As business becomes ever more competitive, Certification can be a cost-effective means to demonstrate to customers that quality assurance is of paramount importance to our organization.

1. Certification
Overview

2. Why get Certified?
▸ As business becomes ever more competitive, Certification can
be a cost effective means to demonstrate to customers that
quality assurance is of paramount importance to our
organisation.
▸ A recent study of various organisations with Certification
revealed an increase in turnover, sales, customer satisfaction
and savings.
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3. Different types of Accreditation
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Institutional
Certifications
ISO
CMMI
Integrated
Partner
Google
Microsoft
IBM

4. Different types of ISO Certification?
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ISO 9001
• Quality Management System Standards
ISO 27001
• Information Security Management System
(ISMS)
ISO 20000
• Information Technology Service
Management (ITSM)

5. Different Types of CMMI Level
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Level 1 • Initial
Level 2 • Managed
Level 3 • Defined
Level 4 • Quantitatively Managed
Level 5 • Optimizing

6. Different types of Integration Partner
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• For advertising agencies, digital
marketing professionals, and other
online consultant
• A Microsoft Certified Partner (MCP) is a
firm that provides Microsoft-related
products or services, or support for
such.
• IBM partnerworld is the organizing
framework for delivering valuable
benefits to help you succeed in the
marketplace and strengthen our mutual
relationship.

7. Our Plan for Certification should be
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• We should target the ISO 9001 first as this is the mother of all standards after
that we can move to other certifications.
• Once all documentations are ready we can go for CMMI level 3.

8. Certification of Competitors
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COMPANY NAME ISO 9001
ISO
27001
ISO 20000 CMMI LEVEL
GOOGLE
PARTNER
MICROSOFT
PARTNER
ITMRD (INDIA) ✖ ✖ ✖ ✖ ✖ ✖
AMAZON WEB
SERVICE (USA) ✔ ✔ ✖ ✖ ✖ ✖
CISCO (California,
US) ✔ ✔ ✖ ✖ ✔ ✖
OXAGILE (USA) ✔ ✖ ✖ 5 ✖ ✖
SCIENCESOFT (US
based) ✔ ✖ ✖ ✖ ✖
Gold Certified
Partner
3PILLAR GLOBAL
(VIRGINIA , US)
✖ ✖ ✖ ✖ ✖ ✖
ITRANSITION (US) ✔ ✔
✖
5
✖ ✔
LUXOFT
(SWITZERLAND) ✔ ✔
✖
5
✖ Gold Certified
Partner

9. Advantages of ISO Certification
▸Executive management exposure
Audits have a way of percolating to the highest levels of
the organization. This enables systemic problems that may be
concealed to be brought out to the appropriate levels of a company.
Of course, this is a double-edged sword as attention may be
unnecessary, but it is nonetheless an advantage for executive
management to be involved in their quality system.
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10. Advantages of ISO Certification (Cont.)
▸Third party assessment
The biggest advantage of certification is the perspective of a third party
assessment. The third party audit ensures that the quality management is
properly calibrated against the rest of the industry.
▸Common
These certifications is also the most common type of certification. This
makes it easier to implement new systems, hire personnel, and
understand changes.
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11. Disadvantages of ISO Certification
▸Does not guarantee better quality
Certification definitely does not automatically lead to better quality
product. While it does encourage operations to think in terms of
systems, it does not require them to be good. This is definitely a
problem with newer certified companies and those with purchased
quality systems.
▸Focus on certification
For anyone that has worked with certified companies, this is
definitely a truth. Certification becomes a target, an end point, a
stop on the road to quality. In reality, continuously improving the
systems would lead to better quality, but for certified companies,
all too often the focus is on the next audit.
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12. SUGGESTION
• We should target the ISO 9001 first as this is the
mother of all standards after that we can move to
other certifications.
• After ITMRD acquires the ISO certification we can
get:
1. International Tender
2. Proper documentation of every department
3. Reputation of company will increase in market
4. Certificate to showcase on website
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13. Thank You!!
Presentation By:
Akshat Gupta
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