2. Unit 1—Characteristics of High Performing
Teams
Unit 2—The Four Stages of Team Development
Unit 3—Tools for Leading Teams
Unit 4—The Roles People Play in Teams
Unit 5—Managing Team Conflict and
Negotiations
Unit 6—Developing Team Culture
3. Charles Margerison & Dick McCann
How we learn?
How we get the job done ?
TMS: Our story
6. Through researching the question:
‘What do successful teams do?’
Margerison & McCann identified
9 key success factors
that form the basis of outstanding
teamwork.
22. Your
homework
Observe your team this afternoon, how do they communicate?
What are their preferences?
How can you apply these insights to improve your team performance?
23. Unit 1—Characteristics of High Performing
Teams
Unit 2—The Four Stages of Team Development
Unit 3—Tools for Leading Teams
Unit 4—The Roles People Play in Teams
Unit 5—Managing Team Conflict and
Negotiations
Unit 6—Developing Team Culture