The document provides tips for Tupperware sales representatives to refresh their business in 2009, focusing on positivity, willingness to work, organization, and being current. It emphasizes building positive relationships with teammates and customers through encouragement and listening. Tupperware's original success came from the partnership of Earl Tupper and Brownie Wise who focused on respecting both the product and sales force. Representatives are encouraged to take initiative through activities like making phone calls, carrying products and business cards, and being ready to discuss Tupperware casually. Stepping outside one's comfort zone through approaches like using old sales leads creatively can drum up new business. Being organized with supplies, sales aids and a calendar helps representatives work efficiently.