentioned on page 19.
But they also need to change their business models:
- By moving towards software services
- By restructuring their businesses such that their new products are not regulated
- By consolidating to eliminate excess competition
SK Telecom is an example of how the move to software can raise shareholder returns.
BT’s ring-fencing of its regulated activity into Openreach is an example of the type of internal restructuring that can raise shareholder returns
AT&T and Verizon are living proof that industry consolidation will raise shareholder returns.
The LegalTech Fund industry briefing April 2020Zach Posner
A few thoughts from The LegalTech Fund on the changing legal tech world. These were pulled from a few closed-door briefing sessions. These are for informational purposes only.
A high-level overview of the state and local government technology (GovTech) market. If you're interested in including your company in future research and editorial, please submit it at http://labs.erepublic.com/startups.
Technology is not only shaping our lives, but it is also affecting how business is done and how successful it will be. Neil Haboush a reputable businessman in sales and technology puzzle over the technology trends that will impact 2020. Here are the biggest business technology trends in 2020.
https://hackernoon.com/6-biggest-business-technology-trends-in-2020-00q32d9
Veber FinTech Vs Banking consumer reportMarie Johnson
The Veber FinTech Consumer Survey was based on discovering user perceptions of Banking, a once stable and traditional industry landscape, in comparison to what we’re now seeing which is the ever changing innovative FinTech market. The survey focusses on the trends of FinTech and whether the face of traditional banking will change by 2020.
The white paper also includes video extracts from leading FinTech experts and an exclusive interview with
George Huntley, COO The Money Platform. George gives an in depth account of his FinTech startup journey and his views on the Banking industry and the rise of FinTech.
OECD Digital Economy Outlook 2017: Setting the foundations for the digital tr...innovationoecd
The Digital Economy Outlook 2017 shows how Internet infrastructure and usage varies across countries and firms in the OECD area. It looks at policy implications of the digital transformation as well as a wide array of trends. Report available at http://oe.cd/deo2017 - See also the OECD Going Digital project: www.oecd.org/going-digital
Follow me on Twitter @hongsuhyeon. Questions? christine.hong.govtech@gmail.com
The government technology (“govtech”) industry is an emerging ecosystem that has the potential to transform governments. The paper maps out the ecosystem and provide a quantitative understanding of its growth trajectory by answering the following four questions:
1. What is the definition of govtech?
2. What does the ecosystem look like?
3. How is the ecosystem changing?
4. What factors will accelerate market take-off?
In order to answer these questions, experts in the biggest govtech companies, the venture capital community, government and opinion leaders were interviewed. Moreover, the paper selected 98 of the most notable govtech companies in United States based on sources like Govtech.com’s Govtech 100 list, and tracked their private capital deal flows from 2004 to 2015. Details of the Deal Flow Database and the methodology are in the appendix.
B2B Transformation in the Electronics IndustryPaul Brody
How are the same trends that affect the consumer electronics industry going to affect companies operating in the B2B space? This presentation from IBM's electronics global leadership forum takes you through case examples and recommendations.
For this paper, we interviewed some of the leading voices in the connected car industry to uncover some of the trends influencing the market, and what it might mean for the future of any business seeking to capitalize on this radical change in how we live and move. We examine how these changes are fundamentally altering the talent landscape in the industry, heralding the arrival of a new breed of executives to fill an evolving talent gap in the mobility sector; created by the convergence of the traditional automotive sector and a myriad of outside influences.
By 2020, a projected 50 billion devices will be connected to the internet, storing and transmitting massive amounts of data in real-time. This is the "Internet of things". From connected cars to smart thermostats, consumers and businesses alike are rushing into new technologies that improve the way in which they live and operate.
With businesses across all sectors seeking new ways to adopt technologies that improve efficiency, legislators and regulators continue to identify and grapple with public policy concerns. The benefits are real –a projected global worth of more than $6 trillion – but balancing privacy protections with restraints on innovation are less certain.
CIO Council's White Paper: Networks of the FutureNeil McDonnell
The Innovation Committee of the Chief Information Officers Council put out this white paper to provide Federal Government CIOs insight into the next generation of network technologies and how they will impact agencies.
Neil McDonnell and the GovCon Chamber of Commerce is bringing this document to industry as part of our commitment to find and share information that will help small businesses better prepare to serve the federal market.
Over the last seven years, MENA and CEE have received total capital investment of more than $5 billion. We see the results with prominent exits in the regions; some of the big winners are UIPATH (CEE), Trendyol (Turkey), and Careem (MENA).
There is even more potential for significant returns to come. Check it out inside.
Project 2020
Scenarios for the Future of Cybercrime -
White Paper for Decision Makers
2
Contents
1. About Project 2020 3
2. Implications for Cybersecurity Stakeholders 3
3. Cybercriminal Threats 6
4. The View from 2012 8
5. Scenario Narratives for 2020 10
a. Citizen - Kinuko 10
b. Business - Xinesys Enterprises and Lakoocha 14
c. Government - South Sylvania 19
6. Beyond 2020 24
Appendix – Scenario Method 25
3
1. About Project 2020
Project 2020 is an initiative of the International Cyber Security
Protection Alliance (ICSPA). Its aim is to anticipate the future of
cybercrime, enabling governments, businesses and citizens to
prepare themselves for the challenges and opportunities of the
coming decade. It comprises a range of activities, including
common threat reporting, scenario exercises, policy guidance and
capacity building.
The scenarios in this document are not predictions of a single
future. Rather, they are descriptions of a possible future, which
focuses on the impact of cybercrime from the perspectives of an
ordinary Internet user, a manufacturer, a communications service
provider and a government. The events and developments
described are designed to be plausible in some parts of the world,
as opposed to inevitable in all. They take their inspiration from
analysis of the current threat landscape, the expert opinion of
ICSPA members and extensive horizon scanning, particularly of
emerging technologies.
The European Cybercrime Centre (EC3) at Europol and the ICSPA
would like to express their heartfelt thanks to the Global Review
Panel of experts from governments, international organisations,
industry and academia who took the time to validate the scenarios.
This document is undoubtedly the better for it.
2. Implications for Cybersecurity Stakeholders
The scenarios presented in Section 5 raise a number of questions to
be answered by today’s stakeholders and decision makers. These
include:
• Who owns the data in networked systems, and for how
long?
• Who will distinguish between data misuse and legitimate
use, and will we achieve consistency? What data will the
authorities be able to access and use for the purposes of
preventing and disrupting criminal activity?
• Who covers (and recovers) the losses, both financial and in
terms of data recovery?
• Who secures the joins between services, applications and
networks? And how can objects that use different technologies
operate safely in the same environment?
4
• Do we want local or global governance and security
solutions?
• Will we be able to transit to new governance and business
models without causing global shocks, schisms and
significant financial damage?
If these questions remain unanswered, or the responses are
uncoordinated, we risk imposing significant barriers to the
technological advantages prom.
World Economic Forum Tipping Points ReportSergey Nazarov
Describes how 10% of global GDP will be on the blockchain and the value of the monumental shift started by Bitcoin.
Features SmartContract.com as The Shift in Action" for blockchain technology.
Released by Essence, this report looks at the future of advertising based on the predictions of experts across academia, business, marketing, technology, publishing, and advertising trade organizations around the world.
PTC Product Lifecycle Stories eMagazine - Spring 2014PTC
The Spring 2014 edition of the PTC PRODUCT LIFECYCLE STORIES EMAGAZINE
features in-depth reporting and expert commentary on the issues impacting manufacturing, engineering, and product development today. This issue features stories on the Internet of Things, Robots at the World Cup in Brazil, 3D Printing in the Aerospace Industry, Speed Dating Approach to Collaboration, Surgical Robotics, Builder Bots, Consumer Adoption of 3D Printing, and Supply Chain Visibility.
Follow the PTC Product Lifecycle Stories Blog for regular stories on manufacturing trends and design innovation=> http://blogs.ptc.com
Visit our eMagazine hub for all editions and optimal viewing=> http://ptc-product-lifecycle-stories-emagazine.uberflip.com/h/c/41059-ptc-product-lifecycle-stories-emagazine
No Hands: The Autonomous Future of TruckingCognizant
The impacts of autonomous trucking will reverberate far beyond the trucking industry. As members of the workforce, public policy proponents, technology strategists and business leaders grapple with the technological, economic and cultural fall-out of self-driving trucks, what happens next could serve as a template for other fields influenced by AI.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
3. 3
The Old World
For 30 years, America’s tech industry has enjoyed
an unparalleled reputation among Americans and
policymakers across the political spectrum.
Consumers were in love with the powerful new
internet services and happy to accept the terms
of services and privacy policies they didn’t even
read, let alone understand.
Meanwhile, policymakers and regulators were
careful to give companies the freedom to
innovate and avoided imposing significant
burdens that might slow investment or limit
startup activity.
4. 4
The New Normal?
But tech is no longer the underdog. Today, seven of
the top ten most valuable firms in the world are
tech companies.
Tech's favorability is plummeting and distrust is
growing. The result is that policymakers and
regulators are more skeptical than ever.
They have shifted from removing red tape to
holding tech companies and their leaders more
accountable.
How tech deals with this moment will determine
whether it will return to the role as America’s
darling or be scrutinized and potentially regulated.
5. 5
America Loves Tech (Still)
81%
INTERNET &
INNOVATION MADE LIFE
BETTER
MADE RELATIONSHIPS WITH
FAMILY/FRIENDS MORE IMPACTFUL
42%
Americans are still in love with the
internet and smartphones, and all the
amazing tools and services that they
enable.
POSITIVE/NEUTRAL OPINION
OF TECH INDUSTRY
81 %
The survey of 1,040 U.S. consumers was conducted by Survey Monkey from May 15-
22. The survey has a margin of error of +/- 3.5 at a 95 percent confidence level.
6. 6
51 %
INTERNET AND SOCIAL
MEDIA HAVE A NEGATIVE
IMPACT ON SOCIETY
POLICYMAKERS NOT
KEEPING UP WITH PACE OF
TECH CHANGE
72 %
NEED MORE REGULATIONS ON
INTERNET AND NEW TECHNOLOGIES
41%
TECHNOLOGY MAKING THE
GAP BETWEEN RICH AND POOR
WORSE
38%
Americans are increasingly fearful about the impact of new technologies like AI
and self-driving cars. Recent scandals have spurred criticism and concerns about
internet companies and other existing technology.
But Fears Are Emerging
7. 7
Distrust of Tech Companies Growing
49 %
PACE OF CHANGE TOO FAST AI, AVS AND ROBOTS WILL REDUCE
JOB OPPORTUNITIES FOR
AMERICANS
60%
WOULD NOT PROVIDE HIGHLY
PERSONAL INFORMATION TO
REDUCE COMMUTE
67 %
At the same time, recent revelations about Fake News and privacy
breaches show Americans and American regulators have lost trust in
tech companies to protect their data, their jobs or their democracy.
9. 9
2017 U.S. VENTURE CAPITAL
SPENDING
$17.6 Billion
Invested
REGULATED & TRUST-CRITICAL
INDUSTRIES
• Robotics, Drones and Automation
• Transportation
• Smart Cities and IoT
• Digital Health
• Blockchain
• Augmented Reality
30 %
The trust gap is a threat to the future of the entire industry.
Tech Betting its Future on Trust
Based on Crunchbase data for Venture Capital in 2017 as analyzed by Vrge Analytics.
10. 10
6 Major Investment Trends
Blockchain
$883 M
Transportation
$1.3 B
Smart Cities
$2.24B
Robotics
$2.4 B
Digital Health
$6.342 B
Augmented Reality
$538 MIn 2017, six of the largest areas of investment
by VCs and large tech firms were in technologies
that are either highly regulated or raise
significant policy and social issues.
Based on Crunchbase data for Venture Capital in 2017 as analyzed by Vrge Analytics.
11. 11
Disruption Threat Vectors
SOCIAL
ANGST
Truly innovative technologies
and business models often
run up against existing social
and cultural norms and
expectations.
POLICY
CHALLENGES
As tech seeks to disrupt highly
regulated industries, the policy
hurdles grow more challenging.
BUSINESS
CONFLICT
New businesses models are
likely to face litigation,
negative media and other types
of business conflict.
12. 12
Robots with Jobs
Will robots create or destroy jobs?
Policymakers want the answer to this
question and could regulate the industry
away if they don’t like what they find.
BUSINESS CONFLICT – MEDIUM
These challenges will primarily comprise of smaller
battles over technology standards, IP and use of
public goods.
SOCIAL ANGST – HIGH
Robots, drones and AI are already meeting massive
social and cultural challenges that are unlikely to
let up anytime soon.
POLICY CHALLENGES – HIGH
Regulatory battles are well underway, and the
industry will be mired in long term challenges on
the regulatory and policy front.
13. 13
SKIES
Aerial drones are hard at
work in Australia, New
Zealand and Europe,
while regulatory
roadblocks and safety
concerns are keeping
them grounded in the U.S.
FARMS
Across the board, there
is increased investment
in agricultural robots
that monitor crops,
manage pests, fertilize
and harvest more
efficiently.
AISLES
Retailers and corporate
offices are testing
robots that work
alongside humans to
improve efficiency, but
this is creating jobs and
safety concerns.
SIDEWALKS
City sidewalks are a
major battleground for
testing delivery robots
with concerns over
public space, data
ownership and jobs.
Growth Trends
14. 14
ROBOTS TAKING JOBS
Companies must demonstrate how these new ecosystems
will be net creators of quality jobs by identifying the new
opportunities created by connecting customers and
services.
SKYNET IS NOT COMING
Companies have an obligation to explain how humans and
robots will work together in a way that does not evoke The
Terminator. And please don’t forget to include humans
in commercials and marketing. Automated assembly
lines might look great on camera, but they don't resonate
with consumers.
STANDARDIZING STANDARDS
Companies must engage with regulatory bodies and
policymakers early in the process to ensure constructive
dialogue about the technical details of standards.
BAN THE BAN
In cities and other jurisdictions
considering robot delivery bans, it’s key
to create a story and a local footprint to
demonstrate how a given program helps
the community and supports the local
economy and jobs.
FUTURE OF WORK
This is a conversation that goes beyond
any one company, and business leaders
have to engage in a dialogue about the
future of work.
Regulatory Flashpoints
15. 15
2018
GUIDELINES
Guidance for managing drones is expected from the FAA & NASA.
PRIVACY REGULATIONS
California has some 25 privacy bills, and states like Washington,
Oregon and New York aren’t far behind.
PERMITTING SYSTEM
In lieu of a ban, San Francisco has a challenging and
time-consuming permitting process that could easily be
replicated elsewhere.
TAXATION
California has already proposed a tax on robots, and more states
are considering this option.
BANS
More bans – like the one that nearly passed in San Francisco – are
likely to crop up around the country .
2019 & Beyond
DATA GOVERNANCE
Privacy issues are already on the table, and in the long term rules will
develop to govern the data captured in the connected future.
UNIONIZATION
“New collar” jobs programming, operating and managing fleets of
robots are likely to unionize, just like their less-technical predecessors.
REDESIGN OF SOCIAL SERVICES
From portable benefits to universal basic income, AI is expediting the
need to reimagine government services and the social safety net.
PERSONHOOD
While civil rights for robots is much further down the road, the
European Parliament has already begun considering the “personhood”
and legal ethics of robots.
Milestones
16. 16
Transportation
How do we ensure the physical safety and
privacy of passengers and pedestrians in the
era of autonomous vehicles?
Policymakers need the answer to this
question before they’ll get on board
with the transportation revolution.
BUSINESS CONFLICT – HIGH
The race to have the first mass market
autonomous vehicle is already underway with
poaching of talent and IP court battles.
SOCIAL ANGST – HIGH
America is a car culture. Shifting to autonomous,
electric and shared vehicles will take years if not
decades.
POLICY CHALLENGES – MEDIUM
High-profile accidents have and will continue to
occur, leading to long-term battles on the legal,
regulatory and policy fronts.
17. 17
FREIGHT
Truckers and labor unions
have significant concerns
about the impacts on jobs
and safety.
PUBLIC
TRANSPORTATION
Autonomous technology
could change the way
cities move people and
reduce congestion.
LOCAL DELIVERY
Emerging and legacy
delivery services are
investing in AVs to make
delivery cleaner and
more efficient.
PERSONAL
MOBILITY
Self-driving cars
for personal use are rife
with safety and
technological challenges.
Growth Trends
18. 18
LOCAL INFRASTRUCTURE
A 5G network that reaches every corner of the
country is necessary to connect vehicles safely and
consistently. Companies must work across
industries and borders to ensure universal 5G
rollout.
SECURITY AND PRIVACY
Companies have an obligation to ensure privacy
and security for passengers.
REACTIONARY REGULATION
Following recent crashes, companies need to illustrate
safety is a top concern and show city, state and federal
legislators and regulators data to prove it.
TESTING PROGRAMS
Companies should also work closely with legislators
and regulators to create smart rules for test programs
and long-term deployment.
Regulatory Flashpoints
19. 19
2018 2019 & Beyond
INFRASTRUCTURE
In the coming months, the FCC will issue recommendations on 5G
expansion and distribution, and the Volkswagen settlement will
provide states with the capital for electric vehicle charging corridors.
DATA GOVERNANCE
A hackable car is a deadly car. Hacked national transportation
networks could be catastrophic.
PUBLIC / PRIVATE PARTNERSHIPS
As companies partner with cities to test autonomous vehicle
programs in urban environments, new battles will crop up between
companies – and cities – with different visions.
REGULATORY FRAMEWORKS
Michigan, California and Arizona have already created regulatory
frameworks for self-driving cars, and more states are expected to
follow in 2018.
NATIONAL SECURITY
As the debate over national security in the modern age continues,
autonomous vehicles and the electric grid will become a central concern.
LABOR CONFLICTS
Autonomous fleets have the potential to put an entire class of drivers out of
work, which will create a rift with powerful labor unions.
DIGITAL DIVIDE 3.0
As self-driving cars begin to supplant traditional vehicles, we’ll have to
answer questions related to inclusivity and equitable access.
Milestones
20. 20
BUSINESS CONFLICT – LOW
The battles have already begun for contracts to
provide the tech infrastructure for smart cities.
SOCIAL ANGST – MEDIUM
Americans are hesitant to share data for the
automation of city functions.
POLICY CHALLENGES – HIGH
With security and privacy concerns heightened,
smart city tech will receive significant oversight.
Cities Get Smart
Are Smart Cities just a mirage or will
government and business work together to
build radically different cities of the future?
Instead of waiting for organic growth
and evolution, technology companies
are creating their own smart cities.
Whether viable or not
long-term, tech clearly sees cities as
their next customers and products.
21. 21
5G
5G is the foundational
infrastructure for smart cities,
but businesses and government
alike are fearful deployment will
create a further digital divide.
SENSORS
Companies are using sensors to
collect massive amounts of data,
but growing privacy concerns will
force businesses to evaluate
how they mine and share
personal information.
SMART GRIDS
Smart grids hold huge potential to
improve city efficiency, but they may
be vulnerable to cyber threats.
Growth Trends
22. 22
DIGITAL DIVIDE
Companies must invest in underserved and
disadvantaged communities and work with
policymakers and city officials to ensure
equitable access.
GOVERNMENT PROCUREMENT
Governments must avoid blunders with
procurement where millions are spent
on the rollout of new technologies that
never go online.
CRISIS OF CONFIDENCE
Businesses should continue partnering with
governments to explain the value of smart
technologies to citizens.
DATA MANAGEMENT
Companies must develop transparent principles for
sharing and protecting data while working with
policymakers to leverage this data to improve cities.
Regulatory Flashpoints
23. 23
2018 2019 & Beyond
WIRELESS UPDATE
In the coming months, the FCC will issue recommendations on 5G
expansion and distribution. On the state-level, 17 state governments
have discussed the quickest ways to deploy 5G in their backyards.
INFRASTRUCTURE
Federal infrastructure spending, if enacted, could provide a massive
boost to the framework smart cities will need in order to thrive.
RIGHT TO KNOW
Twelve states have proposed legislation that addresses the rights of
consumers with regard to the collection and use of personal
information by companies.
BIG BROTHER 3.0
Does a connected world requiring giving up the right to privacy? Ignoring
the privacy implications could lead to significant pressure to regulate.
SHARING OF INFORMATION
Codifying private-public data sharing and access will be a key policy fight to
watch for in the next few years.
MACHINE ETHICS & AI
The massive amounts of data collected by connected things in cities will
result in trillions of data points that need to be processed and understood.
Milestones
24. 24
Digital Healthcare
Will digital health disruptors finally gain a
foothold in the $3.3 trillion U.S. healthcare
industry and force meaningful change?
Digital healthcare technologies face
significant regulatory and institutional
hurdles, but momentum is building
through pressure to control healthcare
costs, evolving consumer expectations
and opportunities to leverage big
data and AI in healthcare.
BUSINESS CONFLICT – HIGH
The largest challenge for digital health is
navigating existing institutional interests.
SOCIAL ANGST – MEDIUM
Digital health tech that relies on big data and AI
will face consumer concerns.
POLICY CHALLENGES – HIGH
The transition from wellness to healthcare
requires major regulatory and policy changes.
25. 25
WELLNESS &
WEARABLES
Wellness allows
companies to sidestep
gatekeepers and
regulation and sell
directly to consumers.
AI &
PERSONALIZATION
Big data and AI open up
new possibilities for
personalized treatment,
pharmaceutical
innovations and more.
TELEMEDICINE
Telemedicine can play a
major role in addressing
healthcare costs and rural
doctor shortages.
PATIENT
ENGAGEMENT
Growing consumer
expectations are forcing
doctors and institutions
to modernize the way
they work with patients.
Growth Trends
26. 26
INCONSISTENT & INCOMPATIBLE DATA
Most healthcare data is locked in incompatible formats.
To leverage this data, the healthcare industry and
policymakers must implement a standardized format
for electronic health records (EHRs).
MEDICAL DATA IS HEAVILY REGULATED
Medical data is (rightly) regulated under federal laws
like HIPAA. The healthcare industry, academia and
government still have a long way to go in finding
privacy-centric solutions.
THE POLITICS OF PAYMENTS
In the U.S. healthcare system, the patient is
rarely the customer. To be successful, companies
must navigate the complex incentive system
between insurance companies, hospitals and
providers to encourage adoption.
VC TIME VS. HEALTHCARE TIME
VCs must align their growth expectations to the
pace of the more regulated healthcare industry.
Regulatory Flashpoints
27. 27
CHANGES TO CMS REIMBURSEMENT
Ongoing initiatives within the Centers for Medicare &
Medicaid Services (CMS) will define how doctors are
reimbursed for digital health services.
MyHealthEData Initiative
CMS is pushing a major effort to remove interoperability
barriers for electronic health records.
CVS & AETNA MERGER
The mega merger could help shake up
incentives throughout the industry.
GDPR IMPLMENTATION
The implementation of this international privacy
agreement in Europe could impact digital health in the
United States.
PRIVACY
Any major breach in sensitive healthcare data will
raise serious questions for the industry and likely
force changes to the widely adopted business
models that rely on collecting and sharing data .
INTEROPERABILITY BATTLES
Despite the best intentions of government and
nonprofits, major EHR players will likely attempt to
thwart adoption of open standards.
ETHICAL QUESTIONS
The accumulation of massive amounts of medical
and genetic data will force a conversation about
the boundaries for its use.
Milestones
2018 2019 & Beyond
28. 28
Blockchain
Are cryptocurrencies a scam or the next internet?
BUSINESS CONFLICT – MEDIUM
Blockchain technology and cryptocurrencies
threaten many big industry players.
SOCIAL ANGST – HIGH
Cryptocurrencies require a mainstream
change in social and financial behavior to
allow for wider adoption.
POLICY CHALLENGES – HIGH
Rising levels of abuse and the shift from
hobbyists to the profit-driven mainstream will
put blockchain in the regulatory crosshairs.
Most people have never heard of blockchain, but
they are familiar with its first and most famous use
case: Bitcoin. As more and more cryptocurrencies
develop, misinformation, scams and bad actors have
dominated the narrative.
Can blockchain developers shift public perception
to realize the potential of the underlying
technology?
29. 29
INITIAL COIN
OFFERINGS (ICOs)
ICOs promise access to a future
technology platform in
exchange for funding
blockchain technology projects.
BLOCKCHAIN BEYOND
COINS
Blockchain technology is being
explored as a solution to manage
everything from real estate titles to
defense logistics.
CRYPTOCURRENCIES
Since the introduction of Bitcoin,
more than a thousand coins and
tokens have been put into
circulation.
Growth Trends
30. 30
SCAMS, HACKS & FRAUD
ICO’s have proven to be a powerful potential
fundraising vehicle for startups, but the
unregulated process has attracted scammers,
hackers, con artists and other criminal actors.
With increased government scrutiny, there’s a
danger that legitimate players get harmed by
regulatory overreach.
CURRENCY SPECULATION
With so much attention on Bitcoin and other
currencies, a collapse in the cryptocurrency
market could have a chilling effect on blockchain
innovation.
SECURITIES VS. COMMODITIES
How the SEC and CFTC resolve questions of
how to and whether to regulate tradable
tokens as securities, commodities or a
hybrid could determine whether investment
and innovation stays in the U.S. or is pushed
to unregulated markets overseas.
TAX EVASION
The IRS treats cryptocurrency as property
and has been cracking down on those who
don’t pay taxes on their trades/purchases.
More clarity from the IRS and a potential
exemption for low-dollar holdings is needed.
Regulatory Flashpoints
31. 31
ENFORCEMENT & OVERSIGHT
Regulators such as the SEC, CFTC and IRS have ramped
up enforcement, oversight and investigations into the
blockchain tech and cryptocurrency space over the last
six months, a trend that is sure to continue.
SAFT CRACKDOWN
Startups are experimenting with raising money from VCs
through the presale of new cryptocurrency tokens, known
as a Simple Agreement for Future Tokens (SAFT). The
SEC has publicly questioned whether these agreements
are compliant with investor protection laws.
STATE LEGISLATION
States are also deciding how best to employ blockchain technology and
regulatie digital currencies.
FEDERAL LEGISLATION
Congress is exploring ways to address blockchain and cryptocurrencies
including by preventing the illicit use of cryptocurrencies, creating
regulatory certainty and opening up new opportunities for blockchain.
REGULATORY RULYINGS
The Securities and Exchange Commission and U.S. Commodity Futures
Trading Commission will determine the final rules for coins and tokens.
Milestones
2018 2019 & Beyond
32. 32
Augmented Reality
Will augmented reality go mainstream or remain a
niche technology?
The AR industry kicked into high gear in
2017 with the launch of several platforms
for developers to build apps quickly
without extensive coding skills.
Long-term, questions about data
collection, privacy and security will be of
top concern.
BUSINESS CONFLICT – MEDIUM
Tensions simmer between intellectual
property rights and technology standards.
SOCIAL ANGST – LOW
Concerns about how AR-enabled
products collect data.
POLICY CHALLENGES – LOW
Policymakers will be on the lookout for early
case studies on how AR is being used to
collect consumer data.
33. 33
HEADSETS
AR applications could
help the market for smart
glasses and headsets
finally take off.
FACIAL
RECOGNITION
Facial-recognition on
smartphones has
exploded - 900 million
AR-enabled devices are
expected by 2019.
RETAIL
ADOPTION
Retail stores are exploring
how to leverage AR to
enhance the in-store
shopping experience.
WORKFORCE
TRAINING
A wide range of industries
- from auto repair shops to
hospitals - are leveraging
AR for workforce training.
Growth Trends
34. 34
DATA PRIVACY
AR has the potential to track and store personally identifiable
data. Companies need to develop transparent policies for data
collection and be forthcoming with policymakers about how they
collect and use data.
EFFECTS ON CHILDREN
AR has significant potential for education and skills development,
but researchers know very little about how AR affects early
childhood development. AR product developers must respond by
developing safeguards for children.
SAFETY
AR developers must establish consumer safety best practices and
forge partnerships with cybersecurity groups to ensure there are
industry-wide security standards.
Regulatory Flashpoints
35. 35
2018 2019 & Beyond
PUBLIC PERMITS GUIDELINES
Local governments in cities such as
Milwaukee are considering legal cases
about whether AR publishers need to get
permits if their apps spur users to meet
in public areas. Think: regulating
Pokémon Go! out of cemeteries.
PRIVACY REGULATIONS
California has 25 different pieces of
privacy legislation and other states are
following close behind.
INTELLECTUAL PROPERTY DEBATES
While privacy and safety are front in
center in the short-term, long-term issues
include how real-world IP rights apply to
virtual environments.
WORKPLACE POLICIES
HR Departments are updating policies
and determining how and to what
extent employees can use AR
products in the office
BANS AT PRIVATE BUSINESSES
When Google Glass launched, it was
banned in many private
businesses. With a wave of new AR-
enabled products hitting the
market, business owners may consider
new limitations on AR wearables.
Milestones
37. 37
Innovation Policy Lifecycle
EXCITEMENT
Innovation captivates
the imagination and a
company can do no
wrong
INDIFFERENCE
Becomes part of daily life,
but may start to
accumulate consumer
concerns
SCRUTINY
Singled out for
policy scrutiny
REGULATION
Business practices in
crosshairs of regulators,
Congress and/or states
38. 38
Disruption Policy Lifecycle
DISRUPTION
Interest in disruptive
solutions by consumers
and media
REACTION
Legacy industry
pushback
SCRUTINY
Regulators
prompted by legacy
firms and 3rd
parties to scrutinize
RETALIATION
New rules proposed to
hamstring business
model and litigation
launched by legacy
competitors
39. 39
Move Fast/Break Things is Dead
In the past, efforts to sidestep,
ignore and push the bounds of
law were wildly successful in
getting tech companies off the
ground. Over time, many in
Silicon Valley adopted the
strategy for their own disruptive
technologies with some success.
The recent scooter debacle in San
Francisco is evidence that this
model for disruption is no longer
viable, particularly in highly
regulated industries.
40. 40
A Better Approach
1. MAP YOUR DISRUPTION
Get a broader understanding of the regulatory, business and
social landscape and potential pitfalls upfront.
2. GIVE A DAMN
Tech leaders don’t need all the answers, but they must
demonstrate sincere interest and a thoughtful approach to
the potential for abuse, criminal activity, and other negative
consequences of their products and/or platforms.
3. CRAFT YOUR STORY
Build your narrative in a way that demonstrates why your
company is helping create jobs and economic opportunities.
4. ENGAGE EARLY, ENGAGE OFTEN
The value of proactive engagement and sharing of your story
with government, media, investors, partners and other key
audiences cannot be overstated.
5. MAKE FRIENDS AND ALLIES
Start with trade association and think tanks.