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                   Digital Moguls was by Kristin Bolton-Keys in 2011,
       when a group of marketers at a Fortune 500 company were determined to
      expand their digital knowledge. Over time, the group held several classroom
      style learning sessions covering: Digital Marketing 101, Blogging 101, SEO
           101 and Takeaways from the 2012 SXSW Interactive Conference.

       Digital Moguls serves as a content hub providing innovative, intuitive and
      inspirational content for those seeking to share their knowledge and learn
    about digital technology and trends. Ultimately connecting people who want to
                      learn, share and create digital experiences.

All Information contained within this presentation is confidential                  1
The Future of Money
                                The new frontier for eCommerce
                                                                              Sheila Collins
                                                                       “THE Mobile Moola MARKETER”
Brought to you by:
                                                                             Twitter: @sheiladcollins
                                                                                       June 19, 2012

  All Information contained within this presentation is confidential
Agenda

         > Mobile Landscape & Trends


         > Money                 2.0


         > Mobile                Shopping


       >     Case Study


        >    Takeaways


         >   Questions ???


All Information contained within this presentation is confidential
                                                                     Tweet questions to #digitalmoguls   3
Mobile Trends
 •  There are 6.8 billion people on the planet. 4.5 billion own a mobile
    phone. Only 3.5 billion own a toothbrush (Source:60SecondMarketer.com)

 •  By 2013, more people will access the web from phones than
    personal computers. (Gartner Group)

 •  Consumers will spend more than $10 billion on non-digital goods
    in the US on their mobile phones in 2012. (Forrester)




                                                                     Share these facts on
                                                                     Twitter by referencing
                                                                     @sheiladcollins
                                                                     #digitalmoguls

All Information contained within this presentation is confidential                      4
Mobile Channel
    Mobile blends the online world with the offline
    world. It’s a personal communication and
    transaction platform.

                                                                       Offline          Online
1.  Simplicity

    - Suited for frequent tasks, that require just a few steps

2.  Immediacy                                                               Mobile Channel

       - It’s on 24x7, well suited for delivering content that
       matters to consumers, when it matters to consumers

3.  Context
                                                                          Example
   - Leverage mobile to influence purchase/redemption                     QR bar codes to drive to
                                                                          mobile to obtain additional
   decisions , i.e using GPS for store location, local deals
                                                                          information, comparison
                                                                          shop, and redeem


  All Information contained within this presentation is confidential                               5
Money 2.0

    The evolution of smartphones has expanded the
    role of payment models .


    4 mobile models




                                                                   Peer to              Virtual              Bar    Loyalty
                                                                             Phone #              Prepaid
                                                                    Peer               Currency             code    Points

  All Information contained within this presentation is confidential
http://mashable.com/2012/05/02/future-of-mobile-payments                           /                                          6
Who to Watch

  Several companies are leading the charge in
  Mobile Payments




All Information contained within this presentation is confidential             7
Barriers of Money 2.0
Emerging solutions for Mobile Payment s are all
at different stages




                                                                     (1)  The Forrester Report on Mobile Shopping (U.S. Edition 2010) - Published Jan 2011
All Information contained within this presentation is confidential                                                                                           8
Mobile Payments Readiness Index




All Information contained within this presentation is confidential                                9
Mobile Shopping


   •  Mobile coupons generate 10
   times the redemption rate of
   traditional coupons (Source: Borrell
   Associates)

   •  Google has seen mobile
   searches grow by more than
   400% over the past year (Source:
   Google)

   • Research indicates that if
   someone leaves home without
   their wallet, they keep going. If
   they leave without the mobile
   device, they turn around (Source:
   60SecondMarketer.com)

All Information contained within this presentation is confidential                10
Smart Shoppers




All Information contained within this presentation is confidential               11
Mobile Payments in India




       A (short) Perspective on
       Airtel Money.




All Information contained within this presentation is confidential                        12
Mobile Payments in India




Bharti Airtel
        •       Cellular, Internet, and Television services
        •       Over 20 countries throughout South Asia and Africa
        •       250M Customers (Verizon, AT&T, Sprint combined)
        •       175 Million mobile customers in India(20% of market)




All Information contained within this presentation is confidential                        13
Mobile Payments in India


February 2012: Bharti launched “Airtel Money”, prepaid
mobile money product throughout India




All Information contained within this presentation is confidential                        14
Mobile Payments in India


                                      Three major customer segments…


                                                                     Migrant
                                                                     Worker




            Urban
            Professional
                                                                               College
                                                                               Student


All Information contained within this presentation is confidential                                  15
Mobile Payments in India

Mobile Money Challenges:
          Education
          •  How do you educate customers on using money
             money and the product benefits?

          Scale
          •  How do you effectively reach 1.2B people?

          Security
          •  How do you not support terrorism?

          Purchase Power
          •  Who is accepting Mobile payments?
All Information contained within this presentation is confidential                        16
Starbucks
                                    The mCommerce Opportunity




All Information contained within this presentation is confidential
Starbucks Mobile Payment




                                                    •       Premium product
                                                    •       Daily transactions
                                                    •       Cool factor
                                                    •       Close loop



                                                 Value Creation
                                             26 Million Transactions*
                                              Connected Commerce
All Information contained within this presentation is confidential               * December 2011 – Annual transactions
Takeaways
                                                 My Concepts for Mobile




All Information contained within this presentation is confidential
The 3 B’s of Mobile




              Social +                                               Mobile +   Commerce =



                     Build                                            Bond         Buy



                                                    Value Creation
                                                 Connected Commerce
                                                  Purchasing Power
All Information contained within this presentation is confidential
The Mobile Moola Marketer’s Predictions
                                                                                          §  Black Friday and Cyber
§  Self service mobile                                                                       Monday the two biggest
    checkout will be                                                                          shopping days of the year
    more rampant                                                                              will be one in the same in 5
                                                                                              years




§  eWallets will provide
    consumers with
    dynamic real time
    offers                                                                                   §  We will become a
                                                                                                 cashless society in
                                                                                             ~ 20 years.
                                                                        §  ????


   All Information contained within this presentation is confidential                                                  21
Sheila Collins
                                                                       The Mobile Moola Marketer

                                                                         @sheiladcollins
                                                                     www.about.me/sheilacollins
All Information contained within this presentation is confidential
APPENDIX




All Information contained within this presentation is confidential
References




   •  http://techcrunch.com/2012/06/10/mobile-
      payments-a-trillion-dollar-industry-once-
      everyone-can-actually-make-a-payment/

All Information contained within this presentation is confidential           24
Mobile Payments Wiki Definition




All Information contained within this presentation is confidential                               25
Mobile Payments Future




All Information contained within this presentation is confidential                       26
Technology Comparison




All Information contained within this presentation is confidential                      27
Mobile Payments Adoption




•  SapientNitro expects shipment of NFC enabled phones to reach 544.7 Million by 2015



All Information contained within this presentation is confidential                        28
Online Shopping Business Model



                                                                            Social Opportunity

                                                                      1.  Advertisement & Blogs (Tech
                                                                          Crunch, Search, Email, social
                                                                          media)
                                                                      2.     Social Actions (Tweet, “I like”)
                                                                      3.  Search ( Google, Bing, Wiki)
                                                                      4.  Online Reviews ( Yelp, Amazon,
                                                                          CNET)
                                                                      5.  Comparison (ShopSavvy,
                                                                          Shopbot)
                                                                      6.     eWallet (Billeo, Paypal)
                                                                      7.  Social Media (“Like” button
                                                                          Facebook, Blogs)
                                                                      8.  Online Reviews




All Information contained within this presentation is confidential                                              29

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June Virtual Series: The Future of Money

  • 1. WELCOME! Digital Moguls was by Kristin Bolton-Keys in 2011, when a group of marketers at a Fortune 500 company were determined to expand their digital knowledge. Over time, the group held several classroom style learning sessions covering: Digital Marketing 101, Blogging 101, SEO 101 and Takeaways from the 2012 SXSW Interactive Conference. Digital Moguls serves as a content hub providing innovative, intuitive and inspirational content for those seeking to share their knowledge and learn about digital technology and trends. Ultimately connecting people who want to learn, share and create digital experiences. All Information contained within this presentation is confidential 1
  • 2. The Future of Money The new frontier for eCommerce Sheila Collins “THE Mobile Moola MARKETER” Brought to you by: Twitter: @sheiladcollins June 19, 2012 All Information contained within this presentation is confidential
  • 3. Agenda > Mobile Landscape & Trends > Money 2.0 > Mobile Shopping > Case Study > Takeaways > Questions ??? All Information contained within this presentation is confidential Tweet questions to #digitalmoguls 3
  • 4. Mobile Trends •  There are 6.8 billion people on the planet. 4.5 billion own a mobile phone. Only 3.5 billion own a toothbrush (Source:60SecondMarketer.com) •  By 2013, more people will access the web from phones than personal computers. (Gartner Group) •  Consumers will spend more than $10 billion on non-digital goods in the US on their mobile phones in 2012. (Forrester) Share these facts on Twitter by referencing @sheiladcollins #digitalmoguls All Information contained within this presentation is confidential 4
  • 5. Mobile Channel Mobile blends the online world with the offline world. It’s a personal communication and transaction platform. Offline Online 1.  Simplicity - Suited for frequent tasks, that require just a few steps 2.  Immediacy Mobile Channel - It’s on 24x7, well suited for delivering content that matters to consumers, when it matters to consumers 3.  Context Example - Leverage mobile to influence purchase/redemption QR bar codes to drive to mobile to obtain additional decisions , i.e using GPS for store location, local deals information, comparison shop, and redeem All Information contained within this presentation is confidential 5
  • 6. Money 2.0 The evolution of smartphones has expanded the role of payment models . 4 mobile models Peer to Virtual Bar Loyalty Phone # Prepaid Peer Currency code Points All Information contained within this presentation is confidential http://mashable.com/2012/05/02/future-of-mobile-payments / 6
  • 7. Who to Watch Several companies are leading the charge in Mobile Payments All Information contained within this presentation is confidential 7
  • 8. Barriers of Money 2.0 Emerging solutions for Mobile Payment s are all at different stages (1)  The Forrester Report on Mobile Shopping (U.S. Edition 2010) - Published Jan 2011 All Information contained within this presentation is confidential 8
  • 9. Mobile Payments Readiness Index All Information contained within this presentation is confidential 9
  • 10. Mobile Shopping •  Mobile coupons generate 10 times the redemption rate of traditional coupons (Source: Borrell Associates) •  Google has seen mobile searches grow by more than 400% over the past year (Source: Google) • Research indicates that if someone leaves home without their wallet, they keep going. If they leave without the mobile device, they turn around (Source: 60SecondMarketer.com) All Information contained within this presentation is confidential 10
  • 11. Smart Shoppers All Information contained within this presentation is confidential 11
  • 12. Mobile Payments in India A (short) Perspective on Airtel Money. All Information contained within this presentation is confidential 12
  • 13. Mobile Payments in India Bharti Airtel •  Cellular, Internet, and Television services •  Over 20 countries throughout South Asia and Africa •  250M Customers (Verizon, AT&T, Sprint combined) •  175 Million mobile customers in India(20% of market) All Information contained within this presentation is confidential 13
  • 14. Mobile Payments in India February 2012: Bharti launched “Airtel Money”, prepaid mobile money product throughout India All Information contained within this presentation is confidential 14
  • 15. Mobile Payments in India Three major customer segments… Migrant Worker Urban Professional College Student All Information contained within this presentation is confidential 15
  • 16. Mobile Payments in India Mobile Money Challenges: Education •  How do you educate customers on using money money and the product benefits? Scale •  How do you effectively reach 1.2B people? Security •  How do you not support terrorism? Purchase Power •  Who is accepting Mobile payments? All Information contained within this presentation is confidential 16
  • 17. Starbucks The mCommerce Opportunity All Information contained within this presentation is confidential
  • 18. Starbucks Mobile Payment •  Premium product •  Daily transactions •  Cool factor •  Close loop Value Creation 26 Million Transactions* Connected Commerce All Information contained within this presentation is confidential * December 2011 – Annual transactions
  • 19. Takeaways My Concepts for Mobile All Information contained within this presentation is confidential
  • 20. The 3 B’s of Mobile Social + Mobile + Commerce = Build Bond Buy Value Creation Connected Commerce Purchasing Power All Information contained within this presentation is confidential
  • 21. The Mobile Moola Marketer’s Predictions §  Black Friday and Cyber §  Self service mobile Monday the two biggest checkout will be shopping days of the year more rampant will be one in the same in 5 years §  eWallets will provide consumers with dynamic real time offers §  We will become a cashless society in ~ 20 years. §  ???? All Information contained within this presentation is confidential 21
  • 22. Sheila Collins The Mobile Moola Marketer @sheiladcollins www.about.me/sheilacollins All Information contained within this presentation is confidential
  • 23. APPENDIX All Information contained within this presentation is confidential
  • 24. References •  http://techcrunch.com/2012/06/10/mobile- payments-a-trillion-dollar-industry-once- everyone-can-actually-make-a-payment/ All Information contained within this presentation is confidential 24
  • 25. Mobile Payments Wiki Definition All Information contained within this presentation is confidential 25
  • 26. Mobile Payments Future All Information contained within this presentation is confidential 26
  • 27. Technology Comparison All Information contained within this presentation is confidential 27
  • 28. Mobile Payments Adoption •  SapientNitro expects shipment of NFC enabled phones to reach 544.7 Million by 2015 All Information contained within this presentation is confidential 28
  • 29. Online Shopping Business Model Social Opportunity 1.  Advertisement & Blogs (Tech Crunch, Search, Email, social media) 2.  Social Actions (Tweet, “I like”) 3.  Search ( Google, Bing, Wiki) 4.  Online Reviews ( Yelp, Amazon, CNET) 5.  Comparison (ShopSavvy, Shopbot) 6.  eWallet (Billeo, Paypal) 7.  Social Media (“Like” button Facebook, Blogs) 8.  Online Reviews All Information contained within this presentation is confidential 29