1. WHY YOUR MARKETING NEEDS
TO BE MORE LOCAL !
THE LBMA BERLIN #2
AGORA 29TH MAY 2012
#LBMAberlin
2. AGENDA
Welcome / Intro:
• Charles MATHON: LBMA Berlin, Spotistic
Speakers:
• Jan HEINEMANN: Social Media Manager
• Mark REICH: CEO &Co-Founder, About-Local.com
• Marek KRYSUIK: Product Manager, Nokia (here.com/primeplaces)
• Alexandra ALEXANDROVA: Marketing Manager, Indoo.rs
•Silvan RATH, eBay, presenting Park Tag
3. THE LBMA
•FOUNDED IN 2010, TORONTO
• 600+ MEMBERS WORLDWIDE
• 100 COMPANIES ON BOARD
• BASED IN NEW YORK, SAN FRANCISCO, LONDON, AMSTERDAM
4. THE LBMA BERLIN
• STARTED 2013
• EVENT #1, 30+ LOCATION FANS
• HOSTED W/ ASIF KHAN, FOUNDER OF THE LBMA
• NEXT EVENT: 19TH JUNE W/ ENTREPRENEURS CLUB BERLIN
5. SPOTISTIC
• ALL IN ONE SOLUTION FOR LOCAL MARKETING
• TRACK CUSTOMERS’ INTERACTIONS ON LOCAL SOCIAL
NETWORKS
•INCREASE FOOT TRAFFIC
•TRACK YOUR COMPETITORS
@spotisitc
team@spotistic.com
7. The Dark Ages/The Golden Years –
What was localmarketinglikebeforetheinternet?
Search:
Gelbe Seiten Free papers
Editorials &
Reviews
Customers
LocalBusinesses
Dark Ages
fortheconsumer….
…Golden
Yearsformediacompanies!
• 16 regional GS-publishers
• Revenue: 1,2 bn €*
•Circulation: 90 M
• Revenue: 2 bn €*
* www.welt.de
Coupons/Ads:
* www.bvda.de
• Travel, food, art, events,…
• Revenue: 0.6 bn €*
* www.boersenverein.de
8. Who isAboutLocalandwhatarewe all about?
Ourbusinesses model: Provide SMB
leadsandcustomerinformation in a
hugedatabaseforsalesreps!
…andmanymore!
AboutLocal is scanning the web for data about millions of small businesses.
We then merge and interpret this information to create Europe's first
comprehensive small business database using only online data.
10. So howisitworking out foreveryone? Somestatstogoby….
Out ofroughly 2 miosmall (local) businesses in ourdatabase…
…ca. 140.000 own a facebookaccount(7 %)
23.86%
36.88%
29.28%
9.98%
# Facebook-Likes
0 - 25
26 - 100
100 - 500
> 500
…ca. 350.000 havebeenratedbyclients(17,5 %)
81.77%
9.69%
6.84%
1.71%
# Customer Ratings
1 - 5
6 - 10
11- 50
> 50
….10.500 localbusinesseshaveoffered a deal on
Groupon! (0,5 %)
….144.000 localbusinesshave a paid online profile
(includes Gelbe Seiten)! (7,2 %)
Shouldn‘tlocal online
marketingbemoreestablishedbynowaswearegoi
ng mobile? Whatisholdingus back?
11. 1. The customeradoptiongap: SMB ownersneedtofeelthedifference!
Ofthetop 10 % mostactivelocalbusinesses,
only 27 % havereceived11 ormorecustomerratings!
Business ownersweinterviewedwhotriednewconceptsoftenmade 1 transactionorless
2. The cost/revenuegap: Acquiring SMBs is expensive, but many online models do not bring
in enoughrevenue!
New productsaredifficulttoexplainand SMB ownersare not
particularlysavyy, expensive salesforceisoftenneeded!
Performance-basedmodelsneedhightransactionvolumetomakeanymoney off vendors:
OnlyAdWordsand Group Buyinghaveprovidedthisvolume “successfully“ so far.
Challengestotheriseoflocation-based SMB Marketing
whileusingtheserviceoverseveralmonths.
12. Questionslocation-basedmarketersneedtothinkabout!
1. CLIENTS
Whatservices do peopleactuallywanttouse?
Whatneeds do wehavewhenlookingforlocalproducts&services?
2. SALES
Howcanwedistributethemmorequickly&morecheaply?
3. REVENUE
Whatarethe valid revenuemodelstosustain such an expansion?
Is itgoingtobeenoughtotakeyoursharefromthe SMB vendor?