Intertek provides consulting and training services in Egypt, including IWCF, IADC, technical, health and safety courses. It has over 36,000 employees in more than 100 countries, and generated over $2 billion in revenue in 2012. Intertek Egypt offers various classroom training programs as well as safety coaching, safety culture assessments, and competency assurance programs using drilling simulators.

1. Consulting & Training | Egypt
Catalog

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Block 47 Street No. 270, Maadi, Post Code 11717 Cairo, Egypt.
`
Phone: +2 (02) 2702 68 80, +2 (02) 2703 24 45, +2 (02) 2702 51 59
Fax: Ext. 109
Facts about Intertek:
o FTSE 100 company in
the Support Services sector
o Market capitalization at £5 billion
o Revenue generation of
over £2bn in 2012
100
More than
Countries
More than
Laboratories
and offices
1,000
38,000
People

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CONTENTS
CONTACT DETAILS & INTERTEK STREET MAP 03
OUR VISION FOR CLIENTS 04
INTRODUCTION 05
INTERTEK GLOBAL SERVICES 07
CLIENT LIST 08
INTERTEK C&T SERVICES 10
IWCF AND IADC COURSES 11
OUR DRILLING SIMULATORS 12
TECHNICAL COURSES 13
HEALTH, SAFETY AND ENVIRONMENT [HSE] COURSES 14
SOFT SKILLS COURSES22 22
SAFETY COACHING 24
SAFETY CULTURE ASSESSMENT 25
COMPETENCY ASSURANCE PROGRAM 26
RigCAPTM
27
WellTRAINED™ 28

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CONTACT DETAILS
Intertek Consulting and Training Egypt
Street Address: Block 47, Street No. 270 – Post Code 11717 Maadi. Cairo
`
Phone: +2 (02) 2702 68 80, +2 (02) 2703 24 45, +2 (02) 2702 51 59
Fax: Ext. 109
Mobile: +20 10999 2924 3
For more information please visit www.intertek.com
www.intertek.ae
North Africa - Country Manager Kassem.wahid@intertek.com
Sr. Business Development Tarek.eltohamy@intertek.com
Training Manager Reham.Sayed@intertek.com
INTERTEK STREETMAP

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OUR VISION FOR CLIENTS
Clients say we have developed a relationship which has demonstrated
value by helping them to:
• Manage risk;
• Inspire and develop their people to ensure their success;
• Grow and sustain their business;
As a result they want to continue to partner with us.
Our innovative technical training and consulting services are designed
around a continuous quality improvement process, to ensure all issues
relating to how people perform work to deliver productive and safe work
outcomes are considered;
We will work with you to develop the culture to deliver your productivity
and QHSE goals;
We believe productive and safe work places are dependent on people
knowing, understanding and having the confidence to work within the
organization’s vision and systems;
Our success is determined by delivering what we promise as key
improvement measures for your business, and, as a result of these
outcomes, become your trusted advisor.

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INTRODUCTION
Intertek is a leading provider of quality and safety solutions serving a wide
range of industries around the world.
From auditing and inspection, to testing, quality assurance and
certification, Intertek people are dedicated to adding value to customers'
products and processes, supporting their success in the global
marketplace.
Intertek has the expertise, resources and global reach to support its
customers through its network of more than 36,000 people in over 1,000
laboratories and offices in more than 100 countries around the world.
Our journey in Egypt started in 2002 when Randy Smith Training Solutions
started operations in Zamalek. We were focused on technical drilling
training and behavioral based safety training. Randy Smith Well Control
training is recognized as the premier offering in the industry, and it is
lauded for its multi-phased approach. We provide quality, consistent well
control training, personnel audits and equipment audits for drilling rigs, as
well as additional well control training for drilling engineers and rig site
supervisors.

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Then in 2009 Moody International acquired Randy Smith Training
Solutions to expand its technical services and utilize the vast experience.
Moody is a leading worldwide provider of quality and safety services to
the global energy industry. It also provides systems certification services
to the manufacturing, construction and service markets. Moody is
headquartered in Haywards Heath, UK, and employs approximately 2,500
people in over 80 offices and 60 countries. Moody was owned by
companies controlled by Investcorp Securities Limited, and the
management of Moody.
Finally in March 2011, Intertek acquired Moody International. The
Acquisition offers significant benefits for and opportunities to the
Company, including:
 Becoming a leading provider of quality & safety services for the
global energy market
 Creating a global platform for the provision of Industry Services,
extending existing EU and North American positions
 Extending the depth of the service portfolio for energy assets,
processes and products
 Becoming a global player in systems certification
 Increasing revenue diversification for Intertek
"Moody and Intertek are a perfect fit. We can offer our world class
technical inspection, consultancy and training services to Intertek's clients
and we will benefit from the Intertek expertise in providing quality and
safety services to existing, and often ageing, energy assets.
TIMELINE

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INTERTEK GLOBAL SERVICES
ONE INTERTEK
• Many different industries but still 'one' united company
• Supporting customers through integrating our knowledge and
resources across our business lines
• A complete package of services seamlessly under a single
'Intertek brand‘
• Using common operating platforms across many of our business support
functions (HR, IT, Accounting)
• One company, one brand – Valued Quality. Delivered.
Strategy Units
Commodities
Industry
Products
Global Business Lines
Cargo
Analytical Assessment
Agriculture
Minerals
Government and Trade Services
Industry Services
Exploration & Production
Chemicals & Pharma
Business Assurance
Food
Softlines
Toys & Hardlines
Electrical
Transportation Technologies
Building Products
Wireless
What we do
Testing
Inspection
Certification
Auditing
Outsourcing
Advisory
Training
Quality Assurance

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CLIENT LIST
 ABB
 ADES
 Agiba Petroleum Company
 Arpu+
 ASCOM
 Arabian Cement (ACC)
 Atwood Oceanics
 Badr Petroleum Company
 British American Tobacco
 British Gas (Bg)
 Belayim Petroleum (Petrobel)
 British Petroleum (Bp)
 Centurion
 Cocacola
 Challenger
 Chaseapeake
 KJO
 Lafarge
 Maersk Drilling
 Nabors Arabia
 National Drilling Company
 National Drilling Co. (NDC)
 NLSupervision
 PepsiCo
 Petro China
 Pharaonic Petroleum Company
 Petroleum Marine Services
 Pride International
 ProServ.
 Rashpetco Petroleum Company
 Rexam
 RWE Dea

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 Dalma Energy
 Diamond
 East Ziet Petroleum Company
 EAPQ
 Ericsson
 Egyptian Drilling Company
(EDC)
 EGAS
 ENSCO
 GDI Qatar
 GPN
 GUPCO
 Sabic
 IEOC
 Khalda Petroleum Company
 Kuwait Energy Egypt
 Saipem
 Sakson
 Saudi Aramco
 Sapesco
 Schlumberger
 SeaHarvest
 Shelf Drilling
 Shell
 Sino Tharwa
 TransGlobe
 Triangle Group
 UGDC
 Weatherford
 West Bakr
 Wintershall
 ZADCO

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INTERTEK CONSULTING & TRAINING SERVICES
1. CLASSROOM TRAINING
2. Safety Coaching 3. Safety Culture
Assessment (SCA)
1 CLASSROOM TRAINING
1.1 IWCF & IADC Courses
1.2 Technical Courses
1.3 Health Safety & Environment
[HSE] Courses
1.4 Soft Skills Courses
4. Competency Assurance Programs
4.1 RigCAP™
4.2 WellTRAINED™

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1. CLASSROOM Training
1.1 IWCF AND IADC COURSES
Well control problems can cost time, money and a company’s reputation.
Intertek Consulting and Training offers introductory, fundamental, and
supervisory courses for these Well Control certifications.
IWCF “Levels 3 / 4”
Surface
Driller and supervisory level well control
training for rotary drilling for surface and/or
subsea stack. Theoretical and practical course
providing candidates with an understanding of
pressure control methods relating to the
various well control operations.
Includes: Kill Sheets, Gauge Exercises, Well
Control Formulas, IWCF Certification
Delivery Methods: Simulations, Exam,
Interactive Classroom Instructions
5 Days
IWCF Combined
Surface/Subsea
The Drilling Well Control course provides
the knowledge and practical skills necessary
to apply safe well control practices in surface
and subsea installations. Participants
complete the International Well Control Forum
(IWCF) Drilling Well Control exam. The
international accreditation is globally
recognized as industry best practice.
5 Days
IWCF Well
Intervention
The course is designed to enhance the
understanding of the fundamentals of well
intervention that can be applied at most well
services operations, and to prepare
candidates for IWCF testing. In addition.
5 Days
IADC Well CAP
&
IADC Combined
Surface/Subsea
Introductory, fundamental, and supervisory
level well control training for surface and/or
subsea stack, drilling, workover/completion or
combined workover/completion, wireline,
snubbing, and coil tubing as well as WellCAP
PLUS
Target Group(s): Rig crews and Supervisors
Sample Content: Case studies, Well control
formulas, IADC Certification
Delivery Method(s): Simulations, Exam,
Interactive classroom instruction
5 Days
DurationDescriptionCourse

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IADC Well
Intervention
Theoretical & practical course providing
Participants on the operating or supervisory
levels with an understanding of pressure
control methods relating to the various well
servicing operations, and to prepare
candidates to IADC testing.
5-7 Days
OUR DRILLING SIMULATORS
We have 6 Drillsim Simulators 50 & 20 at Intertek Egypt.
This compact simulator comprises four miniature consoles and a laptop
computer which can be hand-carried to any location and is suitable for
'check-in' airline transportation. It is compatible with International Well
Control regulations IWCF-Well/ Cap regulation IADC and can be used for
training rig crews and drilling personnel at the well site or classroom. Both
the keyboard and mouse controls, provide user-friendly tools for the
instructor. In addition to drilling facility the DrillSim has the capacity as
integrated simulator to train personal in work over in all aspects & cover
all requirements of operations

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1.2 TECHNICAL COURSES
Focuses on the different technical aspects of the drilling industry and
delivered with a strong focus on clients operating conditions
High Pressure High Temperature (HPHT) 2 Days
Stuck Pipe Prevention 2 Days
Volumetric Stripping 2 Days
Advanced Vibration Analysis 3 Days
Upstream Pet. Economics 3 Days
Fundamental Drilling Practices 3 Days
Rig Mathematics 3 Days
BOP Equipment 3 Days
Advanced Boiler Management 3 Days
Gas Turbine Failure 5 Days
Gas Drying Sweeting and Processing 5 Days
Gas Treatment Processes & Gas Dehydration 5 Days
Mechanical Failure Analysis 5 Days
Vibration (BASIC) - (Advanced) 5 Days
Relief System API 520 – 521 5 Days
Corrosion Control in Production / Process OPS. 5 Days
Cased – Hole Logging 5 Days
Sucker Rod Pumps 5 Days
Well Integrity Management 5 Days
Advanced Drilling Practices 5 Days
Directional Drilling 5 Days
Deep Water System 5 Days
DurationCourse

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Casing Seat 5 Days
Casing Design 5 Days
Applied Reservoir 5 Days
Advanced Well Log Interpretation 5 Days
Advanced PVT Fluid Characterization 5 Days
Drilling Technology 5 Days
Horizontal Drilling 5 Days
Formation Damage 5 Days
Hydrocarbon processing plant Pre-commissioning,
commissioning and start up procedures
5 Days
1.3 HEALTH, SAFETY AND ENVIRONMENT [HSE] COURSES
Your employees needs to acquire enough knowledge to successfully
operate with causing harm to their own well-being and the surrounding
environment.
NEBOSH International
General Certificate In
Occupational Health &
Safety (IGC)
Over 13,000 people have
achieved this qualification since
2004.
The NEBOSH IGC meets the
academic requirement for
Technician membership (Tech
IOSH) of the Institute of
occupational safety & health
(IOSH - www.iosh.co.uk) and
Associate membership (AIIRSM)
of the International Institute of
Risk and Safety Management
(IIRSM - www.iirsm.org)
12 Days
NEBOSH International
Technical Certificate in
Oil Gas Safety (IOGC)
This qualification is designed
specifically for those with safety
responsibilities in the oil and gas
industry. It is the latest addition to
our portfolio of globally-recognized
health, safety, environmental and
risk management qualifications.
05 Days
DurationDescriptionCourse

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Basic Risk Assessment
Approved by IADC (DIT)
This workshop is designed to
identify the critical process of
assessing risks, becoming aware
of hazards and choosing control
measures.
2 Days
Advanced Risk
Assessment & Risk
Management
This course will enable attendees
to identify their role within the HSE
management system and how to
carry out semi-quantitative risk
assessment. The program will
also follow through the
implementation of corrective and
preventive measures.
3 Days
Accident Investigation Investigating requires developed
analyzing tools; this workshop
provides the tools necessary to
identify the root causes and run
the interviews effectively
1 Day
Permit to Work
Procedures
Rules and procedures are not
enough to create a safety culture.
Participants will learn the ‘Why’ of
using work permits then ‘how’ to
fill in the paper work
1 Day
H2S Awareness
Approved by IADC (DIT)
H2S is a smart silent killer. The
course is designed to help
understand the nature of the killer
gas and how to protect self
1 Day
Basic First Aid This is a customized First Aid
course which focuses on the
common injuries that occur in
heavy industries. A practical CPR
session ensures mastery of the
technique
1 Day
Advanced First Aid &
CPR (Approved ECSI)
Provide an advanced first Aid and
lifesaving knowledge, with deep
understanding of anatomy and
physiology of vital organs in the
body.
3 Days
First Aid & CPR/ AED
(Approved by ASHI)
ASHI Basic First Aid was created
to help students develop basic first
aid knowledge, skills, and the
confidence to respond. The
program is an excellent choice for
both the community and
workplace setting, and is
consistent with recommendations
of the 2010 National First Aid
Science Advisory.
3 Days

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Emergency Medical
Responder (EMR)
(Approved ECSI)
Formerly known as First
Responder this course is a 60 hour
program designed to teach the
student the skills needed to sustain
life and prevent further injury until
the arrival of Emergency Medical
Technicians. While EMR personnel
do not provide primary care to
patients being transported by
ambulance they may be asked to
assist during the transport of
critically injured or ill patients. This
course is also often required by
some industries for their safety and
response personnel.
05 Days
Scaffolding Safety Understanding scaffolding safety
can prevent a great deal of
incidents. Participants will be
introduced to the latest techniques
which comply with international
standards
1 Day
Manual Handling Lifting objects is a day-to-day
activity in heavy industries.
Employees know the safe way of
doing it to avoid occupational
illness and reduce absenteeism.
1 Day
Forklift Safety The Forklift drivers tend to acquire
a level of over-self-confidence that
can be dangerous to them and
other fellow employees.
Participants will become aware of
the best practices according to
international regulations.
2 Days
Ergonomics Long working hours requires a
strong knowledge of the correct
posture and adjusting the work
area to avoid injuries related to
poor working conditions
1 Day
Confined Space Entry
Approved by IADC (DIT)
Entry into a limited space is an
operation that should be run
efficiently. The workshop is
designed to help participants
become aware of safety
procedures regarding different
confined working areas as tanks.
2 Days
HAZOP Principles Understanding the potential
hazards of production, operation
facilities and its accessories,
equipment and safety devices.
1-3 Days

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Fire Safety Fire spread happens so fast with
devastating impact on the
worksites. This course will help
participants plan well in case of a
fire emergency and double check
that all needed equipment are
available.
1 Day
Basic Fire Fighting A critical course to help
participants think ahead and plan
effectively for the emergency of a
fire. A fire is extinguished faster by
a trained team.
2 Days
Advanced Fire Fighting This advanced course goes deep
in the components of fire and
introduces advanced techniques
to fight fire with confidence.
3 Days
Home & Office Safety Various Safety tips are introduced
in this course to help prevent
accidents at home and our office
spaces.
1 Day
Emergency Response
Plan
This course is designed to enable
participants to develop a solid plan
to deploy in case of emergencies
and know how to assign different
task to the emergency response
team members.
1 Day
Defensive Driving On-
Road Approved by
National Safety Council
Driving is a dangerous action we
do almost every day. This course
is designed to provide practical
tips for driving safely.
2 Days
Driving Defensive Off-
Road
Driving off-road has many risks
and dangers that may not be seen
by the untrained eye. This
workshop provides the skill set
necessary.
2 Days
Injuries Classification This course is important to first
aiders and doctors. Good injury
classification will help the overall
treatment process
1 Day
Rigging & Lifting
Approved by IADC (DIT)
We specialize at providing this
important course complying with
international standards as LOLER
and utilizing our professional
bilingual instructors. The course
includes strong theory and
practical applications. Participants
will focus on the at-risk behaviors.
2 Day

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Slinger & Banksman Lifting operations are so frequent
that they require experienced
slingers and banksmen.
1 Day
Crane Operator
Competency
This workshop is designed to
deliver the KPIs needed by crane
operators to lead the lifting team
and manage the technical issues
of cranes.
2 Days
Working at Heights
Approved by IADC (DIT)
Being safe at height is a must for
our workers. The surrounding
culture in the region impacts the
use of working at height
equipment negatively. This course
is designed to persuade
participants to use fall protection
equipment for their own benefit.
2 Day
HSE Induction New hires may have some
concerns when they first join the
industry. This course simplifies
what participants should be aware
of to avoid injuries and to
encourage them to have a good
start.
1 Day
Industrial Hygiene Industrial hygiene is the science of
anticipating, recognizing,
evaluating, and controlling
workplace conditions that may
cause workers' injury or illness.
This training is well designed to
help the participants To protect
the health and wellbeing of
employees by eliminating or
reducing health hazards that arise
from the workplace environment.
5 Days
Oil Spill Control Effective oil spill control and
preparedness requires personnel
who understand, and can perform,
a variety of preventive actions,
emergency response and incident
management functions. This
training is well designed to ensure
that these personnel are identified
and given appropriate
opportunities to learn and maintain
relevant knowledge and skills
Regarding Hazardous Materials,
Safety Spill Control and
Emergency Response Decision
Making in case of Emergencies.
1 Day

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NASP General Industry
(30 hrs.) NASP
Approved
After course completion, each
candidate will obtain the
followings:
Intertek Attendance Certificate
Certificate & Wallet Card from
IASP/ NASP
5 Days
NASP/ IASP (National/
International
Association of Safety
Professionals)
Advanced Diploma
NASP (National Association of
Safety Professionals) in USA and
its international branch – IASP
(International Association of
Safety Professionals) is a
nonprofit organization providing
safety training, safety certification,
training materials, and association
membership.
NASP is approved by The US
Department of Veterans Affairs as
a certifying agency; also NASP
(IASP) obtained recently the
approval of the United Nations
(UN).
NASP (IASP) certifications are
accepted worldwide and are
accepted by The US Federal
Government, State Governments,
Local Governments, and major
businesses and industries in USA.
5 Days
OSHA SCAFFOLD
COMPETENT PERSON
Each Year, more than 60 workers
are killed by falls from scaffolds,
about 1 in 5 of the fatal falls in
construction, Besides problems
with Planks & Guardrails, the main
causes of injuries and deaths on
scaffolds are poor planning for
assembling and taking them apart,
missing tie-ins or bracing loads
that are too heavy, and being too
close to power lines. Also, Falling
objects can hurt people below
scaffolds.
 OSHA says a competent
person must inspect
scaffold before each work
shift and after anything
happens that could affect
the structure. The
Competent person should
be trained in scaffold
safety.
 The Training course will
provide participants with
the essential knowledge.
3 Days

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IOSH Fire Fighting &
SCBA
The aim of the course is to provide
basic knowledge of Fire Fighting
Techniques and improve the skill
of using fire equipment.
2 Days
IOSH Managing Safely To provide the participant with the
necessary theoretical knowledge
and classroom simulation and
exercises to become proficient in
Management Safely according to
IOSH standards, while preparing
the participant, not only to
successfully pass the examination
of the training course, but also to
enable the participant to return to
his workplace and be able to
manage safety.
5 Days
IOSH Working Safely Working Safely is for staff from
any sector with no supervisory or
managerial responsibility. The
course provides grounding in the
essentials of health and safety so
that delegates gain an
understanding of why they must
"work safely".
1 Day
Chemical Handling
Awareness
Becoming aware of the chemicals’
risk is crucial to help participants
take extra caution when they get
in-contact with any chemical.
3 Days
Rig Pass “Basic level”
Approved by IADC
Meets IADC criteria for basic
orientation for new employees in
drilling. Introduces regulations and
safety tools utilized within the
industry.
Includes: HSE Awareness,
Permit to Work, IADC Certification
Delivery Method: Interactive
Classroom Instruction
2 Days
Rig Pass
“Advanced level”
Approved by IADC
An IADC accredited course to
provide comprehensive
knowledge to get familiar with the
drilling rig. This is a must have
course for any new hire.
5 Days

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Job Hazard Analysis
Approved by IADC (DIT)
This course is intended to teach
proper to provide and maintain a
safe and healthful work
environment for all personnel from
the hazards and prevent or reduce
the incidence and injuries to
protect them.
1 Day
Lock-out Tag-out
system
Approved by IADC (DIT)
The Lock Out/Tag Out procedure
is a system that is designed to
prevent the unexpected startup of
equipment or release of stored
energy that could cause injury to
employees by placing a lock
and/or warning tag on an energy
isolation device. This training is
designed to make participants
capable of recognizing equipment
and operations with inherent sored
energy, understanding the basic
principles of energy isolation,
utilize energy isolation devices
and identify supervisor’s roles and
responsibilities during the Lock
Out Tag Out process.
1 Day
Management of Change
Approved by IADC (DIT)
Management of Change, or MOC,
is a best practice used to ensure
that safety, health and
environmental risks are controlled
when a company makes changes
in their facilities, documentation,
personnel.
1 Day
Pressure Hazards
Safety
Approved by IADC (DIT)
Pressure is a very dangerous
hazard that can cause property
damage, injury and/or even death
in some cases. This training is
designed to make participants
capable of understanding
pressure safety principles, low
pressure hazard and vacuum
safety. Also understanding the
theory of covered vents and
railcars pressure relief valves in
order to perform enough
precautions to control the
pressure hazard.
2 Days

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1.4 SOFT SKILLS COURSES
The global market is increasingly challenging employees to acquire more
people skills every day. Intertek provides a unique blend of those must-
have skills.
High 5
[Hand injury prevention]
Approved by IADC
This interactive course target hands
injury in a new way. Participants
experience how it feels like to have
an injury by covering one hand with
tape and doing different hand tasks
.
1 Day
Stress Management The way we see stress is critical to
our health. When we perceive it as
the way our body helps us to rise up
to challenges will have a positive
impact on us. A must have for
today’s life styles
1 Day
Presentation Skills This comprehensive course is
based on the unique facilitation style
of legend Randy Smith Training
solutions. Participants deliver ‘in
class’ and get instant feedback from
Intertek Master trainers
1 Day
Teambuilding There is no ‘I’ in Team. Bringing the
people together and sharing values
and beliefs is the roadmap to
success in today’s business world
1 Day
Negotiation Skills A unique tool set is provided to
participants to equip them to handle
the most challenging negotiation
meetings
1 Day
Mind Mapping This course is designed to enable
participants to organize their
thoughts and write them down in a
creative way based on latest
neuroscience trends
1 Day
Strategic Thinking This type of thinking is critical for
any leader who wants to give the
best for his team and his company.
Participants also explore different
types of thinking as well
1 Day
DurationDescriptionCourse

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Safety Values™
- Beyond Safety
Approved by IADC
Our bestselling course ever! This
course is to empower people to
believe in safety and make it part of
their everyday life.
2 days
Safety Leadership Leaders in a hazardous
environment need to be productive
while having a strong sense of
purpose and genuine care for
people. This course provides the
toolset for safety leaders
2 Days
Conflict Resolution Conflicts soon become disaster and
destroy team spirit. Leaders will get
the needed tools for conflict
dissolution using simple ideas and
approaches
2 Days
Decision Making &
Problem Solving
When participants learn the decision
making cycle they can make better
decisions. All what it takes is one
bad decision for the business to do
down or a well-though decision to
thrive
2 Days
Time Management We introduce the latest strategies
and mental models to manage our
energy and attention everyday
based on brain-based science
2 Days
Creative Thinking Creativity is best when we
understand how creative brains
works and how to generate powerful
ideas. This course is just what
creativity is all about
2 Days
Courageous Leadership
Approved by IADC
This course takes leaders into a
journey to reach the ultimate goal of
ZERO injuries. Participants will
explore the topmost needed values
and competencies to balance safety
and production and achieve
operational excellence.
2 Days

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2. SAFETY COACHING
Building leadership capability at every level
Are your leaders maximizing their opportunities
to coach, guide and mentor people to work
safely and lead safety? Could new leaders
benefit from further on-the-job development in
these critical skills?
Ensuring a succession of capable leaders to
direct your organization into the future is a key
trademark of successful companies.
Intertek Consulting & Training, specialists in
productivity and QHSE improvement, works
with our clients to deliver customized, value-
added solutions to manage risk and develop the
culture required to maintain a safe and
productive workplace.
• Oil and Gas Technical Training
• Operational Performance Improvement
and QHSE Training
• Operational Performance Improvement
and QHSE Consulting
Safety Coaching expands your leaders’ ability
to effectively coach, guide and mentor safe and
productive work outcomes.
What is Safety Coaching?
Safety Coaching involves our experienced
consultants working with supervisors and team
leaders on-site to coach, guide and mentor
them in effective leadership. Our consultants
develop the knowledge, skills and confidence of
leaders to lead safety in the workplace. Some of
the areas our consultants focus on developing
include:
 Understanding drivers of behavior
 Understanding individual differences
 Identifying development levels
 Coaching according to development
levels
 Communication skills
 Conflict management and negotiation
skills
 Building high performing teams
 Awareness of multi-cultural workforce
How is Safety Coaching Provided?
Safety Coaching can be applied in various
formats to meet the operational demands on
your leaders and of the worksite:
 As a “process” after developmental
workshops to ensure sustained transfer
of knowledge, skills and confidence to
the workplace
 As part of a cultural or behavior-based
change management solution
Our Typical Approach:
 Review leader and organizational needs
 Agree on behaviors targeted for
development
 Observe operational tasks and leaders
at work
 Evaluate and provide feedback on
behaviors
 Develop action plans in consultation
 Coach, mentor and guide leaders as
needed

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3. SAFETY CULTURE ASSESSMENT
Expanding your culture of safety
A productive and safe workplace requires
interdependent systems working well together.
Which elements of your safety culture are most
effective? How can you address key
improvement areas?
Intertek C&T’s Safety Culture Assessment
(SCA) is a valuable, cost-effective tool for
answering the safety challenges you face.
Intertek’s Safety Culture Assessment provides
critical data and direction for helping you create
and sustain a safe and productive workplace.
Intertek Consulting & Training, specialists in
productivity and QHSE improvement, works
with our clients to deliver customized, value-
added solutions to manage risk and develop the
culture required to maintain a safe and
productive workplace.
• Oil and Gas Technical Training
• Operational Performance Improvement
and QHSE Training
• Operational Performance Improvement
and QHSE Consulting
SCA Product Description
The SCA is a systematic process for identifying and
assessing a safety culture through a variety of
methodologies and targeted indicators.
 Safety leadership, responsibilities and
accountabilities
 Utilization of safety tools
 People development
 Strategy and commitment
 Feedback mechanisms and utilization
 Barriers to safety
 Safety incentives and disincentives
Operational Performance
Improvement
Based upon objective SCA assessment
results and related methodologies, C&T
experts analyze current behaviors and
practices within five interdependent
systems needed to create a safe and
productive workplace.
Recommendations are made to close
identified gaps and support continuous
improvement.

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4. COMPETENCY ASSURANCE PROGRAM
Personnel who require to be deemed competent must possess and be
able to demonstrate a satisfactory level of practical skill and theoretical
knowledge to carry out a given task safely.
Our programs begin with a training course with participants receiving a
certificate of training upon successful completion.
Delegates now have the option to proceed with the completion of a
competence portfolio. The portfolio is used to record their activities and
experience, in the workplace, and used as evidence of their competence
(tasks recorded must be witnessed by Intertek certified assessors and
when completed should be submitted for assessment and verification by
Intertek).
Once satisfactorily completed, Intertek issue the participant with a
‘Certificate of Competence’.
The competence certificate is valid for two years, after which time the
delegate should be re-assessed to confirm competence is being
maintained and / or progress to the next level.

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Define
Standards
Evaluate
/ Assess
Report
Results
Analyze
Gaps
Action
Plan
Train
4.1 RIGCAPTM
Can your organization demonstrate to clients
and industry authorities that your employees
are appropriately skilled, trained and
competent in the functions you ask them to
perform?
Intertek Consulting & Training (C&T)’s
RigCAP™ competency assurance program
supports manpower development efforts for
onshore and offshore drilling rigs.
Intertek Consulting & Training, specialists in
productivity and QHSE improvement, works
with our clients to deliver value-added solutions
to manage risk. Our innovative technical
training and consulting services can be
customized to our client’s specific situation.
• Oil and Gas Technical Training
• Operational Performance Improvement
and QHSE Training
• Operational Performance Improvement
and QHSE Consulting
Organizations with a focus on competency as a
core business strategy achieve improved
business and technical performance.
RigCAPTM
Benefits
A Competence Assurance Program
utilizes clearly defined standards of
performance, an assessment process
conducted at the worksite, analysis to
identify gaps and plans to address the
gaps through coaching and training.
Benefits of the RigCAPTM
system
include:
 Improved employee
understanding of roles and
responsibilities occurs when
clear standards and
expectations are detailed and
measured
 Consistent skill development by
ensuring all employees adhere
to the same performance
standards
 Valuable tool for managing the
performance and development
of employees
 Ensures greater risk
management and operational
efficiency by understanding job
performance gaps
 Encourages employees to
develop their skills and improve
performance

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4.2 WellTRAINED™
Clients and industry authorities are increasing
the requirement for drilling contractors and
service companies to demonstrate their
employees have the skills necessary to perform
work safely and efficiently, particularly in
emergency situations.
Are you assured your employees are
competent for their positions? How are you
tracking their competency?
Intertek Consulting & Training, specialists in
productivity and QHSE improvement, works
with our clients to deliver value-added solutions
to manage risk. Our innovative technical
training and consulting services can be
customized to our client’s specific situation.
• Oil and Gas Technical Training
• Operational Performance Improvement
and QHSE Training
• Operational Performance Improvement
and QHSE Consulting
Organizations with a focus on competency as a
core business strategy achieve improved
business and technical performance.
Features and Benefits
WellTRAINEDTM
incorporates online, interactive, multimedia lessons to develop, track and
improve the competencies of key drilling positions including roustabout, floorhand,
derrickman, assistant driller, driller and toolpusher.
Benefits of the WellTRAINEDTM
system include:
 Improved understanding of role
 Self-paced ensures flexibility
 Standardized, objective evaluations
Intertek C&T is uniquely qualified to assist with the culture change necessary to support
initiatives such as WellTRAINED™.