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The Importance of Social Media
Mark Hughs




                                 1
Xcellimark Awards & Certifications:


• “Leading Provider of Web Design for Eastern US” in
       2007, 2008, 2009, 2010, & 2011
• “Best in Search for Link Building by TopSEOs in Dec 2010
       and Jan, Feb, Mar, Apr, & May 2011
• Advanced certification in Google AdWords as a Qualified
       Google Advertising Company
                                                             2
Xcellimark in the News:


• Top 5 Digital Media Company in Central Florida (2010)
• Top 10 Advertising Agency in Central Florida (2010)
• OBJ’s Golden 100: Ultimate Newcomers (2010)
• Featured on “Today in America” hosted by Terry Bradshaw
• Top 10 Web Design Companies in Southern US (2007-2008)

                                                        3
Xcellimark Credentials:


• Circle Members of SEMPO, the leading search engine
       marketing professionals organization in North America.
• Longtime members of SeoPros, a leading national SEO
       consultants directory with stringent criteria for entry.
• Members in good standing with the Better Business Bureau’s
       Reliability Program.
                                                                  4
Social Media Marketing




                         5
6
Social Media
• Fast growing online segment – game changer?
• 60% of all Internet users now engaged
• User engaged/controlled - businesses participate

What is it?
• Website tools such as Blogs, Forums, Polls, Surveys
• Platforms and Communities such as:
  o Facebook            o Twitter
  o LinkedIn            o YouTube
  o Flickr              o Wikipedia
                                                        7
Goal-Focused:
          Goal                       Strategy
Generate New Customer       Increase the quantity and
Growth                      quality of qualified leads.


Improve Close Rate of       Frequent and targeted
Qualified Prospects         communications.


Establish FBC Mortgage as   Improve the company’s online
the Industry Experts        branding, image and publishing
                            capability.                      8
Fastest Growing Marketing Budgets




                                    9
10
Social Media Impact




• Search Engine Rankings
• Establishing yourself as an Expert in your Industry
• Developing and growing your online community
• Demonstrating leading edge Customer Service
                                                        11
Social Media Empowers You and
        Your customers




                                12
Advertisements vs. Reviews




                             13
No More Marketing Silos?




                           14
What impacts
            Search Rankings?
• Content – Relevancy & Frequency
• Coding
• Incoming links
  o Quantity & Quality
  o Social Media
• Site Map & Internal Link Structure
• Page loading time – site speed
                                       15
Social Media impacts
           Search Rankings?
• Content – Relevancy & Frequency
• Coding
• Incoming links
  o Quantity & Quality
  o Social Media
• Site Map & Internal Link Structure
• Page loading time – site speed
                                       16
17
18
Facebook “Like”
      Vs.
  Google “+1”




                  19
20
So how do we best leverage
      Social Media?




                             21
Social Media Tactics for B2B Marketers




                                    22
Content Marketing




                    23
Emerging Importance of
 Online Communities




                         24
Emerging Importance of
 Online Communities




                         25
Top Tactics for Developing B2B
      Marketing Content




                                 26
Impact of Press Releases




                           27
28
Biggest Content Marketing
         Challenge




                            29
Lack of Resources for
Effective Management




                         30
Benefits of Social Media
• Improved credibility
• More customer engagement
• Increased search rankings
• More leads
• More sales $$$


                               31
Case Study:
Accredited-Online-Colleges.com




                                 32
Benefits of Social Media
• Improved credibility
• More customer engagement
• Increased search rankings
• More leads
• More sales $$$


                               33
Questions?




             34
Xcellimark Awards & Certifications:


• “Leading Provider of Web Design for Eastern US” in
       2007, 2008, 2009, 2010, & 2011
• “Best in Search for Link Building by TopSEOs in Dec 2010
       and Jan, Feb, Mar, Apr, & May 2011
• Advanced certification in Google AdWords as a Qualified
       Google Advertising Company
                                                             35
Xcellimark in the News:


• Top 5 Digital Media Company in Central Florida (2010)
• Top 10 Advertising Agency in Central Florida (2010)
• OBJ’s Golden 100: Ultimate Newcomers (2010)
• Featured on “Today in America” hosted by Terry Bradshaw
• Top 10 Web Design Companies in Southern US (2007-2008)

                                                       36
Xcellimark Credentials:


• Circle Members of SEMPO, the leading search engine
       marketing professionals organization in North America.
• Longtime members of SeoPros, a leading national SEO
       consultants directory with stringent criteria for entry.
• Members in good standing with the Better Business Bureau’s
       Reliability Program.
                                                                  37

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The Importance of Social Media Marketing

  • 1. The Importance of Social Media Mark Hughs 1
  • 2. Xcellimark Awards & Certifications: • “Leading Provider of Web Design for Eastern US” in 2007, 2008, 2009, 2010, & 2011 • “Best in Search for Link Building by TopSEOs in Dec 2010 and Jan, Feb, Mar, Apr, & May 2011 • Advanced certification in Google AdWords as a Qualified Google Advertising Company 2
  • 3. Xcellimark in the News: • Top 5 Digital Media Company in Central Florida (2010) • Top 10 Advertising Agency in Central Florida (2010) • OBJ’s Golden 100: Ultimate Newcomers (2010) • Featured on “Today in America” hosted by Terry Bradshaw • Top 10 Web Design Companies in Southern US (2007-2008) 3
  • 4. Xcellimark Credentials: • Circle Members of SEMPO, the leading search engine marketing professionals organization in North America. • Longtime members of SeoPros, a leading national SEO consultants directory with stringent criteria for entry. • Members in good standing with the Better Business Bureau’s Reliability Program. 4
  • 6. 6
  • 7. Social Media • Fast growing online segment – game changer? • 60% of all Internet users now engaged • User engaged/controlled - businesses participate What is it? • Website tools such as Blogs, Forums, Polls, Surveys • Platforms and Communities such as: o Facebook o Twitter o LinkedIn o YouTube o Flickr o Wikipedia 7
  • 8. Goal-Focused: Goal Strategy Generate New Customer Increase the quantity and Growth quality of qualified leads. Improve Close Rate of Frequent and targeted Qualified Prospects communications. Establish FBC Mortgage as Improve the company’s online the Industry Experts branding, image and publishing capability. 8
  • 10. 10
  • 11. Social Media Impact • Search Engine Rankings • Establishing yourself as an Expert in your Industry • Developing and growing your online community • Demonstrating leading edge Customer Service 11
  • 12. Social Media Empowers You and Your customers 12
  • 14. No More Marketing Silos? 14
  • 15. What impacts Search Rankings? • Content – Relevancy & Frequency • Coding • Incoming links o Quantity & Quality o Social Media • Site Map & Internal Link Structure • Page loading time – site speed 15
  • 16. Social Media impacts Search Rankings? • Content – Relevancy & Frequency • Coding • Incoming links o Quantity & Quality o Social Media • Site Map & Internal Link Structure • Page loading time – site speed 16
  • 17. 17
  • 18. 18
  • 19. Facebook “Like” Vs. Google “+1” 19
  • 20. 20
  • 21. So how do we best leverage Social Media? 21
  • 22. Social Media Tactics for B2B Marketers 22
  • 24. Emerging Importance of Online Communities 24
  • 25. Emerging Importance of Online Communities 25
  • 26. Top Tactics for Developing B2B Marketing Content 26
  • 27. Impact of Press Releases 27
  • 28. 28
  • 30. Lack of Resources for Effective Management 30
  • 31. Benefits of Social Media • Improved credibility • More customer engagement • Increased search rankings • More leads • More sales $$$ 31
  • 33. Benefits of Social Media • Improved credibility • More customer engagement • Increased search rankings • More leads • More sales $$$ 33
  • 35. Xcellimark Awards & Certifications: • “Leading Provider of Web Design for Eastern US” in 2007, 2008, 2009, 2010, & 2011 • “Best in Search for Link Building by TopSEOs in Dec 2010 and Jan, Feb, Mar, Apr, & May 2011 • Advanced certification in Google AdWords as a Qualified Google Advertising Company 35
  • 36. Xcellimark in the News: • Top 5 Digital Media Company in Central Florida (2010) • Top 10 Advertising Agency in Central Florida (2010) • OBJ’s Golden 100: Ultimate Newcomers (2010) • Featured on “Today in America” hosted by Terry Bradshaw • Top 10 Web Design Companies in Southern US (2007-2008) 36
  • 37. Xcellimark Credentials: • Circle Members of SEMPO, the leading search engine marketing professionals organization in North America. • Longtime members of SeoPros, a leading national SEO consultants directory with stringent criteria for entry. • Members in good standing with the Better Business Bureau’s Reliability Program. 37