The document discusses the importance of ISO 9001 certification for organizations aiming for competitiveness and customer satisfaction. It highlights the development of a unique mathematical model for predicting exchange rates by Vinay and Omkar Kshirasagar, which has shown a high level of accuracy based on key macroeconomic factors. Additionally, the document reviews the growing significance of ISO certification in the global market, with various companies providing ISO certification services and the role of innovative management strategies.

1. ™
Vinay Kshirasagar
CFO
T
H
E10MOST
VALUABLE
ISOCERTIFICATION
COMPANIES
USD INR Forecast
Breakthrough Research to Predict Future Exchange Rates
JULY 2018
www.insightssuccess.in
EXPERT’S VIEW
QUALITY SYSTEMS
THE BEST CHOICE
OF SUCCESS
CHALK TALK
NEED OF POSSESSING
ISO 9001 CERTIFICATION
BY ENTERPRISES

4. o be competitive at both the national and the global level,
Torganizations must adopt a forward-thinking approach in
developing their management strategies. ISO 9001 certified
groups have an effective quality system that help them obtain
maximum customer satisfaction, profit, improvements, and minimum
rejections, reworks, customer complaints, and employee motivation. It
is a standard that sets out the requirements for a quality management
system. It is immensely helpful for businesses and organizations to be
well-organized and improve customer satisfaction in all its terms.
ISO 9001 is not a business dedicated approach to managing one’s
business. It is mostly a control system which emphasizes on processes
and controls that are completely devoid of any economic understanding
or responsibility. ISO 9001 started out its life as a system to assure the
supplier conformance. It focuses specifically on the key items which
guarantee conformance to customer requirements, such as meeting
dimensional requirements for components etc., but has no focus on the
financial equation having any association to meeting those customer
requirements.
It apparently seems that the ISO Certification system has made a huge
imprint on the global economy as there are over million firms certified
by the standard, which has been adopted globally. The number of firms
adopting the standard has been growing constantly and many firms still
encourage their supply chain partners to seek certification. Therefore,
implementation of the ISO 9000 series probably represents one of the
most widely used systems for the achievement of transition towards
improved organizational managerial systems.
In the present globally competitive environment, it is not just sufficient
to achieve quality at any cost; it is necessary to achieve quality at a
competitive cost to sustain the market forces. ISO has apparently
perceived as the source worldwide and has based the ideals of
standardization upon the realistic dialectics of socialism, which is how
they perceive the customers to be equal to the social justice warrior.
Inspiring confidence and driving organizational resilience, the
certification industry, with its innovation, independence, training, and
the technical expertise of assessors, represents a valuable service to the
business world and society, both today and into the future.
Editorial
Encapsulating
and Implementing
ISO Certication
within Businesses
Shweta Priyadarshini
Shweta Priyadarshini

5. Copyright © 2018 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or
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Contributors
July, 2018
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Executive Editor Shweta Priyadarshini

6. 08
S
CON
T
E
N
T
USD INR Forecast
Breakthrough Research
to Predict Future
Exchange Rates
EDITOR’S VIEW
Innovative Quality
Management Trends
for all Industry Sectors
CHALK TALK
Need of Possessing
ISO 9001 Certication
by Enterprises
22
QSCERT
PROVIDING CERTIFICATION
FOR MANAGEMENT SYSTEMS
16
EXPERT’S TALE
THE IMPORTANCE OF AN
UNDYING PASSION IN
BUDDING ENTREPRENEURS
42
EXPERT’S VIEW
QUALITY SYSTEMS
THE BEST CHOICE OF SUCCESS
28
36

7. 20 26
16 1630 16
HINDUSTAN STANDARDS BUREAU
Contributing to Sustainable and
Safer World through Prominent
Certication Programs
INDOCERT
An ISO Entity Providing a Stellar
Performance in the Global Market
IQCS
A Conformity Assessment Body
Improvising the Quality Certicate Services
QUALITY CONTROL CERTIFICATION
Committed to Provide Global
Assessment & Certication Services
1634
40
VEKTORS
A Next-Generation Specialized
ISO Certication and
Business Solutions Company

8. SO Certification companies are dedicated to helping organizations of all sizes across a wide spectrum of
Iindustries achieve their unique content management objectives. They are also committed to setting and
adhering to the highest standards for quality and client service in our industry.
Insights Success Magazine, we have introduced The 10 Most Valuable ISO Certification Companies, in
order to assist businesses to choose their right ISO Certification. Assessing the scenario in versatile
perceptions our magazine has brought into light the companies, who have flaunted some excellent ISO
Certification. This examined list will lessen the search of organizations to have perfect ISO certification for
them.
In this issue, we have specially featured USD INR Forecast is an advisory service model which comes with a
great degree of accuracy to forecast the exchange rate of the US and Indian market.
We have also encompassed Hindustan Standards Bureau that excels in providing wide-range of ISO
certificate solutions promoting safety in the society and industry. INCOCERT which is India’s first indigenous
certification body established in the year 2001 as a membership organization by NGO’s and farmer producer
organizations. IQCS Certifications an internationally recognized certification body, possessing highly
experienced resources dedicated to provide quality services to their clients in India as well as globally. Quality
Control Certification that is the ISO Certification Body which provides diverse ISO standards certifications to
the various sectors. Vektors is a growing team of quality & business excellence consultants, trainers and lead
auditors. It is a leading provider of conformity and compliance-based solutions.
This also includes Bureau Veritas (India) Private Limited which is a global leader in conformity assessment
and certification services. We are a trusted partner of our clients, offering services and developing innovative
solutions to reduce risk, improve performance and promote sustainable development. CDG Certification
Limited is a world leading management system certification body. It provides audit & certification services for
most of prominent management system standards. Shark Certification Pvt. Ltd provides solution for a
dynamic environment where business and technology strategies converges come together with primary
objective of bringing the brightest minds together under same roof for pursuing the ultimate goal of
accomplishing a platform, which could be used to serve better. URS World Wide has its unique business
activity and looks for an effective way to increase its value. The Operational Safety offers companies and
mainly the management a guarantee of safe operation and cost reduction.
Our in-house editors have come up with some adroitly written articles such as Need of Possessing ISO 9001
Certification by Enterprises and Innovative Quality Management Trends for all Industry Sectors.
Also, we have included articles on Quality Systems –The Best Choice of Success
So, flip through our magazine and explore interesting insights into the world ISO Certification Companies.
ISO Certication:
Ensuring Quality of Products and Services
10T
H
E
MOST VALUABLE
ISOC E RT I F I CAT I O N
C o m p a n i e s

10. Vinay Kshirasagar
CFO

11. ‘‘We are sure that this endeavor
will certainly help corporates,
importers, exporters and others
who have foreign currency
exposure to decide appropriate
hedging strategies & products
to mitigate risks in this
competitive business scenario
USD INR Forecast
Breakthrough Research to
Predict Future Exchange Rates
‘‘
10T
H
E
MOST VALUABLE
ISOC E RT I F I CAT I O N
C o m p a n i e s

12. The value of a
country’s currency is
linked to its economic
policies and that’s why the
situation gets so volatile and
dynamic at times. There are
numerous fundamental and
technical reasons which
influence the exchange rate of
one currency versus another.
Along with affecting the
domestic economy, currency
fluctuations can have a wide-
ranging impact on the global
economy as well. A change in
the currency levels also affect
a majority of key economic
variables, including the typical
consumer. Although
forecasting exchange rates is a
very daunting and multi –
faceted task, economists and investors have always looked
for viable options to derive the exact monetary value. The
existing methods of forecasting are complex and none have
been shown to be superior to any other. Although there have
been theories to predict future exchange rates; all of them
have their own limitations.
Breaking this jinx, a father-son duo has hit the market with
an ‘Advisory Service’ model. The model is conceptualized
and designed by the father-son duo of Vinay Kshirasagar
(father) who is the CFO of Indian Register of Shipping and
Omkar Kshirasagar (son) who works as an Equity
Research and Trading Desk Manager with Axis Bank. They
are the pioneers in formulating this forecasting model
which is driven by mathematical and statistical values. They
have picked seven quantifiable factors like interest rates,
inflation, growth rate, CAD, as a percentage of GDP and
crude oil consumption, per capita income and FDI as a
percentage to GDP to develop this model. “We have plotted
all the seven macro-economic factors from 1980 to 2016
and calculated their differentials and worked out a model
from which mathematical exchange rate is calculated from
1980 to 2016” asserts Vinay.
Based on key macro-economic factors of the US and India,
they have come up with a statistical and mathematical
model which has a great degree of accuracy. This model
provides a forecast based on
inputs filled by the users with
the help of software. The
forecast is available in three
modes – quarterly, half-yearly,
and annually. The related
information about the model
and the forecast, including an
e-book can be fetched through
‘www.usdinrforecast.com’. It
also assists in imparting
knowledge about advisory
services in foreign currency
transactions to financial
students and industry
professionals. This exchange
rate forecast can provide
valuable input to take
informed decisions and helps
to minimize risk and maximize
returns. As they are
predictions of future events, it carries huge relevance for
everyone - business conglomerates, MNC’s, entrepreneur,
or even an individual.
Goal and Motive
With a professional journey spanning over three decades,
Vinay is an exceptional leader with an ingenious mind. His
passion to innovate a model of foreign currency forecast
which can mitigate the risks and limitations is an effort to
create a secure and positive business environment. He
believes that minimizing the currency loss for business
houses can assist in increasing the exchequer of the nation.
Further, he feels that wrong prediction of exchange rates
especially in imports and exports have led to inflation. He
gets motivated by the dynamic changing economic scenario
which prevails in the country. When asked about the one
thing which keeps him motivated, Vinay articulates, “No
theory can sustain for a long time in this dynamic changing
economic environment as businesses face new challenge
every day. Companies are forced to develop strategies on a
continuous basis as a result of the external risk changing
scenarios”.
Industry Scenario from the Experts’ Point of View
Vinay is a perfect example of an exemplary leader and a
THE MOST
ACCURATE RUPEE
DOLLAR FORECAST
MODEL WITH
CONSISTENT 96%
CORRECT PREDICTION
FOR LAST 3 YEARS
“ “

13. seasoned professional. His association with Shreyas
Shipping and logistics as a CFO for twelve years and as a
GM in Chowgule Steamship for fourteen years prior
joining IRS has enriched his knowledge about the ongoing
economic trends in the country. Explaining the present
industry scenario Vinay feels that the industry is in a
challenging and competitive state at the moment. With
globalization, majority of companies are partnering with
foreign brands and have a lot of foreign currency exposure
in the form of loans, imports, exports to name a few. This
has an adverse effect on the economy as it has increased
the foreign currency fluctuation risk. Additionally, it has
become imperative to manage the internal and external
financial environment of the country.
st
In-Depth Research – 1 Step towards Innovation
In-depth analysis and statistical logics are the foundations
of this research. Years of research and neck-deep analysis
of the micro-economic data of the US and Indian economy
has provided the breakthrough results. To be logical and
accurate, the duo took the mammoth task of comparing and
researching the data available for last thirty-six years.
Extensive study of key factors like lending rate, inflation,
growth rate, crude oil, PCI, FDI, and CAD as a percentage of GDP led to project the actual figures which were precise
and accurate.
This research proved that based on the above factors, this model can calculate the exchange rate with more than ninety
percent accuracy. Further, these model variables were tested using the regression analysis method which led to a
perfect correlation and an equation was derived for forecasting the exchange rates. To attain maximum accuracy, the
duo further refined the model using ‘Exponential Smoothing’ and ‘Moving Average Methods’. The regression test
combining the earlier model and the two new methods made the Kshirasagar’s highly ecstatic and convinced of their
research. The result showed ninety-six percent correlations and ninety-three percent dependencies with only approx.
3.5% standard error which was a milestone achievement.
Key Components of USD INR forecast Model
Exponential smoothing and Moving average method are the key components which have been used by the duo to
build the forecast model. Elaborating on the two components, Vinay explains “Exponential smoothing is used for
making some determination based on prior assumptions by the user, such as seasonality. Thus, to give the impact of
seasonality, lag variables can be used to resolve the short-term volatility in the data so that to make the data more
immune to short term hiccups. We have performed exponential smoothing on the arithmetic model by giving certain
weights to the value derived by respective models of the current year and previous year (lag variable). A Moving
Average is a calculation to analyze data points by creating a series of averages of different subsets of the full data set.
This subset is revised by shifting forward; which refers to exclude the first number of the series and including the next
number following the original subset in the series”. In their endeavor to build a stringent model, the duo collected the
moving average data for four years to include the variance of multiple years. This model has also been vetted by a
senior reputed Statistician for its practical implementation and mass usage in forecasting exchange rates.
Omkar Kshirasagar
Manager

14. THIS IS THE FIRST
AND MOST UNIQUE
MATHEMATICAL
AND STATISTICAL
MODEL FOR
FORECASTING FUTURE
EXCHANGE RATE
“ “
Awards, Accolades and
Achievements
As a business leader, Vinay’s
business acumen is
unmatched. His domain
expertise has won him various
awards and recognition over
the years. Some of the
mentionable awards include :
● CFO 100 Awards for four
consecutive years from 2010
to 2013
● Indira Super Finance
Achiever Award in 2013
● The Pride of India – Bhaskar
Award in 2015
● Most influential CFO Award
by CIMA, London in 2015
and 2016
In 2015, the model had predicted the exchange rates for
2016, 2017 and 2018 and so far the results are ninety-six
percent accurate. No other existing model can match up this
level of precision which puts it ahead of the league.
A Leader cum Successful Author
Vinay has authored a book in 2015 entitled as ‘INR-USD
forecast an Innovative Thought’ which has been well-
acclaimed by readers. The book was well-received and
prominent companies, banks; management institutes
requested Vinay to conduct exclusive interactive sessions
regarding the model and the book. The book focuses on the
advisory services model and talks in detail about the
economic parameters affecting the exchange rate. All the
seven parameters are explained and their relevance is
discussed. It talks about how to build a mathematical model
based on the seven parameters and perform the regression
test for the same.
Motivated by the enormous response and accolades
received for his first book, Vinay authored a revised and
updated second edition of the book titled as ‘USD INR
FORECAST AND RISK MANAGEMENT
TECHNIQUES’. This book
introduces and decodes the
concept of exponential
smoothing and moving
average method along with
explaining the outcome of the
regression tests combining
these parameters.
Advice for the Budding
Entrepreneurs
Vinay wants the upcoming
entrepreneurs to have a clear
focus on their venture along
with defining a strategy for the
business. He feels that an
entrepreneur must be agile and
swift to adapt the changing
business environment and take
necessary actions. He also feels that entrepreneurs should
nurture the habit of creating values based on their good
governance.
Future Prospective
True to his business instincts, Vinay is unstoppable!
Currently, he is engaged in collecting information and
knowledge to establish a relationship of euro and pound
with US dollars. He also plans to develop a software
platform which will dynamically forecast the exchange
rates.

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17. Management BriefCompany Name
USD INR Forecast
usdinrforecast.com
Vinay Kshirsagar
Founder
USD INR is an advisory service model which comes with a
great degree of accuracy to forecast the exchange rate of the US
and Indian market.
Bureau Veritas (India)
Private Limited
bureauveritas.co.in
Avinash Maheshwari
Director
Bureau Veritas (India) Private Limited is a global leader in
conformity assessment and certification services. We are a
trusted partner of our clients, offering services and developing
innovative solutions to reduce risk, improve performance and
promote sustainable development.
Shashi Shekhar
Director
Hindustan Standrad
Association
hsagroups.com
Nagesh
Founder
Hindustan Standards Bureau excels in providing wide-range of
ISO certificate solutions promoting safety in the society and
industry.
IQCS Certifications
Private Limited
iqcsindia.com
Navin Kortikar
CEO
IQCS Certifications an internationally recognized certification
body, possessing highly experienced resources dedicated to
provide quality services to their clients in India as well as
globally.
Quality Control (QC)
Certification
qccertification.com
Brijesh Kumar
CEO & Founder
Quality Control Certification that is the ISO Certification Body
which provides diverse ISO standards certifications to the
various sectors.
Shark Certification
Pvt. Ltd.
sharkindia.com
Ratnesh Shrivastava
Founder
Shark Certification Pvt. Ltd provides solution for a dynamic
environment where business and technology strategies converges come
together with primary objective of bringing the brightest minds
together under same roof for pursuing the ultimate goal of
accomplishing a platform, which could be used to serve better.
URS WORLDWIDE
ursindia.com
Mukesh Singhal
Chairman & MD
Vektors
vektors.in
Shekhar Khirwar
Founder & CEO
Vektors is a growing team of quality & business excellence
consultants, trainers and lead auditors. It is a leading provider of
conformity and compliance-based solutions.
CDG Certification Limited is a world leading management
system certification body. It provides audit & certification
services for most of prominent management system standards.
URS World Wide has its unique business activity and looks for
an effective way to increase its value. The Operational Safety
offers companies and mainly the management a guarantee of safe
operation and cost reduction.
INDOCERT
indocert.org
Mathew Sebastian
Executive Director
& Co-founder
INCOCERT is India’s first indigenous certification body
established in the year 2001 as a membership organization by
NGO’s and farmer producer organizations.
CDG Certification Limited
cdgcertification.com
10T
H
E
MOST VALUABLE
ISOC E RT I F I CAT I O N
C o m p a n i e s

18. Amanagement system is a framework of policies,
process and procedures used by an organization to
ensure that it can fulfill all the tasks required to
achieve its objectives. The management system should be
able to improve its own performance by means of
continuous improvement.
QSCert® is an independent international certification body
accredited by CAI [Czech Accreditation Institute] with
having operations in more than 40 countries and serving
over 16000 clients globally.
1. Kindly tell us about your company.
QSCert® is an International Certification Body
headquartered in Prague (Czech Republic). Its core
business is Certification of Management Systems
according to several international standards. QSCert
started in year 2000 with its mission of “We Cover
Credibility”
2. Briefly, tell us about the CEO/Founder of the
company.
Mr. Marcel Sluch is the Founder & Director of QSCert
and Mr. Mohammed Ali Kabeer [C.E.O], hails from
Karnataka, India and operates from regional HQ i.e.
Saudi Arabia. Mr. Ali has a management background
with over 16 years of experience in certification business.
Mr. Ali represents QSCert in Bahrain, India, Oman,
Qatar, Saudi Arabia, U.A.E. He is with QSCert since
2006 [over 12 years]. He is a senior lead auditor who
performs certification audits on QMS, EMS, OSHAS,
Information Security, Food Safety etc. Besides, he is also
an approved Lead Auditor from Saudi Aramco to conduct
audits for their mega projects Valuation of more than 500
Mn to 1 Bn USD and an approved tutor from CQI IRCA.
3. What kind of ISO Certification services does your
company provide that makes you stand out from the
competitors?
We provide ISO 3834 Fusion Welding QMS, FSSC
22000, Anti Bribery BS 10500, ISO 20121 Event
Management with other management systems like ISO
9001, 14001, 45001, 22000, 27001, 50001 etc.
4. Kindly brief us about the unique approaches that you
use in your company.
Our mission stands us unique from other Certification
Body like Pragmatic Approach in Auditing without
emphasize on bureaucracy.
5. Kindly brief us about the most satisfactory experience
with a client. What kind of game-changing services
have you provided them?
We believe in partnership, face-to-face contact and we
achieve this with effective relationship
management – game-changing services, we encourage
our client(s) to develop the confidence of their internal
staff and strengthen them with proper and regular
in-house trainings from time-to-time which not only help
them to become more competent but also avoid any sort
of external dependency.
6. How do you work on your long-term relationship with
your clients?
We are always notifying our customer in well advance
Providing Certication for Management Systems
Interview with Insights Success
16 |July 2018|
™
®

19. Mohammed Ali Kabeer
C.E.O
™
17|July 2018|

20. about surveillance audits, keeping them updated about any changes in ISO standards and their transition period(s), also we
give them solutions so that client(s) can be well prepared. Our client(s) have shared their confidence while working with us
since decades as partners.
7. What are the values and factors that you attribute your success to? Also, suggest the one quote, which adorns your
company very well.
Our well-defined SEVEN (07) Quality Policy statements are our attributes; our mission statement “We Cover Credibility”
adorns us.
8. Kindly brief us about the ISO trends?
ISO trends in India differs for each ISO standard, still ISO 9001 quality management system is a basic standard considered
for all industries, there are few specific standards like ISO 3834 Fusion Welding QMS is considered and demanded by
Indian Railways and other engineering organizations, ISO IEC 27001 information security by RBI, ISO 22000 Food Safety
Management Systems by FSSAI and ISO 50001 Energy management system by BEE.
9. What are the future advancements of your company and how well-equipped are you?
We are providing ISO certification all over INDIA our near future advancement is to start Inspection, Testing and Training
institutions. We have teamed up thoroughbred professionals who are not only qualified but also have relevant industry
experience to cater the market demand.
www.qscert.com
18 |July 2018|
™

22. With the development in technology and
launching of new products and services,
abundant amount of low quality products are
available in the market. These products are harmful and are
unable to meet the customer needs. As a result these
customers have become extremely aware of the safety and
quality of the products, thereby raising the demand for
products certified with some prominent standards. As such,
majority of the leading organizations across various sectors
of the industry are increasingly focusing on the
standardization of their products and processes. On the
other hand, many organizations are providing ISO
certificates solutions to a diverse range of organizations,
thereby raising the demand and helping the certification
market to grow.
Moreover, certifications and standards are enhancing the
business processes, enabling the effective use of resources,
and reduce the waste generated by an organization.
One such association focusing on luring organizations
across various industries to get certified with the latest
Quality management systems certifications is Hindustan
Standards Bureau, founded in 2011. It is a renowned
enterprise providing diversified industrial certification
solutions globally. The solutions are developed to promote
safety to the industry and the society. These solutions
include testing, auditing, product certifications for safety
and performance requirements, and to develop
leading-edge, consensus-based standards to support future
technology.
Leader Who Recognized a Need for Standardization
Nagesh is the Founder of Hindustan Standards Bureau
(HSB). He is an electronics and communication engineer
with extensive relevant industrial experience of more than
eight years. His guidance and motivation has led the
organization beyond the horizons in meeting the
international standards requirements. He is the backbone of
HSB and is engaged in innovating new quality tools and
standards to be a successful leader world-wide.
Nagesh recognized the necessity of international standards
and certificates and guided his company-personnel in the
right direction to successfully satisfy the needs of the
customers. Under his leadership, his organization works
with different code authorities and other small-scale and
large-scale enterprises, creating a safer, more sustainable
world for the customers and businesses. Nagesh assists the
pursuit of innovative solutions for manufacturers, retailers,
business, academia, consumers, and government
organizations to optimize their safety, reliability and
sustainability needs.
Diversified Range of Services Benefiting Clients
The services offered by HSB helps its customers to obtain
the information they require to make sound business
decisions, optimize supply chain, maintain end-to-end
quality oversight, and gain a competitive advantage. The
company is completely dedicated to satisfy its customers. It
conducts suitable trainings and implements the results in the
developing industry by focusing on their key components
which are:
Testing and Certification- The Company offers solutions
that streamline an organization’s access to global markets.
The company tests the products and develops the standards,
they are tested against. HSB not only deals with the testing
and certification but also conducts certification programs,
field evaluation programs, and technical information
services.
Evaluation of Products- Focusing on the evaluation of
products the company offers a wide range of services which
HINDUSTAN STANDARDS BUREAU
Contributing to Sustainable and Safer World through
Prominent Certification Programs
10T
H
E
MOST VALUABLE
ISOC E RT I F I CAT I O N
C o m p a n i e s
20 |July 2018|
™

23. include product certification as per HSA standards,
pre-production evaluations, factory audits, pre-purchase
testing, shipment inspections, and post-purchase
evaluations.
Codes and Standards- The development of standards is the
foundation of HSB with the widest business sectors
recognitions. It also works with SDOs globally as a key
contributor to international and harmonized standards
activities. They have a library of more than three-thousand
standards and codes for the betterment of the industry,
consumers, regulators, and the public at large. These
standards and codes include ISO 9001:2015, ISO
14001:2015, ISO 27001:2013, ISO 22000:2005, ISO
22301:2012, HACCP OHSAS 18001:2007, ISO
29990:2010, ISO 50001:2011. ISO 10002:2004, ISO
17025. Besides, NABH, CE, ISI, GMP, ISO 13485,
AS9100, IATF 16949 and many more standards and codes
shall be certified by HSB which are used by industries and
regulators.
Transforming Challenges into Opportunities
Due to un-ethical certificate issues the customers face the
problems related to non-implementation of the standards.
They approach the company to implement system as per
standards for
their overall
satisfaction. HSB paved in
a creative way by converting
such a challenge into an
opportunity. The company explored new
quality tools and standards to ensure the
system in-place daily and proper controlling
methods.
Embracing these opportunities, Hindustan Standards
Bureau has created its benchmark in the industry. Better
implementation as per defined standards, ethical
compliance and hard work of in-house personnel has helped
the company to withstand the market complexities. HSB
always focused in embracing every opportunity and
delivering exclusive ISO certificate solutions. Using various
management tools like quality tools, plan-do-check-act, fish
bone diagram, run chart, pareto chart, flow charts, 8D, 5
Why, and SIX SIGMA it has made itself a renowned brand.
Futuristic Vision
In this year end, the Indian market would witness the
emergence of HSB’s quality model ensuring the compliance
of the standards daily. The company has a vision of
becoming more upgraded in its quality services globally. It
is planning to start a new organization ‘TUV-HSB’. This
organization will be successful in outshining other global
competitors in the near future. It is working with the
ideology to develop new quality tools to ensure the future
implementation of the system in place as per the existing
codes and standards.
Our Standards contribute to
safer homes, workplaces
and public spaces
““ ““
Nagesh
Founder
™
21|July 2018|

24. NEED OF POSSESSING
ISO 9001
Certification
It’s more about the quality rather than quantity; an enterprise can attract more number of customers through
their eye-catching products. It is obligatory for an enterprise to provide better quality consumable products to
the customers. In order to prevent any quality fraud by enterprises, the implementation of Quality Management
System (QMS) was taken into practice. QMS was introduced to manage the products/services offered by the
enterprises to the consumers. It has a set of various policies and procedures under which quality checks are carried
out. Such policies and regulations are taken as standard reference for ruling out any errors.
One of the common examples of QMS is none other than ISO 9001 certification. 9001:2015 is the referential
standard which highlights the requirements that an organization must maintain in their QMS for attaining ISO
9001:2015 certifications. Unlike others, ISO 9001 is the only ISO standard that provides certification. To be called
out as a certified company, an enterprise has to fulfill all the parameters put forth by ISO 9001.
The consistency of providing qualitative products/services to the customers generally benefits the enterprises,
indirectly. Increase in job satisfaction, increase in efficiency, and uplifted optimism necessities, are some of the
important profits received by enterprises. Manufacturing products under law jurisdiction makes it more subtle for
enterprises to proceed further. Nevertheless, many start-up enterprises are unaware of such processes put forth by
the licensed organizations.
Why to include ISO 9001 in Enterprise
Though ISO 9001 is a quality management system, it also includes various aspects which further provide numerous
benefits to the enterprises. Generally such benefits help a company to grow prosperously without getting into legal
hostilities. Hence, follow up some of the aspects which strongly comprehend the need of ISO 9001 in the
enterprises.
ENTERPRISES
22 |July 2018|
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25. Satisfying the Customer Needs
With ISO 9001 certification, enterprises can build-up a good reputation in the market. In order to maintain such image, an
enterprise must meet-up to the demands of consumers. Customer satisfaction plays a very prominent role for the enterprises;
it's really important for an enterprise to provide the products as per their demands and needs. If an enterprise is certified
under QMS, then it creates a positive psyche among the consumers resulting into more trustworthy relationship. Provision of
products/services by an enterprise according to the customer requirements crafts a chain, which further spreads allover
resulting into more number of customers. This, impacts directly on the revenue generation of the company.
Consistently Improving
Organizations need to withstand the market complexities and deliver solutions which are consistent in satisfying the clients.
ISO 9001 helps upsurge the control of an organization's business processes. It helps monitoring and paving a creative way for
adapting to the technology transformations, thereby lending a hand to an organization's consistency high grounds. Increased
consistency bridges the trust-gap between customers and solution providing organizations. Thus, the customers can get the
same services and products every time they do business with the solution providers.
Consistency is the key enabler in achieving quality and quality means overall customer satisfaction. This customer
satisfaction will help an enterprise to expand its reach towards diverse range of industrial sectors. Hence use of standards and
codes deliver a consistent product, inside and out and also create a healthy workplace.
CHALK TALK
™
23|July 2018|

26. Focusing More on Management
ISO 9001 Quality Management System includes quality objectives, metrics, and other procedures which help enterprises to
focus on what’s considerably more important. In order to maintain company’s focus over such attributes, ISO 9001 prefers
to utilize certain ways to ensure the company stays dedicated over it. Ways like Quality Auditing—internal auditing,
registration audits and self-process auditing; ISO 9001 consistently makes a company aware to audit all the quality
processes. If and only if all the regular audits and as-needed audits are carried out in a proper way then it will be much easier
for the enterprise to navigate accordingly to fill up the loop holes in processes. The feedback received from such audits, aids
enterprises to correct, if any deviations occurred from the quality path. This process helps an enterprise to calibrate their
growth structure by maintaining the quality of products.
Quality Recognition at International level
To sustain in market, an enterprise must maintain its reputable status around its sector. Quality assurance provided by an
enterprise to the consumers, plays an important role in generating more number of customers. Every organization wants to
be globally recognized for expansion by generating more number of leads. As ISO is a worldwide standard administration,
the certification provided by ISO 9001 is considerably more preferred than others. Currently, on an average 10 lac
organizations are ISO 9001 certified which is categorizing the promising quality providers with others. However, being one
of the large group of ISO certified industries, one can easily build-up leads and connections in order to establish global
expansion.
Unlike others, ISO 9001 is the only standard that requires quality certification out of other ISO 9000 standards family. From
September 2018, 9001:2008 will be considered as an official standard which will be outlining the requirements that an
organization must possess. And soon will be replacing ISO 9001:2015 to fill out the voids for better processing.
24 |July 2018|
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28. International Organization for Standardization (ISO), an
independent organization offers quality, efficiency and
reliability of products and services for businesses
worldwide. Awareness has significantly increased in recent
times hence improving safety of the product and service is
prime objective of most businesses. Elevating the quality of
the products and services that contribute to safety is a
necessity to achieve. Businesses expanding internationally
need to preserve their integrity to procure the assurance of
the customers. The global competition among businesses is
at a high peak, so it is important to deliver prosperously in
order to sustain in the market. ISO certification helps to
refine credibility as well as overall consistency of the
business.
There are many well-known companies providing ISO
certifications solutions. One such ISO certification company
with a renowned experience of over a decade is
INCOCERT, India’s first indigenous certification body
established in the year 2001 as a membership organization
by NGO’s and farmer producer associations. It is based in
Aluva, Kerala and works as a non-profit organization. Its
mission is to render reliable and affordable Certification and
Training Services in the field of production, processing and
trade for the realization of safe and sustainable agriculture
and food products. INDOCERT functions nationally in
nineteen states and has enlarged their imprint
internationally to SriLanka, Nepal, Egypt, Laos and
Cambodia.
INDOCERT holds international accreditation from
DAKKS, Germany according to EN 45011/ ISO 17065, for
certification of agricultural production, collection of wild
plants, and processing of organic agricultural products. It is
included in the Swiss list of control bodies that can provide
equivalent guaranties for products produced in accordance
with the organic production rules of the Swiss ordinance of
organic farming.
An Adroit Leader
A talented and diligent personality, Mathew Sebastian is
the Co-founder and Founding Executive Director of
INDOCERT. He is responsible for the regular management,
administration of INDOCERT and the implementation of
the policies as defined by the general body and board of
trustees. He supervises the implementation of the policies
and the procedures of INDOCERT certification schemes in
compliance to the requirements of various certification
standards.
Esteemed for Sheer Work
INDOCERT is accredited by National Accreditation Board
for Certification Bodies as per ISO 17021 & ISO 22003 for
providing food safety management system certification
based on ISO 22000:2005. It is approved by High field
Awarding Body for Compliance and Royal Society for
Public Health, UK to offer food safety training programs
from foundation level to level 4. National Accreditation
Body government of India has accredited INDOCERT as
per National Program for Organic Production. It also
provides organic certification as per USDA-NOP standards
for products destined for export to the United States.
It offers organic certification for agricultural production;
food processing and trade, feed processing, wild collection
and Rainforest Alliance certification. It provides verification
services better cotton initiative; certification for UTZ
certified code of conduct and chain of custody requirements
for tea, coffee and cocoa.
An On-going Movement
In recent times quality and safety of food products have
become central aspects having an influence on national and
international businesses. Awareness on food has
considerably increased with times. People have become
INDOCERT
An ISO Entity Providing a Stellar Performance in the Global Market
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29. more cautious and are keen to know about their food
consumption. Consumers confirm this by checking the label
of the product, whether the product holds any food safety
certification. And there comes the importance of ISO
certification for a production unit.
The food production industry is willing to take the ISO
certification. As in future the demand will increase since the
consumers prefer safe and healthy food. The ISO
Certification is responsible as a certification body to ensure
the quality of the product it certifies.
Arising to Overcome Obstacles
INDOCERT considers their challenges as opportunities and
works for it. The opportunities are high as the company
deals with multiple certification services. It is having a team
of experienced and motivated agricultural and food
processing professionals engaged in inspection and
certification. The company focuses on transforming it as a
platform for training, awareness, information and
networking in the field of safe and sustainable food
production.
Scenario of the New
Venture
The company is currently working
on the ISO Certification of the diary
processing units in Wayanad, Kerala. Six
dairy units are included in this project and
hopefully by the end of August all the units will be
under ISO 22000 Food Safety Management System
Certification. Among the six units, four units are chilling
units, which does the chilling and storing of milk. The other
two units are processing units in which the milk is
processed into homogenized and toned milk and products
like curd, ghee, buttermilk and more.
Expanding with Time
From this year the company has decided to involve more on
ISO certification starting with the dairy units in Wayanad
and further progression into southern and northern part of
India.
A bunch of young enthusiastic and qualified certification
officers are the major strength of INDOCERT. It has a
separate team formed for ISO certification as the company
has more than 500 clients under various certification
services. The next step is to follow up on the clients for
taking up ISO certification.
We consider our
challenges as opportunities
and works for it
““ ““
Mathew Sebastian
Co-founder & Executive Director
™
27|July 2018|

30. hese days everyone is into competition,
Teveryone wants to become the winner. Everyone
has multiple choices. Everyone wants
everything but in a smooth manner, they want to keep
themselves away from the risk factor, reason being, the
doubt of being unsuccessful. They then come across lot
many questions, such as-What if I fail? What if I don’t
get opportunities?
Success is the thing which is always wanted by everyone
but it comes with some amount of risk. In case if
someone wants to establish a business or purchase any
car, get admission in some school, What will that person
look for?- Perfection and Quality.
This is a natural human tendency that we will always
check each and every aspect of that particular product,
be it anything and after verifying and coming to
conclusion of it being trustworthy, we make the decision
of purchasing that.
Our ultimate goal before buying anything is satisfaction
on using it. Now, this satisfaction will come when our
desires, wishes are fulfilled which ultimately asks for the
quality, perfection. Inshort, the quality is what that
matters the most.
What is meant by Quality?
Being fair is a quality, and then is it that being dark is not
a quality? The items that are fair in color such as milk,
rice are quality and not tar? Therefore, quality is nothing
but perfection.
The important aspects of quality are-
1) Perfection.
2) On time delivery.
3) Cost effectiveness.
4) Consistency.
5) Continual Improvement.
And all these aspects ultimately lead to cutomer
satisfaction. Customer Delight has replaced customer
satisfaction these days. Quality includes product quality,
service quality. For continuous and ongoing results,
system has to be developed. Hence, quality system
comes into picture.
ISO 9000- is a Quality System Standard.
ISO- International Organization for Standardization.
In every industry, business requires to maintain a certain
system. ISO was introduced in 20th century to the world
and later in 1987 started in India as well. Before, every
county had their own system for carrying out their
business. So, for the business to take place globally, a
common system had to be introduced. Hence, the era of
ISO 9000 began.
SYSTEM QUALITY ASSESSORS provides ISO
consultancy and Certification services to: -
• Constructions and builders, Food industries
• Service Industries , Financial Organizations, Jewelry
shops
28 |July 2018|
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31. About the Author
• Engineering companies, Chemical, rubber, plastic industries, Transports
• Colleges ,educational institutions, Service Sectors, Agro based Organizations
• Software Companies
• Govt and Semi Govt offices and Organizations
• Any type of industry / business organization
SERVICE PROFILE
Implementing Quality management
Continual Improvement
Quality Systems
ISO 14000, ISO 22000 , ISO 18000 (OHSAS), ISO 20000,ISO 27000, ISI, CE MARKING, SOCIAL
ACCOUNTABILITY(SA 8000), NACC, NABH, NABET, NABL ,SIX SIGMA, HALL MARK,IATF 16949.
PRASHANT NIGHWEKAR, CEO of
SYSTEM QUALITY ASSESSORS is a faculty
to provide consultancy services for Quality
system, ISO 14000, ISO 22000, ISO
18000 (OHSAS), ISO 20000, ISO 27000,
ISI, CE MARKING, SOCIAL
ACCOUNTABILITY(SA 80000), NACC,
NABH, NABET, NABL, SIX SIGMA, HALL
MARK, IATF 16949.
Prashant Nighwekar
CEO
EXPERT’S VIEW
™
29|July 2018|

32. The International organization for standardization
(ISO) and the International electro technical
commission (IEC) form the specialized system for
worldwide standardization. National bodies that are
members of ISO or IEC participate in the development of
international standards through technical committees
established by the respective organization to deal with
particular fields of technical activity. ISO and IEC technical
committees collaborate in fields of mutual interest. Other
international organizations, governmental and
non-governmental, in liaison with ISO and IEC also take
part in the work.
Established in May 2011, IQCS Certifications is one of the
fastest growing conformity assessment body compliance
with ISO 17021-1:2015 and accredited certificates by
multiple International accreditation boards like JAS-ANZ
(Joint accreditation system of Australia - New Zealand);
ASCB (UK); DAC (Dubai Accreditation). IQCS is having
experienced professionals, helping organizations to achieve
excellence and world class competitiveness through the
application of standalone or integrated national and
International standards certifications. IQCS accredited
certificates are recognized worldwide which helps
organization to get global recognition for their product and
services.
The Lead Auditor of IQCS
Navin Kortikar is the CEO at IQCS India Pvt. Ltd. After
completing his graduation degree in production engineering
by holding an outstanding academic record, Navin has done
multiple qualifications related to auditing.At the beginning
of his professional career, he had worked as an executive in
quality assurance with ‘west coast saw pipes limited’- a
Jindal organization. Later on, Navin moved onto
International Certification Services(ASIA) Pvt.Ltd, where
he was a station manager.
Before the inception of IQCS, he worked at British
Standards Institution (BSI) as a Client Manager and
Manager of Business Development in the western region of
India. He is well-known as a lead auditor, who is
responsible for complete operational, third party
certification activities and conducts ISO audits. With an
experience of over twenty years in this field, he is providing
certified training programmes for internal audit, six-sigma
and so on.
IQCS Accredited Certificates for Product and Services
Recently, an independent, reliable and professional
inspection, testing and calibration facility has been
established to cater the growing needs of the manufacturing
and service industry. IQCS is the leading organization
which is continuously and honestly providing
improvements to clients. IQCS Technologies will undertake
certification of the product as per CE Marking and will
provide support and arrange to test the product by
accredited notified body in conformance with CE directives.
Some of the few mentionable service factors are:
Quality Policy
Institute of Quality Certificate Services (INDIA) are
committed to provide value added certification services to
the customers to enhance their capability and to achieve
best performance in their marketplace.
Procedure for certification
Confirm or adjust audit programme and appropriate audit
follow-up and surveillance activities including frequency
and duration. Special audits must also be taken into
consideration.
IQCS
A Conformity Assessment Body Improvising
the Quality Certificate Services
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33. Impartiality Policy
IQCS understands the importance of impartiality in
carrying out its management system certification activities
and manages conflict of interest and ensures the objectivity
of its management system certification activities. IQCS has
also carried out business risk analysis and is implemented
within IQCS.
IQCS provides various different registration services among
them which includes are Quality Management System (ISO
9001:2015), Environment Management System (ISO
14001:2015), Food Safety Management Systems (ISO
22000:2005) / HACCP, Information Security Management
System (ISO 27001:2005), Occupational Health
management system ( OHSAS 45001:2018), Energy
Management System (ISO 50001:2011),CE Marking, Third
Party Inspection Services, Welder Qualification &
Personnel Certifications, Quality System – Medical Devices
ISO 13485 and Social Responsibilities Audit
The Stable Structure and Consistent Progress
Due to standardization & improvements, organization has
sustained by accepting opportunities for continuous
improvement. By focusing on the relationship between the
business goals and operational process, risk based
certification, IQCS helps its clients to mitigate risk, increase
their ability to
meet objectives,
and enhanced
stakeholders trust in their
company. Understanding and
finding solution to the customer’s
strategic challenges through a tailored
approach and effective evaluation is the
cornerstones of IQCS India.
Today the organization has matured into a sound and viable
business, expanding the geographical areas of operation in
India. They have achieved this by having a very stable and
experienced team, who continue to seek and develop new
products and new markets. It also takes a true partnership
approach to certification to provide inputs on operational
processes that are most crucial for business success. At
meetings it provides effective improvement points that
result on client’s organization.
Future Audit Strategy for Client’s Satisfaction
IQCS is currently working on some of the majors projects
that includes Agriculture & Fishing, Food products, Textile
products, Leather products, Wood Product, Paper product,
Printing Chemical, Pharmaceutical, Rubber Product,
Plastics product, Concrete, Cement, Fabricated metal
product, Machinery, Equipments, Electrical, Electronics,
Hotel, Restaurants, Information Technology, Trade,
Engineering services, Public administration etc.
While talking about the future advancement of the
company, Navin mentioned “IQCS main objective is to
achieve complete clients satisfaction by improving
documentation, audit strategy and providing training
programme to employees.”
Without standardization and
continuous improvements; business
organizations cannot achieve their
goals and operational processes
““ ““
Navin Kortikar
CEO
™
31|July 2018|

34. Omnichannel Agent
and Customer
Engagement Solutions
Simplify and personalize the customer experience,
empower agents and achieve business success
with one workspace for all channel interactions,
application integrations, and CX reporting.

36. Nowadays, the quality standards are undergoing a
paradigm shift with the evolution in the industries.
This evolving trend is highly impacting the ISO
standards which routinely undergo revisions. Most of the
ISO standards are shifting to the more standardized format
and the main reason behind this standardization is the
alignment of all systems together to manage other systems
and operations meticulously. The well-known researchers
have also indicated that various revisions in these standards
have built the high-level adaptability among the
organizations which boosts their customer’s confidence in
their products and services.
One such trustworthy name in the ISO certification industry
is Quality Control (QC) Certification, which is a pioneer
in ISO Certification services, QC certification having
accreditations for ISO 9001, ISO 14001, OHSAS 18001,
ISO 22000, HACCP, ISO 20000, ISO 27001, ISO 13485,
ISO 29990 and ISO 50001 standards. The company was
established in 2010 with a clear aim to provide the finest
solutions to the global market place in terms of quality of
services by continually improving the process and
management system.
About the Expert and Dynamic Leader
Brijesh Kumar is the Founder & CEO of QC Certification
who works as the Lead Auditor for ISO 9001, ISO 27001
and ISO 29990 management standards. Brijesh also works
as a Senior Consultant for the implementation of IMS, ISO
27001, SA-8000 and other various certifications services.
He has also provided the consultancy for the diverse ISO
standards like ISO 9001, ISO 14001, OHSAS 18001, ISO
29990, SA 8000, etc. He has an in-depth knowledge of ISO
17021 standard due to which the company is spearheading
and achieving the peak objectives to expand the business.
Brijesh took his first step to initiate the ISO Certification
business in 2008 with blessing of his father R. K. Verma &
mother Bhanmati, with the technical support of his mentors
K.K. Gogia and Vijay Kumar who both have a robust
experience with the various industrial houses.
It is always believed that behind every successful man there
is a strong woman who assists him throughout his journey.
Likewise, Brijesh’s wife Lalita participates equally in the
overall management and works as the motivating force to
run the successful business. Brijesh not only provides
certification services to the various ISO standards but also
promptly contributes to the Corporate Social
Responsibilities.
Providing Different ISO Certifications
QC Certification is renowned for providing ISO Standards
Certification, Trainings and Auditing Services for the varied
standards such as ISO 9001, ISO 14001, OHSAS 18001,
ISO 22000, HACCP, ISO 27001, ISO 13845, ISO 16949,
ISO 29990 and ISO 50001. The company has successfully
certified all types of industries including Education,
Trading, Manufacturing, Servicing, Government as well as
Semi-Government, and the MNC companies.
The keystones of QC Certification embrace the ethical,
impartial assessment and on-time service delivery to its
clients. Working with the diverse clients has always assisted
the company to stay on the verge of success. The most vital
element of the company is having 60+ rich experienced
auditors located across India with which QC Certification is
leading the ISO certification era.
The Journey of QC
QC Certifications initiated their journey from certifying a
small company of ten people. QC has now plunged to the
greater heights by holding a capacity to certify various
MNC and Corporate organizations. The company is
accredited from UASL, UK for providing various ISO
QUALITY CONTROL CERTIFICATION
Committed to Provide Global
Assessment and Certification Services
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37. management standard certifications. Having worked with
multiple clients, the company fetched numerous
opportunities to surge its success graph with which it is now
spearheading with seven overseas associate offices in the
Kingdom of Bahrain, Saudi Arabia, Malaysia, Iran, Qatar,
and South Korea. The journey of QC was always engaged
in certifying small and micro SME, corporates, MNC and
Government department in India.
The company has been achieving various targets with its
expert team of auditors who has a vast experience of
various ISO management standards such as ISO 9001,
OHSAS 18001, ISO 14001, HACCP, ISO 20000, AS 9100,
ISO 50001, etc.
Developing Customer Satisfaction
QC Certification has certified the renowned Advanced
Training Institute (ATI), Chennai for ISO 29990:2010
standard which is India’s first Government ATI and also got
awarded with the Unique World Record for the same. The
similar certifications have also been given for ATI-Kanpur,
ATI-Mumbai, ATI-Dehradun, and NVTI-Noida. QC
Certification has recently received new award from India
Book of Records.
Thus, the prime motto of
QC was always to deliver best
services to its clients and this
motto has led the company to create a
supreme level of satisfaction among its
clients. While speaking on their best customer
experience till date, Brijesh shares, “We provide
certification and auditing services to one of our clients
in Noida and the client was very happy with our ethical and
impartial assessment report. On the basis of our assessment
report, they got registered with Kodak, the USA against
their strict international norms.”
The Future Advancements of QC Certification
QC Certification has worked on international projects
which include Dhaka FM Limited (Bangladesh), Japan
Overseas Corporation (Japan), Cronos (Germany), B’ORZE
Inc. (USA), and Aveo Engineering Group (Czech
Republic). The company is also working on a web-based
portal for the paperless and hassle-free service. It is looking
forward to develop mobile applications and is also planning
to add Products Inspection services in the coming years.
www.qccertification.com
We certify
your quality
““ ““
Brijesh Kumar
Founder & CEO
™
35|July 2018|

38. oday, technology will help companies to extend their quality efforts to external stakeholders It is acquiring
Tprofound knowledge with respect to quality management in organizations which is on the rise. There exists an
increased requirement for quality in all industry sectors. The organizations and professionals are contemplating
on the tools and techniques of QM like never before. Let’s have a look at the some of the significant trends that are
offering the much needed competitive edge to organizations and impacting all the quality initiatives to make them gain
momentum in future.
Supplier-Specific Quality Standards of the Highest Levels
To face the brunt of many problems and higher-than-expected costs, processes and tools are linked to supply chain
management. These problems might be resolved skillfully by implementing supplier-specific quality standards that are
stringent and identifying the issues in time and but easily applicable. These standards are promised to go a long way in
reducing the risks linked with the uncertainties in an organization’s supply chain management.
Higher Consistency in Work Processes
The companies of now that are across the globe, have understood the importance of replacing redundant and ad hoc
Innovative
QualityManagement
TrendsforallIndustrySectors
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39. work practices. They are combining more consistent
processes for ensuring reliable and accurate knowledge
transfer. This ensures that the awareness gained from a
specific resource influences a measurable quality metric
positively. It is also being transferred to all other existing/
new resources that may be taking over the ultimate
responsibility. An organization’s quality management is
creating positive impacts for customer satisfaction along
with increasing their bottom-line. These work processes
also involve changes across the structure, culture, system,
and resources of any setup. After all, they usually take a
long time to showcase their benefits.
Consistent and Continuous Evolutions in Quality
Management
Quality management is determining all departments,
designations and positions alike. The quality resources and
processes are being radically integrated into various
modules of project management for the effective
development of novel and innovative ideas. Nowadays, in
order to lead these forward on the path to success, the
quality templates, processes and clear tools are forming the
backbone of different projects.
Continuous Business Growth
Six Sigma is a key factor for improvement in business
processes which is complementing the impact of Lean
principles. More often, the time and costs that is required
for supporting Six Sigma is much lower than the values
produced, thereby making it a comparatively less expensive
to implement quality metric. It delivers measurable, instant
improvements which is surely the right way to go.
™
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EDITOR’S VIEW

40. Quality Departments Opting for Strategic Quality Planning
Presently, several quality related initiatives like lean, kaizen, ISO registration, Six Sigma and others in their
strategy planning processes are being unified by the quality departments and professionals. Being accountable for
all results, Six Sigma and lean professionals are spending great time in developing the right quality initiatives.
Further, they are linking each one of them to chief strategic imperatives developed by their QM teams.
Value to Supply—Quality Management is Everywhere
The concept behind quality management is being extended much beyond manufacturing floors; they are spilling
into the entire value chain. All the processes from finance to warehousing that stand in between the supply chain
management tasks and processes are being built upon quality management principles and are becoming an
expectation, rather than an exception. The companies are striving hard to meet QM demands for retaining their
competitive edge with customers increasing demand for effective quality management processes and systems.
Social Equity and Environmental Sustainability
The business world is pushing for continuous improvements with respect to social equity and environmental
sustainability; ISO is taking notice too. In other words, ISO is modernizing and evaluating its standards for
aligning with evolving market expectations and addressing the results of all ongoing research. With specific focus
on social and environmental impacts, the ISO is encompassing the smart quality management systems with the
approaches that is existing within it and are likely to play a significant role in economic growth.
Quality management well set to dominate the future economy by being positively impacted by various
organizations. In the years to come, it is expected that all industry sectors will be governed by this combination of
project management and quality principles. Even the small business organizations are handling innovative project
management approaches, especially with regards to their structuring, processing, implementation and management
of Six Sigma, are likely to reap maximum benefits.
38 |July 2018|
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42. he sheer prominence of standardization across the
Tglobal business has increased manifolds in today’s
competitive market. Standards, certification,
testing, and accreditation are some of the measures to
minimize costs, enhance productivity, and to access the
untouched territories. As company’s tie-up with
international business houses to expand their footprints, it’s
imperative that the quality standards should be the same so
that businesses can be measured the same way. With the
influx of global business growth, coupled with a growing
consumer concern for business transparency, the need for
having a standard compliance is the need of the hour.
Organizations are embracing ISO certifications across the
world in order to gain the trust and confidence of the
customers.
Vektors is a prominent name in the ISO certification market
which has been in the business for over a decade. As a
leading provider of conformity and compliance-based
solutions, the company is committed to deliver innovative
business excellence solutions and quality certifications.
Delivering customized and tailored learning solutions are
the forte of the company and its global presence has
assisted them further to improve their services, gain
expertise, and to meet niche customer’s requirements. The
company assists organizations to achieve quality
certifications for their products, facility, and services by
improvising management solutions.
Vektors has evolved as a major player in the Indian ISO
certification market. With a pool of talent comprising of
industry-specific experts and standard specific auditors, the
company has successfully cemented itself in delivering
result-oriented consulting solutions. It offers quality
certification consulting for ISO 9001:2015, 14001:2015,
22000:2005, 27001:20013, QMS, EMS, OHSAS, HACCP,
and CE marking to name a few.
An Insightful Leader & a Seasoned Entrepreneur
Shekhar Khirwar is one maverick business leader who has
been instrumental in building a stringent platform to deliver
innovative quality certification solutions. As the Founder
and CEO of Vektors, Shekhar is a seasoned trailblazer
having fifteen years of professional experience managing
different key positions. In his pursuit of providing
quality-driven services, he left his management-level
position from his previous company and Co-founded ‘The
Connoisseurs’ in 2003. Much later in 2009, he founded
Vektors and still continues to expand the horizons of his
entrepreneurial journey. Organizing the business approach,
delivering as per the needs and expectations of the clients
and reaping the benefits through an effectively controlled
management system are the key areas where Shekhar
utilizes his expertise and business acumen. Advocating
honesty and professionalism, Shekhar has always been a
frontrunner in verifying the evidence of the compliance to
match the international standards, rather than just providing
the certifications.
Current Scenario of the Certification Industry
The ISO certification market is witnessing a gradual
transformation in terms of standards and management
systems. The growing awareness among the organizations
is another factor which is driving the transition. This further
helps in fishing out the unethical assessment bodies which
offer ISO certificates without performing audits or checking
the compliance report. These developments have assisted
the ISO certification market to boom and the company is
quite hopeful and enthusiastic about the future market.
USP of Vektors
‘Demystifying standards, simplifying implementation and
VEKTORS
A Next-Generation Specialized ISO Certification
and Business Solutions Company
10T
H
E
MOST VALUABLE
ISOC E RT I F I CAT I O N
C o m p a n i e s
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43. leading a holistic approach to meet & deliver the business
excellence and quality goals’ is the success mantra of the
company. Having a huge team of experts, consultants,
trainers, and auditors have enabled Vektors to deliver
holistic business excellence solutions to the esteemed
clients.
Pursuing Excellence by Overcoming Obstacles
Organizations getting certified without actually showing the
evidence of compliances pose a serious challenge to the
ISO certifications providers. An unethical ISO certificate
fails to serve the real purpose of achieving intended process
results. However, on the brighter side, a majority of the ISO
standards have been revised in the areas of processes, risk,
and opportunity assessment. These changes have led to a
steady increase in the market size in terms of revenue.
Game-Changing Services – Enriching Customer
Satisfaction
Delivering optimum quality services and customized
solutions to the clients has been the mainstay of Vektors. In
2014, despite interpretation challenges and obstacles, the
company managed to provide ISO 13485:2012
certifications to a client from Dubai for a medical device.
As the CE mark
was a mandatory
requirement for a product
to be sold in the EU region,
the client appreciated the quality,
commitment, and competence of the
team –Vektors. Some of the other
mentionable certifications offered by the
company are ISO 13485:2016, ISO 45001,ISO
31000:2009, BRC, NABH, NABL, DHSP, Organic
certifications, etc.
The Propositions for Future
In order to tap the unexplored zones, the entity is planning
to invest in resources which can assist in expanding the
scope of the company. It also aims to improvise its current
services and offer better customized and tailored services
which will be suitable for everyone. Innovative approach
and offering value-added services are the other key areas
where the company intends to work upon to play a major
role in the certification market.
VEKTORS brings in high-level
of expertise to simplify & demystify
ISO standards for certifications and
business excellence solutions
““ ““
Shekhar Khirwar
Founder & CEO
™
41|July 2018|

44. Iwas at an event in San Francisco in 2014, when I
heard a piece of advice that stuck in my mind ever
since. At the time, when I considered the advice, I
really wasn’t sure whether I was actually following it.
However, since then, I have come to understand the
significance of it. The speaker said, in relation to choosing
what you work on:
“if you’re going to climb a mountain, make sure it’s the
right one”
You spend much of the best part of your early life trying to
understand yourself well enough to find the right mountain
for you. You look for indicators; subjects you like at school,
mentors whose advice particularly resonates, which exams
you do well in, the clubs you join at university, the career
paths of those more senior than you in our first job. But it’s
hard – I rarely come across people who really have the
conviction to absolutely know their mountain to climb
through forward looking indicators alone.
I started my career as an engineer. I joined a world leading
Engineering and Project Management company which took
me to projects in London, the US and the Middle East. I
worked on some of the largest and most cutting edge mega-
projects in the world. I quickly became a chartered civil
engineer and project manager and it seemed like I was
destined for a long and successful career in the industry.
However, I wasn’t happy. Despite all the indicators pointing
in a positive direction, I knew something wasn’t right.
It was then that I got a call from my brother, to ask for help
on a little project he was working on with some teacher
friends of his. Fast forward a couple of years and I had left
the Middle East, left my career, and founded a company
called Pobble that would go on to change the lives of
thousands of children all over the world.
Now, every indicator would have told me that this was a
risky, even crazy thing to do! In fact, the next 6 years that
bought me to now, have been the most wonderful, painful,
challenging, and rewarding years of my life.
Entrepreneurship is truly a rollercoaster ride! When I reflect
on that decision point 6 years ago though, it would have
been impossible to have rationally decided to leave
everything and start on a new path – I just knew in my gut
that I had to do it!
6 years on I look back on that piece of advice and realise
that I did pick the right mountain to climb. And there’s one
indicator that I see above all else that convinces me that this
is the case. The fact that I didn’t give up. When you are
working on something that truly aligns with your passion,
every challenge is just the next one to overcome as you
progress along your journey to achieving your mission,
giving up just isn’t an option!
I’m often asked about the secret to successful
entrepreneurship and I say two things; focus and resilience.
When you are doing something that you love and that you
believe in, no matter what the challenge, you keep going
and make it happen. You keep going, when others would
just give up. Also, despite all the chaos and challenge, you
find the way to focus on taking the next best step forward in
a sea of uncertainty. When you have the clarity of knowing
where you are going on your journey you are able to focus
on the right things.
42 |July 2018|
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45. When I meet with new ideas
and startups, it’s relatively easy
to verify the market, the need and the
solution – but much more important in
my opinion is the reason for the founding
team to be doing what they are doing. If this
project aligns with their life’s mission, their
“mountain”, then no matter how hard the
challenge is, they will find a way to create the
best path forward. Maybe they’ll fail for the many
other reasons that startups fail, but they have the best
chance if they have that personal commitment and
passion to achieve success.
Pobble has won many awards, gained significant
investment, and continues to attract fantastic partners.
However, at the end of the day all these things are
by-products of one thing; every member of our amazing
team has an incredibly strong belief in our mission and is
passionate about giving teachers tools that will make their
life easier and inspire and engage their children to make
writing ridiculously exciting for them in school! Without
this passion and our commitment to climb our mountain,
none of this impact or achievement would be possible.
About the Author
Jon Smith is founder and CEO of Pobble. It is
an award winning, edtech venture that gives
children an audience for their work via a global
classroom wall. Being an education-tech
entrepreneur, he has an extensive experience in
developing and implementing business strategy,
building and leading organisations and delivering
some of the world’s largest and most technically
challenging construction projects. Jon is a ICE
Chartered Civil Engineer, a PMI certi ied Project
Management Professional and holds a Six Sigma
Yellow Belt. He completed his MEng from Oxford
University and an MBA from London Business
School
JON SMITH
Founder & CEO
Pobble
EXPERT’S TALE
™
43|July 2018|