The Effect of Brand Image and Product Quality on Purchase Decision with Lifestyle as Mediating Variables (Empirical at the University of Muhammadiyah Surakarta Students)
The purpose of this study is to analyze effect of brand image and product quality on the iPhone
smartphone purchase decision with lifestyle as intervening variables. The research technique used quantitative,
data collection uses a questionnaire method and the sample in this study amounted to 100 people with
purposive sampling
BRAND IMAGE MEDIATES THE EFFECT OF PRODUCT QUALITY ON CONSUMER LOYALTYAJHSSR Journal
ABSTRACT : The development of information technology in this era can no longer be avoided, one of which
is in the field of education. Global demands require the world of education to always and constantly adapt
technological developments to efforts in improving the quality of education, especially adjusting its use for the
world of education, especially in the learning process. The aims of this study are (1) to explain the effect of
product quality on customer loyalty of iPhone customers in Denpasar. (2) To explain the effect of product
quality on the brand image of iPhone customers in Denpasar. (3) To explain the effect of brand image on
customer loyalty on iPhone customers in Denpasar. (4) To explain the role of brand image in mediating the
relationship between product quality and customer loyalty among iPhone customers in Denpasar. The data used
are primary data, with a total of 130 observation points. The results showed that Product Quality has a positive
and significant effect on customer loyalty; Product Quality has a positive and significant effect on Brand Image;
Brand Image has a positive and significant effect on Customer Loyalty and Brand Image is a mediating variable
for the effect of Product Quality on Loyalty of iPhone customers in Denpasar
KEYWORDS: Brand Image, Product Quality, Consumer Loyalty
The Influence of Sales Promotion and Brand Image toward the Purchasing Decisi...YogeshIJTSRD
The aim of this research is to know the influence of sales promotion and brand image to Shopee platform toward consumer purchasing decision by students in FISIP Slamet Riyadi Surakarta. The method uses survey. This research includes as quantitative explanative research. Research population is students of FISIP Slamet Riyadi Surakarta who buy products through Shopee. Technique sampling in nonprobability uses accidental sampling with 96 respondents. Technique of collecting data is questionnaire as primer data and files, documents as seconder data. Validity data test uses moment product test and reliability data test uses cronbach alpha test. Analysis technique uses multiple regressions analysis by doing classic assumption test. The result shows that, as simultanouesly, both of free variables influence purchasing decision, while, as individually, sales promotion does not give influence to purchasing decision as 0,848. Then, brand image gives significant influence to purchasing decision as 0,004. Nurnawati Hindra Hastuti | Andri Astuti Itasari "The Influence of Sales Promotion and Brand Image toward the Purchasing Decision in Shopee Platform" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-5 , August 2021, URL: https://www.ijtsrd.com/papers/ijtsrd43905.pdf Paper URL: https://www.ijtsrd.com/humanities-and-the-arts/social-science/43905/the-influence-of-sales-promotion-and-brand-image-toward-the-purchasing-decision-in-shopee-platform/nurnawati-hindra-hastuti
Comprehensive Approach towards M Shopper’s Shopping Behaviour using Shopping ...ijtsrd
In current digital era, the mode of retail business is undergoing rapid change. Retailers are shifting their businesses from brick and mortar to e commerce especially m commerce i.e., business transactions via mobile phones because smartphones are turning to be one of the smart commercial channel. At the same time we see the lifestyle of people also has changed. People depend more on smartphones in their daily life, thanks to the internet. People are also choosing to shop over the mobile phones for convenience purpose. In order to grab this opportunity the e retailers are trying to adapt themselves to m commerce via mobile applications. The success of the m commerce companies depend upon the customer’s willingness to accept the usage of technology smart phone and applications . In this paper the attempt has been made to find the perception regarding the acceptance of technology by m shoppers and to assess the factors that influences the acceptance of usage of apps for m shopping using TAM model. For this study Questionnaire was designed to find the factors influencing m shopping using apps. The questionnaire includes the variable such as Perceived usefulness, behavioural intention, Perceived ease of use, attitude, Perceived Risk, Perceived Enjoyment from TAM model. Likert scale was used to measure the variables. 102 responses from the shoppers who shop using shopping applications are used for this study. The findings of this study supports the hypothesis framed. High negative correlation is observed between perceived risk and perceived ease of use. Attitude and shopping intention has high positive correlation. From the variables under study with score ranging from 5 to 25, perceived ease of use has highest mean and perceived risk has the minimum mean. Finally, the study also finds that low internet connectivity, low quality of product, low clarity about authentication of product, return policies are the problems faced by shoppers while shopping using mobile apps. Rashmi | Dr. Shrinivasamayya D | Dr. Ajoy S Joseph "Comprehensive Approach towards M Shopper’s Shopping Behaviour using Shopping Apps – TAM Model Analysis" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-1 , December 2020, URL: https://www.ijtsrd.com/papers/ijtsrd38101.pdf Paper URL : https://www.ijtsrd.com/management/consumer-behaviour/38101/comprehensive-approach-towards-m-shopper’s-shopping-behaviour-using-shopping-apps-– -tam-model-analysis/rashmi
Influences of Digital Marketing in the Buying Decisions of College Students i...AI Publications
This research investigates the influence of digital marketing channels on purchasing decisions among college students in Ramanathapuram District. The study highlights that social media marketing, online advertising, and mobile marketing exhibit substantial positive effects on purchase decisions. However, email marketing's impact appears to be more complex. Moreover, the study explores how demographic variables like gender and academic level shape these effects. Notably, freshman students display varying susceptibility to specific digital marketing messages compared to their junior, senior, or graduate counterparts. These findings offer crucial insights for marketers aiming to tailor their strategies effectively to the preferences and behaviors of college students. By understanding the differential impacts of various digital marketing channels and considering demographic nuances, marketers can refine their approaches, optimize engagement, and ultimately enhance the effectiveness of their campaigns in targeting this demographic.
The Impact of Social Media Marketing Activities on Consumer Purchase Intentio...ijtsrd
Marketing is an important part of a companys management in order to achieve success in meeting company goals. The purpose of this research is to determine The Impact of Social Media Marketing Activities on Consumer Purchase Intention Case of Facebook Live Streaming. The study was carried out with a total sample of 205 respondents using a convenient sampling technique. Quantitative surveys were used to collect data based on social media activities SMMA model constructs. The data were analysed using multiple regression analysis. It has been found that all social media marketing activities variables have a significant impact on Purchase Intention. Perceived Trust is the best predictors followed by eWord of Mouth eWOM , Entertainment, and Interactivity, respectively. The finding will help e commercial live streamers to be aware that although live streaming provides entertainment and interactivities to the audience as the engagement outcomes, trust and eWOM are the top influencing factors for consumers intention to purchase. Sompoach Jakwatanaham | Bordin Phayaphrom | Wasutida Nurittamont "The Impact of Social Media Marketing Activities on Consumer Purchase Intention: Case of Facebook Live Streaming" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-3 , April 2022, URL: https://www.ijtsrd.com/papers/ijtsrd49592.pdf Paper URL: https://www.ijtsrd.com/management/marketing/49592/the-impact-of-social-media-marketing-activities-on-consumer-purchase-intention-case-of-facebook-live-streaming/sompoach-jakwatanaham
BRAND IMAGE MEDIATES THE EFFECT OF PRODUCT QUALITY ON CONSUMER LOYALTYAJHSSR Journal
ABSTRACT : The development of information technology in this era can no longer be avoided, one of which
is in the field of education. Global demands require the world of education to always and constantly adapt
technological developments to efforts in improving the quality of education, especially adjusting its use for the
world of education, especially in the learning process. The aims of this study are (1) to explain the effect of
product quality on customer loyalty of iPhone customers in Denpasar. (2) To explain the effect of product
quality on the brand image of iPhone customers in Denpasar. (3) To explain the effect of brand image on
customer loyalty on iPhone customers in Denpasar. (4) To explain the role of brand image in mediating the
relationship between product quality and customer loyalty among iPhone customers in Denpasar. The data used
are primary data, with a total of 130 observation points. The results showed that Product Quality has a positive
and significant effect on customer loyalty; Product Quality has a positive and significant effect on Brand Image;
Brand Image has a positive and significant effect on Customer Loyalty and Brand Image is a mediating variable
for the effect of Product Quality on Loyalty of iPhone customers in Denpasar
KEYWORDS: Brand Image, Product Quality, Consumer Loyalty
The Influence of Sales Promotion and Brand Image toward the Purchasing Decisi...YogeshIJTSRD
The aim of this research is to know the influence of sales promotion and brand image to Shopee platform toward consumer purchasing decision by students in FISIP Slamet Riyadi Surakarta. The method uses survey. This research includes as quantitative explanative research. Research population is students of FISIP Slamet Riyadi Surakarta who buy products through Shopee. Technique sampling in nonprobability uses accidental sampling with 96 respondents. Technique of collecting data is questionnaire as primer data and files, documents as seconder data. Validity data test uses moment product test and reliability data test uses cronbach alpha test. Analysis technique uses multiple regressions analysis by doing classic assumption test. The result shows that, as simultanouesly, both of free variables influence purchasing decision, while, as individually, sales promotion does not give influence to purchasing decision as 0,848. Then, brand image gives significant influence to purchasing decision as 0,004. Nurnawati Hindra Hastuti | Andri Astuti Itasari "The Influence of Sales Promotion and Brand Image toward the Purchasing Decision in Shopee Platform" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-5 , August 2021, URL: https://www.ijtsrd.com/papers/ijtsrd43905.pdf Paper URL: https://www.ijtsrd.com/humanities-and-the-arts/social-science/43905/the-influence-of-sales-promotion-and-brand-image-toward-the-purchasing-decision-in-shopee-platform/nurnawati-hindra-hastuti
Comprehensive Approach towards M Shopper’s Shopping Behaviour using Shopping ...ijtsrd
In current digital era, the mode of retail business is undergoing rapid change. Retailers are shifting their businesses from brick and mortar to e commerce especially m commerce i.e., business transactions via mobile phones because smartphones are turning to be one of the smart commercial channel. At the same time we see the lifestyle of people also has changed. People depend more on smartphones in their daily life, thanks to the internet. People are also choosing to shop over the mobile phones for convenience purpose. In order to grab this opportunity the e retailers are trying to adapt themselves to m commerce via mobile applications. The success of the m commerce companies depend upon the customer’s willingness to accept the usage of technology smart phone and applications . In this paper the attempt has been made to find the perception regarding the acceptance of technology by m shoppers and to assess the factors that influences the acceptance of usage of apps for m shopping using TAM model. For this study Questionnaire was designed to find the factors influencing m shopping using apps. The questionnaire includes the variable such as Perceived usefulness, behavioural intention, Perceived ease of use, attitude, Perceived Risk, Perceived Enjoyment from TAM model. Likert scale was used to measure the variables. 102 responses from the shoppers who shop using shopping applications are used for this study. The findings of this study supports the hypothesis framed. High negative correlation is observed between perceived risk and perceived ease of use. Attitude and shopping intention has high positive correlation. From the variables under study with score ranging from 5 to 25, perceived ease of use has highest mean and perceived risk has the minimum mean. Finally, the study also finds that low internet connectivity, low quality of product, low clarity about authentication of product, return policies are the problems faced by shoppers while shopping using mobile apps. Rashmi | Dr. Shrinivasamayya D | Dr. Ajoy S Joseph "Comprehensive Approach towards M Shopper’s Shopping Behaviour using Shopping Apps – TAM Model Analysis" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-1 , December 2020, URL: https://www.ijtsrd.com/papers/ijtsrd38101.pdf Paper URL : https://www.ijtsrd.com/management/consumer-behaviour/38101/comprehensive-approach-towards-m-shopper’s-shopping-behaviour-using-shopping-apps-– -tam-model-analysis/rashmi
Influences of Digital Marketing in the Buying Decisions of College Students i...AI Publications
This research investigates the influence of digital marketing channels on purchasing decisions among college students in Ramanathapuram District. The study highlights that social media marketing, online advertising, and mobile marketing exhibit substantial positive effects on purchase decisions. However, email marketing's impact appears to be more complex. Moreover, the study explores how demographic variables like gender and academic level shape these effects. Notably, freshman students display varying susceptibility to specific digital marketing messages compared to their junior, senior, or graduate counterparts. These findings offer crucial insights for marketers aiming to tailor their strategies effectively to the preferences and behaviors of college students. By understanding the differential impacts of various digital marketing channels and considering demographic nuances, marketers can refine their approaches, optimize engagement, and ultimately enhance the effectiveness of their campaigns in targeting this demographic.
The Impact of Social Media Marketing Activities on Consumer Purchase Intentio...ijtsrd
Marketing is an important part of a companys management in order to achieve success in meeting company goals. The purpose of this research is to determine The Impact of Social Media Marketing Activities on Consumer Purchase Intention Case of Facebook Live Streaming. The study was carried out with a total sample of 205 respondents using a convenient sampling technique. Quantitative surveys were used to collect data based on social media activities SMMA model constructs. The data were analysed using multiple regression analysis. It has been found that all social media marketing activities variables have a significant impact on Purchase Intention. Perceived Trust is the best predictors followed by eWord of Mouth eWOM , Entertainment, and Interactivity, respectively. The finding will help e commercial live streamers to be aware that although live streaming provides entertainment and interactivities to the audience as the engagement outcomes, trust and eWOM are the top influencing factors for consumers intention to purchase. Sompoach Jakwatanaham | Bordin Phayaphrom | Wasutida Nurittamont "The Impact of Social Media Marketing Activities on Consumer Purchase Intention: Case of Facebook Live Streaming" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-3 , April 2022, URL: https://www.ijtsrd.com/papers/ijtsrd49592.pdf Paper URL: https://www.ijtsrd.com/management/marketing/49592/the-impact-of-social-media-marketing-activities-on-consumer-purchase-intention-case-of-facebook-live-streaming/sompoach-jakwatanaham
A DISSERTATION REPORT ON CONSUMER’S PERCEPTION AND AWARENESS ON ONLINE SHOPPING\MARKETING IN INDIA.
Including research methodology, data analysis, findings, conclusions, and survey questionnaire.
The Effect of Content Marketing and Brand Image on Purchase Decisions with Tr...AJHSSR Journal
ABSTRACT: This study analyzes the effect of content marketing and brand image on purchasing decisions,
with trust as an intervening or mediating variable. The subject of this research is a study of TikTok users who
use Grace and Glow Body Wash with a sample size of 152 respondents using a purposive sampling technique
based on the criteria of consumers who have purchased at least once. The analytical method used is Structural
Equation Modeling (SEM) which is processed using the AMOS program.
KEYWORDS: Content Marketing. Brand Image, Trust, Purchase Decision.
A Comparative Analysis of Factor Effecting the Buying Judgement of Smart Phone IJECEIAES
Smart phone has various utilizations to various clients as per their necessities. With sensational rise in the usage of smart phone the individuals are considering different factors while purchasing a smart phone. This paper has put endeavor to reveal the fundamental factors which effect clients in picking up of the smart phone. A sample of 512 responses was taken through questionnaire. An organized questionnaire was planned with five point Likert scale was utilized to meeting respondent’s .Factor analysis and descriptive statistical tools were applied to extricate the basic variables influence cell phone acquir ing choice. The result shows that the most important factors are physical attributes, apps and sounds while the less importance is given to other factors such as convenience, price which can also vary by age, service and gender. The future scope of this paper lies in the fact that whether age, occupation, gender makes any difference in purchasing decision of smart phone.
The purpose of this study was to determine consumer behavior towards purchases
on social commerce in Indonesia. Research is quantitative using theories from
previous studies. Statistical analysis was performed using Multiple Linear Regression.
The data was collected using an online questionnaire on a sample of users who had
made transactions and accessed social commerce as many as 161 people. Data
analysis in this study using SPSS v25 software. The results of hypothesis testing show
that the variable E-WOM, Cu
Information have a significant effect on consumers' efforts to make purchases, while
variable sharing
The digital-dna-the-state-of-emarketing-in-indiaSaurabh Agrawal
The last 5 years have been a great journey for India in reference to online growth. The online users in
India doubled from 120 million users in 2011 to 278 million users in 2014. Mobile also showed
remarkable advancement with 900 million mobile connections and 220 million smartphone shipments
in India in 2014.
Research on Consumers Participation Willingness of e commerce Live Platformijtsrd
In todays society with the rapid development of the Internet, e commerce live broadcast has become one of the fastest growing sales methods. It allows consumers to watch and buy the required goods more intuitively and conveniently, greatly improving the shopping experience of consumers, so it is deeply loved by the majority of users. E commerce has gradually integrated into peoples lives, and it has also subtly changed our consumption patterns. In order to adapt to the rapid development of e commerce live broadcast field, find out the factors that affect consumers willingness to participate online in e commerce live broadcast platform, so as to better guide enterprises and users of e commerce live broadcast platform to make profits. This paper constructs a simple perception model, and uses the methods of interview, questionnaire survey and literature review, and further realizes that four factors, namely, professionalism, intimacy, real time interaction and usability of anchors, will affect consumers willingness to participate. By sorting out the data and collecting data, using the method of qualitative analysis and quantitative analysis, the conclusion is drawn the professionalism, intimacy, real time interaction and ease of use of the platform of e commerce live broadcast all positively influence users willingness to participate. The research conclusion can strengthen consumers willingness to buy, provide theoretical support and practical guidance for further optimizing the live broadcast e commerce platform, and improve consumers willingness to participate in the live broadcast platform. Li Weiqing | Sun Rui "Research on Consumers' Participation Willingness of e-commerce Live Platform" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-6 , October 2022, URL: https://www.ijtsrd.com/papers/ijtsrd52059.pdf Paper URL: https://www.ijtsrd.com/economics/market-economy/52059/research-on-consumers-participation-willingness-of-ecommerce-live-platform/li-weiqing
The Role of E Commerce in Improving Customer Satisfactionijtsrd
The cut throat competition in E commerce has forced the companies to focus on providing customer satisfaction and gain customer loyalty. Thus, putting up long term customer relationships through customer satisfaction is one of the pivotal foundation key factors for successful marketing, including online marketing. This research work makes an attempt to examine the role of e commerce in building customer satisfaction and its importance to maintain loyalty in consumers. However, the study indicates that there is a progressive trend in increasing awareness and its utilities. By the study we can understand that global access, 24 hours availability, convenience, increase product information are some of the ways to enhance customer satisfaction as well as the drawback experienced by the respondents is the fear of payment sin security in e commerce. The paper was with objectives of knowing the awareness, loyalty and the attitude towards online marketing. H. Bhaskar Shetty | Ms. Sowmya L ""The Role of E-Commerce in Improving Customer Satisfaction"" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-3 | Issue-4 , June 2019, URL: https://www.ijtsrd.com/papers/ijtsrd23904.pdf
Paper URL: https://www.ijtsrd.com/management/accounting-and-finance/23904/the-role-of-e-commerce-in-improving-customer-satisfaction/h-bhaskar-shetty
Explain about Indonesia first online form building and survey platform which allow ease of collecting and analysing user data with inbuilt data analytics tool.
Many countries have seen the importance of financial education by making financial
education a national strategy. In Vietnam, although the National Strategies for Inclusive Financial
Education has been proposed since 2017 and officially included in the National Financial Inclusion
Strategy in 2020, however, financial education is still quite new, and many people are not aware of
the necessity of financial l
Today, in the rapidly emerging globalization process, increasing the competitiveness of enterprises
depends on increasing of their firm performance. Although there are many methods and techniques affecting
firm performance, Information technology (IT) capabilities has become one of the most widely used method,
especially in dealing with supply chain matters of a firm. The aim of our study is to express whether innovation
and organization learning is effective as intermediate variable to the effects of IT capabilities at firm’s
performance. The opinion which claim
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A DISSERTATION REPORT ON CONSUMER’S PERCEPTION AND AWARENESS ON ONLINE SHOPPING\MARKETING IN INDIA.
Including research methodology, data analysis, findings, conclusions, and survey questionnaire.
The Effect of Content Marketing and Brand Image on Purchase Decisions with Tr...AJHSSR Journal
ABSTRACT: This study analyzes the effect of content marketing and brand image on purchasing decisions,
with trust as an intervening or mediating variable. The subject of this research is a study of TikTok users who
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The purpose of this study was to determine consumer behavior towards purchases
on social commerce in Indonesia. Research is quantitative using theories from
previous studies. Statistical analysis was performed using Multiple Linear Regression.
The data was collected using an online questionnaire on a sample of users who had
made transactions and accessed social commerce as many as 161 people. Data
analysis in this study using SPSS v25 software. The results of hypothesis testing show
that the variable E-WOM, Cu
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Research on Consumers Participation Willingness of e commerce Live Platformijtsrd
In todays society with the rapid development of the Internet, e commerce live broadcast has become one of the fastest growing sales methods. It allows consumers to watch and buy the required goods more intuitively and conveniently, greatly improving the shopping experience of consumers, so it is deeply loved by the majority of users. E commerce has gradually integrated into peoples lives, and it has also subtly changed our consumption patterns. In order to adapt to the rapid development of e commerce live broadcast field, find out the factors that affect consumers willingness to participate online in e commerce live broadcast platform, so as to better guide enterprises and users of e commerce live broadcast platform to make profits. This paper constructs a simple perception model, and uses the methods of interview, questionnaire survey and literature review, and further realizes that four factors, namely, professionalism, intimacy, real time interaction and usability of anchors, will affect consumers willingness to participate. By sorting out the data and collecting data, using the method of qualitative analysis and quantitative analysis, the conclusion is drawn the professionalism, intimacy, real time interaction and ease of use of the platform of e commerce live broadcast all positively influence users willingness to participate. The research conclusion can strengthen consumers willingness to buy, provide theoretical support and practical guidance for further optimizing the live broadcast e commerce platform, and improve consumers willingness to participate in the live broadcast platform. Li Weiqing | Sun Rui "Research on Consumers' Participation Willingness of e-commerce Live Platform" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-6 , October 2022, URL: https://www.ijtsrd.com/papers/ijtsrd52059.pdf Paper URL: https://www.ijtsrd.com/economics/market-economy/52059/research-on-consumers-participation-willingness-of-ecommerce-live-platform/li-weiqing
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Many countries have seen the importance of financial education by making financial
education a national strategy. In Vietnam, although the National Strategies for Inclusive Financial
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Today, in the rapidly emerging globalization process, increasing the competitiveness of enterprises
depends on increasing of their firm performance. Although there are many methods and techniques affecting
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The Effect of Brand Image and Product Quality on Purchase Decision with Lifestyle as Mediating Variables (Empirical at the University of Muhammadiyah Surakarta Students)
1. International Journal of Business Marketing and Management (IJBMM)
Volume 7 Issue 5 Sep-Oct 2022, P.P. 174-188
ISSN: 2456-4559
www.ijbmm.com
International Journal of Business Marketing and Management (IJBMM) Page 174
The Effect of Brand Image and Product Quality on
Purchase Decision with Lifestyle as Mediating Variables
(Empirical at the University of Muhammadiyah Surakarta Students)
Titis Dyah Ayu1
, Rini Kuswati 2
1
(Management, Muhammadiyah University Of Surakarta, Indonesia, email: dyah12397@gmail.com )
2
(Lecturer, Muhammadiyah University Of Surakarta, Indonesia, email: rk108@ums.ac.id )
Abstract: The purpose of this study is to analyze effect of brand image and product quality on the iPhone
smartphone purchase decision with lifestyle as intervening variables. The research technique used quantitative,
data collection uses a questionnaire method and the sample in this study amounted to 100 people with
purposive sampling. The analysis in this study was assisted using SPSS and SmartPLS 3.0. The result is brand
image has a significant effect on purchase decisions with P-Value 0.000<0.05 and T statistics 5.474, product
quality has a significant effect on purchase decisions with P-Value 0.000<0.05 and T statistics 3.853, brand
image has a significant effect on lifestyle with P-Value 0.006<0.05 and T statistics 5.292. Lifestyle has a
significant effect on purchase decision with P-Value 0.005<0.05 and T statistics 2.826, for the intervening
variable, Lifestyle can mediated brand image to purchase decisions with P-Value 0.026<0.05 and T statistics
2.234, and lifestyle mediated for product quality to purchase decisions with P-Value 0.021<0.05 and T statistics
2.318
Keywords – Brand Image, Product Quality, Purchase Decision, Lifestyle, iPhone
I. INTRODUCTION
Technology has developed rapidly throughout the world, especially in the world of communication, so
the boundaries between continents seem meaningless. In the last five years, the use of Information and
Communication Technology (ICT) in Indonesia has shown rapid development. The development of several
indicators of the use of ICT in Indonesia shows that the fastest development of ICT indicators is seen in the use
of the internet in households which reached 78.18 percent. The growth of internet use in households is also
followed by the population using cell phones in 2020, reaching 62.84 percent. In 2020, household computer
ownership increased to 18.83 percent. The internet population also increased during 2016-2020, as indicated by
the population who accessed the internet in 2016 from around 25.37 percent to 53.73 percent in 2020. On the
contrary, ownership of fixed wired telephones in the household has decreased. From year to year, in 2016, the
percentage of households owning/controlling fixed-line telephones was around 3.49 percent, dropping to 1.65
percent in 2020. (www.bps.go.id).
2. The Effect Of Brand Image And Product Quality On Purchase Decision With Lifestyle As Medi…
International Journal of Business Marketing and Management (IJBMM) Page 175
Technological innovation in communication tools helps humans do things effectively and efficiently.
The iPhone product has become an exceptional product compared to other technological products. Many
companies are trying to compete with Apple companies today. Even the closest competitor companies, such as
Samsung, are still trying to beat the level of sales and high brand image position compared to the iPhone.
Human resources with a competitive advantage are characteristics of human resources that perform well.
Employees with good performance in carrying out their duties and obligations will have a high sense of
responsibility and dedication. To achieve good communication ethics in an organization or company is needed.
Good communication can reduce the risk of misunderstanding or confusion in providing and conveying
information. Some communication problems usually occur because communication within the company has not
run optimally. After all, there are still obstacles to obtaining information from leaders to employees. The barrier
is several channels that must be passed, such as information from leadership to the head of the section and then
the employee.
Source: www.databoks.katadata.co.id
From the data in the picture above, it can conclude that active smartphone users in Indonesia are
increasing. The use of smartphones or smartphones in Indonesia is predicted to continue to increase. In 2015,
only 28.6% of the population in Indonesia used these devices. Over time, smartphones have become
increasingly affordable, thus increasing their use. More than half of the population in Indonesia, or 56.2%, used
smartphones in 2018. A year later, as many as 63.3% of people use smartphones. Until 2025, at least 89.2% of
the population in Indonesia has used smartphones. In the six years since 2019, smartphone penetration in the
country has grown by 25.9%.
One of the best-selling smartphones in the market is the iPhone. Based on (Pertiwi, 2020), the iPhone
in the last four years has dominated market sales, and the dominant apple product has also made the company
profit. iPhone sales will reach 242 million units in 2021.
Fig 2. Smartphone User
Fig 1. Smartphone User
3. The Effect Of Brand Image And Product Quality On Purchase Decision With Lifestyle As Medi…
International Journal of Business Marketing and Management (IJBMM) Page 176
Source: www.databoks.katadata.co.id
iPhone sales were the highest in previous years. The iPhone has been the largest source of revenue and
the most valuable product for Apple company since 2008. Even though Apple has diversified its product line
with iWatch, AirPods, and so on, iPhone continues to dominate sales with a 52% contribution to Apple's
revenue. In the last two years, Apple has launched four iPhone models, namely iPhone, Mini, Pro, and Max. All
come with different price ranges and target as many consumers as possible. Throughout 2017-2021, iPhone
sales volume was reported to have fluctuated. According to Business of Apps, iPhone sales volume reached 242
million units in 2021. This achievement increased by 22.9% compared to the previous year's sales of 196.9
million units.
According to (Tjiptono, 2006), brand image describes consumer associations and beliefs about a
particular brand. Brand image has the meaning of an image of a product in the minds of consumers in bulk.
Everyone will have the same image of a brand. A good brand image will undoubtedly attract many consumers
who purchase without rethinking. A strong brand image can provide several main advantages for the company,
one of which will create a competitive advantage, and also products with a good brand image tend to be more
readily accepted by consumers (Aulia Abdullah, 2021). It is not only brands that are a concern in this study,
and many people make their iPhone brand a reflection of their lifestyle and social class so that brand image
considerations are considered, to improve the quality of life because lifestyle is essential in the modern era.
Intense competition, companies must be able to improve product quality. According to (Kotler and
Armstrong, 2008), Product quality is a potential strategic weapon to beat competitors. So the company with the
best product quality will overgrow, and in the long run, the company will be more successful than the company.
Previous research was conducted by (Shareef et al., 2008). states that product quality influences purchase
decision significant positive. This statement is supported by (Shaharudin et al., 2011) and (Tamunu and
Ferdinand, 2014).
The iPhone makes its users feel confident. In research from the University of Lincoln's School of
Psychology, iPhone users tend to be extroverts. They also view the iPhone smartphone only from its value and
status. The average iPhone user is young, compared to android users, most of whom are quite mature and also
honest and humble (Addha, 2016). iPhone product users are associated with people with middle to upper
income and are quite high because the price of the iPhone is relatively high. Some iPhone users buy and use
iPhones only as a lifestyle because the brand and sophistication formed by the iPhone give users their prestige
when they have the iPhone product. Based on the background, the authors are interested in researching “The
Effect of Brand Image and Product Quality on iPhone Smartphone Purchase Decisions with Lifestyle as an
Intervening Variable.”
II. LITERATURE REVIEW
Brand image has several meanings, namely the brand as a product, the brand as an organization, and
the brand as a symbol. The brand image can be created in a very long or short time. It depends on how the
company builds and maintains a brand image. According to (Sangadji et.al., 2013), "Brand image "is the unique
set of associations you want to create or maintain by marketers." According to (Kotler, 2006), brand images are
perceptions and beliefs made by consumers, as reflected in associations that occur in consumers' memories.
Based on the opinions submitted, it can be concluded that the brand image is the whole perception of a brand
formed from brand information and experiences. According to (Sutisna, 2001), there are several benefits of a
positive brand image: a. Consumers with a positive brand image are more likely to make a purchase. b.
Companies can develop these products by utilizing the positive image that has been formed against the old
product brand. c. Family branding and leverage branding policies can be carried out if the existing product
brand image.
Products by (Kotler and Keller, 2016) are anything that can be offered to satisfy a market need or
demand, including physical goods, services, experiences, events, people, locations, properties, organizations,
ideas and information.e is positive. According to (Kotler and Armstrong, 2014) product quality is the ability of
a product to perform its functions, this includes overall durability, reliability, accuracy, ease of operation, and
product repair, as well as other product attributes. Meanwhile, according to (Kotler and Keller, 2016) product
quality is the ability of an item to provide results or performance that match even exceeds customer desires.
According to Sutisna in (Luthfianto et.al., 2017) lifestyle is broadly defined as a way of life that is
identified by how other people spend their time (activities) seen from work, hobbies, shopping, sports, and
4. The Effect Of Brand Image And Product Quality On Purchase Decision With Lifestyle As Medi…
International Journal of Business Marketing and Management (IJBMM) Page 177
social activities as well as interests (interests) consisting of food, fashion, family, recreation and also opinion
(opinion) consists of about themselves, social issues, business, and products. Lifestyle includes something more
than just a person's social class or personality. According to (Ilham, 2014) lifestyle is a pattern of money
consumption that reflects a person's choice of various things and how to spend his time and money, lifestyle is
how people live, how to spend their money, and how to accommodate their time.
Complex decision-making processes often involve several decisions, decisions involve a choice
between two or more alternative courses of action. Decisions always require a choice between different
behaviors. Stages of Decision-Making stages of consumers in consuming products or services according to
(Kotler and Armstrong, 2012) are as follows:
1. Problem Introduction
The buying process begins when it recognizes a problem or need. These needs can be triggered by
internal or external stimuli. In the first case, one of a person's general needs – hunger, thirst, sex –
reaches a certain threshold and begins to become a drive. In the second case, the need is elicited by
external stimuli.
2. Information Search
Consumers who are aroused will be encouraged to seek more information. We can divide it into two
levels. The lighter information-seeking situation is called attention reinforcement. At a later level, the
person may begin to actively seek information. Sources of consumer information are classified into
four groups as follows:
a) Personal sources: family, friends, neighbors and acquaintances.
b) Commercial sources: advertising, salespeople, dealers, packaging, and store displays.
c) Public sources: mass media, consumer ranking organizations.
d) Sources of experience: handling, reviewing, and using the product.
3. Alternative Evaluation
There are several decision evaluation processes, and recent models view the consumer evaluation
process as a cognitively oriented process. That is, the model assumes that consumers form product
judgments very consciously and rationally.
4. Purchase decision
In the evaluation stage, consumers form preferences for brands in the choice set. Consumers can also
form the intention to buy the preferred brand.
5. Post Purchase Behavior
After making a purchase, consumers may experience dissonance from noticing certain disturbing
features or hearing favorable things about other brands, and will always be alert to information that
supports decisions. Marketing communications must supply beliefs and evaluations that confirm the
consumer's choice and help him feel comfortable with the brand.
Fig 3 Framework
5. The Effect Of Brand Image And Product Quality On Purchase Decision With Lifestyle As Medi…
International Journal of Business Marketing and Management (IJBMM) Page 178
This research was conducted based on previous studies on the effect of brand image and product
quality on iPhone smartphone purchase decisions with lifestyle as an intervening variable. The following is a
study that was carried out by several previous researchers, including the following:
H1: There is a positive and significant influence between brand image on purchase decision of iPhone
Smartphones.
H2: There is a positive and significant influence between product quality on purchase decision of
iPhone
Smartphones
H3: There is a positive and significant influence between brand image on lifestyle of iPhone
Smartphones.
H4: There is a positive and significant effect between product quality on lifestyle of iPhone
Smartphones.
H5: There is a positive and significant effect between lifestyle on purchase decision of iPhone
Smartphones.
H6: There is a positive and significant influence between brand image to purchase decision mediated
of lifestyle
H7: There is a positive and significant effect between product quality on purchase decisions mediated
of lifestyle
III. RESEARCH METHOD
This type of research is quantitative research. Quantitative is a method for testing a theory that uses the
relationships of each variable. This study used descriptive analysis, namely the results of respondents' responses
to variables used through the submitted questionnaire items. These variables are described in several indicators
measured by a Likert scale with a score of 1 to 5
The population in this study were UMS students using iPhone. In this study using a sample because in
conducting research there are limitations of time, cost and energy so that in determining the sample is also
based on (Ferdinand, 2014) who states that in multivariate research (including those using multivariate
regression analysis) the sample size is determined as many as 25 times the independent variable. So a minimum
of 25 x 3 or 75 samples are needed. This sample is not a guideline for sampling that must be taken but only as a
minimum requirement that is considered the results will be concrete in accordance with the conditions in the
field. So in this study, the researcher uses 100 sample.
The data collection method used in this study was to use a questionnaire. The data that has been
obtained from respondents who are the subject of research then the data is processed using SPSS 25.0 for
Windows. Regression analysis in this study aims to determine how much influence the independent variable
(independent) consisting of brand image, product quality, and lifestyle on the dependent variable consisting of
the purchase decision of iPhone Smartphone. In this study, regression analysis is performed using the software
SmartPLS Verses 3.0 statistical processing tools obtained by the calculation results.
IV. RESULT AND ANALYSIS
This study uses a sample of student University of Muhammdiyah Surakarta, who using iPhone
Smartphone, out of these 100 samples, has the following characteristics:
Description of sex characteristics
The following are the characteristic results of the sex description shown in the table:
Table 1 Description of gender characteristics
No. Gender Sum Presented
1. Male 30 30%
2. Female 70 70%
Total 100 100%
Source: Primary Data 2022
Table 1 above shows that the sample collected as many as 100 respondents were divided into
two sex groups. Respondents of the male sex totaled 30 people (30%), and women totaled 70 people
(70%). In this study, it can be concluded that the majority of using iPhone is female.
6. The Effect Of Brand Image And Product Quality On Purchase Decision With Lifestyle As Medi…
International Journal of Business Marketing and Management (IJBMM) Page 179
Description of Age Characteristics
The following are the characteristic results of the age description shown in the table:
Table 2 Description of age characteristics
No Age Sum Presented
1 17-19 4 4%
2
3
4
20-22
23-25
>25
77
18
1
77%
18%
1%
Total 100 100%
Source: Primary Data 2022
Table 2 above shows that the sample collected as many as 100 respondents were divided into 4 age groups.
Respondents aged 17-19 years were 5 people (5%), aged 20-22 years were 63 people (63%), aged 23-25 years
were 31 people (31%), aged > 25 years were 1 person (1%).
Description of Faculty Characteristics
The following are the results of the characteristics of the Faculty description shown in the table:
Table 3 Description of Long-Working Characteristics
No. Faculty Amount Percentage
1. FAI 2 2 %
2. Pharmaceutical 1 1 %
3. FEB 67 67 %
4. FH 3 3 %
5. FIK 7 7 %
6. FK 2 2 %
7. FKIP 7 7 %
8. Geography 1 1 %
9. Psychology 4 4 %
10. Engineering 6 6%
Total 100 100%
Source: Primary Data 2022
From table 4.3 above, it can be seen that the sample collected was 100 respondents divided into 10
faculty groups. Respondents from the FAI faculty amounted to 1 person (1%), from the FEB faculty there were
58 people (58%), from FH 11 people (11%), from FIK 12 people (12%, from FK 1 person (1%), from FKI there
are 2 people (2%), from FKIP there are 8 people (8%), from FP there are 2 people (2%) and from FT there are 5
(5%).
7. The Effect Of Brand Image And Product Quality On Purchase Decision With Lifestyle As Medi…
International Journal of Business Marketing and Management (IJBMM) Page 180
Description of Type iPhone
The following are the results of the characteristics of the Type iPhone shown in the table:
Table 4. Description of iPhone Type Characteristics
No. Income Amount Percentage
1. iPhone 5.5c,5s 3 3 %
2. iP phone 6plus, 6, 6sPlus, 6s 11 11 %
3. iPhone 7 Plus, 7 14 14 %
4. iP phone 8 Plus, 8 7 7 %
5. iP hone SE Generation 1, 2, 3 1 1 %
6. Xr , XS Max, XS 30 30 %
7. 11,11 Pro, 11 Pro Max 22 22 %
8. iP phone 12 Mini, 12, 12 Pro, 12
Pro Max
6 6 %
9. iP phone 13 Mini, 13, 13 Pro, 13
Pro Max
6 6 %
Total 100 100%
Source: Primary Data 2022
From table 4 above, it can be seen that the sample collected was 100 respondents divided into 9 iPhone
types, respondents with iPhone 5.5C type, and 5s totaling 3 people (3%), respondents with iPhone series 6 type
totaling 11 people (11%) , respondents with iPhone 7 series type are 14 people (14%), respondents with iPhone
8 series type are 7 people (7%), respondents with iPhone SE series type are 1 person (1%), respondents with
iPhone X type are 30 people (30%), respondents with type iPhone 11 series amounted to 22 people (22%),
respondents with type iPhone 12 series amounted to 6 people (6%), and respondents with type iPhone series 13
amounted to 6 people (6%).
PLS Outer Model Test Results
Deep research, result Testing Assisted with help software SmartPLS Verses 3.0, model complete get
Presented on figure as next:
8. The Effect Of Brand Image And Product Quality On Purchase Decision With Lifestyle As Medi…
International Journal of Business Marketing and Management (IJBMM) Page 181
Convergent validity
Table 5 Convergent Validity
Variable Indicator Outer Loading Note:
Brand Image (X1) X1.1
X1.2
X1.3
X1.4
X1.5
X1.6
X1.7
0.639
0.844
0.816
0.631
0.825
0.722
0.785
Valid
Valid
Valid
Valid
Valid
Valid
Valid
Product Quality
(X2)
X2.1
X2.2
X2.3
X2.4
X2.5
X2.6
X2.7
X2.8
0.508
0.679
0.544
0.885
0.901
0.882
0.773
0.609
Valid
Valid
Valid
Valid
Valid
Valid
Valid
Valid
Lifestyle ( Z ) Z.1
Z.2
Z.3
Z.4
0.685
0.830
0.705
0.899
Valid
Valid
Valid
Valid
Purchase Decision
(Y)
Y.1
Y.2
Y.3
Y.4
Y.5
Y.6
Y.7
Y.8
Y.9
0.731
0.777
0.731
0.752
0.676
0.925
0.667
0.659
0.702
Valid
Valid
Valid
Valid
Valid
Valid
Valid
Valid
Valid
Source: Primary Data 2022
To test convergent validity, the Outer loading value or loading factor is used. The reflective
measure or criterion in this test with a value of outer loading 0.05-0.60 (Ghozali, 2015). Based on
Table 5 all statement items proved valid.
Discriminant validity
Table 6 Cross Loading
Brand
Image
Lifestyle
Purchase
Decision
Product
Quality
X1.1 0.739 0.531 0.563 0.525
X1.2 0.844 0.802 0.831 0.680
X1.3 0.816 0.813 0.784 0.677
X1.4 0.731 0.433 0.492 0.639
X1.5 0.825 0.634 0.687 0.911
X1.6 0.722 0.586 0.637 0.760
Fig 4 Outer Model
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International Journal of Business Marketing and Management (IJBMM) Page 182
X1.7 0.785 0.668 0.734 0.596
X2.1 0.475 0.524 0.421 0.708
X2.2 0.665 0.822 0.673 0.779
X2.3 0.517 0.657 0.478 0.744
X2.4 0.788 0.612 0.651 0.885
X2.5 0.796 0.623 0.703 0.901
X2.6 0.778 0.598 0.638 0.882
X2.7 0.614 0.538 0.538 0.773
X2.8 0.549 0.367 0.523 0.709
Y.1 0.630 0.652 0.731 0.509
Y.2 0.690 0.653 0.777 0.580
Y.3 0.586 0.593 0.731 0.543
Y.4 0.624 0.651 0.752 0.489
Y.5 0.638 0.573 0.776 0.535
Y.6 0.833 0.824 0.925 0.671
Y.7 0.595 0.382 0.767 0.557
Y.8 0.688 0.547 0.759 0.680
Y.9 0.722 0.593 0.702 0.765
Z.1 0.589 0.785 0.506 0.590
Z.2 0.640 0.830 0.640 0.687
Z.3 0.557 0.705 0.512 0.559
Z.4 0.869 0.899 0.876 0.748
Source: Primary Data 2022
The analysis results produced by cross loading above show that the value is above 0.7 for each variable
or its measurement in each variable is greater than other variables so that the indicator of each variable is
declared valid.
Composite Reliability and Cronbach’s Alpha
Table 7 Reliability
Indicator
Cronbach's
Alpha
Composite
Reliability
Average
Variant
Extracted
Note:
Brand Image (X1) 0.874 0.902 0.572 Reliable
Product Quality (X2) 0.871 0.902 0.545 Reliable
Lifestyle ( Z ) 0.789 0.864 0.616 Reliable
Purchase Decision (Y) 0.894 0.915 0.547 Reliable
Source: Primary Data 2022
Based on table 7 above shows that the composite reliability of each variable shows a construct value >
0.60. These results indicate that each variable has met the composite reliability so that it can be concluded that
all variables have a high level of reliability.
Furthermore, in the table above, the cronbach's alpha of each variable shows a construct value of >
0.70, thus these results indicate that each research variable has met the requirements of the cronbach's alpha
value, so it can be concluded that all variables have a high level of reliability.
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According to (Ghozali, 2015) discriminant validity, it is declared valid if the AVE value is > 0.05.
Based on the table above, the Average Variance Extracted (AVE) value above shows the value > 0.5, therefore
each variable is declared valid.
Multicollinearity Test
Table 8 VIF
Collinearity (VIF) Z Y Note
Brand Image (X1) 5,201 6,784 Multicollinearity free
Product Quality (X2) 5,201 5.519 Multicollinearity free
Lifestyle ( Z ) 4,178 Multicollinearity free
Source: Primary Data 2022
The purpose of this multicollinearity test is to determine a strong correlation between variables by
looking at the correlation value between independent variables. The criteria that apply in the multicollinearity
test is when the VIF (Variance Inflation Factor) value is <10, which means the regression model is free from
multicollinearity (Kusuma, Junata, and Liliani, 2018).
Structural Model or Inner Model
This model measures how the predicted relationship between independent variables to dependents is
expressed in the econometric model. The Inner model consists of a test of goodness of fit (coefficient of
determination (R2
); Effect Size (F2
); and Q Value2
are then partially tested to explain the causal relationship
between independent variables and their dependents. In this analysis, the relationship of causality uses direct
effect and indirect effect.
Path Coefficient
Path coefficient evaluation is used to show how strong the effect or influence of independent variables
is on dependent variables. Meanwhile, coefficient determination (r-square) is used to measure how much the
dependent variable is met by other variables.
Table 9 R square
R Square
Lifestyle ( Z ) 0.761
Purchase Decision (Y) 0.838
Source: Primary Data 2022
Based on table 4. 8 above, it shows that the value of R Square for the lifestyle variable (Z) is
0.761. These results explain that the percentage of the magnitude of the lifestyle (Z) is 76.1 %. This
means that the brand image variable and Product quality has an effect on lifestyle (Z) by 76.1 % and
the remaining 23.9 % is influenced by other variables. Meanwhile, the value of R Square for the
purchasing decision variable (Y) is 0, 838. These results explain that the large percentage of purchase
intention is 83.8 %. This means that the variables of brand image, product quality and lifestyle on
purchase decision of 83.8 % and the remaining 16.2 % is influenced by other variables.
Goodness of Fit
The goodness-of-fit test was carried out to evaluate the measurement model, the structural
model, and to provide simple measurements for the prediction of the overall model (Ghozali, 2015).
The following are the results of the Q-square analysis:
Table 10 Q Square
Q Square
Lifestyle ( Z ) 0.277
Purchase Decision (Y) 0.416
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Source: Primary Data 2022
Based on table 4.12 Q square value greater than 0 indicates that the model is predictively relevant.
Hypothesis Test
Hypothesis testing in this study was carried out by looking at t statistics and P-Value. The t-test aims
to find out how much influence independent variables have on dependent variables partially.
Direct Effects
This direct effect uses the t-test which aims to determine the effect of the independent variable
on the dependent variable partially. This hypothesis can be accepted if P Values <0.05. The hypothesis
is accepted that the independent variable has a significant effect on the dependent variable. (Juliandi,
2018)
(a)
Table 11 Direct Effect
Original
Sample
(O)
Sample
Mean (M)
Standard
Deviation
(STDEV)
T Statistics
(|O/STDEV|)
P Values Note
Brand Image ->
Purchase Decision
0.466 0.474 0.085 5,474 0.000 Significant
Product Quality ->
Purchase Decision
0.284 0.292 0.074 3,853 0.000 Significant
Brand Image ->
Lifestyle
0.320 0.308 0.116 2,771 0.006 Significant
Product Quality ->
Lifestyle
0.563 0.578 0.106 5,292 0.000 Significant
Lifestyle ->
Purchase Decision
0.271 0.253 0.096 2,826 0.005 Significant
Source: Primary Data 2022
Fig 5 Inner Model
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Based on the table above, it shows that of the five hypotheses that have a direct effect, they are
accepted because the T-Statistics value > 1.96 P-Values < 0.05.
Indirect Effect
Indirect influence analysis is useful for testing the hypothesis that a dependent variable has an indirect
effect on an independent variable mediated by an intermediate variable. (Juliandi, 2018)
Table 12 Indirect Effect
Original
Sample
(O)
Sample
Mean
(M)
Standard
Deviation
(STDEV)
T Statistics
(|O/STDEV|)
P Values Note
Brand Image ->
Lifestyle ->
Purchase Decision
0.087 0.077 0.039 2,234 0.026 Significant
Product Quality -
> Lifestyle ->
Purchase Decision
0.152 0.148 0.066 2,318 0.021 Significant
Source: Primary Data 2022
Based on the table above shows that from indirectly influential relationships all hypotheses are accepted
because the T-Statistics value > 1.96 P-Values < 0.05.
V. Research Discussion
The effect of brand image on purchase decision
The results of the first hypothesis in this study prove that brand image positive and significant effect on
purchase decision. Based on the results obtained, the p-values are 0.000 <0.05, this is prove that there is a
significant positive effect, so this hypothesis is accepted. According to (Kotler and Keller, 2008) When
consumers' lives become increasingly complex, rushed and time-consuming, the brand's ability to simplify
purchasing decision making is of value. Brands signify a certain level of quality so that satisfied buyers can
easily repurchase products. Brand loyalty provides a company with a safe and predictable level of demand, and
creates a barrier that makes it difficult for other companies to enter the market. Loyalty can also translate into a
customer's willingness to pay higher prices, often 20% to 25% higher than competing brands. (Kotler, 2003)
defines brand image as a set of beliefs, ideas and impressions that a person has of a brand. Therefore, consumer
attitudes and actions towards a brand are largely determined by the brand image.
The Effect of product quality on purchase decision
The results of the second hypothesis in this study prove that brand image positive and significant effect
on purchase decision. Based on the results obtained, the p-values are 0.000 <0.05, this is prove that there is a
significant positive effect, so this hypothesis is accepted. Product quality is closely related to purchase decision,
where product quality is one aspect of consumer considerations in making purchase decision. Good quality will
lead to customer satisfaction which in turn will make the consumer loyal to the product. The company will be
able to provide quality in accordance with the wishes and needs of consumers by taking into account the
existing market quality standards. This is so that the quality provided by the company is not less competitive
than its competitors. One by one who knows this, of course not only selling the product itself, but also the
benefits of the product which in the end helps the company to increase sales because it will affect the purchase
decision made by consumers. The results of this study are supported by the results of research (Akhmad and
Jamilah, 2015) explains that product quality has a positive and significant effect on purchase decision.
The effect of brand image on lifestyle
The results of the third hypothesis in this study prove that brand image positive and significant effect
on purchase decision. Based on the results obtained, the p-values are 0.006 < 0.05, this is prove that there is a
significant positive effect, so this hypothesis is accepted. According to (Kotler, 2005) a brand image appears
with a product or service that is difficult to distinguish, or assess its quality, or convey a statement about users.
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The strategy includes creating its own design, associating it with its users so that their lifestyle can be fulfilled
according to their wishes. According to (Sunarto, 2000) Lifestyle or lifestyle is a person's pattern of life to
understand these forces we must measure the dimensions of activity, interest and opinion (AIO). The activity
dimension (activity) is seen from work, hobbies, shopping, sports, and social activities. While the dimension of
interest (interest) consists of food, fashion, family.
The effect of product quality on lifestyle
The results of the fourth hypothesis in this study prove that brand image positive and significant effect
on purchase decision. Based on the results obtained, the p-values are 0.000 <0.05, this is prove that there is a
significant positive effect, so this hypothesis is accepted. A person's lifestyle can be formed from a person's
choice in determining a product that is a characteristic and a person's favorite in making a choice of a product
brand that has become a person's trademark. Lifestyle affects a person who ultimately determines a person's
consumption choices. So it can be concluded that lifestyle can influence a person to determine purchase
decision, previous research has also proven that lifestyle has a positive and significant effect on purchase
decision, found in the results of research from (Rasyid, 2016) Product quality can affect lifestyle. This is
supported by research conducted by (Djermani, et al., 2021) with the results of research stating that product
quality has a positive and significant effect on lifestyle.
The effect of lifestyle on purchase decision
The results of the fifth hypothesis in this study prove that brand image positive and significant effect
on purchase decision. Based on the results obtained, the p-values are 0.005 < 0.05, this is prove that there is a
significant positive effect, so this hypothesis is accepted. The diversity of consumers in meeting their needs is
influenced by lifestyle characteristics which are measured based on activities where a person carries out
activities to fulfill their needs such as work, hobbies, shopping, entertainment, sports, and one's interests based
on the desire for the desired product, as well as one's opinion or view of the product. will be purchased so that it
can influence consumer decision behavior. (Hawkins et al., 2007) mention that style A person's life affects his
needs, behavior and buying behavior. Besides, research conducted by (Prasetyo, 2009) states that lifestyle
variables have a positive relationship and have a significant influence on strong enough on the purchasing
decision variables. Consumer purchase decision cannot be separated from the lifestyle of those who want to buy
products that are useful and have good quality. Research conducted by (Anitha, 2016) , (Waruyanti and
Suyanto, 2018) shows that lifestyle influences purchase decision. This means that lifestyle becomes one of the
factors in influencing purchase decision.
The effect Brand image to purchase decision mediated by lifestyle
The results of the sixth hypothesis in this study prove that brand image positive and significant effect
on purchase decision. Based on the results obtained, the p-values are 0.026 < 0.05, this is prove that there is a
significant positive effect, so this hypothesis is accepted. Based on research (Heriyati, 2015) that brand image
affects consumer purchasing decisions. The iPhone brand image has been attached to the respondent's heart and
the iPhone brand image has become the dominant market, if the brand image increases, the respondent's
lifestyle will also increase which will increase the iPhone purchase decision. Their lifestyle such as daily
activities, social status, and benefits for everyday life can be fulfilled when they have an Iphone. Respondents
feel that the iPhone can support their daily activities because the iPhone is easy to operate with the operating
system performance tends to be faster than other Androids. In addition, the iPhone is a superior product that is
always sought after by consumers in following current smartphone trends. The results of this study support and
strengthen the research of (Pratama et al, 2018) which states that lifestyle has a significant effect on buying
decisions. The decision to choose and buy products in this case is also related to the existence of a modern
lifestyle, so that the desire to buy branded products also colors one's consumption patterns. The life of modern
society has implications for the role of brands, meaning that consumers do not just want products, but also
brands. Modern life is often identified with a lifestyle that always follows the trends or developments of the
times. In these conditions, the decision to choose a brand image plays a role in modern lifestyles, so that the
desire to buy branded products also colors a person's consumption pattern. According to (Kotler and Armstrong,
2001) , the purchase decision is a stage in the decision-making process decision until the consumer actually
buys the product. Usually the consumer's purchase decision is the most preferred brand.
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The effect product quality to purchase decision mediated by lifestyle
The results of the seventh hypothesis in this study prove that brand image positive and significant
effect on purchase decision. Based on the results obtained, the p-values are 0.021 <0.05, this is prove that there
is a significant positive effect, so this hypothesis is accepted. According to respondents, the product quality
offered is of good quality in terms of features and design. Features and designs that are luxurious and according
to needs will convey a sense of trust in respondents which results in an increase in lifestyle and the increasing
lifestyle will also increase iPhone purchasing decisions, this can improve lifestyle purchasing decisions. A
person's lifestyle can be formed from a person's choice in determining a product that is a characteristic and a
person's favorite in making a choice of a fashion product brand that has become a person's trademark. The better
the quality of the product used by Hammer, it will affect the lifestyle of Hammer customers, with an increase in
one's lifestyle, it will have an impact on increasing purchase decision. Lifestyle can mediate the effect of
product quality on purchase decision. This is supported by research conducted by (Djermani, et al ., 2021) with
the results of research which states that lifestyle is able to mediate the effect of product quality on purchase
decision.
VI. CONCLUSION
This study aims to determine the effect of Brand Image and Product Quality on The iPhone
Smartphone Purchasing Decision with Lifestyle as Intervening Variables. Based on the results of the research
that has been carried out and data analysis as explained in the previous chapter, the following are the
conclusions from the results of the study as follows:
1. Brand image has a positive and significant effect on purchasing decision.
2. Product quality has a positive and significant effect on the purchasing decision.
3. Lifestyle has a positive and significant effect on purchasing decision.
4. Brand image has a positive and significant effect on lifestyle.
5. Product quality has a positive and significant effect on the lifestyle
6. Brand image has a positive and significant effect on purchasing decision with lifestyle as mediation.
7. Product quality has a positive and significant effect on on purchasing decision with lifestyle as
mediation.
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