The Bottom Line: Use this space to briefly present the highlights of the company’s income statement. Was the company profitable or did it operate at a loss that year? What were the sources of profits and losses for the company that year? Are profits or losses increasing or decreasing on a year-to-year basis? Sources: Annual Report and 10-K Internet research References go here (use small font). T W T F S S13 F eb 2 2 M T W T F S S20 F eb 2 2 M T W T F S S27 F eb 2 2 M T W T F S S6 M ar 2 2 M T W T F S S13 M ar 2 2 M T W T F S S20 M ar 2 2 M T W T F S S27 M ar 2 2 M T W T F S S3 Ap r 22 M T W T F S S10 A pr 2 2 M T W T F S S17 A pr 2 2 M T W T F S S24 A pr 2 2 M T W T F S S1 M ay 2 2 M T W T F S S8 M ay 2 2 M T W T F S S15 M ay 2 2 M T P ro je ct te am ;A li ce (B us ie ne ss an al ys is ) A li ce (B us ie ne ss an al ys is ); T ea m m an ag er ;P ro je ct te am C hi ef fi na nc e of fi ce r; A li ce (B us ie ne ss an al ys is ); T ea m m an ag er ;P ro je ct te am C hi ef fi na nc e of fi ce r; A li ce (B us ie ne ss an al ys is ); T ea m m an ag er E xe cu ti ve vi ce pr es id en t; C hi ef fi na nc e of fi ce r; T ea m m an ag er Jo hn (o pe ra ti on s of fi ce r) ;T ea m m an ag er C hi ef fi na nc e of fi ce r; T ea m m an ag er P ro je ct te am ;T ea m m an ag er ;J oh n (o pe ra ti on s of fi ce r) ;T ra ns po rt C hi ef fi na nc e of fi ce r; T ea m m an ag er T ra n sp or t Pr oj ec t m an ag em en t b as el in e - p ag e1 15 M ay 2 2 T W T F S S22 M ay 2 2 M T W T F S S29 M ay 2 2 M T W T F S S5 Ju n 22 M T W T F S S12 J un 2 2 M T W T F S S19 J un 2 2 M T W T F S S26 J un 2 2 M T W T F S S3 Ju l 2 2 M T W T F S S10 J ul 2 2 M T W T F S S17 J ul 2 2 M T W T F S S24 J ul 2 2 M T W T F S S31 J ul 2 2 M T W T F S S7 Au g 22 M T W T F S S14 A ug 2 2 M T W T F P ro je ct te am ;T ea m m an ag er ;J oh n (o pe ra ti on s of fi ce r) ;T ra ns po rt T ea m m an ag er ;H um an re so ur ce Jo hn (o pe ra ti on s of fi ce r) ;T ea m m an ag er H um an re so ur ce ;J oh n (o pe ra ti on s of fi ce r) P ro je ct te am ;T ea m m an ag er ;H ar ry H ar ry ;H ar ri et (a d vi so r) ;H ar ve y; T ea m m an ag er T ea m m an ag er ;P ro je ct te am ;H ar ry ;H ar ve y; H ar ri et (a dv is or ) T ra in er E xe cu ti ve vi ce pr es id en t; Jo hn (o pe ra ti on s of fi ce r) ;T ea m m an ag er ;P ro je ct te am T ea m m an ag er ;P ro je ct te am ;T ra in er Pr oj .

1. The Bottom Line:
Use this space to briefly present the highlights of the company’s
income statement.
Was the company profitable or did it operate at a loss that year?
What were the sources of profits and losses for the company
that year?
Are profits or losses increasing or decreasing on a year-to-year
basis?
Sources:
Annual Report and 10-K
Internet research
References go here (use small font).
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36. an
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t b
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ag
e2
1 Evaluation of problems... $155700.00
2 Assessment of problems
3
Solution

37. s
4 Budgeting $17243.33
5 Analysis of costs $13790.00
6 Setting the budget $3453.33
7 Acquiring equipments $46786.67
8 Purchase request $1146.67
9 Examine ad choose ve... $2200.00
10 Negotiations $2500.00
11 Receiving the equipme... $5240.00
12 payment $500.00
13 Installation instructing ... $35200.00
14 Documentaion imple... $5320.00
15 Hiring of officer in char... $1080.00

38. 16 Aacquiring computers $880.00
17 Training and induction $3360.00
18 Employees training $57150.00
19 Identify trainig needs $16706.67
20 Prepare trainer $1230.00
21 prepare trainees $8040.00
22 training $22400.00
23 Follow $6000.00
24 Feedback $2773.33
25 Assessing the problems $17200.00
26 Soutions assessment $12000.00
Name Baseline Cost

39. Project management baseline - page1
2/11/22 8:00 AM 7/20/22 10:40 AM
2/11/22 8:00 AM 2/14/22 2:20 PM
2/14/22 8:00 AM 2/14/22 5:00 PM
3/7/22 8:00 AM 3/14/22 10:40 AM
3/7/22 8:00 AM 3/8/22 3:00 PM
3/10/22 8:00 AM 3/14/22 10:40 AM 5
4/5/22 8:00 AM 5/12/22 5:00 PM
4/5/22 8:00 AM 4/5/22 2:20 PM
4/11/22 8:00 AM 4/13/22 1:00 PM 8
4/16/22 8:00 AM 4/20/22 1:00 PM 9
4/23/22 8:00 AM 4/25/22 1:00 PM 10

40. 4/27/22 8:00 AM 4/27/22 1:00 PM 11
4/28/22 8:00 AM 5/12/22 5:00 PM 12
5/23/22 8:00 AM 6/1/22 1:00 PM
5/23/22 8:00 AM 5/24/22 1:00 PM
5/26/22 8:00 AM 5/26/22 5:00 PM 15
5/27/22 8:00 AM 6/1/22 1:00 PM 16
6/8/22 8:00 AM 7/20/22 10:40 AM 17
6/8/22 8:00 AM 6/10/22 10:40 AM
6/15/22 8:00 AM 6/15/22 3:00 PM 19
6/18/22 8:00 AM 6/20/22 5:00 PM 20
6/27/22 8:00 AM 7/14/22 5:00 PM 21
7/15/22 8:00 AM 7/15/22 3:00 PM 22

41. 7/20/22 8:00 AM 7/20/22 10:40 AM 23
2/19/22 8:00 AM 2/23/22 1:00 PM
2/26/22 8:00 AM 3/1/22 2:20 PM 25
Start Finish Predecessors
Project management baseline - page2
Team manager;Project team...
Alice(Busieness analysis);Te...
Chief finance officer;Alice(B...
Chief finance officer;Alice(B...
Executive vice president;Chi...
John (operations officer);Te...
Chief finance officer;Team ...

42. Project team ;Team manage...
Chief finance officer;Team ...
Transport
Team manager;Human reso...
John (operations officer);Te...
Human resource;John (oper...
Project team ;Team manage...
Harry;Harriet(advisor);Harv...
Team manager;Project team...
Trainer
Executive vice president;Jo...
Team manager;Project team...

43. Project team ;Alice(Busienes...
Alice(Busieness analysis);Te...
Resource Names
Project management baseline...
1 ILS project 108 days? 2/19/22 8:00 AM 7/20/22 5:00 PM
2 Evaluation of proble... 108 days? 2/19/22 8:00 AM 7/20/22
5:00 PM
3 Assessing the problems 2.5 days? 2/19/22 8:00 AM 2/23/22
1:00 PM
4 Soutions assessment 1.667 days? 2/26/22 8:00 AM 3/1/22 2:20
PM
5 Budgeting 5.333 days? 3/7/22 8:00 AM 3/14/22 10:40 AM
6 Analysis of costs 1.75 days? 3/7/22 8:00 AM 3/8/22 3:00 PM

44. 7 Setting the budget 2.333 days? 3/10/22 8:00 AM 3/14/22
10:40 AM
8 Acquiring equipmen... 28 days? 4/5/22 8:00 AM 5/12/22 5:00
PM
9 Purchase request 0.667 days? 4/5/22 8:00 AM 4/5/22 2:20 PM
10 Examine ad choose v... 2.5 days? 4/11/22 8:00 AM 4/13/22
1:00 PM
11 Negotiations 2.5 days 4/16/22 8:00 AM 4/20/22 1:00 PM
12 Receiving the equip... 0.5 days? 4/23/22 8:00 AM 4/25/22
1:00 PM
13 payment 0.5 days? 4/27/22 8:00 AM 4/27/22 1:00 PM
14 Installation instructin... 11 days? 4/28/22 8:00 AM 5/12/22
5:00 PM
15 Documentaion impl... 7.5 days? 5/23/22 8:00 AM 6/1/22
1:00 PM

45. 16 Hiring of officer in ch... 1.5 days? 5/23/22 8:00 AM 5/24/22
1:00 PM
17 Aacquiring computers 1 day? 5/26/22 8:00 AM 5/26/22 5:00
PM
18 Training and induction 3.5 days? 5/27/22 8:00 AM 6/1/22
1:00 PM
19 Employees training 31 days? 6/8/22 8:00 AM 7/20/22 5:00
PM
20 Identify trainig needs 2.333 days? 6/8/22 8:00 AM 6/10/22
10:40 AM
21 Prepare trainer 0.75 days? 6/15/22 8:00 AM 6/17/22 5:00 PM
22 prepare trainees 1 day? 6/20/22 8:00 AM 6/24/22 5:00 PM
23 training 14 days? 6/27/22 8:00 AM 7/14/22 5:00 PM
24 Follow 0.75 days? 7/15/22 8:00 AM 7/19/22 5:00 PM
25 Feedback 0.333 days? 7/20/22 8:00 AM 7/20/22 5:00 PM

46. Name Duration Start Finish
Project management baseline - page1
Project team ;Alice(Busienes...
3 Alice(Busieness analysis);Te...
Chief finance officer;Alice(B...
6 Chief finance officer;Alice(B...
Executive vice president;Chi...
9 John (operations officer);Te...
10 Chief finance officer;Team ...
11 Project team ;Team manage...
12 Chief finance officer;Team ...
13 Transport

47. Team manager;Human reso...
16 John (operations officer);Te...
17 Human resource;John (oper...
18
Project team ;Team manage...
20 Harry;Harriet(advisor);Harv...
21 Team manager;Project team...
22 Trainer
23 Executive vice president;Jo...
24 Team manager;Project team...
Predecessors Resource Names
Project management baseline - page2

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91. 1
BUS 633
PROJECT MANAGEMENT CASE STUDY
Logistics Service Improvement Project
This case study is the basis for the Weeks 1, 2, and 3
assignments. Wherever “country”
is mentioned, substitute the name of the country you selected
for the Walmart case
study.
Overview
International Logistics Services (ILS) with $5 billion in annual
revenues provides
inventory storage and last mile delivery services to customers
world-wide. ILS values
are based on the triple bottom line of profits, people, and planet
(Slapper & Hall, 2011).

92. The mission of ILS is to provide reliable, accurate, and
consistent inventory
management and local delivery services in a socially
responsible manner. ILS provides
inventory storage and cross-dock services at strategic locations
around the world. They
also own fleets of trucks in each country to deliver goods
directly to retail outlets or
consumers.
ILS offers customers a unique value proposition as a specialized
third-party logistics
provider. They offer a place to store goods near the point of
sale and provide last mile
delivery services. ILS is focused on providing logistics
services to enable its customers
to serve their consumers effectively and efficiently in a just-in-
time manner with minimal
stock-outs. ILS customers include Walmart, car dealerships,
and other retailers that
serve consumers directly.
Employee Retention
ILS pays wages and has benefits in the top quartile of each
country they serve. ILS has

93. a reputation for treating associates well so that they will in turn
treat customers well and
do their best to achieve a triple bottom line. ILS competes
effectively because it attains
higher productivity and lower employee turn-over leading to
low costs.
Expansion Strategy
ILS as part of its global expansion strategy has acquired a
warehouse and a truck fleet
in the country. This is the first logistics operation that ILS has
acquired in this country.
A specific strategic objective is to obtain Walmart as a
customer. Walmart currently
uses ILS in other countries.
2
ILS recently acquired a warehouse in the country employing 50
warehouse employees
and 50 drivers. ILS paid $400,000 for the business. In
addition, ILS allocated $100,000

94. recognizing that the facility had a number of issues. ILS will
form a project team
working with existing employees to resolve the issues during
Year 0. Given that the
problems can be solved ILS expects to see a net cash flow
(revenue – costs +
depreciation add back) of $150,000 per year starting in Year 1.
Assume a five-year
investment life with a salvage value of $400,000 for continued
earnings for year 6 and
beyond. ILS plans to secure business from Walmart and other
customers in the area
surrounding the warehouse once the current issues are resolved.
Attaining Walmart’s
business is a strategic objective.
Inherited Issues
The logistics service currently in the country has experienced
low customer satisfaction,
safety issues, and wasted resources resulting in financial losses.
Employee turn-over
was 25% in the warehouse last year before ILS acquired the
business. The facility is
not meeting the values for a company striving to maximize the
triple bottom line that

95. involves financial, social, and environmental concerns (Slapper
& Hall, 2011). There
are a number of specific issues which include:
• In 2018 there were 13 lost time accidents in the warehouse and
two serious
accidents while transporting inventory to a customer’s facility.
• Electrical bills are high and energy is wasted. Lights are often
left on after hours.
• The warehouse is disorganized. Inventory often cannot be
located in the
warehouse which leads to late deliveries even though the
warehouse is not
congested.
• Equipment is outdated and maintenance costs are excessive in
addition to using
too much fuel.
• Associates have received only informal on the job training in
their positions and
safety procedures.

96. • Processes are not documented.
Your Role
ILS upon closing the purchase appointed a new director for
logistics services (DLS) who
will sponsor the project team to improve operations at the newly
acquired business.
You have been assigned to be the project manager. Although
the project has been
approved, the DLS needs to obtain final approval for the project
charter from the
Executive Vice President for Global Operations and the Chief
Financial Officer.
The DLS has asked you to develop a project charter for his
approval by this coming
Monday and the essentials of a project management plan are due
within three weeks
(Project Management Institute, 2017). The DLS indicated John
(operations expert),
and Alice (business analysis expert) from the U.S. can serve on
the project team.

97. 3
Harriet, Harry, and Harvey are also available as advisors in the
United States as they
are experts is global technology, robotics, and solar power.
Lena will also be an advisor
to the team as an expert in lean methods (Mirdad & Eseonu,
2014).
The DLS has asked you to work with the local Human
Resources Manager to form a
project team. The project should be completed and fully
implemented by the end of
year 0. The local Business Development Manager has excellent
relations with
Walmart’s logistics procurement team in the country and should
be kept updated on the
team’s progress. Upon completion of the current project the
DLS will form another
project team to develop a bid for Walmart’s business.

98. 4
References
Mirdad, W. K., & Eseonu, C. I. (2014). A conceptual and
strategy map for lean process
transformation. Proceedings of the 2014 Industrial and Systems
Engineering
Research Conference, 263-273.
Project Management Institute (PMI). (2017). A guide to project
management body of
knowledge (PMBOK Guide) (6th ed.). Newtown Square, PA:
PMI.
Slapper, T. F., & Hall, T. J. (2011). The triple bottom line:
What is it and how does it
work? Indiana Business Review.
OverviewEmployee RetentionExpansion StrategyInherited
IssuesYour RoleReferences
https://www.youtube.com/watch?v=nsBNJR8860A

99. Final Project Management Plan
BUS633: Project and Operations Management
Final Project Management Plan
In its efforts to increase their global reach, International
Logistics services (ILS) has expanded into the country of Peru
through the purchase of an existing company. ILS currently
offers logistic services for major retailers and other industries.

100. With the acquisition of a warehouse and truck fleet in its new
global location, ILS has found that it inherited several key
issues that could hinder its ability to attract clientele in this new
region, specifically Walmart, Inc. (Walmart, n.d.). To get the
acquired warehouse to be better aligned to partner with the core
values of other organizations, ILS will need to implement
several improvements in its warehouse operations. To manage
these initiatives, they will be managed as a project, which will
outline the roadmap for planning and implementing the
proposed enhancements within the confines of budgets and
timelines. A well-defined project management plan can help
businesses define the scope of changes, create an accurate
budget and timeline, allocate resources appropriately, and stay
on budget and schedule (Kloppenborg. Et al., 2019). This is
accomplished through effective project management leadership,
along with a sound change management and risk management
process, and quality controls.
Project Scope and