The document outlines a webinar focused on the intersection of technology and operations, featuring a panel of experts from the financial industry. Key topics include changes in the operational landscape, the role of technology in managing complexity, and future trends in the field. The webinar also addresses risk management, customer interactions with technology, and includes a Q&A session.

1. www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays
The Confluence of
Tech & Ops
April 11, 2018
www.nicsa.org | #WebinarWednesdays

2. www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays
MODERATOR:
Brandon Anderson
Relationship Executive
DST Systems, Inc

3. www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays
 How has the landscape changed?
 How are firms leveraging technology to manage operational
change and complexity?
 What does the future look like?
Objectives

4. www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays
Michael Woodall
Chief of Operations
Putnam Investments
Chris Keller
Chief Operating Officer
Harris Associates
Don Hunt
Director
BlackRock
MEET THE PANEL

5. www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays
Evolution of Change in Tech & Ops

6. www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays
Confluence – Where Opportunities and
Solutions Meet
Artificial Intelligence
Robotics/RPA
Business Process
Modelling
Machine Learning
Quality Efficiency
Cost

7. www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays
Thoughts on Managing Risk

8. www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays
Customers and Technology

9. www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays
What’s Next?

10. Q&AQUESTIONS & ANSWERS SESSION
www.nicsa.org | #WebinarWednesdays

11. www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays
Webinar Sponsored by: