This talk sets out the thinking behind the Gerrard Consulting Business Story Method. The slides present background, an overview of the method and introduces the Testela Business tool that supports Gerrard Consulting services.
This talk was given at Eurostar 2013 in Gothenburg, Sweden.
“Significant forces in the IT industry that mean testing in most organisations is under extreme pressure. Bosses wonder why they need people ‘over here’ to make sure people ‘over there’ do their job properly. Users, analysts, developers and testers may have to redistribute responsibility for testing and checking and by collaborating more effectively.
Testers won’t drive this transition, and they may be caught out if they ignore the winds of change. There's complacency, self-delusion and over capacity in the testing business; there is too little agreement about what testing is, what it’s for or how it should be done. In this talk, Paul will suggest what leadership is required in our industry, the market and our organisations.
Of course, some responsibility will fall on your shoulders. Whether you are a manager or technical specialist, there will be an opportunity for you to lead the change.”
This talk sets out the thinking behind the Gerrard Consulting Business Story Method. The slides present background, an overview of the method and introduces the Testela Business tool that supports Gerrard Consulting services.
This talk was given at Eurostar 2013 in Gothenburg, Sweden.
“Significant forces in the IT industry that mean testing in most organisations is under extreme pressure. Bosses wonder why they need people ‘over here’ to make sure people ‘over there’ do their job properly. Users, analysts, developers and testers may have to redistribute responsibility for testing and checking and by collaborating more effectively.
Testers won’t drive this transition, and they may be caught out if they ignore the winds of change. There's complacency, self-delusion and over capacity in the testing business; there is too little agreement about what testing is, what it’s for or how it should be done. In this talk, Paul will suggest what leadership is required in our industry, the market and our organisations.
Of course, some responsibility will fall on your shoulders. Whether you are a manager or technical specialist, there will be an opportunity for you to lead the change.”
Eric Jimmink - The Specialized Testers of the FutureTEST Huddle
EuroSTAR Software Testing Conference 2008 presentation on The Specialized Testers of the Future by Eric Jimmink. See more at conferences.eurostarsoftwaretesting.com/past-presentations/
Testaus 2014 -seminaari: Paul Gerrard. The Changing Role of Testers’.Tieturi Oy
Testausala on suuressa murroksessa. Sen sijaan että kehittäjät ja testaajat käyttävät kaikissa tilanteissa tiettyä tuotantotapaa, kuten vaikkapa Agilea, tulee ammattilaisen itse osoittaa ketteryyttä valitsemalla ja yhdistelemällä luovasti erilaisia tuotantotapoja tilanteen mukaan.
Ho Chi Minh City Software Testing Conference January 2015
Software Testing in the Agile World
Website: www.hcmc-stc.org
Author: Nhat Do, Vu Duong
Context-Driven Testing (CDT) rejects the notion of generalized “best practices” that apply to all projects, and instead accepts that different practices work best under different circumstances. The third principle of the seven defined in CDT states that people are the most important part of any project’s context. Less of a focus on processes and tools, with more emphasis on people and their collaboration empowers testers with the freedom to make choices about how best to do their job without following a restrictive plan.
In joining the game of workshop and some theory sharing in slides, you will a better understanding of Context-Driven Testing practices, principles and its benefits as well as know how is a nice Marriage of Agile and Context-Driven Testing.
You want to integrate skilled testing and development work. But how do you accomplish this without developers accidentally subverting the testing process or testers becoming an obstruction? Efficient, deep testing requires “critical distance” from the development process, commitment and planning to build a testable product, dedication to uncovering the truth, responsiveness among team members, and often a skill set that developers alone—or testers alone—do not ordinarily possess. James Bach presents a model—a redesign of the famous Agile Testing Quadrants that distinguished between business vs. technical facing tests and supporting vs. critiquing―that frames these dynamics and helps teams think through the nature of development and testing roles and how they might blend, conflict, or support each other on an Agile project. James includes a brief discussion of the original Agile Testing Quadrants model, which the presenters believe has created much confusion about the role of testing in Agile.
I believe that our existing models of testing are not fit for purpose – they are inconsistent, controversial, partial, proprietary and stuck in the past. They are not going to support us in the rapidly emerging technologies and approaches. The certification schemes that should represent the interests and integrity of our profession don’t, and we are left with schemes that are popular, but have low value, lower esteem and attract harsh criticism. My goal in proposing the New Model is to stimulate new thinking in this area.
eurostarconferences.com
testhuddle.com
Julian Harty - Alternatives To Testing - EuroSTAR 2010TEST Huddle
EuroSTAR Software Testing Conference 2010 presentation on "Presentation Title" by "Speaker Name". See more at: http://conference.eurostarsoftwaretesting.com/past-presentations/
Test reporting is something few testers take time to practice. Nevertheless, it's a fundamental skill—vital for your professional credibility and your own self management. Many people think management judges testing by bugs found or test cases executed. Actually, testing is judged by the story it tells. If your story sounds good, you win. A test report is the story of your testing. It begins as the story we tell ourselves, each moment we are testing, about what we are doing and why. We use the test story within our own minds, to guide our work. James Bach explores the skill of test reporting and examines some of the many different forms a test report might take. As in other areas of testing, context drives good reporting. Sometimes we make an oral report; occasionally we need to write it down. Join James for an in-depth look at the art of the reporting.
Erkki Poyhonen - Software Testing - A Users GuideTEST Huddle
EuroSTAR Software Testing Conference 2008 presentation on Software Testing - A Users Guide by Erkki Poyhonen. See more at conferences.eurostarsoftwaretesting.com/past-presentations/
Ken Johnston - Big Bugs That Got Away - EuroSTAR 2010TEST Huddle
EuroSTAR Software Testing Conference 2010 presentation on Big Bugs That Got Away by Ken Johnston . See more at: http://conference.eurostarsoftwaretesting.com/past-presentations/
EuroSTAR Software Testing Conference 2009 presentation on Spend Wisely, Test Well by John fodeh. See more at conferences.eurostarsoftwaretesting.com/past-presentations/
A good tester uses communication not only to 'let others know', but also to get the information they need. An even greater tester knows how to use communication as part of their actual testing, to focus their process and achieve better results.
In this Webinar we will go over all the advanced aspects of communication and how to leverage them as part of your testing:
- The communication process in testing - a 360 Degree view.
- How to leverage communication as an ongoing part of your process.
- Tips and tricks on how to communicate effectively with your project stakeholders.
In just a few years, the Lean Startup movement has gained influence by promoting a powerful but simple agile product management toolset—one that complements agile software development approaches such as Scrum and kanban. This presentation explores the tools and techniques product owners at startup companies and others are employing today for project visioning, experimental design, evaluating new feature impact, prototyping, split testing, and gaining early customer feedback.
Learn how to establish a greater sense of confidence in your release cycle, along with the practices and processes to create a high-performing engineering culture within your team.
Eric Jimmink - The Specialized Testers of the FutureTEST Huddle
EuroSTAR Software Testing Conference 2008 presentation on The Specialized Testers of the Future by Eric Jimmink. See more at conferences.eurostarsoftwaretesting.com/past-presentations/
Testaus 2014 -seminaari: Paul Gerrard. The Changing Role of Testers’.Tieturi Oy
Testausala on suuressa murroksessa. Sen sijaan että kehittäjät ja testaajat käyttävät kaikissa tilanteissa tiettyä tuotantotapaa, kuten vaikkapa Agilea, tulee ammattilaisen itse osoittaa ketteryyttä valitsemalla ja yhdistelemällä luovasti erilaisia tuotantotapoja tilanteen mukaan.
Ho Chi Minh City Software Testing Conference January 2015
Software Testing in the Agile World
Website: www.hcmc-stc.org
Author: Nhat Do, Vu Duong
Context-Driven Testing (CDT) rejects the notion of generalized “best practices” that apply to all projects, and instead accepts that different practices work best under different circumstances. The third principle of the seven defined in CDT states that people are the most important part of any project’s context. Less of a focus on processes and tools, with more emphasis on people and their collaboration empowers testers with the freedom to make choices about how best to do their job without following a restrictive plan.
In joining the game of workshop and some theory sharing in slides, you will a better understanding of Context-Driven Testing practices, principles and its benefits as well as know how is a nice Marriage of Agile and Context-Driven Testing.
You want to integrate skilled testing and development work. But how do you accomplish this without developers accidentally subverting the testing process or testers becoming an obstruction? Efficient, deep testing requires “critical distance” from the development process, commitment and planning to build a testable product, dedication to uncovering the truth, responsiveness among team members, and often a skill set that developers alone—or testers alone—do not ordinarily possess. James Bach presents a model—a redesign of the famous Agile Testing Quadrants that distinguished between business vs. technical facing tests and supporting vs. critiquing―that frames these dynamics and helps teams think through the nature of development and testing roles and how they might blend, conflict, or support each other on an Agile project. James includes a brief discussion of the original Agile Testing Quadrants model, which the presenters believe has created much confusion about the role of testing in Agile.
I believe that our existing models of testing are not fit for purpose – they are inconsistent, controversial, partial, proprietary and stuck in the past. They are not going to support us in the rapidly emerging technologies and approaches. The certification schemes that should represent the interests and integrity of our profession don’t, and we are left with schemes that are popular, but have low value, lower esteem and attract harsh criticism. My goal in proposing the New Model is to stimulate new thinking in this area.
eurostarconferences.com
testhuddle.com
Julian Harty - Alternatives To Testing - EuroSTAR 2010TEST Huddle
EuroSTAR Software Testing Conference 2010 presentation on "Presentation Title" by "Speaker Name". See more at: http://conference.eurostarsoftwaretesting.com/past-presentations/
Test reporting is something few testers take time to practice. Nevertheless, it's a fundamental skill—vital for your professional credibility and your own self management. Many people think management judges testing by bugs found or test cases executed. Actually, testing is judged by the story it tells. If your story sounds good, you win. A test report is the story of your testing. It begins as the story we tell ourselves, each moment we are testing, about what we are doing and why. We use the test story within our own minds, to guide our work. James Bach explores the skill of test reporting and examines some of the many different forms a test report might take. As in other areas of testing, context drives good reporting. Sometimes we make an oral report; occasionally we need to write it down. Join James for an in-depth look at the art of the reporting.
Erkki Poyhonen - Software Testing - A Users GuideTEST Huddle
EuroSTAR Software Testing Conference 2008 presentation on Software Testing - A Users Guide by Erkki Poyhonen. See more at conferences.eurostarsoftwaretesting.com/past-presentations/
Ken Johnston - Big Bugs That Got Away - EuroSTAR 2010TEST Huddle
EuroSTAR Software Testing Conference 2010 presentation on Big Bugs That Got Away by Ken Johnston . See more at: http://conference.eurostarsoftwaretesting.com/past-presentations/
EuroSTAR Software Testing Conference 2009 presentation on Spend Wisely, Test Well by John fodeh. See more at conferences.eurostarsoftwaretesting.com/past-presentations/
A good tester uses communication not only to 'let others know', but also to get the information they need. An even greater tester knows how to use communication as part of their actual testing, to focus their process and achieve better results.
In this Webinar we will go over all the advanced aspects of communication and how to leverage them as part of your testing:
- The communication process in testing - a 360 Degree view.
- How to leverage communication as an ongoing part of your process.
- Tips and tricks on how to communicate effectively with your project stakeholders.
In just a few years, the Lean Startup movement has gained influence by promoting a powerful but simple agile product management toolset—one that complements agile software development approaches such as Scrum and kanban. This presentation explores the tools and techniques product owners at startup companies and others are employing today for project visioning, experimental design, evaluating new feature impact, prototyping, split testing, and gaining early customer feedback.
Learn how to establish a greater sense of confidence in your release cycle, along with the practices and processes to create a high-performing engineering culture within your team.
Digital Transformation, Testing and AutomationTEST Huddle
The Digital Transformation is real. It is having a profound effect on how business is done and the nature of the systems required to deliver productive customer experiences and consequent business benefits.
Key Takeaways:
- What is the Digital Transformation and how does it affect testing?
- Some key findings from a recent and an ancient survey
- How to achieve testing and automation success.
To view the webinar, visit - http://testhuddle.com/resource/digital-transformation-testing-and-automation/
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Auditing study material for b.com final year students
The Future of Testing
1. The Future of Testing in
Finance
Paul Gerrard
paul@gerrardconsulting.com
Twitter: @paul_gerrard
Web: gerrardconsulting.com
Download from businessstorymethod.com/
Intelligent Testing, Improvement and Assurance Slide 1
2. Thank-you
• Thank-you to Dr Richard Sykes and Susan
Windsor for allowing me to pick their brains
• This PowerPoint can be downloaded from:
gerrardconsulting.com
Intelligent Testing, Improvement and Assurance Slide 3
3. There have been some negative
waves recently
• Testing is Dead
• Death to the Testing Phase
• Testing has contributed little to quality
improvement in the last ten years
• Being a tester is a „bad thing‟
• Is testing really DEAD?
Intelligent Testing, Improvement and Assurance Slide 4
4. My crystal ball
• Changes in our business
demand a rethink of
testing
• Ten five-year predictions
• Some test lead/manager
career suggestions
• It‟s personal, partial and
fallible!
Intelligent Testing, Improvement and Assurance Slide 5
5. “You can fool some of the people all the time and
you can fool all the people some of the time but
you can’t fool all the people all the time.”
Abraham Lincoln
“If you are right, you’ll be hailed as a visionary.
If you are wrong, no one will remember”
Bill Hetzel
“How did I get myself into this?”
Me
Intelligent Testing, Improvement and Assurance Slide 6
6. Theme:
Changes in our business
Software product and
demand a re-think of
service companies and user
where testingaffected
companies are all fits in
systems projects
Intelligent Testing, Improvement and Assurance Slide 7
7. Technology, Hype and
How Innovations
Become Mainstream
Intelligent Testing, Improvement and Assurance Slide 8
9. Not all innovations
make it across the
“chasm”
Intelligent Testing, Improvement and Assurance Slide 10
10. The Hype Cycle
Agile, The Cloud and Mobile
computing have made it across
the Chasm
Where are YOU in the
Adoption Cycle?
Intelligent Testing, Improvement and Assurance Slide 11
12. Software as a
Service dominates
the growth of public
cloud markets
Intelligent Testing, Improvement and Assurance Slide 13
13. The industry changes its mind –
again
• Moving to Infrastructure as a Service will save
some money
• The IT Director can glory in the permanent
cost savings for a year – and then what?
• The “Business” will want to take advantage of
the flexibility that the move to the cloud
offers.
Intelligent Testing, Improvement and Assurance Slide 14
14. Massive re-architecting of systems
and companies – work in progress
• Many (most?) public websites will be replaced
by mobile apps – depends on who you talk to
• SaaS will represent 26% of all packaged
software (so what?)
– To re-architect an installed base of software and
create new systems will be a monumental effort
– The challenges of integration, security,
performance and reliability will be daunting.
http://forrester.com/rb/Research/sizing_cloud/q/id/58161/t/2
Intelligent Testing, Improvement and Assurance Slide 15
15. The Effect on Suppliers
Intelligent Testing, Improvement and Assurance Slide 16
16. Out with the old…
• “Old model” hardware suppliers
– Motivated to sell more hardware; not motivated
to utilise; requires high labour support
– Motivated to sell new licences (e.g. operating
systems); not motivated to sell SaaS; open source.
– Commercial model and company culture relies on
this mindset
• Can they change quickly enough? Or at all?
• Where are their new markets?
Intelligent Testing, Improvement and Assurance Slide 17
17. In with the new?
• New model cloud suppliers
– Motivated to sell infrastructure as a service
– Have tools in place to manage set-up and tear down with
very little manual intervention; very low labour costs
– Rely on high capacity, utilisation, open source
– Motivated to sell flexibility
• Small number of very highly skilled people
• A cheaper business model, they can reduce current
costs by 75-90% and still make a profit
• Expect prices to fall as competition hots up, but can
the oldies, being late to market, compete?
Intelligent Testing, Improvement and Assurance Slide 18
18. “Bottoms on seats” service models
• Traditional IT service suppliers - applies to all
IT, not just testing
• Operational costs are HIGH (people)
• Low technology – high human support
• No incentive to be efficient
• High utilisation equals high profits
• Moving towards …
Intelligent Testing, Improvement and Assurance Slide 19
19. Brains, not bottoms
• High technology – fewer resources
• Moore‟s law applies – smart people doing more
with less
• Companies are used to business process
outsourcing
• Development and test is becoming a commodity
supported by lots of tools
• Companies may outsource to Service Factories
• Their incentive is always to be efficient
• Niche specialist skills always in demand.
Intelligent Testing, Improvement and Assurance Slide 20
20. Impact on selecting and managing
supplier relationships?
• Even our contracts and purchasing processes
have to change
• Testing has an important role to play of
course.
Intelligent Testing, Improvement and Assurance Slide 21
21. A Methodological Shift
From staged, structured projects to
iterative and Agile and now, towards
„continuous delivery‟
Intelligent Testing, Improvement and Assurance Slide 22
22. Changes ahead
• System users and service vendors moving to
new business models based on new
architectures
• SaaS is an enabler for very rapid deployment
of new functionality onto a range of devices
• SaaS and maturing Agile approaches mean the
promise of Continuous Delivery can be
achieved.
Intelligent Testing, Improvement and Assurance Slide 23
23. And Continuous
Delivery is...
From requirement to deployment in
24 hours… every 24 hours?
Intelligent Testing, Improvement and Assurance Slide 24
25. The Deployment Pipeline
• Automated Unit
tests
• Automated
Acceptance Tests
• Manual User Tests
Intelligent Testing, Improvement and Assurance Slide 26
26. Structured … Agile?
We are in transition
• A re-think is in progress
• Adopting new architectures and a more streamlined
approach to development
• Requirements half-life of weeks or months
• Agile approaches are homing in on continuous delivery
• Kanban-Ichiwichi-Hokikoki-Kamikaze-Driven
Development – Whatever!
• A hybrid Agile-Structured process:
– Structured Analysis, Agile Delivery?
– That would be SAAD!
Intelligent Testing, Improvement and Assurance Slide 27
27. What does this mean for
practitioners?
• Re-distributed functional testing
• A focus on continuous test and assurance
• Service integration replaces system integration
• Non-functional skills, design and test
particularly UX, security, privacy, performance
are in demand („twas always so)
• The ability to balance competing non-
functional requirements in demand too.
Intelligent Testing, Improvement and Assurance Slide 28
28. The real squeeze on testing
• From the „low-value‟ unskilled, downstream
A Redistribution of
test role to upstream, business-savvy,
workflow-oriented, UX-aware testing
Testing and checking –its tools
specialists with new tools
– Developers absorb the
not with
–death - is inevitable.
Business analysis owns acceptance
– New focus on requirements management
– Under-skilled testers, relying on clerical skills to
get by will be squeezed out.
Intelligent Testing, Improvement and Assurance Slide 29
29. Board Level Messages
Is testing a Board-Level concern?
Intelligent Testing, Improvement and Assurance Slide 30
30. The New Testing: A Wider
Resource Orchestration
• The creation & delivery of systems with
assurance in this new environment calls for
Testing Through
new approaches to development and testing
• Assurance is required across the full life cycle,
the Lifecycle
in an increasingly virtualised environment
• This requires orchestration of people, process
& technology throughout the lifecycle
increasingly in the virtual.
Intelligent Testing, Improvement and Assurance Slide 31
31. The assurance of outcomes, not
just deliverables
• Testing assures the quality of deliverables, as ever
We Test
• But stakeholders commission systems to achieve
business outcomes
Systems, not
• Confidence in the delivery of outcomes is, for a
business, an operational and strategic strength
Just Software
• Testing should, above all, be about delivering
confidence in outcomes.
Intelligent Testing, Improvement and Assurance Slide 32
33. #1
50% of in-house testers
will be reassigned or
outsourced
Intelligent Testing, Improvement and Assurance Slide 34
34. #2
Business test planning
will become part of up-
front analysis and design
(where it should be)
Intelligent Testing, Improvement and Assurance Slide 35
35. #3
Specification by Example
will become the new
buzzword (includes
ATDD, BDD, TDD etc.)
Intelligent Testing, Improvement and Assurance Slide 36
36. #4
Developers will adopt
behaviour‐driven
development and new
tools
Intelligent Testing, Improvement and Assurance Slide 37
37. #5
Some system tests and
most acceptance tests
will be business model-
driven
Intelligent Testing, Improvement and Assurance Slide 38
38. #6
Business models plus
stories will increasingly
become „contractual‟
Intelligent Testing, Improvement and Assurance Slide 39
39. #7
System Tests will be
generated from stories
or will be outsourced
Intelligent Testing, Improvement and Assurance Slide 40
40. #8
Manual system test
execution will be
outsourced (and in the
cloud)
Intelligent Testing, Improvement and Assurance Slide 41
41. #9
Maybe half of all
acceptance tests will be
automated in CI…
…forever
Intelligent Testing, Improvement and Assurance Slide 42
42. #10
New tools that manage
the full requirements,
stories, scenarios,
workflows, testing
pipeline will emerge
Intelligent Testing, Improvement and Assurance Slide 43
43. Some Doors Close, but
Other Doors are
Opening
What are the new opportunities for
Test Leads and Managers?
Intelligent Testing, Improvement and Assurance Slide 44
44. #1
Upstream with
stakeholders and
analysis – providing
testing and assurance
skills to business
Intelligent Testing, Improvement and Assurance Slide 45
45. #2
Managing Business
Requirements
knowledge; analysing
business impact of
change
Intelligent Testing, Improvement and Assurance Slide 46
46. #3
Testmaster: Providing an
assurance function to
teams, projects and
business stakeholders
Intelligent Testing, Improvement and Assurance Slide 47
47. #4
Managing the
information flows
to/from the Continuous
Integration process
Intelligent Testing, Improvement and Assurance Slide 48
50. The phase after development is
REWORK, not Testing
• Managers will never name this phase correctly
• Testing must align with development, not
follow it
• Manual test phase will fade away replaced by:
– Up-front test design mostly automated
– Integrated with code change and software delivery
• Testers must embrace the change, not resist it
• Make that leap across the chasm!
Intelligent Testing, Improvement and Assurance Slide 51
51. Perhaps testing and the
role of testers can at
last mature to what
they should be?
Intelligent Testing, Improvement and Assurance Slide 52
53. The Future of Testing
Paul Gerrard
paul@gerrardconsulting.com
Twitter: @paul_gerrard
Web: gerrardconsulting.com
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Intelligent Testing, Improvement and Assurance Slide 54