Get the full version of the book here: http://bit.ly/SPGovManifesto
The SharePoint Governance Manifesto - Disruptive Governance thinking for the masses.
Lessons Learned from 10 years in the Online Community BizSmall World Labs
A decade has come and gone since Small World Labs opened up shop in the wild west of online community platforms and, needless to say, much has changed and much has been learned. Not only have these communities grown ever more complex over time, but the strategies around implementing and sustaining growth within these communities have also continued to evolve.
Learn about the essentials for launching a new community, valuable strategies to consider if your community is under-performing, why knowing the ROI of your online community is more important now than ever, and much more.
Breaking down barriers_in_the_land_of_dinosaurs_sp_biz_hanley_june_2015Susan Hanley
You’ve heard the messages: the future of collaboration is all about enterprise social networks. It’s a future where you’d like to be, of course, but what if you work in a land of stodgy dinosaurs? Your dinosaurs might not find it so easy to let go of past paradigms and make the leap of faith to try something new and different. This presentation showcases several powerful social collaboration success stories from which you can draw insights and presents some proven approaches to break down the barriers that you might encounter.
The document discusses flipping innovation games on their head by inverting or reflecting on the typical structure and goals. It encourages attendees of the Innovation Games Summit in Amsterdam to prepare to flip games themselves to refocus on goals and avoid getting lost in technology. The founder of Soulsailor Consulting then describes games he has already flipped and urges participants to now take their turn to prepare and flip innovation games.
SharePoint Evolution 2013 - BUS616 - Gamestorming your way to awesome require...Antony Clay
This document discusses problems with traditional requirements gathering techniques and provides alternatives using gamestorming. It notes that traditional techniques often result in incomplete requirements, changing requirements, and unrealistic expectations. The document then recommends using gamestorming techniques that involve play, facilitation and emergent requirements to get better user input and outcomes. It encourages creating an evolving story and working out loud to address issues with traditional requirements gathering.
The infinite and fleeting beauty of technology platformsAntony Clay
Workshop slides from re:Think Work=PLAY conference in Belgium 2013 - How we can use collaborative play to facilitate continuous improvement of technology platforms and projects.
Do You Love Me? How we're focussing on the wrong things in SharePoint Project...Antony Clay
This presentation, first presented at London SharePoint User Group June 2012 explains how we are focussing on the wrong parts of SharePoint projects and that we should consider them more like a long-term relationship!
Lessons Learned from 10 years in the Online Community BizSmall World Labs
A decade has come and gone since Small World Labs opened up shop in the wild west of online community platforms and, needless to say, much has changed and much has been learned. Not only have these communities grown ever more complex over time, but the strategies around implementing and sustaining growth within these communities have also continued to evolve.
Learn about the essentials for launching a new community, valuable strategies to consider if your community is under-performing, why knowing the ROI of your online community is more important now than ever, and much more.
Breaking down barriers_in_the_land_of_dinosaurs_sp_biz_hanley_june_2015Susan Hanley
You’ve heard the messages: the future of collaboration is all about enterprise social networks. It’s a future where you’d like to be, of course, but what if you work in a land of stodgy dinosaurs? Your dinosaurs might not find it so easy to let go of past paradigms and make the leap of faith to try something new and different. This presentation showcases several powerful social collaboration success stories from which you can draw insights and presents some proven approaches to break down the barriers that you might encounter.
The document discusses flipping innovation games on their head by inverting or reflecting on the typical structure and goals. It encourages attendees of the Innovation Games Summit in Amsterdam to prepare to flip games themselves to refocus on goals and avoid getting lost in technology. The founder of Soulsailor Consulting then describes games he has already flipped and urges participants to now take their turn to prepare and flip innovation games.
SharePoint Evolution 2013 - BUS616 - Gamestorming your way to awesome require...Antony Clay
This document discusses problems with traditional requirements gathering techniques and provides alternatives using gamestorming. It notes that traditional techniques often result in incomplete requirements, changing requirements, and unrealistic expectations. The document then recommends using gamestorming techniques that involve play, facilitation and emergent requirements to get better user input and outcomes. It encourages creating an evolving story and working out loud to address issues with traditional requirements gathering.
The infinite and fleeting beauty of technology platformsAntony Clay
Workshop slides from re:Think Work=PLAY conference in Belgium 2013 - How we can use collaborative play to facilitate continuous improvement of technology platforms and projects.
Do You Love Me? How we're focussing on the wrong things in SharePoint Project...Antony Clay
This presentation, first presented at London SharePoint User Group June 2012 explains how we are focussing on the wrong parts of SharePoint projects and that we should consider them more like a long-term relationship!
SharePoint Saturday UK - Gamestorming your way to awesome requirementsAntony Clay
The document discusses problems with traditional requirements techniques for projects and provides insights into alternative techniques that can help ensure projects deliver the right outcomes. Specifically, it notes that traditional techniques often result in projects getting lost in technology and failing to focus on business outcomes. Additionally, common factors that contribute to project failure include a lack of user input, incomplete requirements, and changing requirements. The document then questions where actual requirements are located for many projects and suggests using techniques like facilitation, play, and an emergent approach to help create an evolving story and focus on business outcomes rather than technology features.
Why the hell do you want a social intranet anywayAntony Clay
This document discusses the potential use of a social intranet for an organization. It explores different activities and frameworks that could help facilitate discussions to define social business requirements, including low-tech networking games, introducing collaboration tools like brainstorming and simulations, and aligning the goals of any social platform with the organization's needs through activities like role-playing scenarios. The document suggests gathering user input is important before implementing a social intranet solution.
Office 365 User Group (Birmingham) The Value of Office365 for Micro BusinessesAntony Clay
The document discusses how work is changing and the role of technology in enabling new ways of working. It notes that most work is no longer done in factories and the traditional 9-5 schedule does not exist. Organizations have changed and networks allow collaborating outside traditional hierarchies. Economic pressures, cultural shifts, and physical constraints are driving a need for innovation. The cloud allows work to be done from anywhere and enables focusing on business rather than infrastructure.
Axceler Jan 2013 Webinar - Disruptive Governance Thinking for the MassesAntony Clay
Slides from the webinar I did with Axceler on the '7 Waves of SharePoint Governance' based on some of the content from my book 'The SharePoint Governance Manifesto' (bit.ly/SPGovManifesto)
SharePoint Evolution 2013 - BUS611 - New ways of working with Office365Antony Clay
The document discusses how Office365 supports a new way of working in the modern workplace. It notes that the traditional 9-5 workday no longer exists, work can be done from anywhere, and collaboration occurs in various places like coffee shops. It explains that Office365 allows for cloud-based, nearly always accessible work that reduces costs while focusing on business needs. The document cautions that technology projects should focus on people, use both quantitative and qualitative metrics, involve end-users, and align with organizational goals rather than focus solely on technology. Progress should be measured according to achieving the overall vision.
SharePoint Saturday UK 2012 - Have pride in your SharePoint business requirem...Antony Clay
SharePoint Saturday UK 2012 - Have pride in your SharePoint business requirements. This session based on the work done in across a number of recent SharePoint projects and co-presented with Paul Barton from Swisslog a recent client, this session articulates the challenges and pitfalls of current requirement gathering techniques and explains how we ensured our customers were proud and happy with the requirements delivered.
The document outlines an agenda for a podcast hosting and posting class, including setting up a blog to modify, edit, and upload podcasts and audio files, sharing the podcasts and blog addresses, exploring social networking tools like Delicious and Bloglines, and presenting a case study on using technology in blogging. Students will also begin working on video podcasts and addressing any questions.
This document summarizes the research interests and capabilities of Edward Hares, a PhD student in the Solid Mechanics Research Group. His key areas of research include creep mechanics, stress relaxation, and stress concentration factors, with a main focus on the effects of creep strain accumulation during stress relaxation. Some of his current projects examine the geometry of notches, a stress relaxation test rig, and time before rupture under varying loads in notched and un-notched specimens of austenitic stainless steel Type 316H using a damage model for forward creep analysis.
This document discusses how Contactually can help users build relationships and generate business by organizing contacts. It syncs with various social media and calendar accounts to see contacts in one place. It provides buckets to organize contacts, templates for common outreach messages, programs to automate follow-ups, and pipelines to track deals. A case study describes how the speaker used Contactually after a trade show, creating templates and a program to follow up with leads over time, resulting in several closed or in-process deals. The speaker provides their contact information to discuss Contactually further.
The document is a tutorial on understanding percentages as decimals and fractions. It discusses downloading a software program at various percentages completed, from 10% to 100%, and shows that percentages can be expressed as decimals (e.g. 10% = 0.10) and fractions (e.g. 30% = 3/10). The user is prompted to fill in blanks to complete expressions equivalencing other percentages to decimals and fractions.
Presentation to TLt 2010 held April 26-28 in Saskatoon, SK . The session discusses research findings re audio feedback provided by faculty to students in their course work.
In 3 sentences:
The document discusses the benefits of play for learning. It notes that playing video games can provide a powerful form of learning by connecting and manipulating facts rather than just memorizing them in isolation. The document also promotes various play activities like drawing pictures, playing with Legos, solving brain games, using one's imagination, and captioning photos as ways to get out of the classroom and engage in learning through play.
My presentation for Enterprise 2.0 Summit 2012 (Paris) to be part of the session:
Models for the Social Business Transformation
Challenges and concepts for the social business transformation
Practical implications for the transformation and change management
Practice Talks and Discussion:
Nicolas Rolland
Social Prospective Director , Danone
Jerome Colombe
Head of Web Governance , Alcatel-Lucent
Na-Young Kwon
Chef de produit marketing, SharePoint, Microsoft
Sophie Planté
3DSwYm CEO, Dassault Systèmes
Moderator:
Luis Suarez
Social Computing Evangelist & Community Builder, IBM Spain
This document discusses research on analyzing social media data to understand user behaviors and extract useful information. It presents several studies that analyzed tags and activity on Flickr and other platforms to identify locations and topics. Other research examined how to identify influential users and measure information diffusion. The document outlines ongoing and future work on modeling information sharing on social networks and understanding collective attention on social media.
No matter how well designed your SharePoint intranet is, if it’s not used by employees then it won’t add value. However, SharePoint adoption remains a challenge for many companies, with low usage levels and functionality that often ignored as old practices persist. In this session Sam Marshall will guide you through a range of techniques for improving the use of your intranet.
• Why is SharePoint adoption challenging?
• What strategies have leading companies used to successfully introduce social tools?
• How much should we rely on managers and leaders to drive intranet adoption?
• How can you get away from 'big bang' launches?
• How can we encourage people to create content and interact, rather than just reading it?
Eight steps to leading a successful SharePoint project. Based on the article 'Leading Change' by John P Kotter with examples based on experiences with SharePoint projects over the past decade. Focused on business value, not technical fe
This document discusses elements that are important for an effective SharePoint governance and user adoption strategy. It emphasizes that governance includes establishing a vision and philosophy, communication, training users, and supporting users. It also stresses that without governance, a SharePoint implementation can become disorganized and its capabilities reduced. Effective adoption strategies include developing communication, training, content migration, user support, and incentive plans to help users understand SharePoint and incorporate it into their workflows. Governance and adoption require balancing controls with flexibility, and guiding without restricting users.
Product Superstories by The Product FolksHarsha MV
This document provides advice from Akshay Pruthi, a product growth consultant, on how to scale multiple apps from zero to millions of monthly active users (MAU).
Pruthi discusses key metrics to focus on such as referral rates, lead conversion rates, and providing 10x more value than competitors. For business-to-business apps, he emphasizes referral programs and lead conversion rates. For direct-to-consumer apps, he stresses repeats, number of stock-keeping units, customer acquisition cost, and lifetime value to customer acquisition cost ratio.
When growing from 100 to 1,000 users, Pruthi recommends focusing on referral programs, understanding why the initial 100 users engaged, and creating buzz around
The Prairie Initiative is a family of projects that aim to make Drupal.org a more supportive environment for people who are new to the community and a more productive environment for our contributors.
The Mudd Partnership Presents:
Appreciative Inquiry - Why?
Appreciative Inquiry – Why? We are talking about Appreciative Inquiry and at The Mudd Partnership we find this to be an extremely effective Change technique that is surprisingly straight forward to apply & it is certainly something which every skilled OD Consultant, or what Ed Nevis might call a “Skilled Intervenor”, should have in their Tool Box!
Read More...
We hope you enjoy!
If you enjoyed this, feel free to contact us at anytime :-))
SharePoint Saturday UK - Gamestorming your way to awesome requirementsAntony Clay
The document discusses problems with traditional requirements techniques for projects and provides insights into alternative techniques that can help ensure projects deliver the right outcomes. Specifically, it notes that traditional techniques often result in projects getting lost in technology and failing to focus on business outcomes. Additionally, common factors that contribute to project failure include a lack of user input, incomplete requirements, and changing requirements. The document then questions where actual requirements are located for many projects and suggests using techniques like facilitation, play, and an emergent approach to help create an evolving story and focus on business outcomes rather than technology features.
Why the hell do you want a social intranet anywayAntony Clay
This document discusses the potential use of a social intranet for an organization. It explores different activities and frameworks that could help facilitate discussions to define social business requirements, including low-tech networking games, introducing collaboration tools like brainstorming and simulations, and aligning the goals of any social platform with the organization's needs through activities like role-playing scenarios. The document suggests gathering user input is important before implementing a social intranet solution.
Office 365 User Group (Birmingham) The Value of Office365 for Micro BusinessesAntony Clay
The document discusses how work is changing and the role of technology in enabling new ways of working. It notes that most work is no longer done in factories and the traditional 9-5 schedule does not exist. Organizations have changed and networks allow collaborating outside traditional hierarchies. Economic pressures, cultural shifts, and physical constraints are driving a need for innovation. The cloud allows work to be done from anywhere and enables focusing on business rather than infrastructure.
Axceler Jan 2013 Webinar - Disruptive Governance Thinking for the MassesAntony Clay
Slides from the webinar I did with Axceler on the '7 Waves of SharePoint Governance' based on some of the content from my book 'The SharePoint Governance Manifesto' (bit.ly/SPGovManifesto)
SharePoint Evolution 2013 - BUS611 - New ways of working with Office365Antony Clay
The document discusses how Office365 supports a new way of working in the modern workplace. It notes that the traditional 9-5 workday no longer exists, work can be done from anywhere, and collaboration occurs in various places like coffee shops. It explains that Office365 allows for cloud-based, nearly always accessible work that reduces costs while focusing on business needs. The document cautions that technology projects should focus on people, use both quantitative and qualitative metrics, involve end-users, and align with organizational goals rather than focus solely on technology. Progress should be measured according to achieving the overall vision.
SharePoint Saturday UK 2012 - Have pride in your SharePoint business requirem...Antony Clay
SharePoint Saturday UK 2012 - Have pride in your SharePoint business requirements. This session based on the work done in across a number of recent SharePoint projects and co-presented with Paul Barton from Swisslog a recent client, this session articulates the challenges and pitfalls of current requirement gathering techniques and explains how we ensured our customers were proud and happy with the requirements delivered.
The document outlines an agenda for a podcast hosting and posting class, including setting up a blog to modify, edit, and upload podcasts and audio files, sharing the podcasts and blog addresses, exploring social networking tools like Delicious and Bloglines, and presenting a case study on using technology in blogging. Students will also begin working on video podcasts and addressing any questions.
This document summarizes the research interests and capabilities of Edward Hares, a PhD student in the Solid Mechanics Research Group. His key areas of research include creep mechanics, stress relaxation, and stress concentration factors, with a main focus on the effects of creep strain accumulation during stress relaxation. Some of his current projects examine the geometry of notches, a stress relaxation test rig, and time before rupture under varying loads in notched and un-notched specimens of austenitic stainless steel Type 316H using a damage model for forward creep analysis.
This document discusses how Contactually can help users build relationships and generate business by organizing contacts. It syncs with various social media and calendar accounts to see contacts in one place. It provides buckets to organize contacts, templates for common outreach messages, programs to automate follow-ups, and pipelines to track deals. A case study describes how the speaker used Contactually after a trade show, creating templates and a program to follow up with leads over time, resulting in several closed or in-process deals. The speaker provides their contact information to discuss Contactually further.
The document is a tutorial on understanding percentages as decimals and fractions. It discusses downloading a software program at various percentages completed, from 10% to 100%, and shows that percentages can be expressed as decimals (e.g. 10% = 0.10) and fractions (e.g. 30% = 3/10). The user is prompted to fill in blanks to complete expressions equivalencing other percentages to decimals and fractions.
Presentation to TLt 2010 held April 26-28 in Saskatoon, SK . The session discusses research findings re audio feedback provided by faculty to students in their course work.
In 3 sentences:
The document discusses the benefits of play for learning. It notes that playing video games can provide a powerful form of learning by connecting and manipulating facts rather than just memorizing them in isolation. The document also promotes various play activities like drawing pictures, playing with Legos, solving brain games, using one's imagination, and captioning photos as ways to get out of the classroom and engage in learning through play.
My presentation for Enterprise 2.0 Summit 2012 (Paris) to be part of the session:
Models for the Social Business Transformation
Challenges and concepts for the social business transformation
Practical implications for the transformation and change management
Practice Talks and Discussion:
Nicolas Rolland
Social Prospective Director , Danone
Jerome Colombe
Head of Web Governance , Alcatel-Lucent
Na-Young Kwon
Chef de produit marketing, SharePoint, Microsoft
Sophie Planté
3DSwYm CEO, Dassault Systèmes
Moderator:
Luis Suarez
Social Computing Evangelist & Community Builder, IBM Spain
This document discusses research on analyzing social media data to understand user behaviors and extract useful information. It presents several studies that analyzed tags and activity on Flickr and other platforms to identify locations and topics. Other research examined how to identify influential users and measure information diffusion. The document outlines ongoing and future work on modeling information sharing on social networks and understanding collective attention on social media.
No matter how well designed your SharePoint intranet is, if it’s not used by employees then it won’t add value. However, SharePoint adoption remains a challenge for many companies, with low usage levels and functionality that often ignored as old practices persist. In this session Sam Marshall will guide you through a range of techniques for improving the use of your intranet.
• Why is SharePoint adoption challenging?
• What strategies have leading companies used to successfully introduce social tools?
• How much should we rely on managers and leaders to drive intranet adoption?
• How can you get away from 'big bang' launches?
• How can we encourage people to create content and interact, rather than just reading it?
Eight steps to leading a successful SharePoint project. Based on the article 'Leading Change' by John P Kotter with examples based on experiences with SharePoint projects over the past decade. Focused on business value, not technical fe
This document discusses elements that are important for an effective SharePoint governance and user adoption strategy. It emphasizes that governance includes establishing a vision and philosophy, communication, training users, and supporting users. It also stresses that without governance, a SharePoint implementation can become disorganized and its capabilities reduced. Effective adoption strategies include developing communication, training, content migration, user support, and incentive plans to help users understand SharePoint and incorporate it into their workflows. Governance and adoption require balancing controls with flexibility, and guiding without restricting users.
Product Superstories by The Product FolksHarsha MV
This document provides advice from Akshay Pruthi, a product growth consultant, on how to scale multiple apps from zero to millions of monthly active users (MAU).
Pruthi discusses key metrics to focus on such as referral rates, lead conversion rates, and providing 10x more value than competitors. For business-to-business apps, he emphasizes referral programs and lead conversion rates. For direct-to-consumer apps, he stresses repeats, number of stock-keeping units, customer acquisition cost, and lifetime value to customer acquisition cost ratio.
When growing from 100 to 1,000 users, Pruthi recommends focusing on referral programs, understanding why the initial 100 users engaged, and creating buzz around
The Prairie Initiative is a family of projects that aim to make Drupal.org a more supportive environment for people who are new to the community and a more productive environment for our contributors.
The Mudd Partnership Presents:
Appreciative Inquiry - Why?
Appreciative Inquiry – Why? We are talking about Appreciative Inquiry and at The Mudd Partnership we find this to be an extremely effective Change technique that is surprisingly straight forward to apply & it is certainly something which every skilled OD Consultant, or what Ed Nevis might call a “Skilled Intervenor”, should have in their Tool Box!
Read More...
We hope you enjoy!
If you enjoyed this, feel free to contact us at anytime :-))
1) The document discusses four common questions about introducing and adopting collaboration tools and social software in organizations: how to get IT and communications on board, how to get the most value from social media, how a collaboration tool is not being used after being expensive to implement, and how to introduce a large platform like SharePoint.
2) It provides strategies for adopting new technologies through due process rather than force, including showing how they improve current work, understanding user priorities, and building credibility over time with case studies.
3) When collaboration tools are not being used, it recommends taking an ethnographic approach to understand user needs and workflows to better implement the tool.
Yes, I still do KM and KM is not dead. I thought I would share the basic deck that I use in workshops that are part of my KM Assessment and Strategy consulting practice. In addition to interviews, surveys, and inventories, it is important during a KM assessment to educate and engage the organization.
Presentation for an Acando seminar about social intranets explaining how the traditional corporate intranet will need to be transformed into a platform that provides the opportunity for wide participation by most or all employees in order to deal with the business challenges most organizations are facing.
1. The document discusses the shift from traditional hierarchical organizations to more collaborative and dynamic organizations where knowledge work and value creation depend on sharing knowledge across boundaries. It argues that a social intranet can help facilitate this by enabling anyone to participate, contribute, connect and find information through various social features.
2. It provides examples of how news stories and blog posts can be automatically linked and syndicated across different social spaces on a intranet to enrich content and make relevant information flow more easily.
3. It outlines key principles for a successful social intranet including being freeform, usable, open, transparent and recognizing contributions to encourage participation and sharing.
When To Use What In Office 365 (Enterprise User Guidance)Richard Harbridge
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? This session is the ‘How To’ user’s guide What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, Richard and Kanwal help you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Spca2014 sp connect 10 worst practices sam marshall 1.0dNCCOMMS
1. The document discusses 10 worst practices for SharePoint intranets, including making the intranet only about head office, promoting silence from employees, focusing only on communication and not collaboration/services, hiding valuable content, lacking a clear channel strategy, confusing communication and collaboration tools, having too little or too much governance, excluding certain groups of employees, only planning for launch and not ongoing use, and lacking a clear overall strategy.
2. Each worst practice is explained with examples of how not to design or use a SharePoint intranet. Alternative best practices are also suggested, such as personalizing the intranet experience, encouraging two-way conversations, using profiles and activity streams, and planning for long-term support after
The Angry Birds Guide to Can’t Fail Social Business Adoption Mark Fidelman
Having Social Business Adoption Challenges? Check out this presentation on Adoption strategies using the best solutions and the best strategy as recommended by some of the biggest companies in the world.
NOTE: THIS IS THE NON-ANIMATED VERSION. Come see me live at SharePoint Fest in Wash DC on Aug 12, 2011 to see the fully animated version.
Presentation from the 3rd and final segment of the #MeasureCollabSuccess initiative, this time focusing on the implementation factors that can determine collaboration success.
Enabling Social Learning Case Study - Michelle OckersMichelle Ockers
Michelle Ockers presented on her experience enabling social learning within Coca-Cola Amatil's supply chain organization. She initially focused on formal training programs but realized more opportunities existed for informal learning. Her team developed a new strategy emphasizing continuous workplace learning and social learning. Key initiatives include developing communities of practice, supplementing formal programs with social elements, and using tools to better enable sharing and collaboration across sites. Ockers worked to model social behaviors but found direct efforts did not drive changes. A new project is formulating a social learning strategy for engineering teams after analyzing current collaboration practices.
When To Use What In Office 365 (Enterprise User Guidance)Kanwal Khipple
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? This session is the ‘How To’ user’s guide What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, Richard and Kanwal help you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Why Is SharePoint Still So Hard? by Michal Pisarek - SPTechConSPTechCon
The document discusses why SharePoint projects often fail. It identifies key reasons as a lack of focus on people over technology, poor resources like experts claiming expertise beyond their skills, and a lack of clear vision and alignment in organizations. It emphasizes that SharePoint is about changing how people work, not just giving them new tools, and that successful implementations require understanding users and change management.
The document discusses several contrasts between traditional corporate structures and more modern, flexible approaches. It addresses topics such as hierarchical vs flattened organizations, fixed vs flexible work hours, hoarded vs shared information, command-and-control vs empowering leadership, on-premise vs cloud technology, email vs newer communication tools, and corporate ladders vs creating one's own purpose. For each topic, the document provides the author's perspective based on experiences leading organizations, generally recommending more modern, flexible approaches when implemented carefully with proper communication and assessment of employees.
The document discusses challenges faced by lone learning and development (L&D) professionals who must work independently with limited resources. It suggests several low-cost strategies they can use to maximize learning opportunities for employees, including curating and sharing content, leveraging subject matter experts within the organization, encouraging self-directed learning methods, and gaining support from senior leadership. Getting employees invested in their own development and making learning a regular part of work are presented as ways to strengthen the organization with very little budget.
Similar to The SharePoint Governance Manifesto Sample Chapters (20)
Introduction of Cybersecurity with OSS at Code Europe 2024Hiroshi SHIBATA
I develop the Ruby programming language, RubyGems, and Bundler, which are package managers for Ruby. Today, I will introduce how to enhance the security of your application using open-source software (OSS) examples from Ruby and RubyGems.
The first topic is CVE (Common Vulnerabilities and Exposures). I have published CVEs many times. But what exactly is a CVE? I'll provide a basic understanding of CVEs and explain how to detect and handle vulnerabilities in OSS.
Next, let's discuss package managers. Package managers play a critical role in the OSS ecosystem. I'll explain how to manage library dependencies in your application.
I'll share insights into how the Ruby and RubyGems core team works to keep our ecosystem safe. By the end of this talk, you'll have a better understanding of how to safeguard your code.
ScyllaDB is making a major architecture shift. We’re moving from vNode replication to tablets – fragments of tables that are distributed independently, enabling dynamic data distribution and extreme elasticity. In this keynote, ScyllaDB co-founder and CTO Avi Kivity explains the reason for this shift, provides a look at the implementation and roadmap, and shares how this shift benefits ScyllaDB users.
Northern Engraving | Nameplate Manufacturing Process - 2024Northern Engraving
Manufacturing custom quality metal nameplates and badges involves several standard operations. Processes include sheet prep, lithography, screening, coating, punch press and inspection. All decoration is completed in the flat sheet with adhesive and tooling operations following. The possibilities for creating unique durable nameplates are endless. How will you create your brand identity? We can help!
How to Interpret Trends in the Kalyan Rajdhani Mix Chart.pdfChart Kalyan
A Mix Chart displays historical data of numbers in a graphical or tabular form. The Kalyan Rajdhani Mix Chart specifically shows the results of a sequence of numbers over different periods.
Freshworks Rethinks NoSQL for Rapid Scaling & Cost-EfficiencyScyllaDB
Freshworks creates AI-boosted business software that helps employees work more efficiently and effectively. Managing data across multiple RDBMS and NoSQL databases was already a challenge at their current scale. To prepare for 10X growth, they knew it was time to rethink their database strategy. Learn how they architected a solution that would simplify scaling while keeping costs under control.
LF Energy Webinar: Carbon Data Specifications: Mechanisms to Improve Data Acc...DanBrown980551
This LF Energy webinar took place June 20, 2024. It featured:
-Alex Thornton, LF Energy
-Hallie Cramer, Google
-Daniel Roesler, UtilityAPI
-Henry Richardson, WattTime
In response to the urgency and scale required to effectively address climate change, open source solutions offer significant potential for driving innovation and progress. Currently, there is a growing demand for standardization and interoperability in energy data and modeling. Open source standards and specifications within the energy sector can also alleviate challenges associated with data fragmentation, transparency, and accessibility. At the same time, it is crucial to consider privacy and security concerns throughout the development of open source platforms.
This webinar will delve into the motivations behind establishing LF Energy’s Carbon Data Specification Consortium. It will provide an overview of the draft specifications and the ongoing progress made by the respective working groups.
Three primary specifications will be discussed:
-Discovery and client registration, emphasizing transparent processes and secure and private access
-Customer data, centering around customer tariffs, bills, energy usage, and full consumption disclosure
-Power systems data, focusing on grid data, inclusive of transmission and distribution networks, generation, intergrid power flows, and market settlement data
"What does it really mean for your system to be available, or how to define w...Fwdays
We will talk about system monitoring from a few different angles. We will start by covering the basics, then discuss SLOs, how to define them, and why understanding the business well is crucial for success in this exercise.
How information systems are built or acquired puts information, which is what they should be about, in a secondary place. Our language adapted accordingly, and we no longer talk about information systems but applications. Applications evolved in a way to break data into diverse fragments, tightly coupled with applications and expensive to integrate. The result is technical debt, which is re-paid by taking even bigger "loans", resulting in an ever-increasing technical debt. Software engineering and procurement practices work in sync with market forces to maintain this trend. This talk demonstrates how natural this situation is. The question is: can something be done to reverse the trend?
AppSec PNW: Android and iOS Application Security with MobSFAjin Abraham
Mobile Security Framework - MobSF is a free and open source automated mobile application security testing environment designed to help security engineers, researchers, developers, and penetration testers to identify security vulnerabilities, malicious behaviours and privacy concerns in mobile applications using static and dynamic analysis. It supports all the popular mobile application binaries and source code formats built for Android and iOS devices. In addition to automated security assessment, it also offers an interactive testing environment to build and execute scenario based test/fuzz cases against the application.
This talk covers:
Using MobSF for static analysis of mobile applications.
Interactive dynamic security assessment of Android and iOS applications.
Solving Mobile app CTF challenges.
Reverse engineering and runtime analysis of Mobile malware.
How to shift left and integrate MobSF/mobsfscan SAST and DAST in your build pipeline.
Essentials of Automations: Exploring Attributes & Automation ParametersSafe Software
Building automations in FME Flow can save time, money, and help businesses scale by eliminating data silos and providing data to stakeholders in real-time. One essential component to orchestrating complex automations is the use of attributes & automation parameters (both formerly known as “keys”). In fact, it’s unlikely you’ll ever build an Automation without using these components, but what exactly are they?
Attributes & automation parameters enable the automation author to pass data values from one automation component to the next. During this webinar, our FME Flow Specialists will cover leveraging the three types of these output attributes & parameters in FME Flow: Event, Custom, and Automation. As a bonus, they’ll also be making use of the Split-Merge Block functionality.
You’ll leave this webinar with a better understanding of how to maximize the potential of automations by making use of attributes & automation parameters, with the ultimate goal of setting your enterprise integration workflows up on autopilot.
Conversational agents, or chatbots, are increasingly used to access all sorts of services using natural language. While open-domain chatbots - like ChatGPT - can converse on any topic, task-oriented chatbots - the focus of this paper - are designed for specific tasks, like booking a flight, obtaining customer support, or setting an appointment. Like any other software, task-oriented chatbots need to be properly tested, usually by defining and executing test scenarios (i.e., sequences of user-chatbot interactions). However, there is currently a lack of methods to quantify the completeness and strength of such test scenarios, which can lead to low-quality tests, and hence to buggy chatbots.
To fill this gap, we propose adapting mutation testing (MuT) for task-oriented chatbots. To this end, we introduce a set of mutation operators that emulate faults in chatbot designs, an architecture that enables MuT on chatbots built using heterogeneous technologies, and a practical realisation as an Eclipse plugin. Moreover, we evaluate the applicability, effectiveness and efficiency of our approach on open-source chatbots, with promising results.
3. Tweet This Book!
Please help Ant Clay by spreading the word about this book
on Twitter!
The suggested hashtag for this book is #SPGovManifesto.
Find out what other people are saying about the book by
clicking on this link to search for this hashtag on Twitter:
https://twitter.com/search/#SPGovManifesto
4. Contents
Dedicated to… 1
Credits and Thanks 2
Prelude 3
User Guide . . . . . . . . . . . . . . . . . . . . 4
State of the community . . . . . . . . . . . . . 6
Governance versionality . . . . . . . . . . . . . 9
Why? 11
Why did I write this book? . . . . . . . . . . . . 12
What is this crazy thing called Governance? . . 14
Why are SharePoint projects so complex? . . . . 16
Future Chapters 22
References 23
Who are Soulsailor Consulting? 25
5. Dedicated to…
My wife Claire for always being here to “steer
me” on the right path.
and of course…
My awesome kids Rowan, Flynn and Erin
for your sheer honesty, playful insights and
constant support.
1
6. Credits and Thanks
I really appreciate the immense positivity, help, support,
feedback and inspiration from everyone I know on Twitter,
LinkedIn, Facebook and within the awesome global Share-
Point community, for this my first, very tenuous step, into
becoming an author.
I want to especially thank the tireless reviewers who shared
with me their advice, experience and a real dose of prag-
matism when I most needed it!
This book really wouldn’t be what it is today without
you guys: Andy Talbot, Joe Capka, Jon Maunder, Nancy
Skanks, Paul Hunt, Richard Martin and Seb Matthews.
And finally, sincere thanks to the ‘Constant Doodler’
Shaun Cuff http://www.theconstantdoodler.co.uk for the
simplicity and beauty of the cover image for this book; you
have captured the very essence of Governance in that one
single pen-stroke!
2
8. Prelude 4
User Guide
This book is about the challenges, impact and approaches
to implementing SharePoint Governance in your organisa-
tion.
If you thought from the cover image that it was about
sailing, then sorry it’s not, although it does get a mention.
The reality is that, although the basis of this book is
Microsoft SharePoint, its actually relevant to any social or
collaborative platform (Yammer, IBM Lotus Connections,
Jive, Huddle, etc.) that you and your organisation may be
using.
When I set about writing this book I wanted it to be three
things:
• Disruptive
• Thought provoking
• Informative.
The disruption comes from the early chapters where I
“Poke the Box” as Seth Godin would say (Godin, 2011
http://bit.ly/PokeSeth) and highlight our challenges with
Governance itself.
The mid-section of this book is more visual and playful. It
will illustrate, key points, both positive and negative, about
our perceptions and the future of SharePoint Governance.
9. Prelude 5
Finally, in the last section, I focus on being informative,
in a disruptive way. I articulate my approach to imple-
menting and embedding SharePoint Governance, using
the ‘7 Waves of Governance’ approach. I describe in
detail how this approach works and the practical aspects
of implementing and embedding SharePoint Governance
within your organisation
I hope that the combination of these chapters will be
informative, engaging and deliver practical advice that can
help you deliver organisational value by disrupting your
technology projects.
10. Prelude 6
State of the community
When I asked the SharePoint Twitter community what they
perceived as SharePoint Governance, this is what a handful
of people told me:
“I think governance starts when some[one]
with a lot of pull says, Man! This is crazy!”
- Stacy Draper
“abused term defined differently depending on
who you ask”
- Andrew Clark
“Good SharePoint governance starts with an
IM strategy”
- Alan Pelze-Sharpe
“gov = organizational & management environ-
ment defining accountability & responsibility
4 return on SP investment”
- Symon Garfield
11. Prelude 7
“The G word that Allows, Controls, Denies,
Defines, Dictates, Enables, Governs, Innovates,
Promotes, Promises and Delivers :)”
- Dave Heron
“Governance = Rules to tell us what we should
or should not do outside the ways the technol-
ogy itself limits us”
- Marc Anderson
“The thing you’re not doing, that you know
you should be doing. :( :)”
- Art Ho
“Governance is about taking action to help
your organisation organise, optimise and man-
age your systems and resource”
- James Fowell
“Guidelines that provide useful insights into
the value that can be delivered to support the
business’s aspirational state”
- Jon Maunder
12. Prelude 8
“SP Governance is like parenting - give them
enough rules to keep them safe, & enough
flexibility to be creative and grow.”
- Linnea Lewis
“SharePoint Governance is a guideline of rules
within your organisation, including what, why,
when, where and how”
- Andy Talbot
“Governance is not a software or technology
problem, it’s a people problem”
- Seb Matthews
It’s quite a divergent set of thoughts and ideas about what
SharePoint Governance is isn’t it?
My hope is that this book will shed some light, deliver some
clarity and be a comfort to all you out there wrestling with
what SharePoint Governance is, why it matters and how
to implement it in your organisation.
13. Prelude 9
Governance versionality
I accept that’s not quite a real word, but versionality in the
context of this manifesto is the state whereby Microsoft
(or any other vendor) delivers an exciting new piece of
technology, just as you get your head around the current
version and have started to focus on the business not the
technology.
At the time of writing, SharePoint 2010 is the prevalent ver-
sion and SharePoint 2013 preview has just been released.
I’ve witnessed over the preceding year and a half that the
technology community had just started changing the way
they work. I was heartened by the fact that it felt like, as a
community, we were moving at a quickening pace towards
a more business led perspective on SharePoint projects.
But you suddenly changed!
Now, with the water-cooler chats, tweets and blog posts all
looking forward to the next version of SharePoint, I fear
and I’m already seeing the signs that a large proportion of
you SharePoint people have had your heads turned. The
shiny new version [it does look good!] is beckoning you
with its new features and you have started to veer off-
course and back to being SharePoint tech, not business
focussed.
You may think that’s bad news for me and this man-
ifesto, but no… Take note SharePoint 2007, 2010, 2013
or vNext+++, or any other damn collaboration platform
14. Prelude 10
vendors out there. Yes I mean you Yammer, Huddle,
IBM and SAP! You all need Governance, this manifesto is
timeless, or at least I hope it will be and I’ll be waiting for
the SharePoint vNext excitement to die down and a new
business focussed normality to return.
Governance lasts forever…
I hope you’ll join me on this kick-ass road-trip disrupting
Governance thinking…
16. Why? 12
Why did I write this book?
I’m sure you can’t have helped but notice the huge amount
of Governance content out there? There are blogs, videos,
slides, tweets, status updates and water-cooler conversa-
tions to name just a few common sources. It’s an absolute
minefield for anyone new, trying to fathom out what the
hell SharePoint Governance is, what it means to them and
what the dire consequences are if they don’t do anything
about it soon.
Why would I want to write this manifesto about SharePoint
Governance? Why would I think it was a good idea to
deliver “Disruptive Governance thinking for the masses”?
One reason is that I want to put a very clear stake into
the ground about what Governance really is. My personal
perspective, is based on many years of using and imple-
menting collaborative technology platforms across a range
of sectors. Just like you, I have been stumbling through the
Governance challenges that most, if not all organisations
have with this type of solution. I really wanted to distil
and articulate how you can practically deliver a holistic
Governance approach within your organisation.
Lastly, I want to make a difference.
I want to make a disruptive, bold, emotional, ass-kicking,
blinding-light kind of difference…
Whether that’s even possible with a subject like SharePoint
Governance I don’t know, time will tell, but that is very
17. Why? 13
much my ‘big hairy audacious goal’ (Collins & Jerry, 1994
http://bit.ly/BigHairyAudaciousGoal).
Simply put, I want to enable you all to deliver value to
your organisations. I propose to do this by disrupting your
SharePoint projects with the words, experiences, analogies,
tools and techniques that are contained within this mani-
festo…
I hope that this book will cut through all the existing
SharePoint Governance crap that is out there and steer you
on a path to SharePoint awesomeness.
18. Why? 14
What is this crazy thing called
Governance?
Well at a very simple level, it’s all about putting things,
but not necessarily just large documents and overbearing
rules, in place that help your project achieve its vision or
goal. Put another way, Governance helps to ensure that
your project can actually start to deliver the difference it
should make to your business.
The word Governance, as stated in Wikipedia, is said to
have been derived from the Greek verb κυβερνάω [ku-
bernao], used for the first time in a metaphorical sense
by Plato. In Latin, the term Governance means ‘To Steer’
and this is my seminal definition, first imparted to me by
the famed Australian SharePoint and collaboration sense-
maker, Paul Culmsee (http://bit.ly/Culmsee);
It was this insight that brought clarity to my already
business-focussed perspective of Governance. It’s also
pretty convenient for me that Governance can be grounded
in the nautical steer theme, as I am an avid sailor!
Take a look at the statements below, are these concepts that
you can see within your organisation?
• A SharePoint Vision
• Stories about SharePoint making a difference
• A SharePoint Business Case
19. Why? 15
• SharePoint Return on Investment
• Measurable SharePoint Business Outcomes.
Ask yourself, do you really deliver these things to your
stakeholders and users?
Do you think perhaps Governance could be part of the
answer?
I Do.
20. Why? 16
Why are SharePoint projects so
complex?
My experience, over the last decade is that in way too many
instances, SharePoint projects fail to deliver true business
value. They’re delivered as though they are just another
Microsoft Office productivity solution, implemented as a
technology project with a huge and catastrophic assump-
tion that “If you build it, they will come” (Field of Dreams,
1989).
Dave Snowden’s ‘Cynefin Framework’ (Snowden, 2012
http://bit.ly/Cynefin) is immensely useful in sensemaking
the complexity of delivering collaborative and social solu-
tions, such as SharePoint, to my clients. I apply the Cynefin
Framework to demonstrate why we can’t just assume that a
technology solution on its own will deliver value and solve
our organisations business problems.
21. Why? 17
Cynefin Framework sketch with StoryCubes
22. Why? 18
Originally developed in the context of knowledge manage-
ment and organisational strategy, Cynefin, a welsh word,
literally translated to mean ‘habitat, or place of multiple
belongings’, is now applied in many diverse ways, includ-
ing complex adaptive systems, decision-making, cultural
change, organisational strategy and community dynamics.
As you can see we have a typical four quadrant diagram,
with each quadrant sensemaking particular scenarios, one
of which I feel is most appropriate to SharePoint and
collaborative or knowledge management projects.
In the Simple quadrant, life is very much cause and effect.
As you can see by the character, every time they drop
the ball it falls to the ground, that action is infinitely
repeatable with the same predictable effect. Have you
ever implemented a SharePoint solution that you could
repeat in any team, company, or sector that would always
have the same repeatable and predictable cause and effect?
Nope, I didn’t think so! So SharePoint, collaboration and
knowledge management solutions don’t live here in this
quadrant.
Also, you know all the focus in SharePoint land on ‘Best
Practice’? It’s an oxymoron.
Moving up to the Complicated quadrant, this is where
the previously simple and repeatable relationship between
cause and effect requires investigation, analysis or the ap-
plication of expert knowledge in order to be effective. Here
we can see from our characters that an expert is analysing
23. Why? 19
the situation, the consultant character is reading about that
knowledge and implementing a solution influenced by that
thinking. The result being the end user character is walking
away happily. Now we may see this kind of behaviour in
more infrastructure based projects such as Microsoft Ex-
change, but not for collaboration, knowledge management
and SharePoint scenarios. True, most technology projects
are implemented as ‘good practice’ or even worse perhaps
using ‘best practice’, but if we analyse those projects we
will see that the projects are deemed failures because they
do not deliver the outcomes required by the business.
What I have found, in my experience, is that projects
delivered with the assumption that the business problem
they are solving is in the ‘Complicated’ or ‘Simple’ do-
main, although outwardly they do fail, they do make some
positive steps towards the goal. The challenge is that
the implementers, very often do not see things with a
perspective of learning and continuous improvement and
therefore the one-shot project cannot hope to capitalise on
the value that has already been delivered.
Now things get interesting in the Complex quadrant. As
you can see from the characters, we have music playing in
the background and we have two emergent behaviours:
• The first person is dancing
• The second person is listening intently.
24. Why? 20
Both characters are happy and are deriving value from
the music in different ways, perhaps ways we had not
imagined or expected. From a Cynefin perspective the
relationship between cause and effect is only perceived
in retrospect, never in advance. For our characters, that
implies that depending on whom they are, what they
are doing and even their mood, different behaviours will
emerge from the same music playing.
In terms of our work around SharePoint Governance, this
fits nicely with what we experience every day. We imple-
ment a solution based on what the business stakeholders
state their requirements are, they use it for some period of
time and then we start to hear about the users’ unrest:
• It doesn’t quite work right
• A particular team “doesn’t work like that”
• When I said I wanted this I meant that
• Can you move the search box over there?
• But in this situation, we want it to work like this…
Does that sound all too familiar? Is that what tends to
happen to your SharePoint projects?
What we are seeing are emergent requirements, emergent
behaviours and emergent use-cases. Implementing the
solution based on what they think they want helps the user
25. Why? 21
community to further evolve their understanding of the
problem or goal. It is through continuous improvement
that we can work with them to evolve the solution to meet
their goals.
Finally, for completeness, although a little out of the remit
for this book, is the Chaotic quadrant. There is no
relationship here between cause and effect at a systems
level, so behaviour is unpredictable and although at times
that may feel true of our SharePoint user community it isn’t
the reality!
So let us remember, SharePoint projects are people projects
and people projects are emergent and therefore they are
most definitely not a one shot solution.
26. Future Chapters
What else is on it’s way in the planned future revisions of
this book?
• An ‘Introduction’ by a renowned SharePoint MVP
• Lots More Visual Thesis
• A new practical Governance approach - The 7 Waves
of SharePoint Governance
• Practical ways to embed Governance in your organ-
isation
• Tips, hints and other disruptive tools.
22
27. References
All the links within this book can be found in the following
bit.ly bundle: http://bit.ly/LinkBundle_SPGovManifesto
Collins, J. & Jerry, P., 1994. Big Hairy Audacious Goal.
[Online]
Available at: http://bit.ly/BigHairyAudaciousGoal
Culmsee, P., 2012. Clever Workarounds. [Online]
Available at: http://bit.ly/Culmsee
Field of Dreams. 1989. [Film] Directed by Phil Alden
Robinson.
Foley, M. J., 2011. All About Microsoft. [Online] Available
at: http://bit.ly/SharePointMomentum
Godin, S., 2011. Poke the Box. The Domino Project.
Available at: http://bit.ly/PokeSeth
Heifetz, R., 2009. Practice of Adpative Leadership. Har-
vard Business School Press. Available at: http://bit.ly/
AdaptiveHeifetz
Locke, C., Levine, R., Searls, D. & Weinberger, D., 2000. The
Clutrain Manifesto: The end of business as usual. Perseus
Books. Available at: http://bit.ly/TheCluetrainManifesto
Marshall, B.,Rightshifting. [Online]
Available at: http://bit.ly/MarshallModel
Rittel, P. H., 2012. Wicked Problem. [Online]
Available at: http://bit.ly/WickedProblem
23
28. References 24
Snowden, D., 2012. Wikipedia - Cynefin. [Online]
Available at: http://bit.ly/Cynefin
The Standish Group, 1995. The Chaos Report The Standish
Group.
29. Who are Soulsailor
Consulting?
Soulsailor Consulting Ltd (http://www.SoulsailorConsulting.
com) is a disruptive micro-consultancy, established early in
2012 by Ant Clay (http://uk.linkedin.com/in/antonyclay).
We are focussed on enabling organisational value by dis-
rupting your technology projects.
We work extensively with our clients and partner organ-
isations to align their people and technology investments
to organisational outcomes, whilst changing the way that
they work through facilitation, visualisation, collaborative
play and organisational storytelling.
Soulsailor Consulting Ltd delivers consultancy, coaching
and speaks on a range of topics including SharePoint, Gov-
ernance, requirements facilitation, collaboration, gamifica-
tion, social business, change management and innovation
platforms and delivers a range of innovative training and
workshop sessions.
Feel free to get in touch if you think your technology
projects need disrupting!
25