We use this slide deck to explain the Agile practices that we teach. This is what we call our "Agile Buffet", you don't have to adopt all of these practices but you should understand them so that you can use them as necessary. We are always modifying this presentation, so if you want the most current one, contact us.
August 2020 Microsoft 365 Need to Know WebinarRobert Crane
Slides from CIAOPS August 2020 webinar that provided Mirosoft 365 news update, open Q & A as well as a focus session Microsoft Forms. Video recording is available at www.ciaopsacademy.com
December 2022 CIAOPS Need to Know WebinarRobert Crane
Slides from CIAOPS December 2022 webinar that provided Microsoft 365 news update, open Q & A as well as a focus session on Power Virtual Agents. Video recording is available at www.ciaopsacademy.com
How to Exchange Data between CAD and GISSafe Software
Gain total control over CAD and GIS data exchange. Discover how to use FME to preserve the information in CAD annotation when converting to GIS, and turn GIS data and attributes into rich, clean CAD drawings. You'll see how you can use reusable workflows to easily transform virtually any CAD or GIS data including AutoCAD, Esri ArcGIS, MapInfo, and MicroStation.
We use this slide deck to explain the Agile practices that we teach. This is what we call our "Agile Buffet", you don't have to adopt all of these practices but you should understand them so that you can use them as necessary. We are always modifying this presentation, so if you want the most current one, contact us.
August 2020 Microsoft 365 Need to Know WebinarRobert Crane
Slides from CIAOPS August 2020 webinar that provided Mirosoft 365 news update, open Q & A as well as a focus session Microsoft Forms. Video recording is available at www.ciaopsacademy.com
December 2022 CIAOPS Need to Know WebinarRobert Crane
Slides from CIAOPS December 2022 webinar that provided Microsoft 365 news update, open Q & A as well as a focus session on Power Virtual Agents. Video recording is available at www.ciaopsacademy.com
How to Exchange Data between CAD and GISSafe Software
Gain total control over CAD and GIS data exchange. Discover how to use FME to preserve the information in CAD annotation when converting to GIS, and turn GIS data and attributes into rich, clean CAD drawings. You'll see how you can use reusable workflows to easily transform virtually any CAD or GIS data including AutoCAD, Esri ArcGIS, MapInfo, and MicroStation.
Construa chatbots conectados ao Microsoft Teams (no-code)Renato Romão
Apresentação feita no Microsoft 365 Virtual Marathon, utilizando o Power Virtual Agents como ferramenta de criação de chatbots inteligentes, conectado ao Power Automate para integração e automatização de processos com o Microsoft Teams.
Netta Doron - Delivery on steroids - Codemotion Rome 2019Codemotion
How many of you have felt the tension between product and software engineering? With product pushing many features, we are often forced to leave software engineering behind. But what if we could push forward features without sacrificing our engineering values? In this talk I will take you through my own personal experience of developing a product using Kent Beck’s 3X model. I will discuss some of the challenges and rewards of working in this way. Finally, you will learn the secret to compromising between the ever sensitive line of product and engineering.
December 2022 Microsoft 365 Need to Know WebinarRobert Crane
Slides from CIAOPS December 2021 webinar that provided Microsoft 365 news update, open Q & A as well as a focus session on Azure. Video recording is available at www.ciaopsacademy.com
November 2021 Microsoft 365 Need to Know WebinarRobert Crane
Recording of monthly Need to Know webinar for November 2021 that focused on providing a deep dive into Microsoft Lists. The session also includes Microsoft Cloud news and updates along with an open Q and A session around Microsoft 365. Video recording is available at www.ciaopsacademy.com
July 2021 Microsoft 365 Need to Know WebinarRobert Crane
Recording of monthly Need to Know webinar for July 2021 that focused on providing a deep dive into email security. The session also includes Microsoft Cloud news and updates along with an open Q and A session around Microsoft 365. Video recording is available at www.ciaopsacademy.com
M365 virtual marathon speaker peter ward - chat bot in teamsPeter_1020
Create a bot for Microsoft Teams in Azure
In this session, Peter will explain the Azure fundamentals to register a web service for a bot with real business use cases, such as web chat and direct lines.
Other topics covered include:
How to prepare your development environment
Create your web service in Azure
How to register your web service as a bot with Microsoft Bot Framework
How to create your app manifest and your app package
Upload your package to Microsoft Teams
Code key away
Recording of monthly Need to Know webinar for May 2023 that focused on providing a deep dive into Exchange Online Protection. The session also includes Microsoft Cloud news and updates along with an open Q and A session around Microsoft 365. Video recording is available at www.ciaopsacademy.com
Slides from CIAOPS July 2022 webinar that provided Microsoft 365 news update, open Q & A as well as a focus session on working with files in Microsoft 365 best practices. Video recording is available at www.ciaopsacademy.com
March 2022 CIAOPS Need to Know WebinarRobert Crane
Recording of monthly Need to Know webinar for March 2022 that focused on providing a deep dive into Power BI. The session also includes Microsoft Cloud news and updates along with an open Q and A session around Microsoft 365. Video recording is available at www.ciaopsacademy.com
Building a high performance front end is a balancing act. You need to understand all the different moving parts and subsystems in the browser and how they interact with each other.
Small changes can significantly impact page and app load time, memory consumption, and processor use which has a huge impact on your user’s experience!
In this session, we will dive into the subsystems of the browser and learn to optimize performance on sites and in web apps.
We will also deep dive into the new performance analyzing tools available expose good and bad run-time patterns for your sites and web apps, and provide users with a fast and fluid experience.
December 2020 Microsoft 365 Need to Know WebinarRobert Crane
Recording of monthly Need to Know webinar for December 2020 that focused on providing a deep dive into PowerBI. The session also includes Microsoft Cloud news and updates along with an open Q and A session around Microsoft 365.
Are you tired of TDD workshops that make you do boring things like calculate bowling scores and prime factors or demonstrate how to win at the game of life? If so, this is the session for you! In this TDD workshop we will be building the domain model for EverCraft -- a new MMORPG from Blizzards of the Coast. We have lots of story cards prepared covering features from combat to magic, classes to spells, and races to items. Plus, we'll be defining some of these cards during the session in case you want that +9 knife of ogre slaying or enjoy casting magic missile at the darkness.
This workshop is language agnotisic and for all levels of developers. The focus is on TDD and emergent design but pair programming will be covered as well. The only requirement is that you bring a laptop and that you be able to test-drive you code with your language of choice. When you are done you will emerge a better programmer for the experience but there is small chance you will have a craving for Cheetos and Mountain Dew.
Machine Learning for Fun - Finding Bigfoot with the Nexosis APIGuy Royse
Bigfoot has been a staple of American folklore since the 19th century. The stories originate from Native Americans in the Pacific Northwest and likely go back centuries or more. The term sasquatch itself is an Anglicized derivative of the Halkomelem word sásq'ets.
Many people are convinced that Bigfoot is real. Others suggest that he is a cultural phenomenon. Some just want to believe. There is even a group, the Bigfoot Field Researchers Organization, that tracks Bigfoot sightings. They have data— thousands of reports—available on the Internet. And, where there is data, we can apply the power of machine learning.
Let’s get to the bottom of this mystery! To do it, we are going to use the Nexosis Machine Learning API which makes it easy for developers to focus on their applications instead of the details of data science. With the API, we’ll forecast the predicted number of sightings for the coming months and years. We’ll also measure the impact of key cultural phenomena—primarily the airing of the X-Files—on Bigfoot sightings.
So, come and learn how easy it is to use our API, the types of problems you can solve with it, and how to use it in your application over HTTP or from your favorite programming language. There will even be a live demo.
The truth is out there.
More Related Content
Similar to The Code Christmas Tree: Selling the Investment for Technical Debt
Construa chatbots conectados ao Microsoft Teams (no-code)Renato Romão
Apresentação feita no Microsoft 365 Virtual Marathon, utilizando o Power Virtual Agents como ferramenta de criação de chatbots inteligentes, conectado ao Power Automate para integração e automatização de processos com o Microsoft Teams.
Netta Doron - Delivery on steroids - Codemotion Rome 2019Codemotion
How many of you have felt the tension between product and software engineering? With product pushing many features, we are often forced to leave software engineering behind. But what if we could push forward features without sacrificing our engineering values? In this talk I will take you through my own personal experience of developing a product using Kent Beck’s 3X model. I will discuss some of the challenges and rewards of working in this way. Finally, you will learn the secret to compromising between the ever sensitive line of product and engineering.
December 2022 Microsoft 365 Need to Know WebinarRobert Crane
Slides from CIAOPS December 2021 webinar that provided Microsoft 365 news update, open Q & A as well as a focus session on Azure. Video recording is available at www.ciaopsacademy.com
November 2021 Microsoft 365 Need to Know WebinarRobert Crane
Recording of monthly Need to Know webinar for November 2021 that focused on providing a deep dive into Microsoft Lists. The session also includes Microsoft Cloud news and updates along with an open Q and A session around Microsoft 365. Video recording is available at www.ciaopsacademy.com
July 2021 Microsoft 365 Need to Know WebinarRobert Crane
Recording of monthly Need to Know webinar for July 2021 that focused on providing a deep dive into email security. The session also includes Microsoft Cloud news and updates along with an open Q and A session around Microsoft 365. Video recording is available at www.ciaopsacademy.com
M365 virtual marathon speaker peter ward - chat bot in teamsPeter_1020
Create a bot for Microsoft Teams in Azure
In this session, Peter will explain the Azure fundamentals to register a web service for a bot with real business use cases, such as web chat and direct lines.
Other topics covered include:
How to prepare your development environment
Create your web service in Azure
How to register your web service as a bot with Microsoft Bot Framework
How to create your app manifest and your app package
Upload your package to Microsoft Teams
Code key away
Recording of monthly Need to Know webinar for May 2023 that focused on providing a deep dive into Exchange Online Protection. The session also includes Microsoft Cloud news and updates along with an open Q and A session around Microsoft 365. Video recording is available at www.ciaopsacademy.com
Slides from CIAOPS July 2022 webinar that provided Microsoft 365 news update, open Q & A as well as a focus session on working with files in Microsoft 365 best practices. Video recording is available at www.ciaopsacademy.com
March 2022 CIAOPS Need to Know WebinarRobert Crane
Recording of monthly Need to Know webinar for March 2022 that focused on providing a deep dive into Power BI. The session also includes Microsoft Cloud news and updates along with an open Q and A session around Microsoft 365. Video recording is available at www.ciaopsacademy.com
Building a high performance front end is a balancing act. You need to understand all the different moving parts and subsystems in the browser and how they interact with each other.
Small changes can significantly impact page and app load time, memory consumption, and processor use which has a huge impact on your user’s experience!
In this session, we will dive into the subsystems of the browser and learn to optimize performance on sites and in web apps.
We will also deep dive into the new performance analyzing tools available expose good and bad run-time patterns for your sites and web apps, and provide users with a fast and fluid experience.
December 2020 Microsoft 365 Need to Know WebinarRobert Crane
Recording of monthly Need to Know webinar for December 2020 that focused on providing a deep dive into PowerBI. The session also includes Microsoft Cloud news and updates along with an open Q and A session around Microsoft 365.
Similar to The Code Christmas Tree: Selling the Investment for Technical Debt (20)
Are you tired of TDD workshops that make you do boring things like calculate bowling scores and prime factors or demonstrate how to win at the game of life? If so, this is the session for you! In this TDD workshop we will be building the domain model for EverCraft -- a new MMORPG from Blizzards of the Coast. We have lots of story cards prepared covering features from combat to magic, classes to spells, and races to items. Plus, we'll be defining some of these cards during the session in case you want that +9 knife of ogre slaying or enjoy casting magic missile at the darkness.
This workshop is language agnotisic and for all levels of developers. The focus is on TDD and emergent design but pair programming will be covered as well. The only requirement is that you bring a laptop and that you be able to test-drive you code with your language of choice. When you are done you will emerge a better programmer for the experience but there is small chance you will have a craving for Cheetos and Mountain Dew.
Machine Learning for Fun - Finding Bigfoot with the Nexosis APIGuy Royse
Bigfoot has been a staple of American folklore since the 19th century. The stories originate from Native Americans in the Pacific Northwest and likely go back centuries or more. The term sasquatch itself is an Anglicized derivative of the Halkomelem word sásq'ets.
Many people are convinced that Bigfoot is real. Others suggest that he is a cultural phenomenon. Some just want to believe. There is even a group, the Bigfoot Field Researchers Organization, that tracks Bigfoot sightings. They have data— thousands of reports—available on the Internet. And, where there is data, we can apply the power of machine learning.
Let’s get to the bottom of this mystery! To do it, we are going to use the Nexosis Machine Learning API which makes it easy for developers to focus on their applications instead of the details of data science. With the API, we’ll forecast the predicted number of sightings for the coming months and years. We’ll also measure the impact of key cultural phenomena—primarily the airing of the X-Files—on Bigfoot sightings.
So, come and learn how easy it is to use our API, the types of problems you can solve with it, and how to use it in your application over HTTP or from your favorite programming language. There will even be a live demo.
The truth is out there.
It’s Friday night and you’re making your character for a fun evening of gaming. You’ve rolled your abilities and even got two 18s. But what class should you pick given your rolls? If you pick that class, is your character playable? What kind of character have you created?
Or maybe you’re a game master and you’ve been running a game for some time. Do you need to know how much treasure that dragon horde should have? Or are you wanting to figure out how many encounters your players will make it through in an evening so you can prepare enough material?
These important questions can all be answered using machine learning.
Many developers want to make use of machine learning in their applications but aren’t sure what sorts of problems can be solved with it. This talk will explain the sorts of problems that can be solved, what data is required to solve them, and what the results look like. And, we’ll explore it using fun and geeky examples. We will cover six major types of problems that machine learning can solve: regression, forecasting, impact analysis, classification, clustering, and anomaly detection. When we’re done, you’ll have a basic understanding of what machine learning can do and what you might want to use it for. I might even be something other than role-playing!
jQuery & 10,000 Global Functions: Working with Legacy JavaScriptGuy Royse
Long ago, in the late days of the first Internet boom, before jQuery, before Underscore, before Angular, there was a web application built by a large corporation. This application was written as a server-side application using server-side technology like Java or PHP. A tiny seed of JavaScript was added to some of the pages of this application to give it a little sizzle.
Over the ages, this tiny bit of JavaScript grew like kudzu. Most of it was embedded in the HTML in
Mad Computer Science: Testing COBOL with RSpecGuy Royse
Really? COBOL? Yes, really. There are lots of enterprisey things that just aren't test-driven because of a lack of tooling. COBOL is one of them and it misses out on all the benefits of TDD. But it doesn't have to. In this session I will show how I used RSpec to test-drive MicroFocus COBOL on Windows and demo it with a simple kata. In the process you'll learn a
smattering of COBOL and how to apply the same basic technique to test-drive other difficult to test technologies.
Programming on Bare Metal: Controlling Circuits with CodeGuy Royse
The Arduino is the present day equivalent to the Altair 8800. Like the Altair, an entire generation of hobbyists will discover the fundamentals of a new paradigm where computing is smeared throughout your physical environment. This little device deserves your attention as it is helping define this exciting new space. In this session you will learn how to program on this remarkable platform, learn a little electronics, and control something in the real world with code. But don't be surprised if, after attending, you have an urge to go buy an Arduino, a soldering iron, and some components and start hacking.
Are you tired of TDD workshops that make you do boring things like calculate
bowling scores and prime factors or demonstrate how to win at the game of
life? If so, this is the session for you! In this TDD workshop we will be
building the domain model for EverCraft -- a new MMORPG from Blizzards of the
Coast. We have lots of story cards prepared covering features from combat to
magic, classes to spells, and races to items. Plus, we'll be defining some of
these cards during the session in case you want that +9 knife of ogre slaying
or enjoy casting magic missile at the darkness.
This workshop is language agnotisic and for all levels of developers. The
focus is on TDD and emergent design but pair programming will be covered as
well. The only requirement is that you bring a laptop and that you be able to
test-drive you code with your language of choice. When you are done you will
emerge a better programmer for the experience but there is small chance you
will have a craving for Cheetos and Mountain Dew.
Those Who Know History are Doomed to Watch Others Repeat ItGuy Royse
Mark Twain said that history doesn't repeat but that it often rhymes. This is true not only of the history of civilization but also of software development.
The history of computing, like anything, has recurring patterns, cycles, and trends. Some of them are quite large, others are tiny. Some are significant and others merely amusing. In this session we will look at some of these from the early days of ENIAC all the way to modern mobile phones. We will plot them out over the decades, observe their cycles, and come to understand them. Then, grounded in that history, we will explore some possible outcomes for the next few years and wax poetic about what the more distant future might bring.
If you want to know history and are willing to risk predicting the future, come and join us.
One the most misunderstood concepts in JavaScript is prototypal inheritance. Prototypal inheritance is nothing like classical inheritance but is actually quiet easy to grasp once you let go of the bounds of classes and instances. In this session we will explore the nature of JavaScript objects, how they inherit from one another, and why everyone thought this prototype stuff was so hard in the first place. If you want to up your game and really understand how JavaScript inheritance works, come check out this session.
Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™UiPathCommunity
In questo evento online gratuito, organizzato dalla Community Italiana di UiPath, potrai esplorare le nuove funzionalità di Autopilot, il tool che integra l'Intelligenza Artificiale nei processi di sviluppo e utilizzo delle Automazioni.
📕 Vedremo insieme alcuni esempi dell'utilizzo di Autopilot in diversi tool della Suite UiPath:
Autopilot per Studio Web
Autopilot per Studio
Autopilot per Apps
Clipboard AI
GenAI applicata alla Document Understanding
👨🏫👨💻 Speakers:
Stefano Negro, UiPath MVPx3, RPA Tech Lead @ BSP Consultant
Flavio Martinelli, UiPath MVP 2023, Technical Account Manager @UiPath
Andrei Tasca, RPA Solutions Team Lead @NTT Data
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
17. Lessons Learned
•
•
•
•
Make it visible – location matters, size matters
Use charts to enable the conversation
Color can bring about different reactions
Non-developers can understand aspects of the
code if you present it graphically
This is an experience report, so we’d like to start with introducing the situation we faced.Inherited code and pile of debt – quarter of a million lines of codeNew debt is checked in regularly
1 of 3 teams on the same code baseReleasing code about every three months, but not necessarily the same three months..Each team at various early stages of agile maturity / beliefs / excitementThree teams on the same code base, each at varying levels of maturity. Note – Introduce team names here?
This is in a fortune 200 financial services company. Being a large company, there was a lot of politics. In addition, with agile just getting started in the company, many around the three teams had different levels of understanding and engagement in change.
Mike – In the next 20 minutes we are first going to tell you a bit about ourselves, then our experience, and finally what learned and now recommend- We plan time at the end for questions, but please feel free to ask questions as you have themSo I’m obviously on the left, that’s from my summer vacation in … In this experience report, I was in the role of IM/Scrummasteron one of the three teams.Guy
Ever hear the term spaghetti code? It gives the image of methods calling methods calling methods in circles of unintelligible code.Technical debt is “divergence in the cost to change code with quality from the optimal”. Still, the metaphor to personal debt works because until you fix those technical issues (the debt) you pay interest (the negative effects of technical debt). As to those negative effects….When you have technical debt you have business problems. Those short cuts you made in the past lead to slower code changes and higher defects.
- In personal debt counseling people are called upon to stop using credit and use cash. This is because….- Also in personal debt counseling people are called upon to bring their financial history with them so they can discuss that data with others
Big and VisibleIt’s a tree map. A tree map is …We chose size to be ….. Color is meant to be code complexity or code coverage and why.Why Code “Christmas” Tree
- We felt this was a good representation of the reaction we got from developers on the three teams.“This is cool” – XP’ers, Can we use this get people excited about better quality?“Huh?” – What is technical debt? … Teaching moments.“Is going to make me look bad?” – We were able to do two things, First, for this application to be in this bad of shape it took years, so the problem and the solution are owned by all of us. Second, we were able to point to areas of the application recently written by our team … it was green.
Outside the team were sets of IT managers and business stakeholders. Agile was new in company and the concept of technical debt not understood. Our fear was that the “red toner” would eventually be looked upon as a threat for them (after all it occurred under their watch) and that they might react negatively.Instead, the charts were slated for expanded use with other applications.- The owning IT director viewed it as a way to drive funding
This is the happy part of our story. That IT director, who still had only a light understanding of technical debt, was able to use the charts to get us 3 weeks devoted to technical debt pay-down. Maybe not all the application needed, but a victory not imaginable only weeks before.[Celebration]But like most good blockbuster stories, it doesn’t end there. Our teams had formed a strong cadence of demo-ing our work at the close of each iteration. So a new problem emerged … how do we demo an entire iteration of ‘transparent from the UI’ technical debt clean up? We tried showing business users before and after code with the result being more questions than understanding. Then, back to the rescue, our Code Christmas Trees. By this time many business stakeholders had gotten a tour of our charts, so our show and tell incorporated a time series slide show of the charts changing over the three weeks. I wish I had a camera, because just like the surprise ending in the movies, we got applause, for the first time, in a demo.