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The New Role of Expertise 
Open Science in a Web of Sensors, Senses and Semantics 
31 October 2014 John Blossom, Shore Communications Inc.
About Shore 
● Content Marketing Strategists 
o For publishing and content technology 
products & services in 
enterprise and media markets 
● We provide: 
o Market research, intelligence & analysis 
o Marketing strategy review and advice 
o Go-to-market content and services 
● Recognized: 
o Twice-awarded EContent 100 Company 
o SIIA CODiE – Best Media Blog 
shorecominc.com
What is at issue? 
The challenge of 21st century innovation
What is today’s SciTech challenge? 
● Curation and copyright vs. innovation and interaction? 
● Subscriber access vs public/open access? 
● Impact ratings vs. social media “clout”? 
All this, to be sure, and yet...
There is a broader issue in play. 
● What is the value of expert insights in a global, 
mobile real-time economy? 
o How is that value realized through publishing? 
o What forces are shaping its value in this economy 
independent of publishing?
And huge implications if we blow it. 
“Shareholder value” is not scaled to global 
challenges
How do we get to “aha” better? 
Does publishing today create value for discovery?
How do we monetize “aha” moments? 
Is our expertise really paying off through discovery?
Other industries have faced this. 
● What happened to financial publishing? 
o Real-time insights in global markets trumped reports 
o The most profitable analysis became automated 
o Wide & equal access to public information sources
It seemed to have an impact.
Open builds proprietary advantages. 
Source: Gartner, Inc. 
The competitive cost of not adapting is high 
o When customers’ money is spent better they respond
Is scientific publishing different? 
● In some ways, yes. But not as much as you think. 
o Your information isn’t there when they need it most 
o So your customers are finding insights anyway 
o They have to if they’re going to keep up 
economically
So what is open science really about? 
● It’s about adjusting the value of publishing 
o Report/data distribution value = ¢ 
o Moving to the next right insight ASAP = $$$$$ 
o Getting the right feedback at the right time = $$$$$
Why impact ratings won’t save you. 
● Careers move too fast for them 
o Tenure-track positions not as economically valuable 
● Research funding moves too fast for them 
o International competition in a tight economy 
= money flows fast to the fastest innovation
Why copyright won’t save you. 
● May isolate content from its most valuable contexts 
o Is this information really valuable right now? 
o Can I extract meaning from it later efficiently?
Why libraries won’t save you. 
● Information professionals face same expert 
challenge 
o Search engines push them into collaborative roles 
o Global enterprises less likely to fund collections - and 
their managers - that don’t produce tangible results
Soooo...why am I subscribing? 
● “Because you have to” is not a growth strategy 
o For your clients or for their clients 
● Technical fixes won’t eliminate adaptive pressures 
o Expertise creates value today in new patterns
A new approach to expertise 
Confronting the shifting role of the 
expert
Why today’s expertise is different 
● Knowledge and discovery moves fast globally 
o Reputation as guaranteed insight less certain 
● Pushes experts into the realm of the collaborative 
o As their hierarchical, technical problem-solver role is 
automated, focuses more on peer idea exploration
Experts moving from... 
● Creating economic value out of effective signals 
o Driving innovation 
o Exploiting more “blue skies” 
o Accelerating marketing 
o Support as research 
EXPERTS 
(Valuable Hypotheses) (Accepted Hypotheses) 
● From expert-driven 
decision making to 
collaborative, data-driven 
decision making 
DATA SYSTEMS 
● Marketing before markets are defined 
(No Hypotheses) (Applied Hypotheses) 
Basic diagram source: Cognitive Edge Pty. 
Temporary 
Collaboration
Experts moving to... 
● Creating economic value out of effective signals 
EXPERTS 
in perpetual 
collaboration 
o Driving innovation 
o Exploiting more “blue skies” 
o Accelerating marketing 
o Support as research 
● From expert-driven 
decision making to 
collaborative, data-driven 
decision making 
SYSTEMS 
SYSTEMS 
DATA via 
perpetual systems 
(SIGNAL) 
● Marketing before markets are defined 
Basic diagram source: Cognitive Edge Pty. 
$ 
(Valuable Hypotheses) (Accepted Hypotheses) 
(No Hypotheses) (Applied Hypotheses)
...But publishing services aren’t there. 
● Focused mostly on certifying knowledge for the 
domain of the “complicated” 
o A domain that’s moving towards automation! 
● Ignoring the rise of more easily absorbed data 
o As chaotic domains become understood as signal
The role of signal for discovery 
A new information economy emerges
What is signal? 
● sig·nal ˈsignəl/ noun 
“A gesture, action, or sound that is used to 
convey information or instructions” 
● Clear status & action indicators 
derived from complex inputs 
● Highly actionable 
information at the 
right time & place
Everything can generate signal 
Internet Protocol Version 6 provides 
340 trillion trillion trillion addresses! 
EVERY THING in the world 
can send signal via the Web 
and Web-aware networks 
The world IS signal
The economic impact of signal 
FROM: 
Information 
Autocategorization 
Building data sets 
Extracting entities 
Computing 
Analysis
Signal: Everything is analyzable 
Rapidly scalable resources 
Massive data sets 
Real-time artificial intelligence 
Signifying vs. storage + retrieval
Signal: Everything has syntax 
Knowing relationship, focus and intent in real-time
Signal: Everything is predictive 
Mass prediction 
of personal 
demand & action
Signal: Redefining innovation
An economy of signal-driven markets 
Understand and fulfill unique demands at scale 
before others even see them 
...using less time, fewer resources 
and more effective filtering of options
An economy of tailored production 
Signal drives scalable micromarkets rapidly
How does signal change science? 
● The world is modeling itself in data constantly 
o Dynamic hypothesis formulation, testing & application 
● Avoiding data fragmentation is key 
o Public signal resources can increase research efficiency
What to do? 
Responding to new requirements for 
delivering discovery and insights
What to do now? 
● Experts focused on collaboration need a new 
generation of publishing and discovery services 
o Collaborative innovators more dispersed and less likely to 
have budget for collection access 
o Need to address opportunities & challenges of both signal and 
automated insight technologies that act on hypotheses quickly
What publishers like to look like. 
Distribution 
Editorial 
Text 
Data Media
Where the Web moved you. 
Demand 
Search/ 
Distribution 
Social 
Sites/Apps x Your Stuff
Where you could be moving. 
Your Stuff 
Sensors/ x 
Big Data x 
Predictive 
Services 
Analytics 
Web & 
Gov’t 
Stuff
Your to-do list 
1. Focus on developing systems for collaborative experts 
o “How can we develop good hypotheses for action more efficiently?” 
o “What is data saying now?” 
o “What are ‘failures’ telling us?” 
2. Consider adaptive responses 
o Not just technical/tactical issues 
o What “DNA” is really essential to retain 
o How can people & institutions adapt with integrity 
3. Use open science to lower costs for collaboration 
o Lower the cost of data to build ROI-driven insight services
A closing thought... 
.”..Something can be a real failure until it’s not. It’s just an absolute dud until it’s a hit. 
So you have to be able to sense those early indicators of success, and the 
leadership has to really lean in and not let things die on the vine. When you have a $70 
billion business, something that’s $1 million can feel irrelevant. But that $1 million 
business might be the most relevant thing we are doing.” 
- Satya Nadella, CEO, Microsoft
For Follow-Up 
PHONE 
(+01)203.293.8511 
EMAIL 
jblossom@shorecominc.com 
WEB 
shorecominc.com 
contentblogger.com 
secondwebbook.com 
TWITTER/GOOGLE+ 
@jblossom google.com/+JohnBlossom 
POST 
John Blossom 
President 
Shore Communications Inc. 
80 Talcott Road 
Guilford, CT 06437-5002 USA

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The New Role of Epertise: Open Science in a Web of Sensors, Senses and Semantics

  • 1. The New Role of Expertise Open Science in a Web of Sensors, Senses and Semantics 31 October 2014 John Blossom, Shore Communications Inc.
  • 2. About Shore ● Content Marketing Strategists o For publishing and content technology products & services in enterprise and media markets ● We provide: o Market research, intelligence & analysis o Marketing strategy review and advice o Go-to-market content and services ● Recognized: o Twice-awarded EContent 100 Company o SIIA CODiE – Best Media Blog shorecominc.com
  • 3. What is at issue? The challenge of 21st century innovation
  • 4. What is today’s SciTech challenge? ● Curation and copyright vs. innovation and interaction? ● Subscriber access vs public/open access? ● Impact ratings vs. social media “clout”? All this, to be sure, and yet...
  • 5. There is a broader issue in play. ● What is the value of expert insights in a global, mobile real-time economy? o How is that value realized through publishing? o What forces are shaping its value in this economy independent of publishing?
  • 6. And huge implications if we blow it. “Shareholder value” is not scaled to global challenges
  • 7. How do we get to “aha” better? Does publishing today create value for discovery?
  • 8. How do we monetize “aha” moments? Is our expertise really paying off through discovery?
  • 9. Other industries have faced this. ● What happened to financial publishing? o Real-time insights in global markets trumped reports o The most profitable analysis became automated o Wide & equal access to public information sources
  • 10. It seemed to have an impact.
  • 11. Open builds proprietary advantages. Source: Gartner, Inc. The competitive cost of not adapting is high o When customers’ money is spent better they respond
  • 12. Is scientific publishing different? ● In some ways, yes. But not as much as you think. o Your information isn’t there when they need it most o So your customers are finding insights anyway o They have to if they’re going to keep up economically
  • 13. So what is open science really about? ● It’s about adjusting the value of publishing o Report/data distribution value = ¢ o Moving to the next right insight ASAP = $$$$$ o Getting the right feedback at the right time = $$$$$
  • 14. Why impact ratings won’t save you. ● Careers move too fast for them o Tenure-track positions not as economically valuable ● Research funding moves too fast for them o International competition in a tight economy = money flows fast to the fastest innovation
  • 15. Why copyright won’t save you. ● May isolate content from its most valuable contexts o Is this information really valuable right now? o Can I extract meaning from it later efficiently?
  • 16. Why libraries won’t save you. ● Information professionals face same expert challenge o Search engines push them into collaborative roles o Global enterprises less likely to fund collections - and their managers - that don’t produce tangible results
  • 17. Soooo...why am I subscribing? ● “Because you have to” is not a growth strategy o For your clients or for their clients ● Technical fixes won’t eliminate adaptive pressures o Expertise creates value today in new patterns
  • 18. A new approach to expertise Confronting the shifting role of the expert
  • 19. Why today’s expertise is different ● Knowledge and discovery moves fast globally o Reputation as guaranteed insight less certain ● Pushes experts into the realm of the collaborative o As their hierarchical, technical problem-solver role is automated, focuses more on peer idea exploration
  • 20. Experts moving from... ● Creating economic value out of effective signals o Driving innovation o Exploiting more “blue skies” o Accelerating marketing o Support as research EXPERTS (Valuable Hypotheses) (Accepted Hypotheses) ● From expert-driven decision making to collaborative, data-driven decision making DATA SYSTEMS ● Marketing before markets are defined (No Hypotheses) (Applied Hypotheses) Basic diagram source: Cognitive Edge Pty. Temporary Collaboration
  • 21. Experts moving to... ● Creating economic value out of effective signals EXPERTS in perpetual collaboration o Driving innovation o Exploiting more “blue skies” o Accelerating marketing o Support as research ● From expert-driven decision making to collaborative, data-driven decision making SYSTEMS SYSTEMS DATA via perpetual systems (SIGNAL) ● Marketing before markets are defined Basic diagram source: Cognitive Edge Pty. $ (Valuable Hypotheses) (Accepted Hypotheses) (No Hypotheses) (Applied Hypotheses)
  • 22. ...But publishing services aren’t there. ● Focused mostly on certifying knowledge for the domain of the “complicated” o A domain that’s moving towards automation! ● Ignoring the rise of more easily absorbed data o As chaotic domains become understood as signal
  • 23. The role of signal for discovery A new information economy emerges
  • 24. What is signal? ● sig·nal ˈsignəl/ noun “A gesture, action, or sound that is used to convey information or instructions” ● Clear status & action indicators derived from complex inputs ● Highly actionable information at the right time & place
  • 25. Everything can generate signal Internet Protocol Version 6 provides 340 trillion trillion trillion addresses! EVERY THING in the world can send signal via the Web and Web-aware networks The world IS signal
  • 26. The economic impact of signal FROM: Information Autocategorization Building data sets Extracting entities Computing Analysis
  • 27. Signal: Everything is analyzable Rapidly scalable resources Massive data sets Real-time artificial intelligence Signifying vs. storage + retrieval
  • 28. Signal: Everything has syntax Knowing relationship, focus and intent in real-time
  • 29. Signal: Everything is predictive Mass prediction of personal demand & action
  • 31. An economy of signal-driven markets Understand and fulfill unique demands at scale before others even see them ...using less time, fewer resources and more effective filtering of options
  • 32. An economy of tailored production Signal drives scalable micromarkets rapidly
  • 33. How does signal change science? ● The world is modeling itself in data constantly o Dynamic hypothesis formulation, testing & application ● Avoiding data fragmentation is key o Public signal resources can increase research efficiency
  • 34. What to do? Responding to new requirements for delivering discovery and insights
  • 35. What to do now? ● Experts focused on collaboration need a new generation of publishing and discovery services o Collaborative innovators more dispersed and less likely to have budget for collection access o Need to address opportunities & challenges of both signal and automated insight technologies that act on hypotheses quickly
  • 36. What publishers like to look like. Distribution Editorial Text Data Media
  • 37. Where the Web moved you. Demand Search/ Distribution Social Sites/Apps x Your Stuff
  • 38. Where you could be moving. Your Stuff Sensors/ x Big Data x Predictive Services Analytics Web & Gov’t Stuff
  • 39. Your to-do list 1. Focus on developing systems for collaborative experts o “How can we develop good hypotheses for action more efficiently?” o “What is data saying now?” o “What are ‘failures’ telling us?” 2. Consider adaptive responses o Not just technical/tactical issues o What “DNA” is really essential to retain o How can people & institutions adapt with integrity 3. Use open science to lower costs for collaboration o Lower the cost of data to build ROI-driven insight services
  • 40. A closing thought... .”..Something can be a real failure until it’s not. It’s just an absolute dud until it’s a hit. So you have to be able to sense those early indicators of success, and the leadership has to really lean in and not let things die on the vine. When you have a $70 billion business, something that’s $1 million can feel irrelevant. But that $1 million business might be the most relevant thing we are doing.” - Satya Nadella, CEO, Microsoft
  • 41. For Follow-Up PHONE (+01)203.293.8511 EMAIL jblossom@shorecominc.com WEB shorecominc.com contentblogger.com secondwebbook.com TWITTER/GOOGLE+ @jblossom google.com/+JohnBlossom POST John Blossom President Shore Communications Inc. 80 Talcott Road Guilford, CT 06437-5002 USA