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The Product Management
Discipline
A Product Manager’s View from Malaysia
Ver 1.0
Slide 2
Who am I
 Senior Product Manager in JobStreet.com,
based in Kuala Lumpur Malaysia.
 http://www.linkedin.com/in/weekhang
 http://twitter.com/weekhang
 http://facebook.com/wkteoh
 http://productmatters.blogspot.com/
Slide 3
What is this about
 Wisdom of product management, which I
can testify to be the golden truth after 8
years in product management and
development.
Slide 4
Our success criteria #1
 Our success depend upon understanding of
human behavior.
 There are no “logic” in human behavior, but
there are patterns.
 As Product Managers we must learn to
recognize patterns, NOT adhering to logic.
Slide 5
3 Essential Skills
Marketing
Problem-solving
Leadership
Marketing
Know where the opportunities are
Slide 7
Know which customer to serve
Over-served
Under-served
Never served
Never served
Under-served
Over-served
Where businesses tend to focus on
after a while…
The reality – gives a different
perspective of what we should focus on
Breaking our
back to satisfy
satiated
customers.
Ouch!
Here lies the
biggest
opportunities!
Slide 8
Eliminate forces against us
Problem Solving
We solve problems through the science of
designing softwares
Slide 10
Design product to meet needs
Slide 11
Product - Standardize or Customize?
 We STANDARDIZE whenever POSSIBLE.
 We CUSTOMIZE when ABSOLUTELY REQUIRED.
 Why standardize?
 Because it will reduce cost of confusion,
development, service, support and the list goes on
and on!
 Why customize?
 Because it will give us a significant competitive
advantage.
Leadership
The key principle…
Slide 13
Master of Influence
 You must be a master in influence to be
successful as a product manager.
 As a product manager – we lead and
manage by influence, not by control.
Slide 14
This deck will improve and evolve
 Look for updates on
http://productmatters.blogspot.com/

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The Product Management Discipline

  • 1. The Product Management Discipline A Product Manager’s View from Malaysia Ver 1.0
  • 2. Slide 2 Who am I  Senior Product Manager in JobStreet.com, based in Kuala Lumpur Malaysia.  http://www.linkedin.com/in/weekhang  http://twitter.com/weekhang  http://facebook.com/wkteoh  http://productmatters.blogspot.com/
  • 3. Slide 3 What is this about  Wisdom of product management, which I can testify to be the golden truth after 8 years in product management and development.
  • 4. Slide 4 Our success criteria #1  Our success depend upon understanding of human behavior.  There are no “logic” in human behavior, but there are patterns.  As Product Managers we must learn to recognize patterns, NOT adhering to logic.
  • 5. Slide 5 3 Essential Skills Marketing Problem-solving Leadership
  • 6. Marketing Know where the opportunities are
  • 7. Slide 7 Know which customer to serve Over-served Under-served Never served Never served Under-served Over-served Where businesses tend to focus on after a while… The reality – gives a different perspective of what we should focus on Breaking our back to satisfy satiated customers. Ouch! Here lies the biggest opportunities!
  • 9. Problem Solving We solve problems through the science of designing softwares
  • 10. Slide 10 Design product to meet needs
  • 11. Slide 11 Product - Standardize or Customize?  We STANDARDIZE whenever POSSIBLE.  We CUSTOMIZE when ABSOLUTELY REQUIRED.  Why standardize?  Because it will reduce cost of confusion, development, service, support and the list goes on and on!  Why customize?  Because it will give us a significant competitive advantage.
  • 13. Slide 13 Master of Influence  You must be a master in influence to be successful as a product manager.  As a product manager – we lead and manage by influence, not by control.
  • 14. Slide 14 This deck will improve and evolve  Look for updates on http://productmatters.blogspot.com/