CULTURE CODE
THIS IS WHO WE ARE
LIFE IS SHOR T.
So it should be fulfilling and fun.
Work is a big part of life.
So work should also be fulfilling and fun.
We couldn’t have said it better ourselves, so we didn’t.
OUR
CULTURE
1
Culture
noun | cul·ture | ˈkəl-chər
the set of shared attitudes, values, goals, and practices that characterises
an institution or organisation.
This document is our set of shared attitudes, values, goals, and practices
that characterises our company and our team.
WHAT IS CU LT U R E ?
“Customers will never love a
company until the employees
love it first.”
Simon Sinek, Start With Why
OUR
VALUES
2
OUR
VA L U E S
‘We are respectful and honest to
our friends, clients and partners
because that’s exactly what we
expect in return’
OUR
VA L U E S
OUR
VA L U E S
Rowley Cubitt
Head of New Business
OUR
VA L U E S
Tomas Seliokas
Digital Marketing Consultant
OUR
VA L U E S
Jodie Gray
Office Manager
WHAT DOES OUR COMPANY OFFER
NEW STARTERS?
3
T HE P E R K S
Free morning coffee
Extra ‘birthday day’ of holiday
Monthly company lunches
Flexi-time
Private healthcare
Pension scheme
Career coach
Personalised mug Standing desks
Friday drinks and snacks
Rock star of the monthCompany long service award
We work in a fun and relaxed office environment, which
makes new starters feel welcome and included. There’s fun
in the office and out of the office.
• Social committee activities
• Lunch time activities
• Monthly lunchtime quiz
F U N O F F ICE
S U P P O R T IV E E N V IR O N M E N T
There’s always somebody here to help you across all levels and teams. We always try and make time
for each other. New starters will be introduced to everyone, and different people help you run
through your employee handbook.
There’s a clear outline of your potential career path, and you can also bring in
your personal knowledge and skills.
Regardless of your age, gender or background we encourage our staff to
develop at the speed that they want to. Enthusiastic, smart, hard working
thinkers will develop at rapid rates and build long and successful careers.
T H E R E A R E T W O W A Y S T O P R O G R E S S :
1. Gain expertise as a team leader and be proactive for your clients.
2. Provide outstanding support to your team leaders.
CA R E E R P R O G R E S S IO N
S U P P O R T S E T T L IN G IN & L E A R N IN G
There are multiple opportunities to learn and grow, we offer:
• Certification evenings
• HubSpot training
• Account management training
• Sales bootcamp training course
• Sales blackbelt training course
WHY WE DO WHAT WE DO
… AND WHY WE LOVE IT
4
WHY WE DO WHAT WE DO
… AND WHY WE LOVE IT
Matt Creswick
Group Head of Marketing
Francesco Brizzo
Senior Front-End Developer
WHY WE DO WHAT WE DO
… AND WHY WE LOVE IT
Shelley Barrett
HR & Talent Acquisition Manager
WHY WE DO WHAT WE DO
… AND WHY WE LOVE IT
Aaron Carpenter
Senior PR & Marketing Copywriter
WHY WE DO WHAT WE DO
… AND WHY WE LOVE IT
Kim Glazier
Senior Digital Design Executive
WHY WE DO WHAT WE DO
… AND WHY WE LOVE IT
WHY WE DO WHAT WE DO
… AND WHY WE LOVE IT
Karoline Hasch
HubSpot Account Manager
”We get recognised for
our hard work – by the
business and the client”
WHY WE DO WHAT WE DO
… AND WHY WE LOVE IT
WHAT MAKES OUR BUSINESS
UNIQUE?
5
3 BUSINESSES | 3 BRANDS | 1 TEAM
U S
O U R P E O P L E A R E T- S H A P E D
This means that we have a breadth of
knowledge across a variety of different areas,
but we all have at least one area that we are
experts in
DO N ’T B E LIE V E U S ?
C H E C K I T O U T F O R Y O U R S E L F …
Click here to
join us on
Instagram
LA U G H ING A ND WOR K ING HA R D
T O P R OV ID E E X CE LLE NT
CU S T O M E R S E R V ICE
• Building relationships with clients
• We’re an extension of their business
• We’re a partner, not just a supplier
• We will advise clients on the best route
• We don’t just say yes
• We’re stakeholders in clients’ businesses
IN T E R N AT IO N A L T E A M
• International team supporting each other
• International opportunities to travel
• Agile way of working
• Streamlined experience across different parts of the business
One of our businesses, B2BML has grown to be a:
D I A M O N D H U B S P O T PA R T N E R
• First HubSpot Diamond partner in the UK
• Fastest growing partner in EMEA
• Largest HubSpot partner in London
“As the first Diamond Partner in the UK,
The B2B Marketing Lab has proven its
dedication to transforming its business
into a full-service digital agency. We always
enjoy working with such a team of hard-
working and inbound-minded individuals,
and look forward to seeing what The B2B
Marketing Lab can achieve in this next
level of partnership.”
Brian Halligan,
Co-Founder and CEO of HubSpot
WHAT MAKES OUR TEAM
UNIQUE?
5
• We’re able to work hard while having fun
• We love what we do and aren’t afraid to
share some laughter about it
B O T T O M L E S S
B A N T E R
WHAT MAKES OUR TEAM
UNIQUE?
DE DICAT IO N
HA R D WO R K
AT T E N T IO N T O DE TA IL
WHAT MAKES OUR TEAM
UNIQUE?
AWE S O M E N E S S A N D G S D
Our ability to ‘get sh*t done” makes us awesome at what we do
WHAT MAKES OUR TEAM
UNIQUE?
NO MATTER WHICH
OFFICE
WE’RE SITTING IN
WE STRIVE TO UPHOLD OUR
CULTURE
AND
VALUES

The ITPR Group Culture Code

  • 1.
  • 2.
  • 3.
    LIFE IS SHORT. So it should be fulfilling and fun. Work is a big part of life. So work should also be fulfilling and fun. We couldn’t have said it better ourselves, so we didn’t.
  • 4.
  • 5.
    Culture noun | cul·ture| ˈkəl-chər the set of shared attitudes, values, goals, and practices that characterises an institution or organisation. This document is our set of shared attitudes, values, goals, and practices that characterises our company and our team. WHAT IS CU LT U R E ?
  • 6.
    “Customers will neverlove a company until the employees love it first.” Simon Sinek, Start With Why
  • 7.
  • 8.
  • 9.
    ‘We are respectfuland honest to our friends, clients and partners because that’s exactly what we expect in return’ OUR VA L U E S
  • 10.
    OUR VA L UE S Rowley Cubitt Head of New Business
  • 11.
    OUR VA L UE S Tomas Seliokas Digital Marketing Consultant
  • 12.
    OUR VA L UE S Jodie Gray Office Manager
  • 13.
    WHAT DOES OURCOMPANY OFFER NEW STARTERS? 3
  • 14.
    T HE PE R K S Free morning coffee Extra ‘birthday day’ of holiday Monthly company lunches Flexi-time Private healthcare Pension scheme Career coach Personalised mug Standing desks Friday drinks and snacks Rock star of the monthCompany long service award
  • 15.
    We work ina fun and relaxed office environment, which makes new starters feel welcome and included. There’s fun in the office and out of the office. • Social committee activities • Lunch time activities • Monthly lunchtime quiz F U N O F F ICE
  • 16.
    S U PP O R T IV E E N V IR O N M E N T There’s always somebody here to help you across all levels and teams. We always try and make time for each other. New starters will be introduced to everyone, and different people help you run through your employee handbook.
  • 17.
    There’s a clearoutline of your potential career path, and you can also bring in your personal knowledge and skills. Regardless of your age, gender or background we encourage our staff to develop at the speed that they want to. Enthusiastic, smart, hard working thinkers will develop at rapid rates and build long and successful careers. T H E R E A R E T W O W A Y S T O P R O G R E S S : 1. Gain expertise as a team leader and be proactive for your clients. 2. Provide outstanding support to your team leaders. CA R E E R P R O G R E S S IO N
  • 18.
    S U PP O R T S E T T L IN G IN & L E A R N IN G There are multiple opportunities to learn and grow, we offer: • Certification evenings • HubSpot training • Account management training • Sales bootcamp training course • Sales blackbelt training course
  • 19.
    WHY WE DOWHAT WE DO … AND WHY WE LOVE IT 4
  • 20.
    WHY WE DOWHAT WE DO … AND WHY WE LOVE IT Matt Creswick Group Head of Marketing
  • 21.
    Francesco Brizzo Senior Front-EndDeveloper WHY WE DO WHAT WE DO … AND WHY WE LOVE IT
  • 22.
    Shelley Barrett HR &Talent Acquisition Manager WHY WE DO WHAT WE DO … AND WHY WE LOVE IT
  • 23.
    Aaron Carpenter Senior PR& Marketing Copywriter WHY WE DO WHAT WE DO … AND WHY WE LOVE IT
  • 24.
    Kim Glazier Senior DigitalDesign Executive WHY WE DO WHAT WE DO … AND WHY WE LOVE IT
  • 25.
    WHY WE DOWHAT WE DO … AND WHY WE LOVE IT Karoline Hasch HubSpot Account Manager
  • 26.
    ”We get recognisedfor our hard work – by the business and the client” WHY WE DO WHAT WE DO … AND WHY WE LOVE IT
  • 27.
    WHAT MAKES OURBUSINESS UNIQUE? 5
  • 28.
    3 BUSINESSES |3 BRANDS | 1 TEAM
  • 29.
    U S O UR P E O P L E A R E T- S H A P E D This means that we have a breadth of knowledge across a variety of different areas, but we all have at least one area that we are experts in
  • 30.
    DO N ’TB E LIE V E U S ? C H E C K I T O U T F O R Y O U R S E L F … Click here to join us on Instagram
  • 31.
    LA U GH ING A ND WOR K ING HA R D T O P R OV ID E E X CE LLE NT CU S T O M E R S E R V ICE • Building relationships with clients • We’re an extension of their business • We’re a partner, not just a supplier • We will advise clients on the best route • We don’t just say yes • We’re stakeholders in clients’ businesses
  • 32.
    IN T ER N AT IO N A L T E A M • International team supporting each other • International opportunities to travel • Agile way of working • Streamlined experience across different parts of the business
  • 33.
    One of ourbusinesses, B2BML has grown to be a: D I A M O N D H U B S P O T PA R T N E R • First HubSpot Diamond partner in the UK • Fastest growing partner in EMEA • Largest HubSpot partner in London
  • 34.
    “As the firstDiamond Partner in the UK, The B2B Marketing Lab has proven its dedication to transforming its business into a full-service digital agency. We always enjoy working with such a team of hard- working and inbound-minded individuals, and look forward to seeing what The B2B Marketing Lab can achieve in this next level of partnership.” Brian Halligan, Co-Founder and CEO of HubSpot
  • 35.
    WHAT MAKES OURTEAM UNIQUE? 5
  • 36.
    • We’re ableto work hard while having fun • We love what we do and aren’t afraid to share some laughter about it B O T T O M L E S S B A N T E R WHAT MAKES OUR TEAM UNIQUE?
  • 37.
    DE DICAT ION HA R D WO R K AT T E N T IO N T O DE TA IL WHAT MAKES OUR TEAM UNIQUE?
  • 38.
    AWE S OM E N E S S A N D G S D Our ability to ‘get sh*t done” makes us awesome at what we do WHAT MAKES OUR TEAM UNIQUE?
  • 39.
  • 41.
    WE STRIVE TOUPHOLD OUR CULTURE AND VALUES