THE NEW FACE OF THE IT BUYER: FROM MARKETING EXECS TO FINANCE OFFICERS
Who’s the arbiter of IT purchasing? That used to be a simple question as the vast majority of technology decisions historically have been handled by a CIO or internal IT department. But times are changing in the era of cloud, mobile, data and as-a-service business models. The new IT buyer could be anyone, with any title. Chief marketing officers, finance heads, and executives spanning human resources, logistics, and sales departments are all asserting leverage in IT decisions today. This presentation details research findings that shine a light on new IT buyer trends and the implications they have for today’s tech providers.
Managers need new measures for the new experiences they’re creating. Fortunately they can use social and unstructured data to measure the holistic customer experience performance over time, based on direct and unfiltered feedback from customers.
What does it mean to become a digital enterprise? Where should you start? How will you go about it? We have simplified the Digital Transformation journey for you in these 10 steps.
Why Contact Center Operators Need to Take Advantage of Intelligent AutomationAppian
Get started with intelligent automation for contact centers > https://ap.pn/2JOFuxA
By 2020, customers will manage 85% of their interactions with brands without talking to a human. So say the researchers at Gartner.
Perhaps this is why many line of business owners see the future of customer service in emerging technologies such as artificial intelligence (AI), software robots, and machine learning (ML). The truth is, in today’s hyper-competitive digital economy, organizations that choose to embrace intelligent automation will come out on top.
The call center industry will be transformed by the use of intelligent automation to drive productivity and customer satisfaction. Beyond the technology, it’s essential for call center managers and agents to focus on efficiency, so they can spend less time on routine activities, and more time on improving customer experience, driving customer loyalty—and increasing the lifetime value of their customer base.
Ready to learn more about intelligent automation? https://ap.pn/2JOFuxA
THE NEW FACE OF THE IT BUYER: FROM MARKETING EXECS TO FINANCE OFFICERS
Who’s the arbiter of IT purchasing? That used to be a simple question as the vast majority of technology decisions historically have been handled by a CIO or internal IT department. But times are changing in the era of cloud, mobile, data and as-a-service business models. The new IT buyer could be anyone, with any title. Chief marketing officers, finance heads, and executives spanning human resources, logistics, and sales departments are all asserting leverage in IT decisions today. This presentation details research findings that shine a light on new IT buyer trends and the implications they have for today’s tech providers.
Managers need new measures for the new experiences they’re creating. Fortunately they can use social and unstructured data to measure the holistic customer experience performance over time, based on direct and unfiltered feedback from customers.
What does it mean to become a digital enterprise? Where should you start? How will you go about it? We have simplified the Digital Transformation journey for you in these 10 steps.
Why Contact Center Operators Need to Take Advantage of Intelligent AutomationAppian
Get started with intelligent automation for contact centers > https://ap.pn/2JOFuxA
By 2020, customers will manage 85% of their interactions with brands without talking to a human. So say the researchers at Gartner.
Perhaps this is why many line of business owners see the future of customer service in emerging technologies such as artificial intelligence (AI), software robots, and machine learning (ML). The truth is, in today’s hyper-competitive digital economy, organizations that choose to embrace intelligent automation will come out on top.
The call center industry will be transformed by the use of intelligent automation to drive productivity and customer satisfaction. Beyond the technology, it’s essential for call center managers and agents to focus on efficiency, so they can spend less time on routine activities, and more time on improving customer experience, driving customer loyalty—and increasing the lifetime value of their customer base.
Ready to learn more about intelligent automation? https://ap.pn/2JOFuxA
Carolyn April at Channel Partners Conference and Expo: Channel Partners: Wher...CompTIA
Expanding competitive pressures. Shifting attitudes toward cloud. Ever-evolving business models. These are just a few of the challenges the channel faces today. But where there is change, there is also opportunity. To capitalize and seize the future, MSPs, cloud specialists and telecom agents need to be bold.
Just what does that mean? In this keynote kicking off the inaugural Business Success Symposium, top analyst Carolyn April will draw from CompTIA findings on the current state of the channel. Your road map awaits.
Foundry's Partner Marketing research was previously released under the IDG Communications brand. The study provides insight into the benefits and challenges of partner marketing, and the partner initiatives that companies have in place.
Digital Transformation by Microsoft Dynamic based on Simon;s data. Muhammad Husayn Ace will discuss Digital Transformation Overiview, and then Microsoft Dynamics. Lastly compare with SAP ERP.
Get insights on the adoption of Artificial Intelligence in North America, Europe, Latin America and Asia Pacific across 13 industries and 13 business functions. http://on.tcs.com/Artificial-Intelligence
Infosys – Digital Customer Engagement SolutionsInfosys
Digital Customer Engagement Solutions attempt to reduce friction in the automotive customer experience and helps OEMs realize benefits in automotive customer lifecycle
Build an AI Roadmap and Win the Consumer Goods Intelligence RaceGib Bassett
My presentation from Salesforce Connections 2018. In it, I describe why it's important to think about a use case driven strategy for advanced analytics and AI.
The digital economy presents new challenges – what to do with all the data? But it also brings opportunities to be more
competitive, to know your customers better, and to better
predict future needs.
SAP is uniquely positioned to be the best strategic innovation
partner for small and midsize companies. SAP can help build
your business and your vision for the future through the power
of a digital business foundation. SAP can help you run simpler, leaner, faster in this hyperconnected world.
Hexaware provides Intelligent automation solutions to help businesses thrive & move towards the next wave of digital transformation. Read this Slides to know how.
Watch The Webinar
https://hexaware.com/resource/embracing-intelligent-automation-a-step-change-towards-smarter-operations/
Know More:
https://hexaware.com/services/business-process-services/intelligent-process-automation-services/
Carolyn April at Channel Partners Conference and Expo: Channel Partners: Wher...CompTIA
Expanding competitive pressures. Shifting attitudes toward cloud. Ever-evolving business models. These are just a few of the challenges the channel faces today. But where there is change, there is also opportunity. To capitalize and seize the future, MSPs, cloud specialists and telecom agents need to be bold.
Just what does that mean? In this keynote kicking off the inaugural Business Success Symposium, top analyst Carolyn April will draw from CompTIA findings on the current state of the channel. Your road map awaits.
Foundry's Partner Marketing research was previously released under the IDG Communications brand. The study provides insight into the benefits and challenges of partner marketing, and the partner initiatives that companies have in place.
Digital Transformation by Microsoft Dynamic based on Simon;s data. Muhammad Husayn Ace will discuss Digital Transformation Overiview, and then Microsoft Dynamics. Lastly compare with SAP ERP.
Get insights on the adoption of Artificial Intelligence in North America, Europe, Latin America and Asia Pacific across 13 industries and 13 business functions. http://on.tcs.com/Artificial-Intelligence
Infosys – Digital Customer Engagement SolutionsInfosys
Digital Customer Engagement Solutions attempt to reduce friction in the automotive customer experience and helps OEMs realize benefits in automotive customer lifecycle
Build an AI Roadmap and Win the Consumer Goods Intelligence RaceGib Bassett
My presentation from Salesforce Connections 2018. In it, I describe why it's important to think about a use case driven strategy for advanced analytics and AI.
The digital economy presents new challenges – what to do with all the data? But it also brings opportunities to be more
competitive, to know your customers better, and to better
predict future needs.
SAP is uniquely positioned to be the best strategic innovation
partner for small and midsize companies. SAP can help build
your business and your vision for the future through the power
of a digital business foundation. SAP can help you run simpler, leaner, faster in this hyperconnected world.
Hexaware provides Intelligent automation solutions to help businesses thrive & move towards the next wave of digital transformation. Read this Slides to know how.
Watch The Webinar
https://hexaware.com/resource/embracing-intelligent-automation-a-step-change-towards-smarter-operations/
Know More:
https://hexaware.com/services/business-process-services/intelligent-process-automation-services/
As part of our mission to help companies make the best software selection decisions. The goal was to answer some of the critical questions that companies should ask themselves before embarking on this business task.
How to build an it transformation roadmapInnesGerrard
An estimated 80 percent of #businesses will need to transform their current IT efforts to keep up with new business expectations and technological developments. These include investments such as cloud computing, IoT and BigData projects.
Reagieren Sie auf den Preis- und Margendruck im Handel mit einer effizienten Auftragsadministration und einem optimierten Beschaffungsmanagement. Durch das elektronische Abwickeln und Automatisieren von Auftrags- und Beschaffungsprozessen werden Kosten gesenkt und administrative Aufwände reduziert.
How to Pitch RPA: Your Guide to Getting Stakeholder ApprovalsKofax
Ready to implement RPA? You'll need support from internal stakeholders to implement robotic process automation and this guide will help you sell them on this transformative technology.
Truth of Demand Supply Planning - DemantraAmit Sharma
Some basic facts about supply and Demand planning.
For more information contact
amitforu78@gmail.com
Thank you for visiting this document.
check out my profile at www.ezdia.com
View this presentation to gain more actionable insight on how to modernize your Finance Department to bring more value to your business. CFO's in today's hyper-changing business environment cannot afford to operate in a traditional back office model.
Driving efficiency with invoice processing in complex business environments
Here’s your chance to learn how AP automation provides so much more than just automating one single process. This session will walk through some of the other tangible benefits AP automation provides around process excellence in complex business environments. Hear how automation delivers a foundation to support and deliver results against wider strategic objectives in your organization despite a complicated process and systems landscape. Learn how automation can then be applied and is relevant for the Procurement landscape even in complex business environments.
Now-a-days IT department is working hard to deliver the greatest insights to businesses. Because when it comes to BI, self service can be hard to come by. But Call Sumo has developed a way to overcome these obstacles and put BI in management’s hands where it belongs.
Naviworld Australia - Company CredentialsPeterHuynh35
NaviWorld Group is one of the leading advisory service & ERP solution providers in key regions including Asia, Africa, the Middle East, and Western Europe. Our unique approach to projects involves assembling a talented team of regional and local specialists to address each area of need, including project risk assessment, ERP implementation, Microsoft Dynamics applications, Change Management, system integration, and expertise in distribution, manufacturing, Business Process Improvement, and Technology Solutions.
As a proud member of NaviWorld Group, NaviWorld Australia is committed to resolving complex operational challenges for businesses and providing growth opportunities for our employees. Our team of experts leverages their diverse skills and knowledge to deliver innovative solutions and drive positive change for our clients.
With recent dramatic changes in our global workforce, economy, and environment, the need for digital business transformation is now proven to be critical.
These slides—based on the webinar from leading IT research firm EMA and Redwood Software—explain why you should prioritize digital transformation in your organization and support those efforts with workload automation.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
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In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
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➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
The 7+ facts why you should improve your CPQ & Q2C processes
1. The 7+ facts
why you should improve
your CPQ & Q2C processes
A little picture about poor processes & rising expectations.
2. Organizations lose 20 to 30% of revenue
every year due to inefficient processes.
IDC
o 78% of customers have bailed on a transaction because of a poor
service experience.
o 50% of companies spend between $5-$25 for manual invoice processing.
o According to industry statistics, 30-40% of project costs are rework.
o CEOs spend almost 20% of their time on work that could be automated,
such as analyzing operational data and reviewing status reports.
McKinsey
1
+ With 59%, cost reduction is one of the areas
where RPA continues to exceed expectations.
Deloitte
+ Full integrated Q2C process resulting in
49% higher proposal volume.
3. Sales reps spend 32% of their time
searching for missing data and
manually entering data.
IKO system
o More than one third of sales reps experience
common errors with sales agreements.
o 75% of salesmen said they could be more productive
if they spent less time on data entry.
IntroHive
o 79% of sales executives say a leading driver of hitting new
targets is improving the productivity of existing sales reps.
Salesforce
2
+ Full integrated Q2C processes resulting
in 49% faster time to export, manipulate,
and import data.
+ CPQ software increases quote productivity
by 33%.
Aberdeen Group
4. Employees spend 10-25% their time
on repetitive computer tasks.
o Almost 75% of contract processes are not automated.
o 90% of employees are being burdened with boring and
repetitive tasks which could be easily automated.
Snap Logic
o IT departments also spend 30% of their time on
low-level basic tasks.
3
+ When it comes to business processes,
60% of occupations could save 30% of
their time with automation.
(generating sales leads, approving
paperwork, and processing documents)
McKinsey
+ Between the three QTC integrations
(CRM, CPQ, and ERP), CPQ carries the
highest customer happiness: 3.973 out of 5.
5. 35-50% of sales go to the vendor that
responds first.
Salesforce
o Only 7% responded in the first five minutes after a form submission.
More than half didn't respond within five business days.
Drift
o If you follow up with web leads within 5 minutes, you’re 9 times
more likely to convert them.
InsideSales.com via Jake Atwood
o 58% of B2B buyers want to discuss pricing on the first call.
Hubspot
o 70% of companies have an average quote turnaround time more
than a day – 42% between 1-2 days, 28% 2 days or longer due to
workload, calculations on Excel spreadsheets and complex
acceptance processes.
4
+ 26% more sales reps achieve their quota
with CPQ software.
+ Full integrated Q2C process resulting in
108% faster time to complete Excel-based tasks.
6. 79% of consumers prefer interacting with
salespeople who are trusted advisors.
Salesforce
o 58% of buyers report that sales reps are unable to answer their
questions effectively.
o 44% of sales reps respondents state that there is a lack of collaboration
between departments.
Snap Logic
o 42% of sales reps feel they don’t have enough information before
making a call.
o In a typical firm with 100-500 employees, an average of 7 people
are involved in most of the buying decision.
A big base for questions, isn’t it?
Gartner Group
5
+ Companies experience a 17% higher lead
conversion rate with CPQ software.
+ Customer relationship management
applications can help increase sales by up
to 29%, sales productivity by up to 34%,
sales forecast accuracy by 42%.
7. People are willing to pay about 20% more
for a personalized product.
Deloitte
o 21% of manufacturing companies have inadequate customer
support due to lack of flexibility for small quantities and
production adjustments.
o 94% of B2B buyers conduct online research before they make
a purchase.
Brafton
o 67% of customers prefer self-service over speaking to a company
representative.
Zendesk
o 19% of customers say finding quality manufacturers with the
right expertise is an issue.
6
+ Companies with CPQ software have a
105% larger than average deal size.
8. 83% of finance professionals feel unconfident
in the accuracy of the data in their reports.
ASUG
o 61% of employees typically access four or more systems to get
the information they need to do their jobs.
IDC
o 57% of employees admit that their organization struggles
with data silos.
o 88% of all spreadsheets have "significant" errors in them.
7
+ CPQ reduces the number of quote revisions
by 13%.
+ With 90%, improved quality/accuracy is
one of the areas where RPA continues to
exceed expectations.
Deloitte
9. How to increase speed, accuracy and transparency
Provide a full CRM/CPQ/ERP integration.
Concentrate on real automated end-to-end data
processing.
Establish collaborative selling at every point of
sale.
Use a configuration framework that can describe
your products in the highest possible detail level.
Clean up your processes for maximum
transparency and effectiveness.
Reduce the required systems in daily use to a
minimum.
Bring your product configuration in the
customer’s front-end.
Make sure your entire team receives coaching.
10. Aicomp is a transformation software provider with end-to-end solutions for service and manufacturing companies. Our main focus
is to empower companies from mass production to mass personalization.
We accomplish the digitization of manufacturing by having developed one of the leading product configurators for the
manufacturing industries, our VCPowerPack. Embedded in SAP platforms, VCPowerPack enables MCP (mass customization
production), one basic concept of Industry 4.0. By integrating VCPowerPack we offer a special solution for optimized CPQ and Q2C
processes in SAP.
As one of the leading providers of configuration solutions for SAP ERP systems as well as implementation partner and reseller for
SAP Cloud solutions, Aicomp offers software products and consulting services to support clients from mid-sized companies to
global enterprises.
Contact us
and find out how your company can benefit from digital innovation
US Headquarter (Fort Lauderdale)
+1 888 878 8575
EMEA Headquarter (Germany)
+49 6227 65 314 33
sales@aicomp.com
www.aicomp.com