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The Recession
Coping with the Human Cost
   The difference good advice can make




                         the charity for your community
The Financial Storm
•   Record Levels of Debt (Personal Debt £1.4 trillion)
•   An end to special mortgage rates (3m)
•   First Time Buyers (1m out of 11.8 m mortgages)
•   Falling House Prices (20% and counting)
•   The Credit Crunch (Restricted Credit, increasing interest rates)
•   Rising Prices (Essential Bills, food, utilities, fuel)
•   Limited Savings (1/2 of UK households have little or no savings)
•   Changing Incomes (Reduced hrs and/or job loss)
                                 … the charity for your community
Meeting the NEW needs
• Personal life events trigger unmet need
• Cataclysmic shock events:- redundancy or severe change in
  economic circumstances, sudden illness
• Transitions between life stages:- especially those involving a
  change in role, status, expectations and responsibility
• Capacity eroding changes:- spiralling and unsustainable
  indebtedness, becoming a primary carer, onset of mental health
  issues
• Job Centre Plus/Inclusion Cornwall:- Cornwall Works
  LAA, ESF, CW 50 +, Welfare Benefits Group, Debt and Financial
  Inclusion Group, Real Choices Tackling Child Poverty, Cornwall
  Migrant Workers Group, Mental Health mini Summit,
  Debt Advice in JCP Offices, Drs Surgeries, One Stop Shops

                                 … the charity for your community
Churning
                              SOCIAL EXCLUSION
Unemployment

                                                                                   ££££
                                                                           3
                                                              ££
                                                       2
                                             £
                                   1



        Labour   LIFE EVENT
        Market
                                                                        Social
                                                                       Exclusion




                                       CITIZENS ADVICE BUREAUX
                 Work Experience          Skills      Confidence      Engagement




                                            … the charity for your community
Savings
 Household Savings Levels by weekly income.

  Weekly income              Households with             With savings less
                               No Savings                  than £1,500
     £300-400                       34%                          22%
     £400-500                       29%                          24%
     £500-600                       25%                          24%
     £600-700                       18%                          24%
So 56% of households with income £300-400 have less than £1,500 Savings
i.e. 1 months income- just enough till next pay day.
                                       … the charity for your community
Debt
• Average household debt in UK excluding
  mortgages is £9,200.
• However the figure is £21,300 if the
  average is based on the number of
  households who actually have some debt.
• Plus Average Mortgage £103,000 UK
• Penzance County Court £180,000.
                   … the charity for your community
… the charity for your community
Cornwall’s Economy ?
Estimates       Households    Annual Interest   Households        Mortgage
                with Debts    (20%)             with Mortgages    Interest (6%)
Caradon         15,000        £65m              12,800            £80m
Kerrier         17,000        £73m              13,700            £85.5m
N Cornwall      14,750        £63.5m            10,300            £64m
Penwith         12,000        £51.75m            8,300            £51.75m
Restormel       17,250        £74.5m            14,000            £87.5m
Carrick         16,500        £71m              12,500            £78m
Cornwall        92,500        £398.75           71,600            £446.75m
          Debt interest £357/ month    Mortgage interest £520/ month
                                       … the charity for your community
Total   Q1      Q2      Q3      Q4      Total   Cornwall %
                         07/08   08/09   08/09   08/09   08/09   08/09   (National %)

Mortgage & Secured       582     211     231     280     368     1090    +87% (+49%)
Loan Arrears
Fuel Debts               514     105     109     144     226     584     +14% (+19%)
Credit, Store & Charge   5394    1395    1168    1170    1444    5177    -4% (+9%)
Card debts
Unsecured Personal       3039    854     745     757     1008    3364    +11% (+10%)
Loan debts
Bankruptcy               1075    227     334     405     444     1410    +31% (+24%)
Council Tax Arrears      1061    220     282     340     484     1326    +25% (+15%)

Dismissal                820     195     282     248     334     1059    +29% (+17%)
Redundancy               379     113     174     359     326     972     +156% (114%)

Jobseekers Allowance     474     138     157     281     352     928     +96% (61%)

                                          … the charity for your community
Total              Total          Cornwall CAB
                      April-Sept 08      April-Sept 09        Increase


Mortgage & Secured        442                583                32%
Loan Arrears

Fuel Debts                214                516                141%

Credit, Store &          2563                2847               11%
Charge Card debts

Unsecured Personal       1599                1956               +22%
Loan debts

Bankruptcy                561                947                69%

Council Tax Arrears       502                788                57%




                                      … the charity for your community
Total              Total          Cornwall CAB
                     April-Sept 08      April-Sept 09        Increase


Terms & Conditions       302                405                34%
of Employment

Redundancy               287                370                29%

Threatened               257                269                 5%
Homelessness

Domestic Violence         41                 82               +100%

Relationship             652                765                17%
Breakdown
Rent Arrears             346                493                42%




                                     … the charity for your community
Repossessions
• Council of Mortgage Lenders figures are
  estimates and relate only to first charge lenders
  who are members of the CML.
• They do not include other secured lending or
  “Sub Prime” lenders
• 2007 CML 27,100 repossessions.
• Estimate 2007 including Sub Prime 53,000
• Plus the Sale and Rent back schemes 27,000
• Estimate for CML 2009 Repossessions was
  74,000 revised December 2009 to 48,000
                        … the charity for your community
County Court Representation
Month       Adjourned        Suspended   Additional    Outright   Arrears      Mortgage
            on Terms                     Time          Orders                  Outstanding

Oct         7                7           1             6          £110,547     £2,040,962

Nov         4                9           4             2          £40,929      £1,271,362

Dec         0                4           1             1          £24,699      £822,011

Jan         1                8           5             1          £70,015      £996,229

Feb         4                4           0             0          £22,788      £445,174

March       5                2           4             2          £48,939      £1.092,795

Total       21               34          15            12         £317,917     £6,668,533

46 cases in Penzance out of a total of 82 £190,529 average mortgage outstanding
(49 mortgage, 33 landlord)
                                                      … the charity for your community
The Combined Result

• Clients using the Welfare Benefits Advice service were, on
  average £72 per week better off

• Clients using the Debt Advice service were, on average £160
  per week better off

• Where clients took advantage of using both Welfare Benefits
  and Debt advice they were, on average £232 per week better
  off




                              … the charity for your community
What about the Future?
District                   Employees       Self employed       Recession to Recovery LGA
                           Cornwall 2008   Cornwall 2008       Reduction in No. of Jobs

Caradon                    29,900          10,000      25%             2,900
Carrick                    30,700          11,500      27%             4,300
Kerrier                    35,700           7,500      17%             3,200
N Cornwall 36,700                           6,700      15%             2,700
Restormel                  36,400           9,200      20%             3,800
Penwith                    20,900           9,000      30%             2,400
Cornwall                   190,300 53,900              22%            19,300
May 2008, Working Age Benefits 42,300      19,300 Plus Short Time Working

                                            … the charity for your community
PBR - Treasury Forecasts
• Number claiming JSA would peak at
  1.75 million in the middle of 2010, implying
  an overall unemployment total of 2.7m.
• predicted JSA claimant count would
  remain at 1.5m at the end of 2012
  = 2.3m overall unemployment
• Employers were retaining staff by agreeing
  shorter working hours and freezing pay
                     … the charity for your community
Cornwall
• Economy Monitoring Monthly Update
• Rock Pool Cornwall 12 month lag?
• Holistic - Quality & Effective Partnerships
• Stronger Communities- Take Responsibility
• Reduced Income:-Cornwall Predicted Job
  Losses, Short time working, Self Employed,
  Pensioners Savings and Interest (£80 to £1.94pm)
• Debt, Health, Mental Health
• Training Front Line Staff.
• Increasing Interest Rates
                          … the charity for your community
Support for Jobseekers ~ Cornwall
                                                          Day One                    6 Months            12 months+


Next Step IAG

ESF

Employability/basic skills

Programme Centre
Current New Deals

Employer Incentive

Additional Training

Voluntary Work Experience

Self employment support
Job Boost

NJR/Flexible New Deal and support
contract

** available now   … replaced by FND ** from April 2009 ** from October 2009
                                                                               … the charity for your community
A Helping Hand
A Helping Hand




               … the charity for your community
2n
                                      d




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                                         Fe
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                                                                                                No of Client Contacts




                                      th
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                                                                                                                                Advisors and Contacts per day




                                         F
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                                                                                                                                                                Volunteers




                                   22 Feb
                                     nd
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                                      rd
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                                      th
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                                            b
… the charity for your community
Thank you
• Thank you to the Volunteers and Staff of
  the CAB in Cornwall.




                    … the charity for your community
Households & Property
• Repossessions are more likely to be
  located in lower value properties
• Unemployment and reduction in income
  were the main causes of arrears
• Unemployment was found to often be
  followed by relationship breakdown


                   … the charity for your community
Leaking Bucket Syndrome




              … the charity for your community

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The Recession Coping with the Human Cost

  • 1. The Recession Coping with the Human Cost The difference good advice can make the charity for your community
  • 2. The Financial Storm • Record Levels of Debt (Personal Debt £1.4 trillion) • An end to special mortgage rates (3m) • First Time Buyers (1m out of 11.8 m mortgages) • Falling House Prices (20% and counting) • The Credit Crunch (Restricted Credit, increasing interest rates) • Rising Prices (Essential Bills, food, utilities, fuel) • Limited Savings (1/2 of UK households have little or no savings) • Changing Incomes (Reduced hrs and/or job loss) … the charity for your community
  • 3. Meeting the NEW needs • Personal life events trigger unmet need • Cataclysmic shock events:- redundancy or severe change in economic circumstances, sudden illness • Transitions between life stages:- especially those involving a change in role, status, expectations and responsibility • Capacity eroding changes:- spiralling and unsustainable indebtedness, becoming a primary carer, onset of mental health issues • Job Centre Plus/Inclusion Cornwall:- Cornwall Works LAA, ESF, CW 50 +, Welfare Benefits Group, Debt and Financial Inclusion Group, Real Choices Tackling Child Poverty, Cornwall Migrant Workers Group, Mental Health mini Summit, Debt Advice in JCP Offices, Drs Surgeries, One Stop Shops … the charity for your community
  • 4. Churning SOCIAL EXCLUSION Unemployment ££££ 3 ££ 2 £ 1 Labour LIFE EVENT Market Social Exclusion CITIZENS ADVICE BUREAUX Work Experience Skills Confidence Engagement … the charity for your community
  • 5. Savings Household Savings Levels by weekly income. Weekly income Households with With savings less No Savings than £1,500 £300-400 34% 22% £400-500 29% 24% £500-600 25% 24% £600-700 18% 24% So 56% of households with income £300-400 have less than £1,500 Savings i.e. 1 months income- just enough till next pay day. … the charity for your community
  • 6. Debt • Average household debt in UK excluding mortgages is £9,200. • However the figure is £21,300 if the average is based on the number of households who actually have some debt. • Plus Average Mortgage £103,000 UK • Penzance County Court £180,000. … the charity for your community
  • 7. … the charity for your community
  • 8. Cornwall’s Economy ? Estimates Households Annual Interest Households Mortgage with Debts (20%) with Mortgages Interest (6%) Caradon 15,000 £65m 12,800 £80m Kerrier 17,000 £73m 13,700 £85.5m N Cornwall 14,750 £63.5m 10,300 £64m Penwith 12,000 £51.75m 8,300 £51.75m Restormel 17,250 £74.5m 14,000 £87.5m Carrick 16,500 £71m 12,500 £78m Cornwall 92,500 £398.75 71,600 £446.75m Debt interest £357/ month Mortgage interest £520/ month … the charity for your community
  • 9. Total Q1 Q2 Q3 Q4 Total Cornwall % 07/08 08/09 08/09 08/09 08/09 08/09 (National %) Mortgage & Secured 582 211 231 280 368 1090 +87% (+49%) Loan Arrears Fuel Debts 514 105 109 144 226 584 +14% (+19%) Credit, Store & Charge 5394 1395 1168 1170 1444 5177 -4% (+9%) Card debts Unsecured Personal 3039 854 745 757 1008 3364 +11% (+10%) Loan debts Bankruptcy 1075 227 334 405 444 1410 +31% (+24%) Council Tax Arrears 1061 220 282 340 484 1326 +25% (+15%) Dismissal 820 195 282 248 334 1059 +29% (+17%) Redundancy 379 113 174 359 326 972 +156% (114%) Jobseekers Allowance 474 138 157 281 352 928 +96% (61%) … the charity for your community
  • 10. Total Total Cornwall CAB April-Sept 08 April-Sept 09 Increase Mortgage & Secured 442 583 32% Loan Arrears Fuel Debts 214 516 141% Credit, Store & 2563 2847 11% Charge Card debts Unsecured Personal 1599 1956 +22% Loan debts Bankruptcy 561 947 69% Council Tax Arrears 502 788 57% … the charity for your community
  • 11. Total Total Cornwall CAB April-Sept 08 April-Sept 09 Increase Terms & Conditions 302 405 34% of Employment Redundancy 287 370 29% Threatened 257 269 5% Homelessness Domestic Violence 41 82 +100% Relationship 652 765 17% Breakdown Rent Arrears 346 493 42% … the charity for your community
  • 12. Repossessions • Council of Mortgage Lenders figures are estimates and relate only to first charge lenders who are members of the CML. • They do not include other secured lending or “Sub Prime” lenders • 2007 CML 27,100 repossessions. • Estimate 2007 including Sub Prime 53,000 • Plus the Sale and Rent back schemes 27,000 • Estimate for CML 2009 Repossessions was 74,000 revised December 2009 to 48,000 … the charity for your community
  • 13. County Court Representation Month Adjourned Suspended Additional Outright Arrears Mortgage on Terms Time Orders Outstanding Oct 7 7 1 6 £110,547 £2,040,962 Nov 4 9 4 2 £40,929 £1,271,362 Dec 0 4 1 1 £24,699 £822,011 Jan 1 8 5 1 £70,015 £996,229 Feb 4 4 0 0 £22,788 £445,174 March 5 2 4 2 £48,939 £1.092,795 Total 21 34 15 12 £317,917 £6,668,533 46 cases in Penzance out of a total of 82 £190,529 average mortgage outstanding (49 mortgage, 33 landlord) … the charity for your community
  • 14. The Combined Result • Clients using the Welfare Benefits Advice service were, on average £72 per week better off • Clients using the Debt Advice service were, on average £160 per week better off • Where clients took advantage of using both Welfare Benefits and Debt advice they were, on average £232 per week better off … the charity for your community
  • 15. What about the Future? District Employees Self employed Recession to Recovery LGA Cornwall 2008 Cornwall 2008 Reduction in No. of Jobs Caradon 29,900 10,000 25% 2,900 Carrick 30,700 11,500 27% 4,300 Kerrier 35,700 7,500 17% 3,200 N Cornwall 36,700 6,700 15% 2,700 Restormel 36,400 9,200 20% 3,800 Penwith 20,900 9,000 30% 2,400 Cornwall 190,300 53,900 22% 19,300 May 2008, Working Age Benefits 42,300 19,300 Plus Short Time Working … the charity for your community
  • 16. PBR - Treasury Forecasts • Number claiming JSA would peak at 1.75 million in the middle of 2010, implying an overall unemployment total of 2.7m. • predicted JSA claimant count would remain at 1.5m at the end of 2012 = 2.3m overall unemployment • Employers were retaining staff by agreeing shorter working hours and freezing pay … the charity for your community
  • 17. Cornwall • Economy Monitoring Monthly Update • Rock Pool Cornwall 12 month lag? • Holistic - Quality & Effective Partnerships • Stronger Communities- Take Responsibility • Reduced Income:-Cornwall Predicted Job Losses, Short time working, Self Employed, Pensioners Savings and Interest (£80 to £1.94pm) • Debt, Health, Mental Health • Training Front Line Staff. • Increasing Interest Rates … the charity for your community
  • 18. Support for Jobseekers ~ Cornwall Day One 6 Months 12 months+ Next Step IAG ESF Employability/basic skills Programme Centre Current New Deals Employer Incentive Additional Training Voluntary Work Experience Self employment support Job Boost NJR/Flexible New Deal and support contract ** available now … replaced by FND ** from April 2009 ** from October 2009 … the charity for your community
  • 19. A Helping Hand A Helping Hand … the charity for your community
  • 20. 2n d 0 5 10 15 20 25 30 35 40 45 50 Fe 3r b d Fe 4t b h Fe 5t b h Fe 6t b h Fe 7t b h Fe 8t b h Fe 9t b h F 10 eb th F 11 eb th F 12 eb th F 13 eb th F 14 eb th F 15 eb th F 16 eb th F 17 eb th F 18 eb No of Client Contacts th F No of Volunteer Advisors 19 eb th Advisors and Contacts per day F 20 eb th F 21 eb st Volunteers 22 Feb nd F 23 eb rd F 24 eb th F 25 eb th F 26 eb th F 27 eb th Fe b … the charity for your community
  • 21. Thank you • Thank you to the Volunteers and Staff of the CAB in Cornwall. … the charity for your community
  • 22. Households & Property • Repossessions are more likely to be located in lower value properties • Unemployment and reduction in income were the main causes of arrears • Unemployment was found to often be followed by relationship breakdown … the charity for your community
  • 23. Leaking Bucket Syndrome … the charity for your community