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The Exchange
Personalizing Bloomfire for Maximum Impact
Jeff Miller
Director, Learning & Performance
Insperity Use Case
Business Problem
• Ineffective sharing methods
• Team across U.S.
• No mobility access
• Email was like a
black hole
Our Goal
User Engagement
Biographies
• Bios are searchable
• Users can follow each
other on the site
Ask A Peer
• Expanded circle of
resources
• Record of question
and replies
Posts
• Peer content sharing
• Success stories
• Collaboration
Top 3 Drivers of Site Usage
User Feedback
☺
Future Goals
15

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The Exchange: Personalizing Bloomfire for Maximum Impact