Rise of the Platform
& What It Means for Business
Marshall Van Alstyne
Boston University & MIT
marshall@mit.edu
InfoEcon@twitter.com
© 2013 Parker, Van Alstyne & Choudary
InterBrand: 2013 Best Global
Brands
These are Platforms
Platform firms becoming more
Important in economy
Firm

Market Cap

Apple

438

Exxon Mobile

380

Google

291

Microsoft

282

Berkshire Hathaway

281

3 of top 5 firms in 2013 by market cap.
MKT CAP Weighted Platform Firms

Platform firms becoming more
Important in economy
Percentage of Platform Firms weighted by
MKT CAP (2001-2013)
35%
30%
25%
20%
15%
10%
5%
0%
2001 2002

2003

2004 2005

2006

2007 2008

2009

2010

2011

2012

2013

% of top 20 firms by market cap since 2001
The Product Business Model is
Broken
The Product Business Model is
Broken
1980-2000 Microsoft platform beats
Apple product

Apple launched the PC revolution but Microsoft licensed widely, built a
huge developer ecosystem, 6X larger.
Apple Feb 5, 1996

Michael Dell “I‟d shut it down and give the money back to the shareholders.”
InterBrand: 2013 Best Global
Brands
Nike builds a biz platform
To be a platform
The system must provide a
useful function or service and
allow 3rd party access.
Examples:
iTunes: get music onto iPod
SAP: execute ERP systems

Facebook: connect family, friends & acquaintances
Cisco Smart Grids: capture AC/DC sources, route
power
Nike Fuel: motion capture and social benchmarking

Products have features,
Platforms have communities
How are these related?
eBay Sellers
Expedia Airlines/Hotels
Xbox Developers
American Express
Merchants
Aga Khan Doctors
YouTube Videographers
AirBnb Rooms
Electric Car Charge
Stations
Mechanical Turk Laborers
LinkedIn Employers
Android Developers

eBay Buyers
Expedia Travelers
Xbox Gamers
Amex CardHolders
Aga Khan Patients
YouTube Viewers
AirBnb Renters
Electric Car Drivers
Mechanical Turk Jobs
LinkedIn Employees
Android Users

Each Side Attracts More of the
Other
More Amex Merchants
More Amex Users
… get more Amex Users… … get more Amex Merchants…
More Android Developers
More Android Users
… get more Android Users… get more Android Developers…
…
Why platforms beat products
every time
Apple iPod pre-Platform

Apple iPod

Listener

$

Music
Producer

Retailer

$

$

(1) Product First Thinking
(3) User bought music retail (or
(2) Standard linear value chain
P2P)
(4) Minimal network effects
Apple iPod combined with iTunes

Apple iPod

Listener

$

Music
Producer

Retailer

$

$
Apple iPod post-Platform

User

Content
$$
Apple

(1) Remove supply chain inefficiency
(2) Triangular platform supply
network
(3) Apple owns financial chokepoint

(4) Apple helps users find content
(5) Stronger network effects
How Apple is killing standalone platforms
Usr

Usr

Dvpr

Usr

Gam

Mus

Lumia

Zune

Nokia

User

PSP
Sony

Microsoft

User

Calls

Music

MP3

Video

TV

Games

Dvpr

Web

HTML

Publi

eBooks

Apple has vastly stronger network effects.
Sony could have done this. It has many great standalone products.
Google is not making this mistake with Android
How Apple is killing standalone platforms
2007

Today

Usr

2007

Usr

Dvpr

Today
Gam

Usr

Mus

Lumia

Zune

Nokia

User

PSP
Sony

Microsoft

User

Calls

Music

MP3

Video

TV

Games

Dvpr

Web

HTML

Publi

eBooks

Apple has vastly stronger network effects.
Sony could have done this. It has many great standalone products.
Google is not making this mistake with Android
How Apple is killing standalone platforms
R1

P1

Polycom
Speakerphone

User

U1

P1

Cisco
Flip Camera

User

Calls

R1

P1

U1

Music

MP3

Video

TV

Games

R1

U1

HP
Calculator

Dvpr

Web

HTML

Publi

eBooks

Message for you: A great standalone product might not be sufficient.
How Apple is killing standalone platforms
Usr

Usr

Upld

Usr

Upld

Dvpr

GPS

Blkbry

TomTom

User

Photo
Flickr

RIM

User

Calls

Music

MP3

Video

TV

Games

Dvpr

Web

HTML

Publi

eBooks

Message for you: A great standalone product might not be sufficient.
Why Apple isn‟t killing Kindle:
Amazon Ecosystem

© 2012 Zimedia
Why Apple isn‟t killing Kindle

User

User

Calls

Music

MP3

Video

TV

Games

Dvpr

Web

HTML

eBooks

You can‟t make calls … unless you load Skype.

Publi
Prices Change :: Tweet #1

Monetizing platforms means
free pricing is profitable
To price a platform with network
effects, who gets the subsidy?
There are 2 types of Free
1) Cellphones & Minutes,
Razors & Blades

2) Amazon also uses 2sided platform pricing.
Will do it more often than
authors or publishers.

Writers

Readers

Platform
Supply Chains Change :: Tweet #2

Platforms unlock new value
from spare resources and user
generated content
AirBnb sells users‟ spare
rooms, competing with
hotels that must own them

RelayRides sells users‟
spare cars, competing with
rental firms that must own
them
Instagram sold for $1B not because of
contributions from 13 employees but
from 30 million users
Internal Organization Changes :: Tweet
#3

Employees must see across the
platform, which must support a
shared data layer
Sony was a virtual Galapagos of
holding companies
Bezos Platform Mandate
1. All teams will expose their data…
2. Teams must communicate through interfaces.
3. … no other form of interprocess
communication allowed
4. Interfaces, without exception, must be
externalizable.
5. Anyone who doesn‟t do this will be
fired.
Innovation Changes :: Tweet #4

Platforms open themselves
to third party contribution
“A platform is a system that can be … adapted to
countless needs and niches that the platform’s
original developers could not possibly have
contemplated…”

Mark Andreeson: Venture Capitalist,
Netscape Founder, Board HP, eBay
It‟s working when users do
something you didn‟t expect

Ford Model T

Flour Mill

Hay Carrier

Racecar
It‟s working when users do
something you didn‟t expect

Mobile Church

Sawmill

Snowmobile

Goat Carrier
Does Openness Work?

Open to developers −

− Open to “.com”

The Rise & Ignominius Fall of MySpace – Business Week 2011
Does Openness Work?

„„We tried to create every feature in the world and said,
„O.K., we can do it, why should we let a third party do
it?‟ „‟ says (MySpace cofounder) DeWolfe.
„‟We should have picked 5 to 10 key features that we
totally focused on and let other people innovate on
everything else.‟‟
The Rise & Ignominius Fall of MySpace – Business Week 2011
Platforms get enormous value
From 3rd party developers
Most firms can only
concentrate on most
valuable apps

Profits increase when
others add to platform‟s
“Long Tail
You don’t need to
own this
Why Platforms Beat Products
Value Added

-

Time

Consider product
innovation alone

- Harnessing 3rd party
resources, innovation
occurs at a higher
combined rate.
- Even if a platform starts
behind, its value will
overtake the product
leader.
Industry Changes :: Tweet #5

Platforms will displace
gatekeepers with meritocratic
crowds
Video production and
curation moves to
viewers from TV
station staff

Advice from
travelers replaces
that of travel
agents
What‟s next?
City as Platform
Energy/Smart Grid as Platform
Education as Platform
Healthcare as Platform
If you believe in the power of
people connecting, embrace the
platform.
If you convert your product/service
to platform, what would it do?
and Choudary
CREDITS
Photos:
Energy/Smart Grid as Platform Source: Wikipedia Solar Energy
Education as Platform © 2012 Tomi Um, MIT Technology
Review
Healthcare as Platform © Aleksandar Stojanovic
Presentation Design:

Sanja Ignjatovic
sania.ignjatovic@gmail.com
www.saintartdesigns.com
Es Dzi
http://darkleaf.webnode.com

The Rise of Platforms - And What It Means for Business

  • 1.
    Rise of thePlatform & What It Means for Business Marshall Van Alstyne Boston University & MIT marshall@mit.edu InfoEcon@twitter.com © 2013 Parker, Van Alstyne & Choudary
  • 2.
    InterBrand: 2013 BestGlobal Brands
  • 3.
  • 4.
    Platform firms becomingmore Important in economy Firm Market Cap Apple 438 Exxon Mobile 380 Google 291 Microsoft 282 Berkshire Hathaway 281 3 of top 5 firms in 2013 by market cap.
  • 5.
    MKT CAP WeightedPlatform Firms Platform firms becoming more Important in economy Percentage of Platform Firms weighted by MKT CAP (2001-2013) 35% 30% 25% 20% 15% 10% 5% 0% 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 % of top 20 firms by market cap since 2001
  • 6.
    The Product BusinessModel is Broken
  • 7.
    The Product BusinessModel is Broken
  • 8.
    1980-2000 Microsoft platformbeats Apple product Apple launched the PC revolution but Microsoft licensed widely, built a huge developer ecosystem, 6X larger.
  • 9.
    Apple Feb 5,1996 Michael Dell “I‟d shut it down and give the money back to the shareholders.”
  • 10.
    InterBrand: 2013 BestGlobal Brands
  • 11.
    Nike builds abiz platform
  • 13.
    To be aplatform The system must provide a useful function or service and allow 3rd party access. Examples: iTunes: get music onto iPod SAP: execute ERP systems Facebook: connect family, friends & acquaintances Cisco Smart Grids: capture AC/DC sources, route power Nike Fuel: motion capture and social benchmarking Products have features, Platforms have communities
  • 14.
    How are theserelated? eBay Sellers Expedia Airlines/Hotels Xbox Developers American Express Merchants Aga Khan Doctors YouTube Videographers AirBnb Rooms Electric Car Charge Stations Mechanical Turk Laborers LinkedIn Employers Android Developers eBay Buyers Expedia Travelers Xbox Gamers Amex CardHolders Aga Khan Patients YouTube Viewers AirBnb Renters Electric Car Drivers Mechanical Turk Jobs LinkedIn Employees Android Users Each Side Attracts More of the Other
  • 15.
    More Amex Merchants MoreAmex Users … get more Amex Users… … get more Amex Merchants…
  • 16.
    More Android Developers MoreAndroid Users … get more Android Users… get more Android Developers… …
  • 17.
    Why platforms beatproducts every time
  • 18.
    Apple iPod pre-Platform AppleiPod Listener $ Music Producer Retailer $ $ (1) Product First Thinking (3) User bought music retail (or (2) Standard linear value chain P2P) (4) Minimal network effects
  • 19.
    Apple iPod combinedwith iTunes Apple iPod Listener $ Music Producer Retailer $ $
  • 20.
    Apple iPod post-Platform User Content $$ Apple (1)Remove supply chain inefficiency (2) Triangular platform supply network (3) Apple owns financial chokepoint (4) Apple helps users find content (5) Stronger network effects
  • 21.
    How Apple iskilling standalone platforms Usr Usr Dvpr Usr Gam Mus Lumia Zune Nokia User PSP Sony Microsoft User Calls Music MP3 Video TV Games Dvpr Web HTML Publi eBooks Apple has vastly stronger network effects. Sony could have done this. It has many great standalone products. Google is not making this mistake with Android
  • 22.
    How Apple iskilling standalone platforms 2007 Today Usr 2007 Usr Dvpr Today Gam Usr Mus Lumia Zune Nokia User PSP Sony Microsoft User Calls Music MP3 Video TV Games Dvpr Web HTML Publi eBooks Apple has vastly stronger network effects. Sony could have done this. It has many great standalone products. Google is not making this mistake with Android
  • 23.
    How Apple iskilling standalone platforms R1 P1 Polycom Speakerphone User U1 P1 Cisco Flip Camera User Calls R1 P1 U1 Music MP3 Video TV Games R1 U1 HP Calculator Dvpr Web HTML Publi eBooks Message for you: A great standalone product might not be sufficient.
  • 24.
    How Apple iskilling standalone platforms Usr Usr Upld Usr Upld Dvpr GPS Blkbry TomTom User Photo Flickr RIM User Calls Music MP3 Video TV Games Dvpr Web HTML Publi eBooks Message for you: A great standalone product might not be sufficient.
  • 25.
    Why Apple isn‟tkilling Kindle: Amazon Ecosystem © 2012 Zimedia
  • 26.
    Why Apple isn‟tkilling Kindle User User Calls Music MP3 Video TV Games Dvpr Web HTML eBooks You can‟t make calls … unless you load Skype. Publi
  • 27.
    Prices Change ::Tweet #1 Monetizing platforms means free pricing is profitable
  • 28.
    To price aplatform with network effects, who gets the subsidy?
  • 29.
    There are 2types of Free 1) Cellphones & Minutes, Razors & Blades 2) Amazon also uses 2sided platform pricing. Will do it more often than authors or publishers. Writers Readers Platform
  • 30.
    Supply Chains Change:: Tweet #2 Platforms unlock new value from spare resources and user generated content
  • 31.
    AirBnb sells users‟spare rooms, competing with hotels that must own them RelayRides sells users‟ spare cars, competing with rental firms that must own them
  • 32.
    Instagram sold for$1B not because of contributions from 13 employees but from 30 million users
  • 34.
    Internal Organization Changes:: Tweet #3 Employees must see across the platform, which must support a shared data layer
  • 35.
    Sony was avirtual Galapagos of holding companies
  • 37.
    Bezos Platform Mandate 1.All teams will expose their data… 2. Teams must communicate through interfaces. 3. … no other form of interprocess communication allowed 4. Interfaces, without exception, must be externalizable. 5. Anyone who doesn‟t do this will be fired.
  • 38.
    Innovation Changes ::Tweet #4 Platforms open themselves to third party contribution
  • 39.
    “A platform isa system that can be … adapted to countless needs and niches that the platform’s original developers could not possibly have contemplated…” Mark Andreeson: Venture Capitalist, Netscape Founder, Board HP, eBay
  • 40.
    It‟s working whenusers do something you didn‟t expect Ford Model T Flour Mill Hay Carrier Racecar
  • 41.
    It‟s working whenusers do something you didn‟t expect Mobile Church Sawmill Snowmobile Goat Carrier
  • 42.
    Does Openness Work? Opento developers − − Open to “.com” The Rise & Ignominius Fall of MySpace – Business Week 2011
  • 43.
    Does Openness Work? „„Wetried to create every feature in the world and said, „O.K., we can do it, why should we let a third party do it?‟ „‟ says (MySpace cofounder) DeWolfe. „‟We should have picked 5 to 10 key features that we totally focused on and let other people innovate on everything else.‟‟ The Rise & Ignominius Fall of MySpace – Business Week 2011
  • 44.
    Platforms get enormousvalue From 3rd party developers Most firms can only concentrate on most valuable apps Profits increase when others add to platform‟s “Long Tail You don’t need to own this
  • 45.
    Why Platforms BeatProducts Value Added - Time Consider product innovation alone - Harnessing 3rd party resources, innovation occurs at a higher combined rate. - Even if a platform starts behind, its value will overtake the product leader.
  • 46.
    Industry Changes ::Tweet #5 Platforms will displace gatekeepers with meritocratic crowds
  • 48.
    Video production and curationmoves to viewers from TV station staff Advice from travelers replaces that of travel agents
  • 49.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.
    If you believein the power of people connecting, embrace the platform. If you convert your product/service to platform, what would it do?
  • 55.
  • 56.
    CREDITS Photos: Energy/Smart Grid asPlatform Source: Wikipedia Solar Energy Education as Platform © 2012 Tomi Um, MIT Technology Review Healthcare as Platform © Aleksandar Stojanovic Presentation Design: Sanja Ignjatovic sania.ignjatovic@gmail.com www.saintartdesigns.com Es Dzi http://darkleaf.webnode.com

Editor's Notes

  • #3 Coke, 13 year champ, dethronedChildren say “Google it” – not done with a marketing budget. “Brands like Apple and Google and Samsung are changing our behavior: how we buy, how we communicate with each other, even whether we speak with each other,” Mr. Frampton said. “They have literally changed the way we live our lives.” – Jez Frampton, Global Chief Exec, Interbrands. 12 of 30 are platform firms,6 of 10 are platform firmsALL of the top 50 risers are platforms. FB at 52 and Prada at 72Stuart Elliot NYT “Apple passes Coca Cola as Most Valuable Brand” Sept 29, 2013 p B5.http://www.interbrand.com/en/best-global-brands/2013/Best-Global-Brands-2013-Brand-View.aspx
  • #4 Coke, 13 year champ, dethronedChildren say “Google it” – not done with a marketing budget. “Brands like Apple and Google and Samsung are changing our behavior: how we buy, how we communicate with each other, even whether we speak with each other,” Mr. Frampton said. “They have literally changed the way we live our lives.” – Jez Frampton, Global Chief Exec, Interbrands. 12 of 30 are platform firms,6 of 10 are platform firmsALL of the top 50 risers are platforms. FB at 52 and Prada at 72Stuart Elliot NYT “Apple passes Coca Cola as Most Valuable Brand” Sept 29, 2013 p B5.http://www.interbrand.com/en/best-global-brands/2013/Best-Global-Brands-2013-Brand-View.aspx
  • #5 3 of 5, knock off energy & financePlot shows % top 20 by market cap
  • #6 3 of 5, knock off energy & financePlot shows % top 20 by market cap
  • #9 By the time of the antitrust trial, Microsoft had more than 6 times the number of developers
  • #11 12 of 30 are platform firms6 of 10 are platform firmsALL of the top 50 risers are platforms. FB at 52 and Prada at 72Do something with Nike Platformhttp://www.interbrand.com/en/best-global-brands/2013/Best-Global-Brands-2013-Brand-View.aspx“Brands like Apple and Google and Samsung are changing our behavior: how we buy, how we communicate with each other, even whether we speak with each other,” Mr. Frampton said. “They have literally changed the way we live our lives.” – Jez Frampton, Global Chief Exec, Interbrands. Stuart Elliot NYT “Apple passes Coca Cola as Most Valuable Brand” Sept 29, 2013 p B5.
  • #14 Pearson: match people to content, deliver content, certify learning
  • #15 eBayGoogle YouTubeLinked In Job Posts
  • #17 Developers for Search&Ads, Android, Maps, Power other tool searchPositive feedback spirals, explaining growth of platform firms
  • #21 First part is digitization
  • #22 http://www.dailyfinance.com/2010/12/01/apple-ipad-steals-market-share-from-amazon-kindle/Apple grew from 16 to 32% in 2010Others: Garmin, Cisco Flip Phone, Sony eReader
  • #23 http://www.dailyfinance.com/2010/12/01/apple-ipad-steals-market-share-from-amazon-kindle/Apple grew from 16 to 32% in 2010Others: Garmin, Cisco Flip Phone, Sony eReader
  • #24 Smart execs! Each co made right decisions for best product strategy under old business model.Others: Sony eReader
  • #25 Smart execs! Each co made right decisions for best product strategy under old business model.Others: Sony eReader
  • #27 (1) Multiple co-investors (2) Common Data layer “cust also bought”18 million movies, TV shows, songs, magazines Amazon Appstore - thousands of apps and games Cloud-accelerated web browsing - Amazon Silk Free cloud storage for Amazon content Priced at $199 for 7-inch Wi-Fi VersionAmazon Prime members get unlimited, instant streaming of 10,000 popular movies and TV showshttp://www.dailyfinance.com/2010/12/01/apple-ipad-steals-market-share-from-amazon-kindle/Amazon is also being much more sophisticated about giving free data storage service,which allows them to better ‘consummate the match.’
  • #34 2005 Joseph Ratzinger / Pope Benedict XVI NOK 68B BBRY 16B (3x)2013 Jorge Borgoglio / Pope Francis NOK 25B BBRY 4B (4x)Info on Pope almost as important as the Pope
  • #43 While Facebook focused on creating a robust platform that allowed outside developers to build new applications, Myspace did everything itself.
  • #44 While Facebook focused on creating a robust platform that allowed outside developers to build new applications, Myspace did everything itself.
  • #47 From handful of experts to wisdom of crowds
  • #48 Brian Epstein discovered the Beatles in LiverpoolScooter Braun “discovered” Bieber on YouTube
  • #52 Source: Wikipedia Solar Energy
  • #53 Robert Pinsky – US Poet Laureate © 2012 Yuko Shimizu, FastCompany (seated crowd)© 2012 Tomi Um, MIT Technology Review (laptop diplomas)
  • #55 Will you be predator or prey, platform or product?
  • #56 With a little help from y friends http://www.youtube.com/watch?v=jBDF04fQKtQ about frame 2.16